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Step 1: Log in and tap on "Settings", within the menu bar on the top left
On mobile app
Tap on the left menu bar and select "Settings".
On desktop
Login with access code and PIN.
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Step 2: Navigate to “Online Banking - Link/delink accounts"
On mobile app
Tap on “Online Banking settings” and select "Online Banking – Link/delink accounts".
On desktop
Click on "Customer service" and select "Online Banking - Link/delink accounts".
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Step 3: Follow the instructions on your screen to confirm this action
On mobile app
Enter and submit the One-Time password sent to you via SMS.
On desktop
Enter the One-time password sent through SMS and click on "Submit".
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Step 4: Link/delink your account
On mobile app
Tap on the slider to link/delink your account and tap on "Confirm".
On desktop
Click on the checkbox to link/delink your account and click on "Next".
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Step 5: And you’re done!
On mobile app
On desktop
Your account has been delinked.
Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC Digital app to make your transactions.