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Step 1: Login with access code and PIN or fingerprint ID
On mobile app
Log in and tap on the menu icon at top left corner > ‘Documents’
On desktop
Log in with your Access Code and PIN
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Step 2: Choose ‘Manage Documents’
On mobile app
Tap on ‘Manage Documents’
On desktop
Click ‘Your accounts’ > ‘Documents’ > ‘Manage Documents’
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Step 3: Choose your preferred way of receiving letters
On mobile app
Tap on the ‘Letters’ tab and enable the ‘E-mail’ option if you wish to receive Letters via email (instead of hardcopy letters)
On desktop
Tap on the ‘Letters’ tab and enable the ‘E-mail’ option if you wish to receive Letters via email (instead of hardcopy letters)
Read more on the latest scam alert on our Security Advisory page.
Scammers are constantly evolving their scam tactics. To avoid falling prey to scammers, please visit the Scam Alert.sg website to learn more about the tell-tale signs of the different types of scams and the latest scam tactics – such as impersonation scams, investment scams, job scams, love scams, ecommerce scams and identity theft scams.