Step-by-step guides for Digital Banking
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Application and updates
- Manage card e-Alerts
- Manage deposit e-Alerts
- Change e-Statements password
- Manage e-Statements
- View e-Statements
- Register for PayNow via SMS
- Register for PayNow via Digital Banking
- Online Banking Access Code and Pin
- Change PIN
- Update mailing address
- Check cheque status
- Request for cheque book
- Stop cheque transaction
- Enable Chinese Language
- Link-delink account
- Update personal details
- Register for OCBC Push Notifications
- Activate OCBC OneTouch™ or OCBC OneLook™
- Apply for Global Savings Account
Payment/Transfer
- Single bill payments
- Future or recurring bill payments
- Add billing organisations
- Transfer funds using OCBC Digital app (Unique Entity Number)
- Transfer funds using OCBC Digital app (Account Number)
- Transfer funds using OCBC Digital app (NRIC/FIN Number)
- Setup GIRO
- Manage GIRO arrangements
- View and repeat last 5 Overseas Funds Transfer
- Add new payee for Overseas Funds Transfer
- Transfer funds to an existing payee for Overseas Funds Transfer
- Make foreign exchange fund transfers
Manage your cards
Managing Equities
- Open an Online Equities Account
- Access equities and view your portfolios
- Add a desired stock to watchlist
- Create, rename or delete watchlist
- Buy your stock (in SGD)
- Sell your stock (in SGD)
- Buy your stock (in foreign currency)
- Sell your stock (in foreign currency)
- Edit your orders
- Withdraw your orders
- View your e-Statements
- Settle your trades
Investments
Loans and Insurance
Apply for Digital Banking access
Check your account balances
Activate OneToken via SMS OTP and Card PIN
Activate OneToken via SMS OTP and Token Key
Activate OneToken via Hardware Token
Apply Credit Card
Login with SingPass Mobile
Manage card e-Alerts
Manage deposit e-Alerts
Change e-Statements password
Manage e-Statements
View e-Statements
Register for PayNow via SMS
Register for PayNow via Digital Banking
Online Banking Access Code and Pin
Change PIN
Update mailing address
Check cheque status
Request for cheque book
Stop cheque transaction
Enable Chinese Language
Link-delink account
Update personal details
Register for OCBC Push Notifications
Activate OCBC OneTouch™ or OCBC OneLook™
Apply for Global Savings Account
Single bill payments
Future or recurring bill payments
Add billing organisations
Transfer funds using OCBC Digital app (Unique Entity Number)
Transfer funds using OCBC Digital app (Account Number)
Transfer funds using OCBC Digital app (NRIC/FIN Number)
Setup GIRO
Manage GIRO arrangements
View and repeat last 5 Overseas Funds Transfer
Add new payee for Overseas Funds Transfer
Transfer funds to an existing payee for Overseas Funds Transfer
Make foreign exchange fund transfers
Activate Credit or Debit Card
Card Services Fee Waiver
Change Withdrawal and Spending Limit
Credit Card Dispute
Manage Overseas Card Usage
Top Up Cards
Reset PIN
Request card replacement
Lock or unlock cards
Report lost cards
Link a debit card to your Global Savings Account
Open an Online Equities Account
Access equities and view your portfolios
Add a desired stock to watchlist
Create, rename or delete watchlist
Buy your stock (in SGD)
Sell your stock (in SGD)
Buy your stock (in foreign currency)
Sell your stock (in foreign currency)
Edit your orders
Withdraw your orders
View your e-Statements
Settle your trades
Apply for Blue Chip Investment Plan (BCIP)
Apply for CPF Investment Account (CPFIA)
Apply for Supplementary Retirement Scheme (SRS) Account
Foreign Exchange Trading
Apply for Time Deposit
Apply for Credit Line
Perform Balance Transfer
Apply for ExtraCash Loan
Transfer funds using OCBC Pay Anyone™ app
Pay by scanning QR Code using OCBC Pay Anyone™ app
Split the bill using OCBC Pay Anyone™ app
Make a QR cash withdrawal using OCBC Pay Anyone™ app
How to make bill payments through OCBC Pay Anyone™ app
How to buy or sell foreign currency
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Step 1: Log in to the OCBC Digital app
From the menu bar on the top left, tap on ‘Invest’. Then, tap on ‘Foreign Exchange’.
Alternatively, you can tap on ‘More Services’ on the pre-login page. Then, tap on ‘Foreign Exchange’. You will be asked to log in.
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Step 2: Enter the amount and currency
Select the currency and enter the amount you wish to buy or sell. Then, tap on ‘Exchange’.
If you do not have a Global Savings account, you will be prompted to open one.
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Step 3: Review your transaction
Confirm the debiting and crediting account. Then, swipe on ‘Slide to exchange’.
Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC Digital app to make your transactions.