Step-by-step guides for Digital Banking

Apply for Digital Banking access
Check your account balances
Activate OneToken via SMS OTP and Card PIN
Activate OneToken via SMS OTP and Token Key
Activate OneToken via Hardware Token
Apply Credit Card
Login with SingPass Mobile
Manage card e-Alerts
Manage deposit e-Alerts
Change e-Statements password
Manage e-Statements
View e-Statements
Register for PayNow via SMS
Register for PayNow via Digital Banking
Online Banking Access Code and Pin
Change PIN
Update mailing address
Check cheque status
Request for cheque book
Stop cheque transaction
Enable Chinese Language
Link-delink account
Update personal details
Register for OCBC Push Notifications
Activate OCBC OneTouch™ or OCBC OneLook™
Apply for Global Savings Account
Single bill payments
Future or recurring bill payments
Add billing organisations
Transfer funds using OCBC Digital app (Unique Entity Number)
Transfer funds using OCBC Digital app (Account Number)
Transfer funds using OCBC Digital app (NRIC/FIN Number)
Setup GIRO
Manage GIRO arrangements
View and repeat last 5 Overseas Funds Transfer
Add new payee for Overseas Funds Transfer
Transfer funds to an existing payee for Overseas Funds Transfer
Make foreign exchange fund transfers
Activate Credit or Debit Card
Card Services Fee Waiver
Change Withdrawal and Spending Limit
Credit Card Dispute
Manage Overseas Card Usage
Top Up Cards
Reset PIN
Request card replacement
Lock or unlock cards
Report lost cards
Link a debit card to your Global Savings Account
Open an Online Equities Account
Access equities and view your portfolios
Add a desired stock to watchlist
Create, rename or delete watchlist
Buy your stock (in SGD)
Sell your stock (in SGD)
Buy your stock (in foreign currency)
Sell your stock (in foreign currency)
Edit your orders
Withdraw your orders
View your e-Statements
Settle your trades
Apply for Blue Chip Investment Plan (BCIP)
Apply for CPF Investment Account (CPFIA)
Apply for Supplementary Retirement Scheme (SRS) Account
Foreign Exchange Trading
Apply for Time Deposit
Apply for Credit Line
Perform Balance Transfer
Apply for ExtraCash Loan
Transfer funds using OCBC Pay Anyone™ app
Pay by scanning QR Code using OCBC Pay Anyone™ app
Split the bill using OCBC Pay Anyone™ app
Make a QR cash withdrawal using OCBC Pay Anyone™ app
How to make bill payments through OCBC Pay Anyone™ app
How to add new payee for Overseas Funds Transfer

Note: A cooling period will apply before these key account changes (add new payee, change email address/contact number or increase transaction limit) take effect. Please be guided by the on-screen instructions.

  • Step 1: Log in with your access code and PIN or fingerprint ID

    On mobile app

    On desktop

  • Step 2: Navigate to “Overseas Account” / “Payments and transfers”

    On mobile app

    Tap on the menu bar on the top left.

    Tap on “Transfer” and select “Overseas Account”.

    On desktop

    Click on "Payments and transfers".

  • Step 3: Select the transaction currency and amount on mobile / Click on “to an account” on desktop

    On mobile app

    Choose the currency and enter the amount to be transferred.

    On desktop

  • Step 4: Review the rates and fees on mobile / Authenticate action with your One-time password on desktop

    On mobile app

    Review the rates and fees payable and tap on “Transfer now”.

    On desktop

    Enter and submit the One-time password sent to you via SMS.

  • Step 5: Fill in the payee’s bank details on mobile / Click on "Add & manage payees" on desktop

    On mobile app

    Enter your payee’s personal and bank details.

    On desktop

    With effect from 27 January 2022, adding of new payee will take up to 24 hours to be effective.

  • Step 6: Choose you account to transfer from (with SWIFT code) on mobile / Add an overseas payee’s account on desktop

    On mobile app

    If you know your payee’s SWIFT code, choose which account to transfer from and tick the relevant boxes.

    On desktop

    Under the Bank accounts overseas (including overseas OCBC accounts) section, click on "Add account".

  • Step 7: Search for SWIFT code on mobile (no SWIFT code) / Fill in the payee’s personal bank details on desktop

    On mobile app

    If you do not know the bank’s SWIFT code, search for the bank’s city, branch and select their SWIFT code.

    Tap on “Add” once the details have been filled in.

    On desktop

    If you do not have a SWIFT code, select the payee’s city of residence and bank name.

    The SWIFT code will be populated automatically.

  • Step 8: Review the payee’s details and click on "Next"

    On mobile app

    Review and confirm your transaction details.

    On desktop

  • Step 9: And you’re done on mobile! / Follow the instructions on the screen to authorise the addition of the payee on desktop

    On mobile app

    Your transaction is on the way!

    On desktop

  • Step 10: And you’re done on desktop!

    On desktop

Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC Digital app to make your transactions.