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Step 1: Login to the OCBC app
Ensure that the OCBC app on your registered device is updated and in-app notifications are enabled
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Step 2: Go to settings
- Tap the 'More' icon (bottom right-hand corner of the screen) and scroll down to 'Services'
- Tap on 'Profile & app setttings' > 'Manage OCBC OneToken'
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Step 3: Activate your OCBC OneToken
Select 'Activate using hardware token'
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Step 4: Set up your OCBC OneToken
- Follow the on-screen instructions
- You will need to enter the new code generated on your hardware token
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Step 5: Your OCBC OneToken will be fully activated after 12 hours
Read more on the latest scam alert on our Security Advisory page.
Scammers are constantly evolving their scam tactics. To avoid falling prey to scammers, please visit the Scam Alert.sg website to learn more about the tell-tale signs of the different types of scams and the latest scam tactics – such as impersonation scams, investment scams, job scams, love scams, ecommerce scams and identity theft scams.