Reset PIN | Step-by-step guides for Digital Banking | OCBC Singapore

Step-by-step guides for Digital Banking

Get started
Application and updates
Payment/Transfer
Manage your cards
Managing Equities
Investments
Loans and Insurance
Deposits
Apply for Digital Banking access
Check your account balances
Activate OneToken via SMS OTP and Email OTP
Activate OneToken via SMS OTP and Token Key
Activate OneToken via Hardware Token
Apply Credit Card
Manage card e-Alerts
Manage deposit e-Alerts
Change Documents password
Manage Statements
Manage Letters
View Statements and Letters
Register for PayNow via SMS
Register for PayNow via Digital Banking
Online Banking Access Code and Pin
Change PIN
Update mailing address
Check cheque status
Request for cheque book
Stop cheque transaction
Enable Chinese Language
Link-delink account
Update personal details
Register for OCBC Push Notifications
Activate OCBC OneTouch or OCBC OneLook
Apply for Global Savings Account
Single bill payments
Future or recurring bill payments
Add billing organisations
Transfer funds using OCBC Digital app (Unique Entity Number)
Transfer funds using OCBC Digital app (Account Number)
Transfer funds using OCBC Digital app (NRIC/FIN Number)
Setup GIRO
Manage GIRO arrangements
View and repeat last 5 Overseas Funds Transfer
Add new payee for Overseas Funds Transfer
Transfer funds to an existing payee for Overseas Funds Transfer
Make foreign exchange fund transfers
Manage transaction limits
Activate credit/debit card
Request fee waiver
Manage card daily limit
Dispute transactions
Manage overseas card usage
Top up card
Reset card PIN
Replace card
Lock/unlock card
Report lost card
Link/unlink debit card to Global Savings Account
Open an Online Equities Account
Access equities and view your portfolios
Add a desired stock to watchlist
Create, rename or delete watchlist
Buy your stock - Pay Upfront (Lower Fees)
Buy your stock (in SGD)
Sell your stock (in SGD)
Buy your stock (in foreign currency)
Sell your stock (in foreign currency)
Edit your orders
Withdraw your orders
View your e-Statements
Settle your trades
Apply for Blue Chip Investment Plan (BCIP)
Apply for CPF Investment Account (CPFIA)
Apply for Supplementary Retirement Scheme (SRS) Account
Exchange Foreign Currencies
Set Rate Alerts
Set Auto-Execute Orders
Apply for Time Deposit
Apply for Credit Line
Perform Balance Transfer
Apply for ExtraCash Loan
Withdraw Time Deposit before maturity
How to reset PIN
Expand all Collapse all
  • Step 1: Login using an access code PIN, fingerprint ID, or Singpass

    OCBC App

    Tap on the “More” icon in the bottom navigation bar and tap on “Card Services”.

  • Step 2: Navigate to “Reset card PIN”

    OCBC App

    Navigate to “Reset PIN”.

  • Step 3: Select the existing card that you would like to reset the PIN for

    OCBC App

  • Step 4: Enter your new 6-digit PIN and confirm it again

    OCBC App

  • Step 5: Enter the OTP sent to you via SMS and you’re done!

    OCBC App

    Your new PIN is now in effect.

Read more on the latest scam alert on our Security Advisory page.

Scammers are constantly evolving their scam tactics. To avoid falling prey to scammers, please visit the Scam Alert.sg website to learn more about the tell-tale signs of the different types of scams and the latest scam tactics – such as impersonation scams, investment scams, job scams, love scams, ecommerce scams and identity theft scams.

Are you sure you want to leave our site?

You are leaving the OCBC Bank website and about to enter a third party website that OCBC Bank has no control over and is not responsible for. Before you proceed to use the third party website, please review the terms of use and privacy policy of their website. OCBC Bank’s Conditions of Access and Privacy and Security Policies do not apply at third party websites.
I would like to stayLeave website