How to update mailing address
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Step 1: Login with access code and PIN
On desktop
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Step 2: Click on "Change mailing address" under the "Customer service" tab
On desktop
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Step 3: Tick the accounts' mailing address that you would like to change and click "Next"
On desktop
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Step 4: Select your address type
On desktop
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Step 5: Enter your new mailing address details
On desktop
Enter your postal code and click "Get address". The Street name and Building name should be automatically filled in. Select unit or house no., fill in your unit/house no. and click "Next".
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Step 6: Review and submit your details
On desktop
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Step 7: Follow the instructions to authorise the transaction and click "Submit"
On desktop
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Step 8: And you’re done!
On desktop
Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC Digital app to make your transactions.