Request a Card Replacement | Step-by-step guides for Digital Banking | OCBC Singapore

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How to request card replacement
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  • Step 1: Login using an access code PIN, fingerprint ID, or Singpass

    OCBC App

    Tap on the “More” icon in the bottom navigation bar and tap on “Card Services”.

  • Step 2: Navigate to “Replace Card”
    OCBC App
  • Step 3: Select the existing card that you would like to replace

    OCBC App

  • Step 4: Select your reason for replacing the card and tap on “Next”

    OCBC App

  • Step 5: Confirm your mailing address and you’re done!

    OCBC App

    Your new card will be sent to your mailing address.

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