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Step 1: Login with fingerprint ID
On mobile app
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Step 2: Tap on the menu bar on the top left
On mobile app
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Step 3: Tap on “Settings”
On mobile app
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Step 4: Tap on “Deactivate OCBC OneTouch”
On mobile app
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Step 5: Tap on “Deactivate” and you’re done!
On mobile app
Please use your access code and PIN for your next login.
Security advisory: Do NOT share your One-Time Password (OTP) or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, Phishing websites, OCBC Bank Staff OR the Police. Always go to https://www.ocbc.com/login or use the OCBC Mobile Banking app to make your transactions.