Step-by-step guides for Digital Banking

Apply for Digital Banking access
Check your account balances
Activate OneToken via SMS OTP and Card PIN
Activate OneToken via SMS OTP and Token Key
Activate OneToken via Hardware Token
Apply Credit Card
Login with SingPass Mobile
Manage card e-Alerts
Manage deposit e-Alerts
Change Documents password
Manage Statements
Manage Letters
View Statements and Letters
Register for PayNow via SMS
Register for PayNow via Digital Banking
Online Banking Access Code and Pin
Change PIN
Update mailing address
Check cheque status
Request for cheque book
Stop cheque transaction
Enable Chinese Language
Link-delink account
Update personal details
Register for OCBC Push Notifications
Activate OCBC OneTouch or OCBC OneLook
Apply for Global Savings Account
Single bill payments
Future or recurring bill payments
Add billing organisations
Transfer funds using OCBC Digital app (Unique Entity Number)
Transfer funds using OCBC Digital app (Account Number)
Transfer funds using OCBC Digital app (NRIC/FIN Number)
Setup GIRO
Manage GIRO arrangements
View and repeat last 5 Overseas Funds Transfer
Add new payee for Overseas Funds Transfer
Transfer funds to an existing payee for Overseas Funds Transfer
Make foreign exchange fund transfers
Manage transaction limits
Activate credit/debit card
Request fee waiver
Manage card daily limit
Dispute transactions
Manage overseas card usage
Top up card
Reset card PIN
Replace card
Lock/unlock card
Report lost card
Link/unlink debit card to Global Savings Account
Open an Online Equities Account
Access equities and view your portfolios
Add a desired stock to watchlist
Create, rename or delete watchlist
Buy your stock - Pay Upfront (Lower Fees)
Buy your stock (in SGD)
Sell your stock (in SGD)
Buy your stock (in foreign currency)
Sell your stock (in foreign currency)
Edit your orders
Withdraw your orders
View your e-Statements
Settle your trades
Apply for Blue Chip Investment Plan (BCIP)
Apply for CPF Investment Account (CPFIA)
Apply for Supplementary Retirement Scheme (SRS) Account
Exchange Foreign Currencies
Set Rate Alerts
Set Auto-Execute Orders
Apply for Time Deposit
Apply for Credit Line
Perform Balance Transfer
Apply for ExtraCash Loan
Withdraw Time Deposit before maturity
HOW TO UPDATE YOUR DAILY TRANSACTION LIMIT

Note: A cooling period will apply before these key account changes (add new payee, change email address/contact number or increase transaction limit) take effect. Please be guided by the on-screen instructions.

  • Step 1: Login with access code and PIN, fingerprint ID or Face ID

    On mobile app

    Login screen on the OCBC Digital app where users are prompted for authentication

    On desktop

    Login screen on OCBC Online Banking where users are prompted for authentication
  • Step 2: Navigate to 'Manage transaction limits'

    On mobile app

    Tap on the menu icon at top left corner.​

    Tap on Transfers & Payments and select ‘Manage transaction limits’.

    Screenshot of mobile app interface where user selects option to manage transaction limits on navigation menu

    On desktop

    Tap on Customer service and select ‘Manage transaction limits’.

    Screenshot of main page where user selects option to manage transaction limits from top navigation bar
  • Step 3: Select the limit to update
    • Local transfers, eNETS and Pay Any Card
    • PayNow and NETS QR
    • MEPS transfers
    • Overseas transfers

    On mobile app

    Screenshot of mobile screen where users can review current transaction limits

    On desktop

    Screenshot of desktop screen where users can select new preferred limit
  • Step 4: Review and confirm the new limit

    On mobile app

    Screenshot of mobile screen where users can enter new limit and slide to confirm changes

    On desktop

    Screenshot of desktop screen where users can review new limit and click submit to confirm changes
  • Step 5: Authorise the change via OCBC OneToken (on your mobile device) or hardware token ​

    On mobile app

    Hardware token

    Screenshot of mobile screen prompting users to key in OCBC hardware token OTP

    On desktop

    Hardware token

    Screenshot of desktop screen prompting users to authorise using OCBC hardware token

    OR

    OneToken

    Screenshot of desktop screen prompting users to authorise using OCBC OneToken
  • Step 6: And you’re done!

    On mobile app

    Screenshot of mobile screen where users can enter new limit and slide to confirm changes

    On desktop

    Screenshot of desktop screen where users can review new limit and click submit to confirm changes