How to perform a Balance Transfer
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Step 1: Login with access code and PIN/Fingerprint ID/Singpass Mobile login
On mobile app
On desktop
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Step 2: Navigate to “Balance Transfer”
On mobile app
Under “Cards”, select “Balance Transfer”.
On desktop
Click on Open an account. Under “Loan Application”, select “Balance Transfer”.
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Step 3: Enter and submit the OTP sent to you via SMS
On mobile app
On desktop
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Step 4: Enter balance transfer details and tap/click on “Next”
On mobile app
On desktop
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Step 5: Accept the terms and conditions on mobile / Review and submit your transfer details on desktop
On mobile app
On desktop
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Step 6: Review and submit your transfer details on mobile / And you’re done on desktop!
On mobile app
On desktop
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Step 7: And you’re done on mobile!
On mobile app
Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC Digital app to make your transactions.