Manage card e-Alerts | Step-by-step guides for Digital Banking | OCBC Singapore

Step-by-step guides for Digital Banking

Apply for Digital Banking access
Check your account balances
Activate OneToken via SMS OTP and Email OTP
Activate OneToken via SMS OTP and Token Key
Activate OneToken via Hardware Token
Apply Credit Card
Login with SingPass Mobile
Manage card e-Alerts
Manage deposit e-Alerts
Change Documents password
Manage Statements
Manage Letters
View Statements and Letters
Register for PayNow via SMS
Register for PayNow via Digital Banking
Online Banking Access Code and Pin
Change PIN
Update mailing address
Check cheque status
Request for cheque book
Stop cheque transaction
Enable Chinese Language
Link-delink account
Update personal details
Register for OCBC Push Notifications
Activate OCBC OneTouch or OCBC OneLook
Apply for Global Savings Account
Single bill payments
Future or recurring bill payments
Add billing organisations
Transfer funds using OCBC Digital app (Unique Entity Number)
Transfer funds using OCBC Digital app (Account Number)
Transfer funds using OCBC Digital app (NRIC/FIN Number)
Setup GIRO
Manage GIRO arrangements
View and repeat last 5 Overseas Funds Transfer
Add new payee for Overseas Funds Transfer
Transfer funds to an existing payee for Overseas Funds Transfer
Make foreign exchange fund transfers
Manage transaction limits
Activate credit/debit card
Request fee waiver
Manage card daily limit
Dispute transactions
Manage overseas card usage
Top up card
Reset card PIN
Replace card
Lock/unlock card
Report lost card
Link/unlink debit card to Global Savings Account
Open an Online Equities Account
Access equities and view your portfolios
Add a desired stock to watchlist
Create, rename or delete watchlist
Buy your stock - Pay Upfront (Lower Fees)
Buy your stock (in SGD)
Sell your stock (in SGD)
Buy your stock (in foreign currency)
Sell your stock (in foreign currency)
Edit your orders
Withdraw your orders
View your e-Statements
Settle your trades
Apply for Blue Chip Investment Plan (BCIP)
Apply for CPF Investment Account (CPFIA)
Apply for Supplementary Retirement Scheme (SRS) Account
Exchange Foreign Currencies
Set Rate Alerts
Set Auto-Execute Orders
Apply for Time Deposit
Apply for Credit Line
Perform Balance Transfer
Apply for ExtraCash Loan
Withdraw Time Deposit before maturity
How to manage card e-Alerts
  • Step 1: (Option A) Log in and navigate to “Manage your card”

    On the dashboard, tap on “You owe (SGD)”. Select “Manage your card”, then “Manage card e-Alerts”.

  • Step 1: (Option B) Log in and navigate to your preferred card

    On the dashboard, tap on “You owe (SGD)” and navigate to your preferred card. Select “Manage card”, then “Manage card e-Alerts”.

  • Step 1: (Option C) Log in and navigate to “Card Services”

    Tap on the menu bar on the top left. Go to “Card Services”, then select “Manage card e-Alerts”.

  • Step 2: Select the type of transaction alerts you wish to customise

    Choose to receive alerts for Credit/Debit card usage, ATM cash withdrawals, or Fund transfer & bill payments at ATM.

  • Step 3: Update settings to enable notifications

    Tap on “Allow notifications”. You can also choose to apply the same settings across all your cards.

  • Step 4: Set your preferred threshold amount

    Set the amount to be notified when a transaction exceeds your preferred threshold limit.

  • Step 5: Set your preferred mode of notification

    Choose if you would like to be notified by Push Notifications, Email and/or SMS.

  • Step 6: Enter the 6-digit OTP for authentication*

    For non-OneToken users, enter your SMS one-time password or the Hardware token OTP.

    *For OneToken users, your settings will be authenticated automatically.

  • Step 7: And you’re done!

    Your notification settings will be updated upon authentication.

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For your security, to access services like adding payees, changing transaction limits and updating personal details, you must wait up to 12 hours for OCBC OneToken to be fully activated.

Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC app to make your transactions.