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Step 1: Login with access code and PIN or fingerprint ID
On mobile app
Tap on the left menu bar and select "Cheque services".
On desktop
Login with access code and PIN.
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Step 2: Navigate to "Cheque services"
On mobile app
Tap on "Check status" and select your account.
On desktop
Click on "Customer service" and select "Cheque services".
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Step 3: Enquire about your cheque status
On mobile app
Enter the cheque number and tap on "Get Status".
On desktop
Click on "Cheque Status Inquiry".
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Step 4: And you’re done!
On mobile app
On desktop
Select the account, fill in the cheque number and click on "Get status", and you’re done!
Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC Digital app to make your transactions.