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OCBC Pay Anyone will be removed in October
OCBC Pay Anyone will be removed in October; we will share the exact date soon. Not to worry, you can find its popular features in the OCBC Digital app!
Use OCBC Digital now to make local and overseas payments and PayNow transactions, as well as check out rewards and deals on STACK.
View our FAQ for more information.
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OCBC ION Orchard Branch will merge with OCBC Wisma Atria Branch
We wish to inform you that OCBC ION Orchard Branch (2 Orchard Turn, #B2-57, Singapore 238801) will merge with OCBC Wisma Atria Branch (435 Orchard Road, #04-01, Wisma Atria, Singapore 238877) on 27 October 2023. The last day of operations for OCBC ION Orchard Branch is 26 October 2023; the Branch will close at 6pm.
OCBC Wisma Atria Branch is open on Mondays to Fridays (11am to 6pm), and Saturdays and Sundays (11am to 4.30pm). It will be closed on public holidays.
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Early Closure of Sunday Banking and Deferred Banking Branches on 10 October 2023
Notice of Early Closure of Sunday banking and Deferred banking branches
Sunday banking and Deferred banking branches will close early on 10 October 2023 (Tuesday) at 4.30pm for a company event.
Sunday banking branches: Ang Mo Kio Central, Causeway Point, Hougang Mall, ION Orchard, Jurong East, Jurong Point, Tampines, Tiong Bahru Plaza, Toa Payoh Central, Wisma Atria.
Deferred banking branches: Bedok, Bishan, Choa Chu Kang, Clementi, Compass One, Harbourfront, Holland Village, Marine Parade, Nex, Northpoint, Parkway Parade Premier Banking Centre, Paya Lebar Square, United Square, Waterway Point, White Sands.Normal operating hours will resume on 11 October 2023 (Wednesday).
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Revision of OCBC Personal Banking Fees and Charges guide from 1 September 2023
With effect from 1 September 2023, there will be an update to our OCBC Personal Banking Fees and Charges guide.
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Update to Terms and Conditions governing Electronic Banking Services
Our Terms and Conditions governing Electronic Banking Services has been updated on 4 August 2023. Changes will be effective on 4 August 2023 EXCEPT for Clause 1.1 to 1.7 which will be effective 5 September 2023. View the revised Terms and Conditions governing Electronic Banking Services.
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OCBC 365 Credit Card: The cashback earned at fast food restaurants will be revised
From 1 September 2023, you will earn 0.25% in cashback on transactions that fall under Merchant Category Code (MCC) 5814 (Fast Food Restaurants), instead of 5%. You will continue to earn 5% in cashback on:
- Transactions that fall under MCC 5812 (Restaurants and eating places);
- Transactions that fall under MCC 5811 (Caterers); and
- Transactions made at the online food delivery platforms Deliveroo, foodpanda and GrabFood.
Please refer to our revised Terms and Conditions and Frequently Asked Questions for details.
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Update to Terms and Conditions Governing Deposit Accounts
From 1 September 2023, the Terms and Conditions Governing Deposit Accounts will be revised as follows:
- Revision of clause 17
View the revised Terms and Conditions Governing Deposit Accounts.
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Revision to Terms and Conditions Governing CPF Investment Account
From 1 September 2023, clauses 9.2 and 19 will be revised. View the revised terms and conditions.
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Revision to Terms and Conditions Governing Supplementary Retirement Scheme (SRS) Account
From 1 September 2023, clause 52 will be revised. View the revised terms and conditions.
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Early Closure of Sunday Banking and Deferred Banking Branches on 21 August 2023
Notice of Early Closure of Sunday banking and Deferred banking branches
Sunday banking and Deferred banking branches will close early on 21 August 2023 (Monday) at 4.30pm for a company event.
Sunday banking branches: Ang Mo Kio Central, Causeway Point, Hougang Mall, ION Orchard, Jurong East, Jurong Point, Tampines, Tiong Bahru Plaza, Toa Payoh Central, Wisma Atria.
Deferred banking branches: Bedok, Bishan, Choa Chu Kang, Clementi, Compass One, Harbourfront, Holland Village, Marine Parade, Nex, Northpoint, Parkway Parade Premier Banking Centre, Paya Lebar Square, United Square, Waterway Point, White Sands.
Normal operating hours will resume on 22 August 2023 (Tuesday).
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Updates on our OCBC 360 Account
Dear Customers,
We wish to inform you that salaries credited via PayNow GIRO with the description “GIRO - SALARY” in statements, will now qualify for salary bonus interest.
For more information, please visit our 360 Account page.
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Updates to Coin Charges
Dear Customers,
From 1 August 2023, the following charges will apply when you carry out coin-related transactions at our branch teller counters.
Coin Charges
Coin Deposit S$2.00 for every 100 coins deposited or part thereof Coin Withdrawal S$2.00 for every S$50 withdrawn or part thereof Coin Exchange S$2.00 for every S$50 exchanged or part thereof
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Revision of OCBC 365 Credit Card cashback benefits from 1 July 2023
On 1 July 2023, we will increase the amount of cashback you can earn on transactions made using the OCBC 365 Credit Card. Earn up to S$160 in cashback if you spend at least S$1,600 – or continue to earn up to S$80 in cashback if you spend at least S$800. You will also earn 3% in cashback on transactions under three new categories: Pharmacy, Streaming and Electric Vehicle Charging.
For details, view our list of Frequently Asked Questions and the revised Terms and Conditions.
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Updates to Visa debit card Features
From 8 May 2023, VISA debit cardholders will be able to make NETS contactless transactions for payments under S$100 at selected NETS point-of-sale terminals.
For more information, view our list of Frequently Asked Questions.
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Revision of OCBC Credit Cards interest rate from 26.88% to 27.78% effective 8th May 2023
From 8 May 2023, the interest rate applied to the outstanding balance for all OCBC credit cards will be 27.78% instead of 26.88% per annum. If the minimum amount is not paid by the due date, a higher interest rate of 30.78% per annum will apply.
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Revision to Terms and Conditions Governing CPF Investment Account
From 1 May 2023, clause 4.6 will be revised. View the revised terms and conditions.
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Revision to Terms and Conditions Governing Supplementary Retirement Scheme (SRS) Account
From 1 May 2023, clause 28 will be revised. View the revised terms and conditions.
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Change in branches' banking hours from 1 April 2023
Dear Customers,
Our banking hours will be revised, from 1 April 2023.Change in branches’ banking hours
Bukit Batok, Bukit Panjang, North, OCBC Centre, Sixth Avenue, Thomson
Monday to Friday
Saturday
Sunday
Banking Hours
9.30am - 4.30pm
9.30am - 12.00pm
Closed
Bedok, Bishan, Choa Chu Kang, Clementi, Compass One, Harbourfront, Holland Village, Marine Parade, Nex, Northpoint, Parkway Parade Premier Banking Centre, Paya Lebar Square, United Square, White Sands and Waterway Point
Monday to Friday
Saturday
Sunday
Banking Hours
11.00am - 6.00pm 11.00am - 2.30pm
Closed
Sunday banking branches:
Ang Mo Kio Central, Causeway Point, Hougang Mall, Ion Orchard, Jurong East, Jurong Point, Tampines, Tiong Bahru Plaza, Toa Payoh Central, and Wisma AtriaMonday to Friday
Saturday
Sunday
Banking Hours
11.00am - 6.00pm
11.00am – 4.30pm
11.00am - 4.30pm
We will be closed on Public Holidays.
Thank you.
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Updates to Premier Dividend+ Savings Account from March 2023
Dear Customers,
We wish to inform you that with effect from 1 March 2023, we will be making the changes below on the following deposit accounts.
Updates to Premier Dividend+ Savings Account
Premier Dividend+
Savings AccountPrevailing rates (a year) Rates from March 2023 (a year) Monthly Save and No
Withdrawal Bonus
interest rate1.05%
(21x base interest)1.05%
(21x base interest)Monthly No Withdrawal
Bonus interest rate2.20%
(44x base interest)2.60%
(52x base interest)Base interest rate 0.05% 0.05%
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Update to OCBC 90°N Mastercard and Visa Card Features
Dear Customers,
We are updating the earn rate for OCBC 90°N Mastercard with effect from 15 February 2023. The new earn rate is as follows:
- 1.3 Travel$ per S$1 spent in SGD (increase from the existing 1.2 Travel$ per S$1 spent in SGD)
- 2.1 Travel$ per S$1 spent in foreign currency (no change from existing)
All other features remain unchanged.
View the revised terms and conditions.
For OCBC 90°N Visa Card, with effect from 17 March 2023, the earn rate will be updated to the new earn rate for OCBC 90°N Mastercard as stated above. For avoidance of doubt, it will be:
- 1.3 Travel$ per S$1 spent in SGD
- 2.1 Travel$ per S$1 spent in foreign currency
View the revised terms and conditions.
For more information, view our list of Frequently Asked Questions.
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Revision to SGD Time Deposit rates from 3 March 2023
Dear Customers,
From 3 March 2023, the interest rates for SGD Time Deposit will be revised as follows:
S$5,000 – S$20,000 Tenure (months) Prevailing Rates (a year) Rates from 3 March 2023 (a year) 9 0.20% 0.30% 10 to 11 0.20% 0.40% 12 0.20% 0.50% 13 0.35% 0.90% 14 0.50% 1.40% 15 to 16 0.60% 1.95% 18 0.80% 2.30% 20 0.20% 2.40% 24 0.95% 2.50% 36 1.30% 2.80% 48 1.50% 3.00% The revised rates will apply to new and renewed placements from 3 March 2023.
The interest rates for other tenure remain unchanged.
Thank you for banking with us.
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Revision of Cardmembers Agreement for OCBC Credit Cards from 1 March 2023
The Cardmembers Agreement for OCBC Credit Cards will be revised on 1 March 2023
From 1 March 2023, the Cardmembers Agreement for OCBC Credit Cards will include, as Clause 23, the Terms and Conditions governing the PayLite Instalment Payment Plan (PayLite).
View the revised Cardmembers Agreement for OCBC Credit Cards.
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Early Closure of Sunday Banking and Deferred Banking Branches on 24 February 2023
Notice of Early Closure of Sunday banking and Deferred banking branches
Sunday banking and Deferred banking branches will close early on 24 February 2023 (Friday) at 4.30pm for a company event.
Sunday banking branches: Ang Mo Kio Central, Causeway Point, Hougang Mall, Ion Orchard, Jurong East, Jurong Point, Tampines, Tiong Bahru Plaza, Toa Payoh Central, and Wisma Atria.
Deferred banking branches: Bedok, Bishan, Choa Chu Kang, Clementi, Compass One, Harbourfront, Holland Village, Marine Parade, Nex, Northpoint, Parkway Parade Premier Banking Centre, Paya Lebar Square, United Square, White Sands and Waterway Point.
Normal operating hours will resume on 25 February 2023 (Saturday).
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Early Closure of Sunday Banking Branches on Chinese New Year's Eve
Notice of Early Closure of Sunday banking branches
Sunday banking branches will close early on Chinese New Year’s Eve, 21 January 2023 (Saturday) at 1.30pm.
Sunday banking branches: Ang Mo Kio Central, Causeway Point, Hougang Mall, Ion Orchard, Jurong East, Jurong Point, Tampines, Tiong Bahru Plaza, Toa Payoh Central, and Wisma Atria.
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Revision of interest rate for OCBC EasiCredit account
The interest rate for the OCBC EasiCredit account will be revised from 20.9% to 22.9% p.a. from 1 February 2023 for customers with an annual income of S$30,000 and above. Any promotional rate being applied to the account will remain until it expires. The new rate of 22.9% p.a. will apply from 1 February.
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Revision of OCBC Credit/Debit Cards Annual Fee from 1 January 2023
We will be revising the Annual Fee for OCBC Credit Cards on 1 January 2023. Here are the details:
Type of Card Till 31 December 2022 From 1 January 2023 Annual Fee#
(Inclusive of GST)Principal Card Supplementary Card Principal Card Supplementary Card Bank of Singapore VOYAGE Card S$488.00 S$188.00 S$492.50 S$189.00 OCBC Premier VOYAGE Card OCBC VOYAGE Card OCBC Premier Visa Infinite Credit Card FREE FREE FREE FREE OCBC Elite World Card S$256.80 FREE S$259.20 FREE OCBC 365 Credit Card S$192.60 S$96.30 S$194.40 S$97.20 OCBC Titanium/Titanium Rewards Credit Card OCBC Robinsons Group Visa Card OCBC 90°N Visa/Mastercard S$53.50 S$53.50 S$54.00 S$54.00 OCBC Arts Credit Card S$160.50 S$80.25 S$162.00 S$81.00 OCBC NXT Credit Card OCBC Platinum Credit Card OCBC MasterCard Gold / Visa Gold OCBC Great Eastern Cashflo MasterCard BEST-OCBC Credit Card FRANK Credit Card S$80.00 S$40.00 S$194.40 S$97.20 OCBC MasterCard Standard / Visa Classic S$32.10 S$32.10 S$32.40 S$32.40
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Changes to termination fee for Cash-on-Instalments
We will, on 03 January 2023, make changes to the Terms and Conditions governing Cash-on-Instalments on OCBC Credit Cards and EasiCredit Accounts.
We will revise the administrative fee for the cancellation of the Cash-on-Instalments facility. Instead of S$100, it will be S$150 or 3% of the outstanding principal amount of unbilled Cash-on-Instalments, whichever is higher. You will incur this fee if you cancel the facility or choose to prepay any amount before payment under it is due. The fee will be charged to and deducted from your credit card/EasiCredit account.
Interest at the prevailing rate will apply to any unpaid instalment amount.
For more information, please visit our Cash-on-Instalments page.
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OCBC Serangoon Garden Branch will merge with OCBC Nex Branch
We wish to inform you that OCBC Serangoon Garden Branch (86/88 Serangoon Garden Way, Singapore 555982) will cease operations on 29 December 2022, 4.30pm. From 30 December 2022, it will be merged with OCBC Nex Branch, located at 23 Serangoon Central, #B2-28/29, Nex, Singapore 556083.
OCBC Nex Branch will be open on Mondays to Fridays (11am to 7pm) and Saturdays (11am to 1.30pm). It will be closed on Sundays and public holidays.
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Closure of All Branches on Christmas and New Year
Christmas and New Year Closure
All branches will be closed on 25 December (Sunday) for the Christmas public holiday.
Business will resume on 27 December 2022 (Tuesday).
All branches will be closed on 1 January (Sunday) for the New Year public holiday.
Business will resume on 3 January 2023 (Tuesday).
Thank you for banking with us. -
Early Closure of Sunday Banking Branches on Christmas Eve and New Year's Eve
Early Closure
Sunday banking branches will close early on Christmas Eve, 24 December (Saturday) at 1.30pm.
Normal operating hours will resume on 27 December (Tuesday) for these branches.
These branches include: Ang Mo Kio Central, Causeway Point, Hougang Mall, Ion Orchard, Jurong East, Jurong Point, Tampines, Tiong Bahru Plaza, Toa Payoh Central, and Wisma Atria.
Sunday banking branches will close early on New Year’s Eve, 31 December (Saturday) at 1.30pm.
Normal operating hours will resume on 3 January (Tuesday) for these branches.
These branches include: Ang Mo Kio Central, Causeway Point, Hougang Mall, Ion Orchard, Jurong East, Jurong Point, Tampines, Tiong Bahru Plaza, Toa Payoh Central, and Wisma Atria.
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Update to Terms and Conditions Governing Deposit Accounts
From 1 December 2022, the Terms and Conditions Governing Deposit Accounts will be revised as follows:
- Addition of new clauses 24.6 and 29(J)
View the revised Terms and Conditions Governing Deposit Accounts.
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Revision to Interest rates for 360 Account from 1 November 2022
Dear Customers
We wish to inform you that with effect from 1 November 2022, we will be raising the interest rates that we pay on the following deposit account. Please refer to the tables below for more information.
Updates to 360 Account
Earn bonus interest (% a year) on the first S$100,000 of your account balance:SALARY
Credit your salary of at least S$1,800 through GIRO.
SAVE
Increase your account balance by S$500 compared to the previous month.
SPEND
Charge at least S$500 to selected OCBC Credit Cards* each month
WEALTH
(Insure)Insure with OCBC Bank and earn this bonus interest for 12 months.
WEALTH
(Invest)Invest with OCBC Bank and earn this bonus interest for 12 months.
GROW
Earn this extra bonus on the first S$75,000 if your account balance is S$200,000 and above.
First S$75,000 2.0%
_______________1.2%
_______________0.6% 1.2%
_______________1.2%
_______________2.4% Next S$25,000 4.0% 2.4% 2.4% 2.4%
You will earn a base interest of 0.05% per year on your entire account balance.*Selected OCBC Credit Cards include OCBC 365 Credit Card, OCBC Titanium Rewards Credit Card, OCBC 90°N Visa Card and OCBC 90°N Mastercard.
Thank you for banking with us.
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Early Closure of Wisma Atria Branch for Company Event
Our Wisma Atria branch will be closed on 19 November 2022 (Saturday) for a company event
Normal operating hours will resume on 20 November 2022 (Sunday).
Our Wisma Atria branch will be closed for half a day on 25 November 2022 (Friday) for a company event
Normal operating hours will resume at 3pm that day.
We apologise for any inconvenience caused and thank you for your understanding.
We would like to assure all our customers that our banking services at the rest of our branches remain fully operational to serve your needs.
You may wish to visit our nearest branch located at:
- Ion Orchard Branch with Premier Centre (2 Orchard Turn #B2-57, Singapore 238801); or;
- United Square Branch (101 Thomson Road #02-26 to 29 United Square, Singapore 307591)
You may continue to enjoy greater access to banking services with our phone banking and digital services like OCBC Digital and OCBC PayAnyone apps.
Alternatively, you may also wish to login to Personal Internet Banking at OCBC.com.sg, or use our 24-hour ATM machines.
For further assistance, kindly contact our 24-hour OCBC Customer Service hotline at 1800 363 3333.
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Temporary Closure of OCBC Toa Payoh Central Branch
In light of the recent pandemic, OCBC is taking measures to ensure that the health and safety of our customers and colleagues are at our top priority.
Toa Payoh Central Branch will be temporarily closed from 21 October 2022 to 23 October 2022 and will resume business on 25 October 2022 (Tuesday).
We apologise for any inconvenience caused and would like to thank you for your cooperation as well as your understanding.
We would like to assure all our customers that our banking services remain fully operational to serve your needs. Most of our branches remain open and you may wish to visit our nearest branch located at:
- United Square Branch (101 Thomson Road, #02-26 to 29 United Square, Singapore 307591)
- Ang Mo Kio Central Branch (53 Ang Mo Kio Avenue 3, #B1-32/33 AMK Hub, Singapore 569933)
You may continue to enjoy greater access to banking services with our phone banking and digital services like OCBC Digital and OCBC PayAnyone apps.
Alternatively, you may also wish to login to Personal Internet Banking at OCBC.com.sg, or use our 24-hour ATM machines.
For further assistance, kindly contact our 24-hour OCBC Customer Service hotline at 1800 363 3333.
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Revision to Terms and Conditions governing BEST-OCBC Credit Card
Effective 21 November 2022, we will be updating the Terms and Conditions governing the BEST-OCBC Credit Card. There are no changes to the card features and this will not impact cardmembers’ banking arrangements. View the revised terms and conditions.
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Changes to the Bonus+ and Premier Dividend+ Savings Accounts from October 2022
Dear Customers,
We wish to inform you that with effect from October 2022, we will be making the below changes on following deposit accounts.
Updates to Premier Dividend+ Savings Account
Premier Dividend+ Savings Account
Prevailing rates (a year)
Rates from October 2022 (a year)
Monthly Save and No Withdrawal Bonus interest rate
0.55%
(11x base interest)
1.05%
(21x base interest)
Monthly No Withdrawal Bonus interest rate
0.50%
(24x base interest)
2.20%
(44x base interest)
Base interest rate
0.05%
0.05%
Updates to Bonus+ Savings Account
Bonus+ Savings Account
Prevailing rates (a year)
Rates from October 2022 (a year)
Monthly Save and No Withdrawal Bonus interest rate
0.50%
(10x base interest)
0.75%
(15x base interest)
Monthly No Withdrawal Bonus interest rate
0.40%
(8x base interest)
2.00%
(40x base interest)
Base interest rate
0.05%
0.05%
Thank you for banking with us.
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OCBC Anti-Money Laundering / Countering the Financing of Terrorism & Sanctions Notice
As a global financial hub, Singapore is exposed to money laundering, terrorist financing and proliferation financing (collectively, Financial Crime) risks. The potential social and economic damage brought by these illicit activities to Singapore and the international financial markets is immense and severe. This is because such activities may involve drug dealings, illegal arms dealings, extortion, kidnapping, corruption, tax evasion, unlicensed money lending, terrorism activities and other serious crimes. These will not only lead to an increase in crime, but also bring harm to legitimate businesses.
OCBC Group – i.e. OCBC Bank and its subsidiaries, branches in and outside Singapore – are committed to complying with the sanctions laws and regulations issued by the Singapore Government including the Monetary Authority of Singapore, the United Nations Security Council, the European Union, the United States Treasury Department’s Office of Foreign Assets Control and the United Kingdom’s Office of Financial Sanctions Implementation of HM Treasury as well as the applicable laws and regulations of the jurisdictions in which we operate. OCBC Group does not establish business relationships or transact with sanctioned individuals, entities, sanctioned countries or territories (such as North Korea, Iran, Syria, Cuba, Crimea, Donetsk, Luhansk, Kherson and Zaporizhzhia)[1], where such relationships or transactions are non-compliant with the above sanctions laws and regulations, or are against the OCBC Group’s internal AML/CFT and sanctions risk policies.
This means that we will proactively take measures to combat financial crime in order to safeguard the Group as well as our customers’ business reputation, assets and interests. Such measures may include:
- Monitoring and analysing your account activities;
- Contacting you for additional information as and when necessary, where such information is not available from our monitoring and analysis, to ensure compliance with applicable laws, regulations and policies;
- Rejecting or blocking transactions that are not permitted by the applicable laws, regulations and policies; and
- Suspending or imposing any conditions on the access to or operations of your account or services provided to you, or restricting the channels available to access or operate your accounts.
We seek your cooperation and support should you receive such enquiries from us.
[1] This includes the use of OCBC’s electronic banking services from the sanctioned countries or territories.
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Temporary Closure of OCBC Holland Village Branch
In light of the recent pandemic, OCBC is taking measures to ensure that the health and safety of our customers and colleagues are at our top priority.
Holland Village Branch will be temporarily closed from 10 October 2022 to 11 October 2022 and will resume business on 12 October 2022 (Wednesday).
We apologise for any inconvenience caused and would like to thank you for your cooperation as well as your understanding.
We would like to assure all our customers that our banking services remain fully operational to serve your needs. Most of our branches remain open and you may wish to visit our nearest branch located at:
- Sixth Ave Branch with Premier Centre (827 Bukit Timah Road Singapore 279886) and;
- Clementi Branch (3155 Commonwealth Avenue West #04-52 to 55 The Clementi Mall, Singapore 129588)You may continue to enjoy greater access to banking services with our phone banking and digital services like OCBC Digital and OCBC PayAnyone apps.
Alternatively, you may also wish to login to Personal Internet Banking at OCBC.com.sg, or use our 24-hour ATM machines.
For further assistance, kindly contact our 24-hour OCBC Customer Service hotline at 1800 363 3333.
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Revision to Interest rates for SGD Time Deposit from 19 September 2022
Dear Customers
From 19 September 2022, the interest rates for SGD Time Deposit will be revised as follows:
S$5,000 – S$20,000 Tenure (months) Prevailing Rates (a year) Rates from 19 September 2022 (a year) 3 to 5 0.05% 0.10% 6 to 8 0.10% 0.20% 9 to 12 0.10% 0.20% 13 0.15% 0.35% 14 0.15% 0.50% 15 0.20% 0.60% 18 0.20% 0.80% 24 0.20% 0.95% 36 0.50% 1.30% 48 0.70% 1.50% Thank you for banking with us.
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Revision to Interest rates for 360, Premier Dividend+ Savings accounts from 1 September 2022
Dear Customers,
We wish to inform you that with effect from 1 September 2022, we will be raising the interest rates that we pay on the following deposit accounts. Please refer to the tables below for more information.
Updates to 360 Account
Earn bonus interest (% a year) on the first S$100,000 of your account balance:SALARY
Credit your salary of at least S$1,800 through GIRO.
SAVE
Increase your account balance by S$500 compared to the previous month.
SPEND
Charge at least S$500 to your OCBC 365 Credit Card each month.
WEALTH
(Insure)Insure with OCBC Bank and earn this bonus interest for 12 months.
WEALTH
(Invest)Invest with OCBC Bank and earn this bonus interest for 12 months.
GROW
Earn this extra bonus on the first S$100,000 if your account balance is S$200,000 and above.
First S$50,000 0.6%
_______________0.2%
_______________0.2%
_______________0.6%
_______________0.6%
_______________
0.6%Next S$25,000 1.2%
_______________0.4%
_______________0.4%
_______________1.2%
_______________1.2%
_______________Next S$25,000 2.0% 0.6% 0.6% 2.0% 2.0%
You will earn a base interest of 0.05% per year on your entire account balance.Updates to Premier Dividend+ Savings Account
Premier Dividend+ Savings Account
Prevailing rates (a year)
Rates from 1 September (a year)
Monthly Save and No Withdrawal Bonus interest rate
0.55% a year
(11x base interest)
0.55% a year
(11x base interest)
Monthly No Withdrawal Bonus interest rate
0.50% a year
(10x base interest)
1.70% a year
(34x base interest)
Base interest rate
0.05% a year
0.05% a year
Thank you for banking with us.
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Revision of branch operating hours
Kindly note that we will be revising our operating hours for the following branches:
Effective date
Branch
New hours
22 August 2022
Choa Chu Kang
Marine ParadeMondays to Fridays: 11.00am to 7.00pm
Saturdays: 11.00am to 1.30pm
Closed on Sundays and Public Holidays1 September 2022
Clementi
Compass One19 September 2022
Bedok
HabourFront
Waterway Point21 October 2022
Nex
Northpoint
We apologise for any inconvenience caused and look forward to serving you. Thank you.
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Revision of Fees for Statement Savings Account (Non-Resident)
Dear Customers
We wish to notify you that with effect from 1 August 2022, we will be revising the Initial Deposit and Service Fee for the Statement Savings Account (Non-Resident) to the following:
Statement Savings Account
(Non-Resident)Minimum Initial Deposit (For new accounts opened from 1 August 2022)
S$20,000Service Fee S$10 per month if average daily balance for the month falls below S$20,000 -
Revision to interest rates for Bonus+ Savings, Premier Dividend+ Savings account
Dear Customers
We wish to inform you that with effect from 1 July 2022, we will be revising the interest rates that we pay on the following deposit accounts. Please refer to the tables below for more information.
Bonus+ Savings Account
Prevailing rates (a year) Rates from 1 July 2022 (a year) Monthly No Withdrawal and Save Bonus Interest 0.40%
(8x base interest)0.40%
(8x base interest)Monthly No Withdrawal Bonus interest rate 0.10%
(2x base interest)0.50%
(10x base interest)Base interest rate 0.05% 0.05% Premier Dividend+ Savings Account
Prevailing rates (a year) Rates from 1 July 2022 (a year) Monthly No Withdrawal and Save Bonus Interest 0.50%
(10x base interest)0.55%
(11x base interest)Monthly No Withdrawal Bonus interest rate 0.10%
(2x base interest)0.50%
(10x base interest)Base interest rate 0.05% 0.05% Please visit Bonus+ Savings Account and Premier Dividend+ Savings Account for details.
Thank you for banking with us.
Deposit Insurance Scheme
Singapore dollar deposits of non-bank depositors and monies and deposits denominated in Singapore dollars under the Supplementary Retirement Scheme are insured by the Singapore Deposit Insurance Corporation, for up to S$75,000 in aggregate per depositor per Scheme member by law. Monies and deposits denominated in Singapore dollars under the CPF Investment Scheme and CPF Retirement Sum Scheme are aggregated and separately insured up to S$75,000 for each depositor per Scheme member. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured.
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Revision to Terms and Conditions Governing Deposit Accounts
From 1 August 2022, we will be revising the following clauses in the Terms and Conditions Governing Deposit Accounts:
- Clause 17: Consent For Disclosure
- Clause 18: Personal Data
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Due to further upgrades and enhancements, our chatbot is on an extended break
Dear Valued Customer, we hope that you have not missed Emma too much. She will be offline a little longer while we make further calibrations and refinements before adding the finishing touches to an all-new experience for you.
Meanwhile, do get in touch with our Enquiry Assistant at our Contact us page if you have any questions or need help.
Thank you for your patience and understanding. We remain committed to serving you.
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Update to Premier Banking Fees and Charges Guide from 1 June 2022
Please be informed that with effect from 1 June 2022, we will be updating the OCBC Premier Banking Fees and Charges Guide to reflect revisions to the Trailer Fee Sharing charges under the Investment Business – Funds section.
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Update to Premier Private Client Fees and Charges Guide from 1 June 2022
Please be informed that with effect from 1 June 2022, we will be updating the OCBC Premier Private Client Fees and Charges Guide to reflect revisions to the Trailer Fee Sharing charges under the Investment Business – Funds section.
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Discontinuation of MEPS-NETS services on OCBC ATM, ATM Plus and OCBC ATM/Debit/Credit cards with effect from 15 May 2022
From 15 May 2022, customers who perform withdrawals on Malaysia ATMs (except for OCBC Malaysia ATMs) will be subjected to nominal service charge, administrative fees and additional service that may be imposed by the bank and VISA/Mastercard respectively.
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Revision to interest rates for Bonus+ Savings, Premier Dividend+ Savings, Child Development, Mighty Savers® Accounts
Dear Customers
We wish to inform you that with effect from 1 April 2022, we will be revising the interest rates that we pay on the following deposit accounts. Please refer to the tables below for more information.Bonus+ Savings Account
Prevailing rates (a year) Rates from 1 April 2022 (a year) Monthly No Withdrawal and Save Bonus Interest 0.25%
(5x base interest)0.40%
(8x base interest)Monthly No Withdrawal Bonus interest rate 0.10%
(2x base interest)0.10%
(2x base interest)Base interest rate 0.05% 0.05% Premier Dividend+ Savings Account
Prevailing rates (a year) Rates from 1 April 2022 (a year) Monthly No Withdrawal and Save Bonus Interest 0.35%
(7x base interest)0.50%
(10x base interest)Monthly No Withdrawal Bonus interest rate 0.10%
(2x base interest)0.10%
(2x base interest)Base interest rate 0.05% 0.05% Mighty Savers® Account
Prevailing rates (a year) Rates from 1 April 2022 (a year) Monthly Save and No Withdrawal Bonus Interest 0.05% 0.05% Monthly Child Development Account Advantage Bonus Interest 0.10% 0.20% Base interest rate 0.05% 0.05% Child Development Account
Child Development Account ExtraPrevailing rates (a year) Rates from 1 April 2022 (a year) First S$10,000 1.00% 1.20% Next S$15,000 2.40% Above S$25,000 2.00% Please visit OCBC website > Personal Banking > Accounts for more information.
Thank you for banking with us.
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Implementation of Best Execution Policy from 3 March 2022
With effect from 3 March 2022, we will be implementing written policies and procedures in respect of our placement and/or execution of customers’ orders on the best available terms (commonly referred to as “Best Execution”).
For more details, please refer to the “Best Execution Policy” document.
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We are revising the default trigger for credit and debit card transactions
From 1 March 2022, the default trigger for our alerting you to any debit or credit card transaction will be lowered from S$1,000 to S$500.
This means that you will receive an alert in the form of an SMS, push notification or email when any of the following transactions exceed S$500:
- Any debit or credit card purchase made locally or overseas, in stores or online
- Any Cash Advance transaction made via ATM, Online Banking or branch
You can set the trigger yourself via OCBC Internet Banking anytime, including from now.
For details, please read our frequently asked questions.
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Updates to a) Terms and conditions governing OCBC PayNow Service and OCBC Cross-Border PayNow Service and b) Terms and conditions governing Electronic Banking Services – PayNow default daily limit is now revised to S$1,000
Please be informed that the PayNow default daily limit is revised from S$5,000 to S$1,000 with effect from 14 January 2022.
If you have not changed your daily limit before, it is now set at S$1,000. However, if you have made prior changes to your daily PayNow limit, you may continue to use up to the daily limit you have set.
You may update your daily limit anytime via OCBC Internet Banking and OCBC Digital app (Mobile Banking). We have added these new daily limits you can change to - S$100, S$500, S$1,000, S$3,000.
Please refer to the revised terms and conditions:
Terms and conditions governing OCBC PayNow Service and OCBC Cross-Border PayNow Service
Terms and conditions governing Electronic Banking Services
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Our chatbot, Emma, will be offline until Q2 2022
Dear Valued Customer, we will – from 3rd February 2022 – take Emma offline temporarily for a tune-up and refresh. She should be back online in the second quarter of the year, energised and ready to serve you better.
Till then, do get in touch with our Enquiry Assistant at our Contact us page if you have any questions or need help.
We remain committed to serving you.
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Chinese New Year Branch Closures
1. We will be closing early on 31 January 2022 for Chinese New Year
Our branches will be closing early at the respective timings below on 31 January 2022.
Branches closing at 11.30am
Bukit Batok
North
Sixth Avenue
Bukit Panjang
OCBC Centre
Thomson
Jurong West
Serangoon Garden
Branches closing at 1.30pm
Ang Mo Kio Central
Holland Village
Parkway Parade Premier Centre
Bedok
Hougang Mall
Paya Lebar Square
Bishan
Ion Orchard
Tampines
Causeway Point
Jurong East
Tiong Bahru Plaza
Choa Chu Kang
Jurong Point
Toa Payoh Central
City Square Mall
Marine Parade
United Square
Clementi
Nex
Waterway Point
Compass One
Northpoint
White Sands
Harbourfront
Orchardgateway
2. All branches will be closed on 1 – 2 February 2022 (Tuesday to Wednesday) for the Chinese New Year public holiday.Business will resume the next day on 3 February 2022 (Thursday) for all branches.
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Revision to Interest rates for Premier Dividend+ Savings Account from 3 Jan 2022
Please be informed that with effect from 3 Jan 2022, we will be revising the interest rates that we pay on the Premier Dividend+ Savings Account. Please refer to the table below for more information.
Premier Dividend+ Savings Account
Interest category Prevailing rates (a year) Rates from 3 Jan 2022 (a year) Monthly Save and No Withdrawal Bonus interest rate 0.30%
(6x base interest)0.35%
(7x base interest)Monthly No Withdrawal Bonus interest rate 0.15%
(3x base interest)0.10%
(2x base interest)Base interest rate 0.05% 0.05%
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Early Branch Closure for the Year-End Festive Season
All our branches will be closing at 3.30pm on 24 December (Friday) & 31 December 2021 (Friday). We are closed on Christmas on 25 December (Saturday) & New Year on 1 January 2022 (Saturday). Normal operating hours will resume on 26 December (Sunday) & 2 January 2022 (Sunday) respectively for Sunday Banking branches.
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Update to Terms and Conditions Governing the BEST-OCBC Credit Card
Effective 22 December 2021, the naming of the card in the Terms and Conditions will be updated to BEST-OCBC Credit Card. There are no changes to the card features and this will not impact cardmembers’ banking arrangements.
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Notification of Revisions in Pricing Guide for Singapore and Overseas Home Loans
Please be informed that with effect from 15 December 2021, the Pricing Guide for Singapore and Overseas Home Loans will be revised as follows:
Requests Amount (in the currency of your loan) 1 To change your loan tenure, repayment scheme or purchase of recess area $500 2 To change your law firm managing your loan Removed 3 To process any other restructuring requests including change of Mortgagors and/or Borrowers/other requests not covered by this pricing guide, that requires us to issue a Supplementary Letter of Offer (SLO) $1000 The revised Pricing Guide for Singapore and Overseas Home Loans will be posted on www.ocbc.com by 15 December 2021.
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Updates to Fees, Charges, and Cardmembers Agreement Governing OCBC Credit Cards from 19 Nov 2021
We will be updating the Fees, Charges and Cardmembers Agreement Governing OCBC Credit Cards with regards to interest on purchases and overlimit fee which will take effect from 19 Nov 2021 as follows:
OCBC Cardmembers Agreement for Credit Cards
- Revision to clause 5.2 (b) of Section 5. Payment
- Addition of clause 5.3 (i) of Section 5. Payment
View the revised OCBC Cardmembers Agreement.
Fees & Charges for OCBC Credit Cards
Interest on Purchases
The interest rate for OCBC Credit Cards is 26.88% per annum (or 26.76% for NTUC/OCBC Plus! Visa Credit Cards). If we do not receive full payment by the due date, a minimum charge of $2.50 a month, calculated from the transaction date, will be billed to your account. If the minimum payment is not received by OCBC Bank by the payment due date, the prevailing interest rate applicable to the outstanding balance in and all new purchases charged to your card account from the date each purchase is made, will be increased to a higher interest rate of 29.88% per annum. This additional interest will be notified to you via statement and will not apply to NTUC/OCBC Plus! Visa Credit Cards. This interest rate will revert to the prevailing interest rate as soon as your account is no longer past due in the current and last two months. Overlimit Fee
A fee of $40 will be charged if the total outstanding balance of all your credit cards exceed your total credit card credit limit at any point of time. This fee will be charged to the credit card with the earliest statement cycle and highest outstanding balance. Overlimit fee will not apply to NTUC/OCBC Plus! Visa Credit Cards.
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[NEW] We will revise the annual service fee under the OCBC 90°N Card Programme
On 1 November 2021, the annual service fee paid under the OCBC 90°N Card Programme will be revised to S$53.50 for both principal and supplementary cardmembers.
Before 1 November 2021 From 1 November 2021 Annual service fee - S$192.60 with a renewal bonus of 10,000 Travel$ for principal cardmembers
- S$96.30 for supplementary cardmembers
- S$53.50 for both principal and supplementary cardmembers
- No welcome or renewal bonus* for principal cardmembers
* Principal cardmembers will receive 10,000 Travel$ if they pay an additional S$139. This option will be available on our webpage from 1 November 2021.
We will continue to review the features and benefits of the OCBC 90°N Card to cater to your needs.
Please view the revised terms and conditions governing OCBC 90°N Card Programme.
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Update to Terms and Conditions Governing Deposit Accounts
From 1 November 2021, clause 6.1 will be revised. View the revised terms and conditions.
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Update to Terms and Conditions Governing OCBC Investment Products and Services from 8 October 2021
We will be updating the Terms and Conditions Governing OCBC Investment Products and Services from 8 October 2021 as follows:
- Revision to clause 3(b) of Section 1: General Terms and Conditions
- Addition of clause 3(e) of Section 2: Terms and Conditions Governing Structured Deposits
- Addition of clause 4(e) of Section 3: Terms and Conditions Governing Structured Products
View the revised terms and conditions governing OCBC Investment Products and Services.
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Rebranding of OCBC YES! Debit Card to OCBC Debit Card with effect from 1 October 2021
From 1 October 2021, we will be rebranding the OCBC YES! Debit Card to OCBC Debit Card.
We’re giving you more ways to earn rebates on your daily essential spend. This includes any Debit Card spend on newly added merchants such as Shopee, NTUC FairPrice and Transit - SimplyGo.Before 1 October 2021 From 1 October 2021 onwards Minimum Monthly Qualifying Spend S$400 all eligible Visa spend S$500 all eligible Visa spend 1% Cashback Categories Categories Merchant Names Categories Merchant Names Fastfood Under Visa Merchant Category Code (MCC) 5814 Fastfood Under Visa Merchant Category Code (MCC) 5814 Transport Grab, Comfort and CityCab, Go-Jek and TADA Transport Grab, Comfort and CityCab, Go-Jek, TADA and Transit - SimplyGo Online ZALORA, Lazada, ASOS, iHerb, FairPrice Online Online Lazada and Shopee Convenience Store 7-Eleven, Cheers Groceries NTUC FairPrice and FairPrice Online Monthly Rebate Cap No rebate cap No rebate cap
View the revised Terms and conditions governing the OCBC Debit Card.
Please refer to the Frequently asked questions for more details.
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Revision to SMS Notification Alert for Account Debit Transactions
From 16 August 2021, you will receive an SMS notification alert when the following account debit transactions exceed S$50,000 or such threshold as set by you, whichever is lower:
- Cheques drawn on your account
- GIRO deductions
- Outgoing Remittances
- Others (such as other financial transactions effected at branches or through Phone Banking)
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Revision to Interest rates for Premier Global Savings Account and Global Savings Account
Dear Customers
We wish to inform you that with effect from 1 June 2021, we will be revising the interest rates for Premier Global Savings Account and Global Savings Account.
Premier Global Savings Account
Chinese Yuan (CNH)
Prevailing rates (a year)
Rates from 1 June 2021 (a year)
First $500,000
Next $1,500,000
Next $3,000,000
Above $5,000,000
0.02%
0.02%
0.02%
0.02%
0.02%
0.05%
0.10%
0.20%
Global Savings Account
Chinese Yuan (CNH)
Prevailing rates (a year)
Rates from 1 June 2021 (a year)
First $500,000
Next $1,500,000
Next $3,000,000
Above $5,000,000
0.01%
0.01%
0.01%
0.01%
0.01%
0.05%
0.08%
0.15%
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Renaming of Private Banking EasiSave and Private Banking Global Savings Account
From 1 June 2021, the Private Banking EasiSave Account and Private Banking Global Savings Account held by corporate customers will be renamed to Premier Easisave (Corp) and Premier Global Savings (Corp) respectively. There are no changes to the product features and this will not impact account holders’ banking arrangements.
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Notification of Revisions in Mortgage and Auto Financing Terms and Conditions
Please be informed that with effect from 1 July 2021, the Terms and Conditions of the following consumer loan products will be revised as follows:
- To incorporate additional clauses in relation to Sanctions, Sanction Countries and related terms.
- To reduce the redemption notice period for property loans on residential properties in Singapore.
- To include email as a channel of notification in Mortgage T&Cs.
The listing of revisions are in the attachments below. The revised Terms and Conditions will be posted on www.ocbc.com by 1 July 2021.
Property Loans Auto loan Impacted Terms and Conditions:
- Terms and Conditions Governing Mortgage Loans
- Terms and Conditions Governing HDB Home Loans
- Terms and Conditions Governing UK Property Loans
- Terms and Conditions Governing Australia Property Loans
- Terms and Conditions Governing US Property Loans
- Terms and Conditions Governing Japan Property Loans
- Terms and Conditions Governing Malaysia Property Loans
- Terms and Conditions Governing New Zealand Property Loans
Changes to the clauses for Property Loans are as follows:
Subject Clauses (i) Sanction clause Amendments - Clause 2. Banking Facilities - 2.1
- Clause 10. Representations and declarations - 10.2, 10.2.1, 10.2.2, 10.2.3, 10.2.4 (US) 10.6
- Clause 11 Failing to keep to this agreement - 11.1.27 (11.1.26 for Mortgage T&C)
Insertions - Clause 10. Representations and declarations - 10.2, 10.2.4, 10.2.5, 10.2.6
(ii) Reduce repayment notice from three months’ to two months' - Clause 8. Repaying the loan early (Mortgage and HDB)
(iii) 'Notices' clause - Addition of email as a channel of notification - Clause 19. Notices (Australia, Japan, Malaysia, New Zealand, UK and US)
- Clause 21. Notices (Mortgage)
- Clause 22. Notices (HDB)
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The terms and conditions governing NTUC Plus!/Plus! Visa Card Rewards Programme will be revised on 1 August 2021
NTUC Link will be making changes to the Plus! Rewards Programme effective 1 August 2021:
- Redemption Rate to be revised from 150 LinkPoints = S$1 to 100 LinkPoints = S$1
- Changes to rebates awarded by FairPrice
(For more information on the changes, please visit https://promo.plus.com.sg/plusrefreshed/)
As such, the terms and conditions governing the NTUC Plus!/Plus! Visa Card Rewards Programme will be revised to reflect the changes summarised below:
LinkPoints rebate from FairPrice
Before 1 August 2021 Effective from 1 August 2021 At the point of transaction of at least S$20, 2 LinkPoints (1.33%) will be awarded by FairPrice per S$1. At the point of transaction, 0.5 LinkPoints (0.5%) will be awarded by FairPrice per S$1 charged.
In the event that Cardmembers spend at least S$400 in a month at FairPrice, Cheers, Warehouse Club and Unity, an additional 0.83 LinkPoints (0.83%) will be awarded by FairPrice per S$1 charged.Bonus LinkPoints rebate from OCBC
On top of that, Cardmembers who have made at least S$20 worth of Visa transactions (excluding the purchase of gift vouchers, Big Sweep/4D/TOTO tickets and cigarettes) at FairPrice supermarkets (including FairPrice Xtra and FairPrice Finest), Warehouse Club and Unity Stores will be awarded additional LinkPoints as per the table below:Before 1 August 2021 Effective from 1 August 2021 Min Out-store Spend^ NTUC Plus! Visa Credit Card NTUC Plus! Visa Debit Card NTUC Plus! Visa Credit Card NTUC Plus! Visa Debit Card S$400 Additional 8.5 Bonus LinkPoints (5.67%)
(Capped at 4,250 LinkPoints/month)Additional 5.67 Bonus LinkPoints (5.67%)
(Capped at 2,835 LinkPoints/month)S$200 NA Additional 4 Bonus LinkPoints (2.67%)
(Capped at 2,000 LinkPoints/month)NA Additional 2.67 Bonus LinkPoints (2.67%)
(Capped at 1,335 LinkPoints/month)
Before 1 August 2021 Effective from 1 August 2021 Min Out-store Spend^ OCBC Plus! Visa Credit Card OCBC Plus! Visa Debit Card OCBC Plus! Visa Credit Card OCBC Plus! Visa Debit Card S$500 Additional 8.5 Bonus LinkPoints (5.67%)
(Capped at 4,250 LinkPoints/month)Additional 5.67 Bonus LinkPoints (5.67%)
(Capped at 2,835 LinkPoints/month)S$200 NA Additional 4 Bonus LinkPoints (2.67%)
(Capped at 2,000 LinkPoints/month)NA Additional 2.67 Bonus LinkPoints (2.67%)
(Capped at 1,335 LinkPoints/month)^Out-store spend is defined in Clause C of the terms and conditions governing the NTUC Plus!/Plus! Visa Card Rewards Programme.
LinkPoints rebate awarded on FairPrice Online transactions
Before 1 August 2021 Effective from 1 August 2021 4.5 LinkPoints (3%) will be awarded by OCBC per S$1 charged if the minimum out-store spend is met. 3 LinkPoints (3%) will be awarded by OCBC per S$1 charged if the minimum out-store spend is met.
Additionally, at the point of transaction, 0.5 LinkPoints (0.5%) will be awarded by FairPrice per S$1 charged. For Digital Club members who spend at FairPrice Online, an additional 0.5 LinkPoints (0.5%) will be awarded by FairPrice per S$1 charged upon checkout.
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Interest Rate Revision for NTUC-OCBC Starter Account and update to Terms and Conditions Governing NTUC-OCBC Starter Account
From 1 June 2021, the Terms and Conditions Governing NTUC-OCBC Starter Account Programmes will be revised.
The interest rates that we pay on your account, as shown below, will be revised:
Deposit balance Current rates (per annum) Rates from 1 June 2021 (per annum) Base interest rate All amounts 0.05% No change Bonus interest rate First S$50,000 0.40% 0.20%
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We will send you an OCBC Premier Private Client World Elite™️ Debit Card
We are pleased to inform you that we will be sending selected Premier Private Clients a new OCBC Premier Private Client World Elite™️ Debit Card by the date stated in the letter or SMS that is sent to you. This Card will replace your OCBC Premier World Elite™️ Debit Card, which will be cancelled by the date stated in the letter or SMS.
Frequently asked questions
- What is the difference between my Premier World Elite™️ Debit Card and the Premier Private Client World Elite™️ Debit Card?
The Premier Private Client World Elite™️ Debit Card is crafted in a new iconic bronze finish. It offers you the same great functions and benefits as your Premier World Elite™️ Card.
For a full list of the features and applicable terms and conditions, please visit: www.ocbc.com/ppcdebit.
- Is there any contactless payment feature available with the Premier Private Client World Elite™️ Debit Card?
Yes, the debit card comes with MasterCard payWave, which allows you to wave your card to make payment for purchases. The transaction amount will be deducted directly from your account linked to the debit card.
- Which bank account will the new Premier Private Client World Elite™️ Debit Card be linked to?
The new Premier Private Client World Elite™️ Debit Card that we will issue you will be linked to the same account as your existing Premier World Elite™️ Debit Card. If you to wish to link more bank accounts to your new Premier Private Client World Elite™️ Debit Card for ATM withdrawals, you may do so via:
- Internet Banking & OCBC Digital app
- OCBC ATM
- I have not received the Premier Private Client World Elite™️ Debit Card, what should I do?
Your new Debit card will be sent to you by the date stated in the letter or SMS.
Should you not receive the card by then, kindly reach out to your Client Advisor.
- Can I still use the new debit card to withdraw cash overseas?
Yes. However, you will need to activate the overseas ATM cash withdrawal feature via OCBC Online Banking, SMS, or mail in forms. For more details, please refer to www.ocbc.com/overseas
Applicable fees for overseas ATM cash withdrawal charges will apply.
- What is the PIN for the new debit card?
If you’re activating your new debit card via the ATM, you will be prompted to enter a new PIN immediately. If you’re activating your new debit card via OCBC Online Banking, a new card PIN will be mailed to you 5-7 days after you have activated your new debit card.
- What should I do with my old Premier World Elite™️ Debit Card? Can I still use it?
Your old Premier World Elite™ Debit Card will be terminated by the date stated in the letter or SMS.
Please destroy your old Premier World Elite™️ Debit Card by cutting it into two. This is to protect you from potential fraudulent activities.
- What happens if I choose to terminate the new Premier Private Client World Elite™️ Debit Card?
Should you wish to terminate your Premier Private Client World Elite™️ Debit Card, please note that you will no longer be able to make any ATM withdrawals or purchases on your Premier Private Client World Elite™️ Debit Card, or on your Premier World Elite™️ Debit Card after it is terminated.
- What are my other options for ATM withdrawal?
Apart from using your debit card, you can also use OCBC Pay Anyone™️ for Cardless Cash Withdrawals. Simply scan the QR code on the ATM screen with the OCBC Pay Anyone App to withdraw cash. For more information, refer to ocbc.com/payanyone.
- Where can I get the full list of merchant offers available with the Premier Private Client World Elite™️ Debit Card?
You can refer to the full listing of merchant offers at www.ocbc.com/ppcdebit.
- How is my foreign currency transaction processed when I link my Premier Private Client World Elite™️ Debit Card to a Premier Global Savings Account?
If your Premier Global Savings Account is linked to your Premier Private Client World Elite™️ Debit Card, purchases made in foreign currencies and overseas ATM cash withdrawals will be automatically deducted from your respective foreign currency account with no foreign currency transaction fees. For example, if you make a USD 100 purchase using your Debit Card linked to your Premier Global Savings Account, the USD 100 transaction will be deducted directly from the USD funds in your Premier Global Savings Account. There will be no foreign currency transaction fees nor administrative fees. Similarly, you will be able to withdraw foreign currency funds from an overseas ATM directly from the respective foreign currencies within your Premier Global Savings Account. Overseas ATM cash withdrawal fees may apply.
- How do I open a new Premier Global Savings Account?
You would be able to open a new Premier Global Savings Account via any of these channels:
- Apply via OCBC Online Banking
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Apply via OCBC Digital app
Select ‘Main Menu’ > ‘Apply’ > ‘Accounts’ > ‘Premier Global Savings Account’ - At any OCBC Banking Branch
- I already have a Premier Global Savings Account. How do I link my Debit Card to this account?
You would be able to link your Debit Card to your Premier Global Savings Account via OCBC Digital app
Select ‘Main Menu’ > ‘Card Services’ > ‘ATM transactions – Link/Delink Accounts’
- How many foreign currencies can I transact with my Premier Global Savings Account-linked Debit Card?
There are 7 available foreign currencies: Australia Dollar (AUD), Canadian Dollar (CAD), Euro (EUR), British Pound (GBP), Hong Kong Dollar (HKD), New Zealand Dollar (NZD), and US Dollar (USD). Chinese Yuan Offshore (CNH) is not available for purchase or cash withdrawal transactions. All Chinese Yuan Offshore transactions will be charged to your SGD account linked to the Debit Card.
- What should I do if I have recurring bill payment arrangements (e.g. iTunes, telcos, etc) setup on my Premier World Elite™ Debit Card previously?
To avoid any service disruption or any late payment fees or interest of any kind, do update any recurring payment arrangements with billing organisations with your new Premier Private Client World Elite™️ Debit Card details by the date stated in the letter or SMS.
- What is the difference between my Premier World Elite™️ Debit Card and the Premier Private Client World Elite™️ Debit Card?
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Update to Terms and Conditions governing Electronic Banking Services
From 19 March 2021, the terms and conditions will be revised to include terms relating to OCBC ATM Service — ATM Face Verification Access Means. View the revised Terms and Conditions governing Electronic Banking Services.
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Revision to Terms and Conditions governing OCBC RoboInvest
Please note that from 10 April 2021, the Terms and Conditions governing OCBC RoboInvest will be revised as follows:
(a) incorporation of additional provisions on Compliance and Sanctions, and Amendments; and(b) amendments to clauses relating to Your information, Liability, Indemnity, Termination and Consequence upon Termination.
A summary of the changes can be found here.
View the revised Terms and Conditions governing OCBC RoboInvest.
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Revision to CPF Investment Account and Supplementary Retirement Scheme (SRS) Account terms and conditions
From 10 April 2021, the following terms and conditions will be revised to include terms relating to Compliance and Sanctions:
View the revised Terms and conditions governing CPF Investment Accounts
View the revised Terms and conditions governing Supplemenatary Retirement Scheme (SRS Accounts)
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Notification of additional clause in Terms and conditions governing Banking Facilities
Please be informed that with effect from 1 April 2021, the Terms and conditions governing Banking Facilities will be revised to incorporate additional clauses in relation to Sanctions1, Sanction Countries2 and related terms.
A summary of the changes can be found here.
Please refer to the revised Terms and conditions governing Banking Facilities.
1"Sanctions" means any trade, economic or financial sanctions, embargoes or restrictive measures or related laws or regulations enacted, imposed, administered or enforced from time to time by sanction authorities.
2"Sanctioned Country" means, at any time, a country or territory which is the subject or target of any comprehensive or country-wide or territory-wide Sanctions, including but not limited to North Korea, Iran, Syria, Cuba and Crimea region of the Ukraine.
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Update to Investment Products' terms and conditions
From 1 April 2021, the following terms and conditions will be revised to include terms relating to Compliance and Sanctions:
Structured Deposits Terms and Conditions
Terms and conditions governing OCBC Investment Services
Terms and conditions governing The Blue Chip Investment Plan
Terms and conditions governing OCBC Investment Products and Services
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The Terms and conditions governing OCBC Credit / Debit Cards Programmes will be revised on 1 April 2021
Merchant Category Codes
On 1 April 2021, we will make additions to the Merchant Category Codes (MCCs) exclusion list. This means that transactions made under the following MCCs will not earn any rewards/rebates:
MCCs Applicable to 4111, 4121, 4131
Payments made to Grab Transport, Gojek and licensed taxi operators (including Comfort, Citycab, Transcab, SMRT Taxi, Premier Taxi, Prime Taxi and HDT Taxi) will continue to earn rewards/rebatesPlus! Debit and Credit Cards 5047
Healthcare – Medical, Dental, Ophthalmic and Hospital Equipment and SuppliesAll OCBC Cards 5262
Specifically Shopee PayAll OCBC Cards 8062
Hospitals
Payments made to private hospitals (e.g. Parkway Medical or Raffles Medical) using VOYAGE or Premier VISA Infinite Credit Cards will continue to earn rewards/rebatesAll OCBC Cards except VOYAGE Cards and the Premier VISA Infinite Credit Card VOYAGE Credit Card and OCBC Premier VISA Infinite Credit Card
The Terms and Conditions Governing the VOYAGE Credit Card and OCBC Premier VISA Infinite Credit Card Programmes will also be revised:
- We will no longer extend complimentary travel personal accident and travel inconvenience insurance to VOYAGE and Premier VISA Infinite Cardholders.
- We will no longer send monthly SMS reminders regarding VOYAGE Transfer Service entitlements – VOYAGE Cardholders will still be able to see their Transfer Service balance via our rewards portal or on their statements. Any miscellaneous charges incurred, such as Extra Stop Service and Waiting Time, will be shown as ‘Miscellaneous Adjustments’ on VOYAGE Cardholders’ monthly card statements.
Details of changesPlease refer to the links for the changes to our terms and conditions:
- OCBC$ Rewards Programme
- OCBC Titanium Rewards Credit Card
- OCBC Robinsons Group Credit Card
- OCBC BEST Denki Credit Card
- OCBC 90°N Card
- OCBC VOYAGE Card
- OCBC 365 Credit Card
- Plus! Credit Card
- FRANK Credit Card
- OCBC Cashflo Credit Card
- OCBC Great Eastern Cashflo Credit Card
- Plus! Debit Card
- FRANK Debit Card
- OCBC YES! Debit Card
- OCBC Business Debit Card
- OCBC Premier VISA Infinite Credit Card
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Discontinuation of OCBC FRANK Mastercard Debit Card and OCBC Platinum Mastercard Debit Card on 1 March 2021
Following a holistic review of our debit card offerings, we will no longer offer the OCBC FRANK Mastercard Debit Card and OCBC Platinum Mastercard Debit Card. While you can no longer use these cards on 1 March 2021, you will be issued an OCBC YES! Debit Card as a replacement and this new card will be linked to the same bank account as your OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card.
The OCBC YES! Debit Card comes with better benefits including a 1% rebate at over 10 merchants such as Grab, FairPrice Online and McDonald’s. In addition, the OCBC YES! Debit Card is enabled with Visa payWave so you can make payments faster, cleaner and safer simply with a wave of your card. Read the full list of card benefits and terms and conditions.
To avoid any service disruption or any late payment fees or interest of any kind, do update any recurring payment arrangements with billing organisations with your new OCBC YES! Debit Card details.
Frequently asked questions
- What should I do if I have an OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card?
You may continue using your existing card until 28 February 2021 (date inclusive). Thereafter, please destroy it by cutting it into two. This is to protect you from potential fraudulent activities. You will be issued an OCBC YES! Debit Card as a replacement and this new card will be linked to the same bank account as your OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card.
To avoid any service disruption or any late payment fees or interest of any kind, do update any recurring payment arrangements with billing organisations with your new OCBC YES! Debit Card details when you receive it. - What is the difference between the OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card and the OCBC YES! Debit Card?
The OCBC YES! Debit Card comes with better benefits including a 1% rebate at over 10 merchants such as Grab, FairPrice Online and McDonald’s. In addition, the OCBC YES! Debit Card is enabled with Visa payWave so you can make payments faster, cleaner and safer simply with a wave of your card. Read the full list of card benefits and terms and conditions. - How do I know which bank account my OCBC YES! Debit Card is linked to?
You may log on to Internet Banking or the OCBC Digital app to find out which bank account your OCBC YES! Debit Card is linked to. Your new OCBC YES! Debit Card will be linked to the same bank account as your OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card.
If you to wish to link more bank accounts to your new OCBC YES! Debit Card for ATM withdrawals, you may do so via:- Internet Banking & OCBC Digital Banking: Card Services > Link/ Delink
- OCBC ATM
- Is there any contactless payment feature available with the OCBC YES! Debit Card?
Yes, the OCBC YES! Debit Card comes with Visa payWave, which allows you to wave your card to make payment for purchases. The transaction amount will be deducted directly from your account linked to the card. - Is the OCBC YES! Debit Card secure?
The OCBC YES! Debit Card comes with an embedded Europay MasterCard Visa (EMV) chip. This is a security standard for cards globally that will protect you better against potential fraudulent activities.
We have also further enhanced the card security by:- Allowing cardmembers to set their preferred daily Visa spending limit.
- Providing transaction alerts for transactions that are above S$1,000 (default) or the cardmember’s preferred trigger amount.
- Protecting cardmembers against card theft or loss by limiting their liability for lost/stolen cards, provided that they notify us immediately and assist us in the recovery and investigation of the unauthorized charges in accordance with the OCBC Debit Cardmembers Agreement.
- I notice you still offer the OCBC FRANK Visa Debit Card. Can I apply for that?
Yes, you may apply for another debit card to better suit your needs. Find out more about the OCBC FRANK Visa Debit card. - Can I still use the OCBC YES! Debit Card to withdraw cash overseas?
Yes. However you will need to activate the overseas ATM cash withdrawal feature via OCBC Online Banking, SMS, or mail in forms. Applicable fees for Overseas ATM Cash Withdrawal charges will apply. View more details. - I have previously set a higher/ lower withdrawal limit for my OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card. Will the new OCBC YES! Debit card have the same settings?
Yes, your OCBC YES! Debit Card will have the same setting as your OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card. - What are my other options for ATM withdrawal?
Apart from using your debit card, you can also use OCBC Pay Anyone™ for Cardless Cash Withdrawals. Simply scan the QR code on the ATM screen with the OCBC Pay Anyone App to withdraw cash. Find out more.
- What should I do if I have an OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card?
-
Chinese New Year Branch Closures
1. We will be closing early on 11 February 2021 for Chinese New Year
Our branches will be closing early at the respective timings below on 11 February 2021.
Branches closing at 11.30am
Bedok North
Marina Bay Financial Centre
Serangoon Garden
Bukit Batok
North
Sixth Avenue
Bukit Panjang
OCBC Centre
Thomson
Jurong West
Branches closing at 1.30pm
Ang Mo Kio Central
Holland Village
Parkway Parade Premier Centre
Bedok
Hougang Mall
Paya Lebar Square
Bishan
Ion Orchard
Tampines
Causeway Point
Jurong East
Tiong Bahru Plaza
Choa Chu Kang
Jurong Point
Toa Payoh Central
City Square Mall
Marine Parade
United Square
Clementi
Nex
Waterway Point
Compass One
Northpoint
White Sands
Harbourfront
Orchardgateway
2. All branches will be closed on 12 – 14 February (Friday to Sunday) for the Chinese New Year public holiday.Business will resume the next day on 15 February 2021 (Monday) for all branches.
-
Chinese New Year New Notes Exchange 2021
From 18 January till 6 February 2021, book a slot online and exchange new notes at OCBC Branches.
Find out more at ocbc.com/cnynewnotes.
-
Revision to Interest rates for 360, Bonus+ Savings, Premier Dividend+ Savings, Premier EasiSave, Premier Statement Savings, Private EasiSave (Personal and Corporate), Private Statement Savings (Personal and Corporate), Premier Trade SGD Cash, EasiSave Gold Accounts from 1 February 2021
Dear Valued Customer,
We wish to inform you that, on 1 February 2021, we will be revising the interest rates for the following deposit accounts.
Please refer to the tables below for more information.Updates to 360 Account
Earn bonus interest (% a year) on the first S$75,000 of your account balance:SALARY
Credit your salary of at least S$1,800 through GIRO.
SAVE
Increase your account balance by S$500 compared to the previous month.
Insure
Insure with OCBC Bank and earn this bonus interest for 12 months.
Invest
Invest with OCBC Bank and earn this bonus interest for 12 months.
GROW
Earn this extra bonus on the first S$75,000 if your account balance is S$200,000 and above.
First S$25,000 0.3%
_______________0.1%
_______________0.3%
_______________0.3%
_______________
0.4%Next S$25,000 0.6%
_______________0.2%
_______________0.6%
_______________0.6%
_______________Next S$25,000 1.2% 0.4% 1.2% 1.2%
You will earn a base interest of 0.05% a year on your entire account balanceUpdates to Bonus+ Savings, Premier Dividend+ Savings, Premier EasiSave, Premier Statement Savings, Private EasiSave (Personal and Corporate), Private Statement Savings (Personal and Corporate), Premier Trade SGD Cash, EasiSave Gold Accounts
Bonus+ Savings Account
Interest category Prevailing rates (a year)
Rates from 1 February 2021 (a year)
Monthly Save and No Withdrawal Bonus interest rate
0.25%
(5x base interest)0.25%
(5x base interest)Monthly No Withdrawal Bonus interest rate
0.20%
(4x base interest)0.10%
(2x base interest)Base interest rate
0.05%
0.05%
Premier Dividend+ Savings Account
Interest category Prevailing rates (a year)
Rates from 1 February 2021 (a year)
Monthly Save and No Withdrawal Bonus interest rate
0.30%
(6x base interest)0.30%
(6x base interest)Monthly No Withdrawal Bonus interest rate
0.25%
(5x base interest)0.15%
(3x base interest)Base interest rate
0.05%
0.05%
Premier EasiSave, Premier Statement Savings, Private EasiSave (Personal and Corporate), Private Statement Savings (Personal and Corporate), Premier Trade SGD Cash Accounts
Account balance Prevailing rates (a year)
Rates from 1 February 2021 (a year)
First S$300,000
0.05%
0.05%
Above S$300,000
0.08%
0.05%
EasiSave Gold Account
Account balance Prevailing rates (a year)
Rates from 1 February 2021 (a year)
First S$300,000
0.05%
0.05%
Above S$300,000
0.08%
0.05%
-
We will make changes to the OCBC Premier World Elite™ Debit Card rebates programme
From 1 January 2021, you will get a 1% rebate on overseas spending when your payment in a foreign currency is deducted from an SGD denominated account. Also from 1 January 2021, we will discontinue the 1% rebate at duty-free stores.
These changes are part of the revised terms and conditions for our Premier World Elite™ Debit Card rebates programme.
-
Early Branch Closure for the Year-End Festive Season
All our branches will be closing at 3.30pm on 24 December (Thursday) & 31 December 2020 (Thursday). We are closed on Christmas on 25 Dec 2020 & New Year on 1 Jan 2021. Normal operating hours will resume on 26 December (Saturday) and 2 January 2021 (Saturday) respectively.
-
Deferment of Interest Rate Increase on Residential Property Loans on Bank-Managed Rates
The scheduled rate increases on home loans / term loans will be deferred to 18 April 2021. This applies to loan accounts with scheduled interest rate increases from 1 June 2020 until further notice.
-
Interest Rate Revision for NTUC-OCBC Starter Account and update to Terms and conditions Governing NTUC-OCBC Starter Account
From 1 December 2020, the Terms and Conditions Governing NTUC-OCBC Starter Account Programmes will be revised.
The interest rates that we pay on your account will be revised.
View the updated terms and conditions and please refer to the tables below for more information.
Deposit balance
Current rates
(a year)Rates from 1 December 2020
(a year)Base interest rate
All amounts
0.05%
No change
Bonus interest rate*
First S$50,000
0.60%
0.40%
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We regret that all OCBC Robinsons Credit Cards will be cancelled on 15 April 2021
With Robinsons ending its operations in Singapore, the OCBC Robinsons Credit Card will be cancelled on 15 April 2021.
From 6 November 2020, you will no longer earn any rebates for shopping at Robinsons and Marks & Spencer. However, you will still earn Robinsons$ for all purchases made using your OCBC Robinsons Credit Card. Robinsons$ can be used at all Marks & Spencer and Robinsons Singapore stores.
A letter with more information will be mailed to you soon.
For any questions, you can view our frequently asked questions.
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Revision to SGD Time Deposit interest rates from 2 November 2020
Dear Customers
From 2 November 2020, the interest rates for SGD Time Deposit will be revised as follows:
S$5,000 – S$20,000
>S$20,000 – S$50,000
>S$50,000 – S$999,999
Tenure
(months)Prevailing rates
(a year)Rates from 2 November 2020
(a year)Prevailing rates
(a year)Rates from 2 November 2020
(a year)Prevailing rates
(a year)Rates from 2 November 2020
(a year)9 - 12
0.15%
0.10%
0.15%
0.10%
0.15%
0.10%
13 - 14
0.20%
0.15%
0.20%
0.15%
0.20%
0.15%
15
1.25%
0.20%
0.20%
0.20%
0.20%
0.20%
16 - 24
0.25%
0.20%
0.25%
0.20%
0.25%
0.20%
36
1.55%
0.50%
0.25%
0.20%
0.25%
0.20%
48
1.95%
0.70%
0.25%
0.20%
N.A.
N.A.
The revised rates will apply to new and renewed placements from 2 November 2020.
The interest rates for tenure of other lengths remain unchanged.
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Revisions to interest rates of SGD Time Deposit from 10 October 2020
Dear Customers
From 10 October 2020, the interest rates for SGD Time Deposit will be revised as follows:
Tenure
(months)Deposit Amount
Prevailing rates
(a year)Rates from 10 October 2020
(a year)1 - 2
S$5,000 to S$999,999
0.05%
0.05%
3 - 5
S$5,000 to S$999,999
0.10%
0.05%
6 - 8
S$5,000 to S$999,999
0.15%
0.10%
9 - 12
S$5,000 to S$999,999
0.25%
0.15%
13 - 14
S$5,000 to S$999,999
0.35%
0.20%
15
>S$20,000 to S$999,999
0.35%
0.20%
16 - 24
S$5,000 to S$999,999
0.40%
0.25%
36
>S$20,000 to S$999,999
0.40%
0.25%
48
>S$20,000 to S$50,000
0.40%
0.25%
The revised rates will apply to new and renewed placements from 10 October 2020.
The interest rates for tenure of other lengths remain unchanged.
Please visit ocbc.com/notices for more information.
Thank you for banking with us.
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Rebranding of Monthly Savings Account to Mighty Savers Account
Dear customers,
We will be rebranding Monthly Saving Accounts where the account holder(s) are 15 years old and below to Mighty Savers Account. This will take effect by 30 November 2020. There will be no changes to your account number or account related information. For more details, please refer to the Frequently asked questions.
-
Update to OCBC Debit Cardmembers Agreement
From 6 November 2020, the OCBC Debit Cardmembers Agreement will be revised. All foreign currency transactions made with your OCBC Debit Card will be subject to a foreign exchange fee of 3.25% of the foreign transaction amount (comprising a currency conversion charge (1%) imposed by the respective card associations, and a bank administrative fee (2.25%)) unless:
- your card is the default card linked to your Global Savings Account;
- you have allowed card transactions in foreign currencies supported by your Global Savings Account to be debited from the corresponding foreign currency account; and
- there is sufficient foreign currency balance in the corresponding Global Savings Account.
Where you meet the conditions above, the card transaction amount (other than transactions in Chinese Offshore Renminbi (CNH)) will be debited from your corresponding Global Savings Account, and no currency conversion charge nor bank administrative fee will be charged.
- View the revised OCBC Debit Cardmembers Agreement
- View the full details on Global Savings Account
-
Update to the Terms and conditions governing Electronic Banking Services
From 2 October 2020, clause 3G on Access to OCBC Internet Banking Service on GroupCo Platform has been added. View the revised Terms and Conditions.
-
Revision of the Excess Fees for Premier Global Savings Account from 1 November 2020
Dear Customers
We wish to notify you that with effect from 1 November 2020, we will be revising the Excess Fees (incidental overdraft charge for accounts without limits) applicable to the Premier Global Savings Account. Please refer to the table below for the revised fees.
Currency Excess Fees from 1 Nov 2020 (a year)
(subject to a minimum fee, as stated in the 3rd column)Minimum fee AUD Prime + 2% p.a. on the excess amount 10 CAD 8 CHF 8 EUR 6 GBP 4 HKD 40 JPY 700 NZD 12 THB 220 USD 5 -
Update to Terms and conditions governing Deposit Accounts
From 1 November 2020, the Terms and Conditions Governing Deposit Accounts will be revised as follows:
- Revision to clause 3.5; and
- Insertion of a new clause 3.6.
-
Update to Terms and conditions governing OCBC Credit Card Balance Transfer
Effective 18 September 2020, the Terms and Conditions governing OCBC Credit Card Balance Transfer will be revised with the addition of a new clause:
- Upon cancellation or termination of all your OCBC Credit Card(s), your Credit Card Balance Transfer Account(s) will remain open so long as there is an outstanding balance on your Balance Transfer Account(s). View the updated terms and conditions.
- This change allows for customers to continue paying off the outstanding amount on their Balance Transfer Account(s) at the relevant prescribed rates, instead of having the full outstanding amount immediately due.
-
Updates to the Terms and conditions governing Electronic Banking Services
From 18 September 2020, clause 3F on Electronic Signature Feature has been added. View the revised terms and conditions.
-
Update to Terms and conditions governing OCBC Great Eastern Cashflo Credit Card
Effective 1 October 2020, the Terms and conditions governing OCBC Great Eastern Cashflo Credit Card will be revised as follows:
- There will be a 1% processing fee imposed on new or renewed Great Eastern premiums that are split into 12 months instalments; and
- Great Eastern insurance premiums will no longer be awarded cash rebates
Please visit www.ocbc.com/GECashflo for the full terms and conditions and commonly asked questions.
-
Update to Terms and conditions governing OCBC Cashflo Credit Card
Effective 1 October 2020, the Terms and conditions governing OCBC Cashflo Credit Card will be revised as follows:
- There will be a 1% processing fee imposed on new or renewed Great Eastern premiums that are split into 12 months instalments; and
- Great Eastern insurance premiums will no longer be awarded cash rebates
Please visit www.ocbc.com/Cashflo for the full terms and conditions and commonly asked questions.
-
Discontinuation of OCBC Premier VISA Debit Card with effect from 1 November 2020
As part of our efforts to streamline our offerings, your OCBC Premier VISA Debit Card will no longer be usable from 1 November 2020.
To ensure there is no service disruption or any late payment fees or interest of any kind, please have your auto-billings that is currently on your Premier VISA Debit Card (if any) re-tagged to your Premier World Elite™ Debit Card or any other OCBC Debit card of your choice.
Frequently asked questions
-
What should I do after my Premier VISA Debit Card is terminated?
Your old Premier VISA Debit Card will be available to use until 1 November 2020. Thereafter, please destroy it by cutting it into two. This is to protect you from potential fraudulent activities.
If you have an OCBC Premier World Elite™ Debit Card (PWDC), or have been notified that it is on the way, then you may continue using your PWDC in place of your old Premier VISA Debit Card. If you do not have a PWDC, you may apply for one by contacting your Relationship Manager.
Please activate your new PWDC to start using it if you have not already done so.
-
What is the difference between my old Premier VISA Debit Card and the Premier World Elite™ Debit Card?
The PWDC comes with similar card functions, but with added benefit of unlimited 1% rebate with minimum spend of S$400 across selected categories. You can find the full list of the features and applicable terms and conditions.
-
My existing PWDC is damaged/ lost. How do I request for a new one?
You may simply call the premier hotline at 1800 773 6437 or your Relationship Manager to request for a PWDC replacement.
-
If I am applying for or am expecting to receive a new PWDC, what is the PIN for the new PWDC?
- If you’re activating your new debit card via the ATM: You will be prompted to enter a new PIN immediately.
- If you’re activating your new debit card via OCBC Online Banking: A new card PIN will be mailed to you 5-7 days after you have activated your new debit card.
-
How will I know which bank account my PWDC is linked to?
You may log on to OCBC Digital Banking to find out which bank account your PWDC is linked to. If you’ve been informed that a new PWDC will be mailed to you, the new PWDC will be linked to the same bank account as your old Premier VISA Debit Card.
If you to wish to link more bank accounts to your new PWDC for ATM withdrawals, you may do so via:
- OCBC Digital Banking
- OCBC ATM
-
Is there any contactless payment feature available with the PWDC?
Yes, the PWDC comes with MasterCard payWave, which allows you to wave your card to make payment for purchases. The transaction amount will be deducted directly from your account linked to the debit card.
-
Is the PWDC secure?
The debit card comes with an embedded Europay MasterCard Visa (EMV) chip. This is a security standard for cards globally that will protect you better against potential fraudulent activities.
We have also further enhanced the card security by:
- Allowing cardmembers to set their preferred daily Mastercard spending limit.
- Providing transaction alerts for transactions that are above S$1,000 (default) or the cardmember’s preferred trigger amount.
- Protecting cardmembers against card theft or loss by limiting their liability for lost/stolen cards, provided that they notify us immediately and assist us in the recovery and investigation of the unauthorized charges in accordance with the OCBC Debit Cardmembers Agreement.
-
Can I still use the PWDC to withdraw cash overseas?
Yes. However you will need to activate the overseas ATM cash withdrawal feature via OCBC Online Banking, SMS, or mail in forms. Find out more.
Applicable fees for Overseas ATM Cash Withdrawal charges will apply.
-
Where can I get the full list of merchant offers available with the PWDC?
You can refer to the full listing of merchant offers.
-
What are my other options for ATM withdrawal?
Apart from using your debit card, you can also use OCBC Pay Anyone™️ for Cardless Cash Withdrawals. Simply scan the QR code on the ATM screen with the OCBC Pay Anyone App to withdraw cash. For more information, refer to ocbc.com/payanyone.
-
-
Discontinuation of OCBC FRANK Mastercard Debit Card and OCBC Platinum Mastercard Debit Card with effect from 1 November 2020
Following a holistic review of our debit card offerings, we will no longer offer the OCBC FRANK Mastercard Debit Card and OCBC Platinum Mastercard Debit Card from 1 November 2020. While you can no longer use these cards from 1 November onwards, you will be issued an OCBC YES! Debit Card as a replacement and this new card will be linked to the same bank account as your OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card.
The OCBC YES! Debit Card comes with better benefits including a 1% rebate at over 10 merchants such as Grab, FairPrice Online and McDonald’s. In addition, the OCBC YES! Debit Card is enabled with Visa payWave so you can make payments faster, cleaner and safer simply with a wave of your card. Read the full list of card benefits and terms and conditions.
To avoid any service disruption or any late payment fees or interest of any kind, do update any recurring payment arrangements with billing organisations with your new OCBC YES! Debit Card details.
Frequently asked questions
-
What should I do if I have an OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card?
You may continue using your existing card until 31 October 2020 (date inclusive). Thereafter, please destroy it by cutting it into two. This is to protect you from potential fraudulent activities. You will be issued an OCBC YES! Debit Card as a replacement and this new card will be linked to the same bank account as your OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card.
To avoid any service disruption or any late payment fees or interest of any kind, do update any recurring payment arrangements with billing organisations with your new OCBC YES! Debit Card details when you receive it.
-
What is the difference between the OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card and the OCBC YES! Debit Card?
The OCBC YES! Debit Card comes with better benefits including a 1% rebate at over 10 merchants such as Grab, FairPrice Online and McDonald’s. In addition, the OCBC YES! Debit Card is enabled with Visa payWave so you can make payments faster, cleaner and safer simply with a wave of your card. Read the full list of card benefits and terms and conditions.
-
How do I know which bank account my OCBC YES! Debit Card is linked to?
You may log on to OCBC Digital Banking to find out which bank account your OCBC YES! Debit Card is linked to. Your new OCBC YES! Debit Card will be linked to the same bank account as your OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card.
If you to wish to link more bank accounts to your new OCBC YES! Debit Card for ATM withdrawals, you may do so via:
- OCBC Digital Banking: Card Services > Link/ Delink
- OCBC ATM
-
Is there any contactless payment feature available with the OCBC YES! Debit Card?
Yes, the OCBC YES! Debit Card comes with Visa payWave, which allows you to wave your card to make payment for purchases. The transaction amount will be deducted directly from your account linked to the card.
-
Is the OCBC YES! Debit Card secure?
The OCBC YES! Debit Card comes with an embedded Europay MasterCard Visa (EMV) chip. This is a security standard for cards globally that will protect you better against potential fraudulent activities.
We have also further enhanced the card security by:
- Allowing cardmembers to set their preferred daily Visa spending limit.
- Providing transaction alerts for transactions that are above S$1,000 (default) or the cardmember’s preferred trigger amount.
- Protecting cardmembers against card theft or loss by limiting their liability for lost/stolen cards, provided that they notify us immediately and assist us in the recovery and investigation of the unauthorized charges in accordance with the OCBC Debit Cardmembers Agreement.
-
I notice you still offer the OCBC FRANK Visa Debit Card. Can I apply for that?
Yes, you may apply for another debit card to better suit your needs. Find out more about the OCBC FRANK Visa Debit card.
-
Can I still use the OCBC YES! Debit Card to withdraw cash overseas?
Yes. However you will need to activate the overseas ATM cash withdrawal feature via OCBC Online Banking, SMS, or mail in forms. Applicable fees for Overseas ATM Cash Withdrawal charges will apply. View more details.
-
I have previously set a higher/ lower withdrawal limit for my OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card. Will the new OCBC YES! Debit card have the same settings?
Yes, your OCBC YES! Debit Card will have the same setting as your OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card.
-
What are my other options for ATM withdrawal?
Apart from using your debit card, you can also use OCBC Pay Anyone™ for Cardless Cash Withdrawals. Simply scan the QR code on the ATM screen with the OCBC Pay Anyone App to withdraw cash. Find out more.
-
-
Revision to interest/dividend rates for 360, Bonus+ Savings, Bonus Saver, Child Development Extra, FRANK, Global Savings, Premier Dividend+ Savings, Premier Global Savings, Private Global Savings, NTUC-OCBC Al-Wadiah Savings, Al-Wadiah Savings Accounts from 1 October 2020
Please also note the updates to the Terms and conditions governing the OCBC 360 Account from 1 October 2020.
Dear Customers
Interest rates have continued to trend lower since the Federal Reserve cut US interest rates almost to zero in March to mitigate the economic impact of the COVID-19 pandemic.
As a result, we have to make changes to the following deposit accounts. If and when the interest rate situation improves, you may be assured that we will adjust our product offerings accordingly.
We thank you for your support and for being understanding.
Please refer to the tables below for more information.Updates to 360 Account
1. Here are the changes to the 360 Account’s bonus interest rates and requirements:
Prevailing rates (a year)
Rates from 1 October 2020 (a year)
Salary Bonus
Up to 1.20%
Same
Save Bonus
Up to 0.40%
Same
Grow Bonus
0.80%
0.40%
Wealth Bonus
Up to 1.20%
(For purchases of eligible investment and/or insurance policies)Up to 1.20%
(For purchases of eligible insurance policies)
+
Up to 1.20%
(For purchases of eligible investments)The following illustration shows how the 360 Account will work from 1 October 2020:
Earn bonus interest (% a year) on the first S$75,000 of your account balance:SALARY
Credit your salary of at least S$1,800 through GIRO.
SAVE
Increase your account balance by S$500 compared to the previous month.
WEALTH (Insure)
Insure with OCBC Bank and earn this bonus interest for 12 months.
WEALTH (Invest)
Invest with OCBC Bank and earn this bonus interest for 12 months.
GROW
Earn this extra bonus on the first S$75,000 if your account balance is S$200,000 and above.
First S$25,000 0.4%
_______________0.1%
_______________0.4%
_______________0.4%
_______________
0.4%Next S$25,000 0.8%
_______________0.2%
_______________0.8%
_______________0.8%
_______________Next S$25,000 1.2% 0.4% 1.2% 1.2%
You will earn a base interest of 0.05% a year on your entire account balance2. Please note clause 2.2 and 3.3 in the Terms and Conditions Governing the OCBC 360 Account will be revised.
Updates to Bonus+ Savings, Bonus Saver, Child Development Extra, FRANK, Global Savings, Premier Dividend+ Savings, Premier Global Savings, Private Global Savings, NTUC-OCBC Al-Wadiah Savings and Al-Wadiah Savings
Bonus+ Savings Account
Interest category Prevailing rates (a year)
Rates from 1 October 2020 (a year)
Monthly Save and No Withdrawal Bonus interest rate
0.35%
(7x base interest)0.25%
(5x base interest)Monthly No Withdrawal Bonus interest rate
0.30%
(6x base interest)0.20%
(4x base interest)Base interest rate
0.05%
0.05%
Premier Dividend+ Savings Account
Interest category Prevailing rates (a year)
Rates from 1 October 2020 (a year)
Monthly Save and No Withdrawal Bonus interest rate
0.40%
(8x base interest)0.30%
(6x base interest)Monthly No Withdrawal Bonus interest rate
0.35%
(7x base interest)0.25%
(5x base interest)Base interest rate
0.05%
0.05%
Bonus Saver Account
Interest category Prevailing rates (a year)
Rates from 1 October 2020 (a year)
Monthly No Withdrawal Bonus interest rate
0.15%
0.05%
Base interest rate
0.05%
0.05%
Child Development Extra Account
Account balance Prevailing rates (a year)
Rates from 1 October 2020 (a year)
First S$10,000
2.00%
0.60%
Next S$10,000
2.00%
0.80%
Above S$20,000
2.00%
2.00%
FRANK Account
Account balance Prevailing rates (a year)
Rates from 1 October 2020 (a year)
First S$25,000
0.20%
0.10%
Next S$25,000
0.30%
0.20%
Above S$50,000
0.05%
0.05%
Global Savings Account
Prevailing rates (a year)
Rates from 1 October 2020 (a year)
United States Dollar (USD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.02%
0.02%
0.03%
0.04%
0.01%
0.01%
0.02%
0.02%
Australian Dollar (AUD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.02%
0.02%
0.03%
0.04%
0.01%
0.01%
0.02%
0.02%
New Zealand Dollar (NZD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.02%
0.02%
0.03%
0.04%
0.01%
0.01%
0.02%
0.02%
Chinese Yuan (CNH)
First $500,000
Next $1,500,000
Next $3,000,000
$5,000,000 and above
0.10%
0.15%
0.20%
0.25%
0.01%
0.01%
0.01%
0.01%
Premier Global Savings Account
Prevailing rates (a year)
Rates from 1 October 2020 (a year)
United States Dollar (USD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.02%
0.02%
0.04%
0.06%
0.01%
0.01%
0.03%
0.03%
Australian Dollar (AUD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.02%
0.02%
0.04%
0.06%
0.01%
0.01%
0.03%
0.03%
New Zealand Dollar (NZD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.02%
0.02%
0.04%
0.06%
0.01%
0.01%
0.03%
0.03%
Chinese Yuan (CNH)
First $500,000
Next $1,500,000
Next $3,000,000
$5,000,000 and above
0.10%
0.15%
0.25%
0.30%
0.02%
0.02%
0.02%
0.02%
Private Global Savings Account
Prevailing rates (a year)
Rates from 1 October 2020 (a year)
United States Dollar (USD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.02%
0.02%
0.04%
0.06%
0.01%
0.01%
0.03%
0.03%
Australian Dollar (AUD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.02%
0.02%
0.04%
0.06%
0.01%
0.01%
0.03%
0.03%
New Zealand Dollar (NZD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.02%
0.02%
0.04%
0.06%
0.01%
0.01%
0.03%
0.03%
NTUC-OCBC Al-Wadiah Savings Account
Account balance Prevailing rates (a year)
Rates from 1 October 2020 (a year)
First S$10,000
0.05%
0.05%
Next S$40,000
0.05%
0.05%
Next S$300,000
0.05%
0.05%
Next S$650,000
0.08%
0.05%
Above S$1,000,000
0.10%
0.05%
Al-Wadiah Savings Account
Account balance Prevailing rates (a year)
Rates from 1 October 2020 (a year)
First S$10,000
0.05%
0.05%
Next S$40,000
0.05%
0.05%
Next S$300,000
0.05%
0.05%
Next S$650,000
0.08%
0.05%
Above S$1,000,000
0.10%
0.05%
Thank you for banking with us.
-
Update to Terms and Conditions Governing Deposit Accounts
From 1 September 2020, section 12.4 will be revised. View the revised terms and conditions.
-
Update to Terms and conditions governing OCBC Credit / Debit Cards Programmes (wef 1 September 2020)
From 1 September 2020, the Terms and conditions governing OCBC Credit / Debit Cards Programmes will be revised. A new clause would be added to allow OCBC Bank the right to claw-back, debit, charge and/or deduct from the Cardmember’s account the equivalent value of any rewards or rebates previously awarded.
Please refer below for any additional changes to the respective products’ terms and conditions, and click on the links to view the revised terms and conditions.
30 July 2020
-
Update to Terms and conditions governing OCBC Cognitive Agent (the “Enquiry Assistant”)
From 3 August 2020, the Terms and conditions governing OCBC Cognitive Agent (the “Enquiry Assistant”) will be revised. View the updated Terms and conditions.
22 July 2020
-
Cancellation of EZ-Link Top & Tap service
Our EZ-Link Top and Tap service will be cancelled from 21 August 2020. Read our FAQs to find out how you can continue to top up your card. We are sorry for the inconvenience.
-
Update to Terms and conditions governing OCBC Investment Services
From 15 June 2020, the Terms and conditions governing OCBC Investment Services will be revised. View the updated Terms and conditions.
-
Revisions to rates of SGD Time Deposit
With effect from 6 June 2020, the interest rates for SGD Time Deposit (TD) will be revised as follows:
S$5,000 – S$20,000
>S$20,000 – S$50,000
>S$50,000 – S$999,999
Tenure
(months)Prevailing rates
(a year)Rates from 6 June 2020
(a year)Prevailing rates
(a year)Rates from 6 June 2020
(a year)Prevailing rates
(a year)Rates from 6 June 2020
(a year)1 - 2
0.10%
0.05%
0.10%
0.05%
0.10%
0.05%
3 - 5
0.15%
0.10%
0.15%
0.10%
0.15%
0.10%
6 - 8
0.20%
0.15%
0.20%
0.15%
0.20%
0.15%
13
0.50%
0.35%
0.50%
0.35%
0.50%
0.35%
14
0.80%
0.35%
0.80%
0.35%
0.80%
0.35%
15
1.25%
same
1.25%
0.35%
1.25%
0.35%
16 - 24
1.25%
0.40%
1.25%
0.40%
1.25%
0.40%
36
1.55%
same
1.55%
0.40%
1.55%
0.40%
48
1.95%
same
1.95%
0.40%
NA
NA
The revised rates will apply to new and renewed placements from 6 June 2020.
The interest rates for tenure of other lengths remain unchanged.
-
Deferment of Interest Rate Increase on Residential Property Loans on Bank-Managed Rates
The scheduled rate increases on home loans / term loans will be deferred to 18 January 2021. This applies to loan accounts with scheduled interest rate increases from 1 June 2020 until further notice. Bank-managed rates refer to Mortgage Board Rates and Fixed Deposit Mortgage Rates.
-
Revision to interest rates for the 360, Bonus+ Savings, Child Development, Global Savings, Premier Dividend+ Savings, Premier Global Savings, Private Global Savings, Plus! Savings and NTUC-OCBC Starter Accounts from 1 July 2020
Please also note updates to the Terms and Conditions Governing the OCBC 360 Account from 1 July 2020
Dear Customers
We are dedicated to providing value to customers who bank with us.
Unfortunately, interest rates have trended lower as central banks around the world ease monetary policy to support economic growth. The Federal Reserve, in particular, had cut US interest rates to close to zero in March to mitigate the economic impact of the COVID-19 pandemic.
We will continue to monitor the interest rates situation and improve our product offering once it is viable to do so.
We thank you for your support and look forward to serving you through these exceptional times.
Please refer to the tables below for more information.
Updates to 360 Account
1. Here are the changes for 360 Account’s bonus interest rates and requirements:Prevailing rates (a year)
Rates from 1 July 2020 (a year)
Salary Bonus
Up to 2.40%
Up to 1.20%
Spend Bonus
Up to 0.40%
No longer offered
Save Bonus
Up to 0.40%
Same
Grow Bonus
0.80%
Same
Wealth Bonus
Up to 1.20%
Same
The following illustration shows how the 360 Account will work from 1 July 2020:
Earn bonus interest (a year) on the first S$70,000 of your account balance:SALARY
Credit your salary of at least S$1,800 through GIRO.
SAVE
Increase your account balance by S$500 compared to the previous month.
WEALTH
Insure or invest with OCBC Bank and earn this bonus interest for 12 months.
GROW
Earn this extra bonus on the first S$70,000 if your account balance is S$200,000 and above.
First S$35,000 0.6%
_______________0.2%
_______________0.6%
_______________
0.8%Next S$35,000 1.2% 0.4% 1.2%
You will earn a base interest of 0.05% a year on your entire account balance
2. Please note clause 2.2 in the Terms and conditions governing the 360 Account will be revised and clause 3.3 will be removed.
Updates to Bonus+ Savings, Child Development, Global Savings, Premier Dividend+ Savings, Premier Global Savings and Private Global Savings Accounts
Bonus+ Savings Account
Prevailing rates (a year)
Rates from 1 July 2020 (a year)
Monthly Save and No Withdrawal Bonus interest rate
0.50%
(10x base interest)0.35%
(7x base interest)Monthly No Withdrawal Bonus interest rate
0.45%
(9x base interest)0.30%
(6x base interest)Base interest rate
0.05%
0.05%
Premier Dividend+ Savings Account
Prevailing rates (a year)
Rates from 1 July 2020 (a year)
Monthly Save and No Withdrawal Bonus interest rate
0.55%
(11x base interest)0.40%
(8x base interest)Monthly No Withdrawal Bonus interest rate
0.50%
(10x base interest)0.35%
(7x base interest)Base interest rate
0.05%
0.05%
Child Development Account
Prevailing rates (a year)
Rates from 1 July 2020 (a year)
First S$10,000
Next S$10,000
Above S$20,000
1.00%
2.00%
2.00%
0.60%
0.80%
2.00%
Global Savings Account
Prevailing rates (a year)
Rates from 1 July 2020 (a year)
United States Dollar (USD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.02%
0.03%
0.05%
0.08%
0.02%
0.02%
0.03%
0.04%
Australian Dollar (AUD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.03%
0.03%
0.05%
0.08%
0.02%
0.02%
0.03%
0.04%
New Zealand Dollar (NZD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.03%
0.03%
0.05%
0.08%
0.02%
0.02%
0.03%
0.04%
Premier Global Savings Account
Prevailing rates (a year)
Rates from 1 July 2020 (a year)
United States Dollar (USD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.02%
0.05%
0.08%
0.12%
0.02%
0.02%
0.04%
0.06%
Australian Dollar (AUD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.03%
0.03%
0.08%
0.10%
0.02%
0.02%
0.04%
0.06%
New Zealand Dollar (NZD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.03%
0.03%
0.08%
0.10%
0.02%
0.02%
0.04%
0.06%
Private Global Savings Account
Prevailing rates (a year)
Rates from 1 July 2020 (a year)
United States Dollar (USD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.02%
0.05%
0.10%
0.20%
0.02%
0.02%
0.04%
0.06%
Australian Dollar (AUD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.03%
0.03%
0.08%
0.10%
0.02%
0.02%
0.04%
0.06%
New Zealand Dollar (NZD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.03%
0.03%
0.08%
0.10%
0.02%
0.02%
0.04%
0.06%
Updates to Plus! Savings and NTUC-OCBC Starter Account
Plus! Savings Account
Prevailing rates (a year)
Rates from 1 July 2020 (a year)
First S$50,000
Next S$450,000
Above S$500,000
0.10%
0.15%
0.10%
0.05%
0.05%
0.05%
NTUC-OCBC Starter Account
Prevailing rates (a year)
Rates from 1 July 2020 (a year)
Base interest rate
First S$50,000
Next S$450,000
Above S$500,000
0.10%
0.15%
0.10%
0.05%
0.05%
0.05%
Bonus interest rate*
First S$50,000
0.90%
0.60%
*Bonus interest rate is applicable with minimum salary crediting amount of S$1,000 month via GIRO and at least 3 transactions on your NTUC Plus! Visa Credit/Debit card monthly
-
Update to Terms and conditions governing NTUC-OCBC Starter Account
From 1 July 2020, the Terms and Conditions Governing NTUC-OCBC Starter Account Programmes will be revised. The interest rates that we pay on your account will be revised. Click here for the updated Terms and Conditions.
-
Update to Terms and conditions governing OCBC YES!, FRANK, and Premier World Elite Debit Cards Programmes
From 1 July 2020, the Terms and Conditions Governing OCBC YES! Debit Card Rebates Programme, Terms and Conditions Governing OCBC FRANK Debit Card Rebates Programme and Terms and Conditions Governing OCBC Premier World Elite Debit Card Rebates Programme will be revised. To better identify transport-related transactions, the terms and conditions have been amended to clarify that rebates for Transport Category will only be awarded for transactions coming in as MCC 4121 (Taxicabs and Limousines).
For example, payments for Grab rides charged to the card directly will be awarded the 1% rebate, while payments made to top up the GrabPay Wallet will not. For avoidance of doubt, the monthly minimum spend requirement of $400 to qualify for rebates will continue to apply.
- Please click here to view the revised terms and conditions governing OCBC YES! Debit Card Rebates Programme.
- Please click here to view the revised terms and conditions governing OCBC FRANK Debit Card Rebates Programme.
In addition, there will be updates to the list of transactions that do not qualify as eligible transactions for the minimum spend requirements or determining the eligibility for any spend requirement for the OCBC Premier World Elite Debit Card Rebates Programme.
- Please click here to view the revised terms and conditions governing OCBC Premier World Elite Debit Card Rebates Programme.
-
Updates to FRANK Credit Card Cashback Programme
On 1 July 2020, the following changes will be made to the FRANK Credit Card Cashback Programme:
- Instead of spending at least S$400 monthly in stores to earn cashback, you will qualify if you make at least S$600 in transactions – both online and in stores – a month.
- New cashback category: You will earn 6% cashback (up to S$25 a month) for making contactless payments using your mobile phone (e.g. Apple Pay, Samsung Pay, Google Pay, FitbitPay and GarminPay).
- New cashback category: You will earn 6% cashback (up to S$25 a month) for foreign currency transactions made in stores.
- The maximum cashback you can earn in a month will go up to S$75.
A summary of the details are as follows:
Cashback % Maximum amount that you can earn Cat A Online transactions 6% S$25 Cat B In-store mobile contactless payments 6% S$25 Foreign currency transactions made in stores (not online) 6% Cat C All other transactions 0.3% S$25 Total monthly cashback (A + B + C) S$75 Minimum spending requirement (transactions made online and in stores) in a month S$600 No further action is required.
Please click here for the revised Terms and Conditions.
-
Revision to interest rates for selected deposit accounts from 1 June 2020
Dear Customers
We wish to notify you that with effect from 1 June 2020, we will be revising the interest rates that we pay on our deposit accounts. Please refer to the below tables for the revised interest rates.
Basic Banking, Moi, MultiSave, OCBC Savers, OCBC SmartSenior, OCBC WealthSavers, Passbook Savings, Passbook Savings (Debit Card), Passbook Trust, Savings (PAR), School Savings, Seniorate, SmartParent, SmartSavings, Special Savings (CPF), Statement Savings, Statement Savings (Debit Card), Statement Savings - Trust, Student EasiStart, Young Savers Accounts
Account balance Prevailing rates (a year)
Rates from 1 June 2020 (a year)
First S$350,000
0.05%
0.05%
Next S$650,000
0.08%
0.05%
Above S$1,000,000
0.10%
0.05%
EasiSave and MoneyMax Accounts
Account balance Prevailing rates (a year)
Rates from 1 June 2020 (a year)
First S$100,000
0.05%
0.05%
Next S$250,000
0.08%
0.05%
Next S$650,000
0.10%
0.05%
Above S$1,000,000
0.15%
0.05%
Easisave Gold Account
Account balance Prevailing rates (a year)
Rates from 1 June 2020 (a year)
First S$100,000
0.10%
0.05%
Next S$200,000
0.20%
0.05%
Next S$700,000
0.20%
0.08%
Above S$1,000,000
0.25%
0.08%
Premier Easisave, Premier Statement Savings, Private Easisave (personal and corporate), Private Statement Savings (personal and corporate) Accounts
Account balance Prevailing rates (a year)
Rates from 1 June 2020 (a year)
First S$100,000
0.05%
0.05%
Next S$200,000
0.075%
0.05%
Next S$50,000
0.075%
0.08%
Next S$650,000
0.125%
0.08%
Above S$1,000,000
0.15%
0.08%
Premier Trade SGD Cash Account
Account balance Prevailing rates (a year)
Rates from 1 June 2020 (a year)
First S$300,000
0.15%
0.05%
Above S$300,000
0.15%
0.08%
Mighty Savers® Account and Monthly Savings Account
Interest category Prevailing rates (a year)
Rates from 1 June 2020 (a year)
CDA Advantage Bonus interest rate
0.15%
0.10%
Monthly Save and No Withdrawal Bonus interest rate
0.10%
0.05%
Base interest rate
0.05%
0.05%
Bonus Savers Account
Interest category Prevailing rates (a year)
Rates from 1 June 2020 (a year)
Monthly No Withdrawal Bonus interest rate
0.25%
(5x base interest)0.15%
(3x base interest)Base interest rate
0.05%
0.05%
CPF Investment Account
Account balance Prevailing rates (a year)
Rates from 1 June 2020 (a year)
First S$250,000
0.05%
0.05%
Next S$750,000
0.08%
0.05%
Above S$1,000,000
0.10%
0.05%
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Update to Terms and Conditions Governing OCBC Credit / Debit Cards Programmes
From 1 June 2020, the Terms and Conditions Governing OCBC Credit / Debit Cards Programmes will be revised. Rewards points (OCBC$, Robinsons$, Travel$, VOYAGE Miles) will be awarded for every S$5 spent on a per transaction basis (instead of being awarded for each S$1 spent). Prevailing rates for the awarding of reward points shall continue to apply (with the exception of revised rates for VOYAGE Card – please refer below).
There will also be updates to the MCC exclusion list for the awarding of Rewards/Rebates. Please refer below for any additional changes to the respective products’ terms and conditions, and click on the links to view the revised terms and conditions.
- For OCBC$ rewards programme, click here.
- For OCBC Titanium Rewards Credit Card, click here.
- For OCBC Robinsons Group Credit Card, click here.
- For OCBC BEST Denki Credit Card, click here.
- For OCBC Arts Credit Card, click here.
- For OCBC Platinum Credit Card, click here.
- For OCBC 90°N Card, click here.
- For OCBC VOYAGE Card, click here. Some examples of the changes include the following:
- Changes to Airport Transfer Service programme: the qualifying spend conditions will be updated to minimum $5,000 to earn 1 ride and $10,000 to earn 2 rides.
- Changes to OCBC VOYAGE Rewards earn rate:
- 1.3 VM (instead of 1.2 VM) will be awarded for every S$1 spent in local retail transactions
- 1.3 VM (instead of 1.6 VM) will be awarded for every S$1 spent in local dining transactions
- 2.2 VM (instead of 2.3 VM) will be awarded for every S$1 spent in foreign currency transactions
- For OCBC 365 Credit Card, click here.
- For Plus! Credit Card, click here.
- For FRANK Credit Card, click here.
- For OCBC Cashflo Credit Card, click here.
- For OCBC Great Eastern Cashflo Credit Card, click here.
- For Plus! Debit Card, click here.
- For FRANK Debit Card, click here.
- For OCBC YES! Debit Card, click here.
- For OCBC Business Debit Card, click here.
For avoidance of doubt, all Reward points earned shall be calculated based on each block of S$5 charged to the relevant card per transaction, and cardmembers will not be entitled to any partial or pro-rated award of any reward points for any amount charged that does not amount to a S$5 block. Amounts charged in multiple transactions will not be combined to make up a S$5 block. As an illustration, a customer who spends an amount between S$10 and S$14.99 in a single transaction can earn reward points in accordance with his/her relevant credit card reward/rebate programme. However, a customer who spends S$4.90 in a single transaction, or who spends S$2.50 in one transaction and S$2.50 in another transaction, will not be awarded any reward points.
-
Revision to interest rates for the following products from 2 May 2020 and updates to requirement for bonus interest and Terms and Conditions Governing the OCBC 360 Account from 2 May 2020
We wish to notify you that with effect from 2 May 2020, we will be revising the interest rates that we pay for our 360, Bonus+ Savings, Mighty Savers®, Monthly Savings, FRANK, Bonus Savers, Child Development, Global Savings, Premier Dividend+ Savings, Premier Easisave, Premier Statement Savings, Private Easisave, Private Statement Savings, Premier Global Savings and Private Global Savings Accounts. Please refer to the below tables for the revised interest rates.
Updates to 360 Account
1. Here are the changes for 360 Account’s bonus interest rates and requirements:Prevailing rates (a year)
Rates from 2 May 2020 (a year)
Salary Bonus
Up to 2.0%
Up to 2.4%
To qualify, credit your salary of at least S$1,800 (previously S$2,000) through GIRO.
Spend Bonus
Up to 0.6%
Up to 0.4%
Step-up Bonus
Up to 0.6%
Up to 0.4%
Grow Bonus
1.0%
0.8%
Boost Bonus
1.0%
No longer offered
Wealth Bonus
Up to 1.2%
Up to 1.2%
The following illustration shows how the 360 Account will work from 2 May 2020:
Earn bonus interest (a year) on the first S$70,000 of your account balance:SALARY
Credit your salary of at least S$1,800 through GIRO.
SPEND
Spend at least S$500 on OCBC Credit Cards.
STEP-UP
Increase your account balance by S$500 compared to the previous month.
WEALTH
Insure or invest with OCBC Bank and earn this bonus interest for 12 months.
First S$35,000 1.2%
_______________0.2%
_______________0.2%
_______________0.6%
_______________Next S$35,000 2.4% 0.4% 0.4% 1.2% GROW
Earn this extra bonus on the first S$70,000 if your account balance is S$200,000 and above.
0.8%
You will earn a base interest of 0.05% a year on your entire account balance
2. Please note clause 2.2 in the Terms and Conditions Governing the OCBC 360 Account will be revised and clause 3.6 will be removed.
Updates to the remaining accounts
Bonus+ Savings Account
Prevailing rates (a year)
Rates from 2 May 2020 (a year)
Monthly Save and No Withdrawal Bonus interest rate
0.7%
(14x base interest)0.5%
(10x base interest)Monthly No Withdrawal Bonus interest rate
0.7%
(14x base interest)0.45%
(9x base interest)Base interest rate
0.05%
0.05%
Mighty Savers® Account
Prevailing rates (a year)
Rates from 2 May 2020 (a year)
CDA Advantage Bonus interest rate
0.35%
0.15%
Monthly Save and No Withdrawal Bonus interest rate
0.2%
0.1%
Base interest rate
0.05%
0.05%
Monthly Savings Account
Prevailing rates (a year)
Rates from 2 May 2020 (a year)
CDA Advantage Bonus interest rate
0.35%
0.15%
Monthly Save and No Withdrawal Bonus interest rate
0.2%
0.1%
Base interest rate
0.05%
0.05%
FRANK Account
Prevailing rates (a year)
Rates from 2 May 2020 (a year)
First $10,000
Next $15,000
Next $25,000
Next $50,000
Next $400,000
Above $500,000
0.2%
0.3%
0.3%
0.3%
0.4%
0.0%
0.2%
0.2%
0.3%
0.05%
0.05%
0.05%
Bonus Savers Account
Prevailing rates (a year)
Rates from 2 May 2020 (a year)
Monthly No Withdrawal Bonus interest rate
0.48%
(2.4x base interest)0.25%
(5x base interest)Base interest rate
0.2%
0.05%
Child Development Account
Prevailing rates (a year)
Rates from 2 May 2020 (a year)
First $20,000
Next $16,000
Above $36,000
2.0%
2.0%
0.05%
1.0%
2.0%
2.0%
Premier Dividend+ Savings Account
Prevailing rates (a year)
Rates from 2 May 2020 (a year)
Monthly Save and No Withdrawal Bonus interest rate
0.8%
(16x base interest)0.55%
(11x base interest)Monthly No Withdrawal Bonus interest rate
0.8%
(16x base interest)0.5%
(10x base interest)Base interest rate
0.05%
0.05%
Premier Easisave and Premier Statement Savings, Private Easisave (personal) and Private Statement Savings (personal) Accounts
Prevailing rates (a year)
Rates from 2 May 2020 (a year)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.1%
0.2%
0.2%
0.25%
0.05%
0.075%
0.125%
0.15%
Private Easisave (corporate) and Private Statement Savings (corporate) Accounts
Prevailing rates (a year)
Rates from 2 May 2020 (a year)
First $100,000
Next $150,000
Next $100,000
Next $650,000
Next $1,000,000
Above $2,000,000
0.15%
0.15%
0.225%
0.225%
0.25%
0.3%
0.05%
0.075%
0.075%
0.125%
0.15%
0.15%
Global Savings Account
Prevailing rates (a year)
Rates from 2 May 2020 (a year)
Australian Dollar (AUD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.03%
0.03%
0.10%
0.15%
0.03%
0.03%
0.05%
0.08%
New Zealand Dollar (NZD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.03%
0.03%
0.10%
0.15%
0.03%
0.03%
0.05%
0.08%
Chinese Yuan Offshore (CNH)
First $500,000
Next $1,500,000
Next $3,000,000
Above $5,000,000
0.20%
0.20%
0.25%
0.50%
0.10%
0.15%
0.20%
0.25%
Sterling Pound (GBP)
All balances
0.05%
0.00%
Premier Global Savings Account
Prevailing rates (a year)
Rates from 2 May 2020 (a year)
Australian Dollar (AUD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.10%
0.10%
0.30%
0.50%
0.03%
0.03%
0.08%
0.10%
New Zealand Dollar (NZD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.05%
0.05%
0.10%
0.30%
0.03%
0.03%
0.08%
0.10%
Chinese Yuan Offshore (CNH)
First $500,000
Next $1,500,000
Next $3,000,000
Above $5,000,000
0.20%
0.20%
0.40%
0.50%
0.10%
0.15%
0.25%
0.30%
Sterling Pound (GBP)
All balances
0.05%
0.00%
Canadian Dollar (CAD)
All balances
0.05%
0.00%
Private Global Savings Account
Prevailing rates (a year)
Rates from 2 May 2020 (a year)
Australian Dollar (AUD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.10%
0.10%
0.40%
0.60%
0.03%
0.03%
0.08%
0.10%
New Zealand Dollar (NZD)
First $100,000
Next $250,000
Next $650,000
Above $1,000,000
0.05%
0.05%
0.30%
0.60%
0.03%
0.03%
0.08%
0.10%
Canadian Dollar (CAD)
All balances
0.10%
0.00%
Sterling Pound (GBP)
All balances
0.05%
0.00%
Hong Kong Dollar (HKD)
All balances
0.05%
0.00%
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Temporary disabling of the Easy Q service with immediate effect
In line with the Government’s move to encourage safe distancing, we have implemented precautionary measures in our branches, including temperature screening, health declaration and limiting the number of customers in the branch.
With the new measures in place, customers using the Easy Q service will not be able to directly access the branch anymore. Hence, we are temporarily disabling the Easy Q service with immediate effect. As we practise safe distancing during this period, we have a variety of digital solutions which allow you to bank on the go or from the comforts of your own home. You can pay bills, transfer funds and check account balance on the OCBC Digital app. To find out more, click here.
Thank you for your understanding and apologies for the inconvenience caused.
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We have put in place precautionary measures to protect the health and well-being of our customers and colleagues while ensuring the continuity in our services and operations
The health and well-being of our customers and colleagues are of paramount importance to us. With the evolving situation regarding 2019-nCov, we have put in place precautionary measures at our offices and branches as we continue our services and operations. These measures include:
- Temperature screening will be rolled out progressively at our offices and branches.
- Visitors to our offices will be required to declare their travel history.
- Hand sanitizers have been placed in offices and branches. Cleaning frequency in common areas such as branch lobbies, lifts, corridors and toilets have been increased.
- Face masks have been distributed to all frontline colleagues and non-frontline colleagues where necessary.
- Teams will be split to different locations.
- Colleagues who have returned from Mainland China on and from 14 January 2020 are required to stay at home for 14 calendar days. They are to seek medical attention promptly if feeling unwell.
We encourage customers or visitors who suspect they may have been exposed to the virus or who are feeling unwell to seek medical care promptly.
We will continue to monitor the situation closely and act accordingly in the best interests of our customers and employees.
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New revisions to the terms and conditions governing FRANK Debit Card Rebates Programme (The "Programme")
Effective 1 Feb 2020, there will be revisions to the terms and conditions governing OCBC FRANK Debit Card Rebates Programme (The "Programme"). Under Clause 1(b), it will be revised to expand on the list of excluded transactions, along with their Merchant Category Code and Description:
MCC
Excluded Organisation
4829
Wire Transfer Money Orders (WTMOs)
5199
Nondurable Goods (Not Elsewhere Classified)
6012
Member Financial Institution - Merchandise and Services
6051
Quasi Cash- Merchant (Non-Financial Institutions- Foreign Currency, Non-Fiat Currency, Cryptocurrency
6211
Securities - Brokers and Dealers
6300
Insurance Sales, Underwriting and Premiums
5960
Direct Marketing Insurance Services
6513
Real Estate Agents and Managers
6540
Non-Financial Institutions - Stored Value Card Purchase/Load
7349
Cleaning, Maintenance and Janitorial Services
7523
Automobile Parking Lots and Garages
7995
Gambling- Betting, including Lottery Tickets, Casino Gaming Chips, Off-Track Betting, and Wagers at Race Tracks
8211
Schools, Elementary and Secondary
8220
Colleges, Universities, Professional Schools and Junior Colleges
8241
Schools, Correspondence
8244
Schools, Business and Secretarial
8249
Schools, Trade and Vocational
8299
Schools And Educational Services- Not Elsewhere Classified
8398
Charitable/Religious Organizations
8661
Charitable/Religious Organizations
8651
Political Organizations
9211
Court Costs Including Alimony and Child Support
9222
Fines
9223
Bail and Bond Payments
9311
Tax Payments
9399
Government Services- Not Elsewhere Classified
9402
Postal Services- Government Only
9405
Intra-Government Purchases- Government Only
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New revisions to the terms and conditions governing OCBC YES! Debit Card Rebates Programme (The "Programme")
Effective 1 Feb 2020, there will be revisions to the terms and conditions governing OCBC YES! Debit Card Rebates Programme (The "Programme"). Under Clause 1(b), it will be revised to expand on the list of excluded transactions, along with their Merchant Category Code and Description:
MCC
Excluded Organisation
4829
Wire Transfer Money Orders (WTMOs)
5199
Nondurable Goods (Not Elsewhere Classified)
6012
Member Financial Institution - Merchandise and Services
6051
Quasi Cash- Merchant (Non-Financial Institutions- Foreign Currency, Non-Fiat Currency, Cryptocurrency
6211
Securities - Brokers and Dealers
6300
Insurance Sales, Underwriting and Premiums
5960
Direct Marketing Insurance Services
6513
Real Estate Agents and Managers
6540
Non-Financial Institutions - Stored Value Card Purchase/Load
7349
Cleaning, Maintenance and Janitorial Services
7523
Automobile Parking Lots and Garages
7995
Gambling- Betting, including Lottery Tickets, Casino Gaming Chips, Off-Track Betting, and Wagers at Race Tracks
8211
Schools, Elementary and Secondary
8220
Colleges, Universities, Professional Schools and Junior Colleges
8241
Schools, Correspondence
8244
Schools, Business and Secretarial
8249
Schools, Trade and Vocational
8299
Schools And Educational Services- Not Elsewhere Classified
8398
Charitable/Religious Organizations
8661
Charitable/Religious Organizations
8651
Political Organizations
9211
Court Costs Including Alimony and Child Support
9222
Fines
9223
Bail and Bond Payments
9311
Tax Payments
9399
Government Services- Not Elsewhere Classified
9402
Postal Services- Government Only
9405
Intra-Government Purchases- Government Only
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We will be closing early on 24 January 2020 (Friday) for Chinese New Year
Our branches will be closing early at the respective timings below on 24 January 2020. All branches will be closed on 25, 26 & 27 January 2020 for Chinese New Year. Normal operating hours will resume on 28 January 2020 (Tuesday).
Branches closing at 11.30am
Ang Mo Kio
Marina Bay Financial Centre
Serangoon Garden
Bedok North
North
Sixth Avenue
Bukit Batok
NTU (FRANK Store)
SMU (FRANK Store)
Bukit Panjang
NUS (FRANK Store)
Thomson
Hougang
OCBC Centre
Woodlands
Jurong West
Branches closing at 1.30pm
Ang Mo Kio Central
Hougang Mall
Paya Lebar Square
Bedok
Ion Orchard
Sun Plaza
Bishan
Jurong East
Suntec City
Causeway Point
Jurong Point
Tampines
Choa Chu Kang
Kallang Wave
Tiong Bahru Plaza
City Square Mall
Marine Parade
Toa Payoh Central
Clementi
Nex
United Square
Compass One
Northpoint
Waterway Point
Harbourfront
Orchardgateway
White Sands
Holland Village
Parkway Parade Premier Centre
Business Banking Centre closing at 12.30pm
Ubi Business Banking Centre
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Updates to the terms and conditions governing OCBC RoboInvest
From 21 Jan 2020, clause 7.2 under section 2 has been revised. Please click here to view the revised terms and conditions.
Important notices
Deposit Insurance Scheme Singapore dollar deposits of non-bank depositors and monies and deposits denominated in Singapore dollars under the Supplementary Retirement Scheme are insured by the Singapore Deposit Insurance Corporation, for up to S$75,000 in aggregate per depositor per Scheme member by law. Monies and deposits denominated in Singapore dollars under the CPF Investment Scheme and CPF Retirement Sum Scheme are aggregated and separately insured up to S$75,000 for each depositor per Scheme member. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured.
Foreign Currency DepositsForeign currency deposits are subject to exchange rate fluctuations that may provide opportunities and risks. Earnings on foreign currency deposits would be dependent on the exchanges rates prevalent at the time of their maturity if any conversion takes place. Exchange controls may be applicable from time to time to certain foreign currencies. You should therefore determine whether any foreign currency deposit is suitable for you in the light of your investment objectives, financial means and risk profile. Any pre-termination costs will be deducted from your deposit.