Step-by-step guides for Digital Banking
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Application and updates
- Change e-Statements password
- Manage e-Statements
- View e-Statements
- Register for PayNow via SMS
- Register for PayNow via Digital Banking
- Change Access Code
- Change PIN
- Update mailing address
- Check cheque status
- Request for cheque book
- Stop cheque transaction
- Enable Chinese Language
- Link-delink account
- Update personal details
- Register for OCBC Push Notifications
- Deactivate OCBC OneTouch™
- Apply for Global Savings Account
Payment/Transfer
- Single bill payments
- Future or recurring bill payments
- Add billing organisations
- Transfer funds using OCBC Digital app (Unique Entity Number)
- Transfer funds using OCBC Digital app (Account Number)
- Transfer funds using OCBC Digital app (NRIC/FIN Number)
- Setup GIRO
- Manage GIRO arrangements
- View and repeat last 5 Overseas Funds Transfer
- Add new payee for Overseas Funds Transfer
- Transfer funds to an existing payee for Overseas Funds Transfer
- Make foreign exchange fund transfers
Manage your cards
Managing Equities
- Open an Online Equities Account
- Access equities and view your portfolios
- Add a desired stock to watchlist
- Create, rename or delete watchlist
- Buy your stock (in SGD)
- Sell your stock (in SGD)
- Buy your stock (in foreign currency)
- Sell your stock (in foreign currency)
- Edit your orders
- Withdraw your orders
- View your e-Statements
- Settle your trades
Investments
Loans and Insurance
Apply for Digital Banking access
Check your account balances
Activate OneToken via SMS OTP and Card PIN
Activate OneToken via SMS OTP and Token Key
Activate OneToken via Hardware Token
Apply Credit Card
Login with SingPass Mobile
Change e-Statements password
Manage e-Statements
View e-Statements
Register for PayNow via SMS
Register for PayNow via Digital Banking
Change Access Code
Change PIN
Update mailing address
Check cheque status
Request for cheque book
Stop cheque transaction
Enable Chinese Language
Link-delink account
Update personal details
Register for OCBC Push Notifications
Deactivate OCBC OneTouch™
Apply for Global Savings Account
Single bill payments
Future or recurring bill payments
Add billing organisations
Transfer funds using OCBC Digital app (Unique Entity Number)
Transfer funds using OCBC Digital app (Account Number)
Transfer funds using OCBC Digital app (NRIC/FIN Number)
Setup GIRO
Manage GIRO arrangements
View and repeat last 5 Overseas Funds Transfer
Add new payee for Overseas Funds Transfer
Transfer funds to an existing payee for Overseas Funds Transfer
Make foreign exchange fund transfers
Activate Credit or Debit Card
Card Services Fee Waiver
Change Withdrawal and Spending Limit
Credit Card Dispute
Manage Overseas Card Usage
Top Up Cards
Reset PIN
Request card replacement
Lock or unlock cards
Report lost cards
Link a debit card to your Global Savings Account
Open an Online Equities Account
Access equities and view your portfolios
Add a desired stock to watchlist
Create, rename or delete watchlist
Buy your stock (in SGD)
Sell your stock (in SGD)
Buy your stock (in foreign currency)
Sell your stock (in foreign currency)
Edit your orders
Withdraw your orders
View your e-Statements
Settle your trades
Apply for Blue Chip Investment Plan (BCIP)
Apply for CPF Investment Account (CPFIA)
Apply for Supplementary Retirement Scheme (SRS) Account
Foreign Exchange Trading
Apply for Time Deposit
Apply for Credit Line
Perform Balance Transfer
Apply for ExtraCash Loan
Transfer funds using Pay Anyone app
Pay by scanning QR Code using Pay Anyone app
Split the bill using Pay Anyone app
Make a QR cash withdrawal using Pay Anyone app
How to report lost cards
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Step 1: Log in with your access code and PIN or fingerprint ID
On mobile app
Tap on the left menu bar and select “Card services”.
-
Step 2: Navigate to “Report lost card”
On mobile app
Enter the OTP sent to you via SMS.
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Step 3: Select the card that you have lost
On mobile app
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Step 4: Cancel your card and you’re done!
On mobile app
Cancelling your card blocks unauthorised transactions.
You may also apply for a replacement card.
Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC Digital app to make your transactions.