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Step 1: Login with access code and PIN or fingerprint ID
- Tap on the menu at the top left of your screen
- Please note that OneTouch cannot be used to activate OneToken
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Step 2: View settings
- Tap on "Settings"
- Tap on "Manage OCBC OneToken"
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Step 3: Activate your OCBC OneToken
- Tap "Activate OneToken"
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Step 4: Enable your OCBC OneToken with SMS OTP
- Tap "Activate" when prompted to set up OCBC OneToken
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Step 5: Enter your Activation PIN
- Enter the SMS one-time password (OTP)
- Tap "Submit"
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Step 6: Your OCBC OneToken is now activated
- Tap on “Done”. Only low risk transactions can be done with OCBC OneToken e.g. Bill payment, funds transfer to existing payee.
- Please note that for high risk transactions such as adding payees, changing personal particulars and changing transaction limits, customers will need to complete activation with a 6-digit Token. Customers will receive it via mail within 5 days.
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Step 7: Enter your 6-digit token key
Security advisory: Do NOT share your One-Time Password (OTP) or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, Phishing websites, OCBC Bank Staff OR the Police. Always go to https://www.ocbc.com/login or use the OCBC Mobile Banking app to make your transactions.