How to manage statements
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Step 1: Log in to the OCBC app or Internet Banking
OCBC app
OCBC Internet Banking
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Step 2: Navigate to ‘Manage documents’
OCBC app
Tap the ‘More’ icon at the bottom navigation bar > Scroll down to ‘Documents – Statements & Letters’ > Tap ‘Manage documents’
OCBC Internet Banking
Click on ‘View accounts’ > Documents > Manage documents
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Step 3a: Choose to receive eStatements
Under the ‘Statements’ tab, toggle on the button beside the account you wish to receive eStatements for
OCBC app
OCBC Internet Banking
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Step 3b: Choose to receive paper statements
- Under the ‘Statements’ tab, toggle off the button beside the account you wish to receive paper statements for
- Tap ‘Yes, proceed’ to submit your request
OCBC app
OCBC Internet Banking
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