Step 1: Login to the OCBC Digital appYou may watch a step-by-step tutorial video curated to assist you.
- Ensure that the OCBC Digital app on your registered device is updated and in-app notifications are enabled.
- This method is only available to users with active ATM/debit/credit cards.
Step 2: View settings
- Tap on “Profile & Settings”
- Tap on "Manage OCBC OneToken“
Step 3: Activate your OCBC OneToken
Select “Activate with SMS OTP and Card PIN”.
Step 4: Enter your SMS one-time password (OTP)
- Follow the on-screen instructions.
- A 6-digit SMS OTP will be sent to your mobile number via SMS.
- Enter the SMS OTP.
Step 5: Enter your 6-digit card PIN for your selected card
- Your selected card has to be an active ATM/credit/debit card.
Step 6: Your OCBC OneToken will be fully activated after 12 hours
For your security, to access services like adding payees, changing transaction limits and updating personal details, you must wait up to 12 hours for OCBC OneToken to be fully activated.