26 November 2021

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  • Early Branch Closure for the Year-End Festive Season

    All our branches will be closing at 3.30pm on 24 December (Friday) & 31 December 2021 (Friday). We are closed on Christmas on 25 December (Saturday) & New Year on 1 January 2022 (Saturday). Normal operating hours will resume on 26 December (Sunday) & 2 January 2022 (Sunday) respectively for Sunday Banking branches.

24 November 2021

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  • Update to Terms and Conditions Governing the BEST-OCBC Credit Card

    Effective 22 December 2021, the naming of the card in the Terms and Conditions will be updated to BEST-OCBC Credit Card. There are no changes to the card features and this will not impact cardmembers’ banking arrangements.

15 November 2021

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  • Notification of Revisions in Pricing Guide for Singapore and Overseas Home Loans

    Please be informed that with effect from 15 December 2021, the Pricing Guide for Singapore and Overseas Home Loans will be revised as follows:

      Requests Amount (in the currency of your loan)
    1 To change your loan tenure, repayment scheme or purchase of recess area $500
    2 To change your law firm managing your loan Removed
    3 To process any other restructuring requests including change of Mortgagors and/or Borrowers/other requests not covered by this pricing guide, that requires us to issue a Supplementary Letter of Offer (SLO) $1000

    The revised Pricing Guide for Singapore and Overseas Home Loans will be posted on www.ocbc.com by 15 December 2021.

18 October 2021

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  • Updates to Fees, Charges, and Cardmembers Agreement Governing OCBC Credit Cards from 19 Nov 2021

    We will be updating the Fees, Charges and Cardmembers Agreement Governing OCBC Credit Cards with regards to interest on purchases and overlimit fee which will take effect from 19 Nov 2021 as follows:

    OCBC Cardmembers Agreement for Credit Cards

    • Revision to clause 5.2 (b) of Section 5. Payment
    • Addition of clause 5.3 (i) of Section 5. Payment

    View the revised OCBC Cardmembers Agreement.

    Fees & Charges for OCBC Credit Cards

    Interest on Purchases

    The interest rate for OCBC Credit Cards is 26.88% per annum (or 26.76% for NTUC/OCBC Plus! Visa Credit Cards). If we do not receive full payment by the due date, a minimum charge of $2.50 a month, calculated from the transaction date, will be billed to your account. If the minimum payment is not received by OCBC Bank by the payment due date, the prevailing interest rate applicable to the outstanding balance in and all new purchases charged to your card account from the date each purchase is made, will be increased to a higher interest rate of 29.88% per annum. This additional interest will be notified to you via statement and will not apply to NTUC/OCBC Plus! Visa Credit Cards. This interest rate will revert to the prevailing interest rate as soon as your account is no longer past due in the current and last two months.

    Overlimit Fee

    A fee of $40 will be charged if the total outstanding balance of all your credit cards exceed your total credit card credit limit at any point of time. This fee will be charged to the credit card with the earliest statement cycle and highest outstanding balance. Overlimit fee will not apply to NTUC/OCBC Plus! Visa Credit Cards.

    View the revised Fees and Charges for OCBC Credit Cards.

1 October 2021

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  • [NEW] We will revise the annual service fee under the OCBC 90°N Card Programme 

    On 1 November 2021, the annual service fee paid under the OCBC 90°N Card Programme will be revised to S$53.50 for both principal and supplementary cardmembers. 

    Before 1 November 2021 From 1 November 2021
    Annual service fee
    • S$192.60 with a renewal bonus of 10,000 Travel$ for principal cardmembers
    • S$96.30 for supplementary cardmembers
    • S$53.50 for both principal and supplementary cardmembers
    • No welcome or renewal bonus* for principal cardmembers

    * Principal cardmembers will receive 10,000 Travel$ if they pay an additional S$139. This option will be available on our webpage from 1 November 2021.

    We will continue to review the features and benefits of the OCBC 90°N Card to cater to your needs.

    Please view the revised terms and conditions governing OCBC 90°N Card Programme.

  • Update to Terms and Conditions Governing Deposit Accounts
    From 1 November 2021, clause 6.1 will be revised. View the revised terms and conditions.

8 September 2021

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  • Update to Terms and Conditions Governing OCBC Investment Products and Services from 8 October 2021

    We will be updating the Terms and Conditions Governing OCBC Investment Products and Services from 8 October 2021 as follows:

    • Revision to clause 3(b) of Section 1: General Terms and Conditions
    • Addition of clause 3(e) of Section 2: Terms and Conditions Governing  Structured Deposits
    • Addition of clause 4(e) of Section 3: Terms and Conditions Governing  Structured Products


    View the revised terms and conditions governing OCBC Investment Products and Services.

1 September 2021

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  • Rebranding of OCBC YES! Debit Card to OCBC Debit Card with effect from 1 October 2021

    From 1 October 2021, we will be rebranding the OCBC YES! Debit Card to OCBC Debit Card.
    We’re giving you more ways to earn rebates on your daily essential spend. This includes any Debit Card spend on newly added merchants such as Shopee, NTUC FairPrice and Transit - SimplyGo.

      Before 1 October 2021 From 1 October 2021 onwards
    Minimum Monthly Qualifying Spend S$400 all eligible Visa spend S$500 all eligible Visa spend
    1% Cashback Categories Categories Merchant Names Categories Merchant Names
    Fastfood Under Visa Merchant Category Code (MCC) 5814 Fastfood Under Visa Merchant Category Code (MCC) 5814
    Transport Grab, Comfort and CityCab, Go-Jek and TADA Transport Grab, Comfort and CityCab, Go-Jek, TADA and Transit - SimplyGo
    Online ZALORA, Lazada, ASOS, iHerb, FairPrice Online Online Lazada and Shopee
    Convenience Store 7-Eleven, Cheers Groceries NTUC FairPrice and FairPrice Online
    Monthly Rebate Cap No rebate cap No rebate cap

    View the revised Terms and conditions governing the OCBC Debit Card.
    Please refer to the Frequently asked questions for more details.

2 August 2021

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  • Revision to SMS Notification Alert for Account Debit Transactions

    From 16 August 2021, you will receive an SMS notification alert when the following account debit transactions exceed S$50,000 or such threshold as set by you, whichever is lower:

    • Cheques drawn on your account
    • GIRO deductions
    • Outgoing Remittances
    • Others (such as other financial transactions effected at branches or through Phone Banking)


    Find out more.

  • Revision to Interest rates for Premier Global Savings Account and Global Savings Account

    Dear Customers

    We wish to inform you that with effect from 1 June 2021, we will be revising the interest rates for Premier Global Savings Account and Global Savings Account.

    Premier Global Savings Account

    Chinese Yuan (CNH)

    Prevailing rates (a year)

    Rates from 1 June 2021 (a year)

    First $500,000

    Next $1,500,000

    Next $3,000,000

    Above $5,000,000

    0.02%

    0.02%

    0.02%

    0.02%

    0.02%

    0.05%

    0.10%

    0.20%

    Global Savings Account

    Chinese Yuan (CNH)

    Prevailing rates (a year)

    Rates from 1 June 2021 (a year)

    First $500,000

    Next $1,500,000

    Next $3,000,000

    Above $5,000,000

    0.01%

    0.01%

    0.01%

    0.01%

    0.01%

    0.05%

    0.08%

    0.15%

  • Renaming of Private Banking EasiSave and Private Banking Global Savings Account

    From 1 June 2021, the Private Banking EasiSave Account and Private Banking Global Savings Account held by corporate customers will be renamed to Premier Easisave (Corp) and Premier Global Savings (Corp) respectively. There are no changes to the product features and this will not impact account holders’ banking arrangements.

  • Notification of Revisions in Mortgage and Auto Financing Terms and Conditions

    Please be informed that with effect from 1 July 2021, the Terms and Conditions of the following consumer loan products will be revised as follows:

    1. To incorporate additional clauses in relation to Sanctions, Sanction Countries and related terms.
    2. To reduce the redemption notice period for property loans on residential properties in Singapore.
    3. To include email as a channel of notification in Mortgage T&Cs.

    The listing of revisions are in the attachments below. The revised Terms and Conditions will be posted on www.ocbc.com by 1 July 2021.

    Property Loans Auto loan

    Impacted Terms and Conditions:

    • Terms and Conditions Governing Mortgage Loans
    • Terms and Conditions Governing HDB Home Loans
    • Terms and Conditions Governing UK Property Loans
    • Terms and Conditions Governing Australia Property Loans
    • Terms and Conditions Governing US Property Loans
    • Terms and Conditions Governing Japan Property Loans
    • Terms and Conditions Governing Malaysia Property Loans
    • Terms and Conditions Governing New Zealand Property Loans

    Changes to the clauses for Property Loans are as follows:

      Subject Clauses
    (i) Sanction clause Amendments
    • Clause 2. Banking Facilities - 2.1
    • Clause 10. Representations and declarations - 10.2, 10.2.1, 10.2.2, 10.2.3, 10.2.4 (US) 10.6
    • Clause 11 Failing to keep to this agreement - 11.1.27 (11.1.26 for Mortgage T&C)
    Insertions
    • Clause 10. Representations and declarations - 10.2, 10.2.4, 10.2.5, 10.2.6
    (ii) Reduce repayment notice from three months’ to two months'
    • Clause 8. Repaying the loan early (Mortgage and HDB)
    (iii) 'Notices' clause - Addition of email as a channel of notification
    • Clause 19. Notices (Australia, Japan, Malaysia, New Zealand, UK and US)
    • Clause 21. Notices (Mortgage)
    • Clause 22. Notices (HDB)
  • The terms and conditions governing NTUC Plus!/Plus! Visa Card Rewards Programme will be revised on 1 August 2021

    NTUC Link will be making changes to the Plus! Rewards Programme effective 1 August 2021:

    • Redemption Rate to be revised from 150 LinkPoints = S$1 to 100 LinkPoints = S$1
    • Changes to rebates awarded by FairPrice

    (For more information on the changes, please visit https://promo.plus.com.sg/plusrefreshed/)

    As such, the terms and conditions governing the NTUC Plus!/Plus! Visa Card Rewards Programme will be revised to reflect the changes summarised below:

    LinkPoints rebate from FairPrice

    Before 1 August 2021 Effective from 1 August 2021
    At the point of transaction of at least S$20, 2 LinkPoints (1.33%) will be awarded by FairPrice per S$1. At the point of transaction, 0.5 LinkPoints (0.5%) will be awarded by FairPrice per S$1 charged.

    In the event that Cardmembers spend at least S$400 in a month at FairPrice, Cheers, Warehouse Club and Unity, an additional 0.83 LinkPoints (0.83%) will be awarded by FairPrice per S$1 charged.

    Bonus LinkPoints rebate from OCBC
    On top of that, Cardmembers who have made at least S$20 worth of Visa transactions (excluding the purchase of gift vouchers, Big Sweep/4D/TOTO tickets and cigarettes) at FairPrice supermarkets (including FairPrice Xtra and FairPrice Finest), Warehouse Club and Unity Stores will be awarded additional LinkPoints as per the table below:

      Before 1 August 2021 Effective from 1 August 2021
    Min Out-store Spend^ NTUC Plus! Visa Credit Card NTUC Plus! Visa Debit Card NTUC Plus! Visa Credit Card NTUC Plus! Visa Debit Card
    S$400 Additional 8.5 Bonus LinkPoints (5.67%)
    (Capped at 4,250 LinkPoints/month)
    Additional 5.67 Bonus LinkPoints (5.67%)
    (Capped at 2,835 LinkPoints/month)
    S$200 NA Additional 4 Bonus LinkPoints (2.67%)
    (Capped at 2,000 LinkPoints/month)
    NA Additional 2.67 Bonus LinkPoints (2.67%)
    (Capped at 1,335 LinkPoints/month)

      Before 1 August 2021 Effective from 1 August 2021
    Min Out-store Spend^ OCBC Plus! Visa Credit Card OCBC Plus! Visa Debit Card OCBC Plus! Visa Credit Card OCBC Plus! Visa Debit Card
    S$500 Additional 8.5 Bonus LinkPoints (5.67%)
    (Capped at 4,250 LinkPoints/month)
    Additional 5.67 Bonus LinkPoints (5.67%)
    (Capped at 2,835 LinkPoints/month)
    S$200 NA Additional 4 Bonus LinkPoints (2.67%)
    (Capped at 2,000 LinkPoints/month)
    NA Additional 2.67 Bonus LinkPoints (2.67%)
    (Capped at 1,335 LinkPoints/month)

    ^Out-store spend is defined in Clause C of the terms and conditions governing the NTUC Plus!/Plus! Visa Card Rewards Programme.

    LinkPoints rebate awarded on FairPrice Online transactions

    Before 1 August 2021 Effective from 1 August 2021
    4.5 LinkPoints (3%) will be awarded by OCBC per S$1 charged if the minimum out-store spend is met. 3 LinkPoints (3%) will be awarded by OCBC per S$1 charged if the minimum out-store spend is met.

    Additionally, at the point of transaction, 0.5 LinkPoints (0.5%) will be awarded by FairPrice per S$1 charged. For Digital Club members who spend at FairPrice Online, an additional 0.5 LinkPoints (0.5%) will be awarded by FairPrice per S$1 charged upon checkout.

    View the updated terms and conditions.

19 April 2021

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  • Interest Rate Revision for NTUC-OCBC Starter Account and update to Terms and Conditions Governing NTUC-OCBC Starter Account

    From 1 June 2021, the Terms and Conditions Governing NTUC-OCBC Starter Account Programmes will be revised.

    The interest rates that we pay on your account, as shown below, will be revised:

    Deposit balance Current rates (per annum) Rates from 1 June 2021 (per annum)
    Base interest rate
    All amounts 0.05% No change
    Bonus interest rate
    First S$50,000 0.40% 0.20%

    View the updated terms and conditions.

24 March 2021

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  • We will send you an OCBC Premier Private Client World Elite™️ Debit Card

    We are pleased to inform you that we will be sending selected Premier Private Clients a new OCBC Premier Private Client World Elite™️ Debit Card by the date stated in the letter or SMS that is sent to you. This Card will replace your OCBC Premier World Elite™️ Debit Card, which will be cancelled by the date stated in the letter or SMS.

    Frequently asked questions

    1. What is the difference between my Premier World Elite™️ Debit Card and the Premier Private Client World Elite™️ Debit Card?

      The Premier Private Client World Elite™️ Debit Card is crafted in a new iconic bronze finish. It offers you the same great functions and benefits as your Premier World Elite™️ Card.

      For a full list of the features and applicable terms and conditions, please visit: www.ocbc.com/ppcdebit.

    2. Is there any contactless payment feature available with the Premier Private Client World Elite™️ Debit Card?

      Yes, the debit card comes with MasterCard payWave, which allows you to wave your card to make payment for purchases. The transaction amount will be deducted directly from your account linked to the debit card.

    3. Which bank account will the new Premier Private Client World Elite™️ Debit Card be linked to?

      The new Premier Private Client World Elite™️ Debit Card that we will issue you will be linked to the same account as your existing Premier World Elite™️ Debit Card. If you to wish to link more bank accounts to your new Premier Private Client World Elite™️ Debit Card for ATM withdrawals, you may do so via:

      1. Internet Banking & OCBC Digital app
      2. OCBC ATM
    4. I have not received the Premier Private Client World Elite™️ Debit Card, what should I do?

      Your new Debit card will be sent to you by the date stated in the letter or SMS.

      Should you not receive the card by then, kindly reach out to your Client Advisor.

    5. Can I still use the new debit card to withdraw cash overseas?

      Yes. However, you will need to activate the overseas ATM cash withdrawal feature via OCBC Online Banking, SMS, or mail in forms. For more details, please refer to www.ocbc.com/overseas

      Applicable fees for overseas ATM cash withdrawal charges will apply.

    6. What is the PIN for the new debit card?

      If you’re activating your new debit card via the ATM, you will be prompted to enter a new PIN immediately. If you’re activating your new debit card via OCBC Online Banking, a new card PIN will be mailed to you 5-7 days after you have activated your new debit card.

    7. What should I do with my old Premier World Elite™️ Debit Card? Can I still use it?

      Your old Premier World Elite™ Debit Card will be terminated by the date stated in the letter or SMS.

      Please destroy your old Premier World Elite™️ Debit Card by cutting it into two. This is to protect you from potential fraudulent activities.

    8. What happens if I choose to terminate the new Premier Private Client World Elite™️ Debit Card?

      Should you wish to terminate your Premier Private Client World Elite™️ Debit Card, please note that you will no longer be able to make any ATM withdrawals or purchases on your Premier Private Client World Elite™️ Debit Card, or on your Premier World Elite™️ Debit Card after it is terminated.

    9. What are my other options for ATM withdrawal?

      Apart from using your debit card, you can also use OCBC Pay Anyone™️ for Cardless Cash Withdrawals. Simply scan the QR code on the ATM screen with the OCBC Pay Anyone App to withdraw cash. For more information, refer to ocbc.com/payanyone.

    10. Where can I get the full list of merchant offers available with the Premier Private Client World Elite™️ Debit Card?

      You can refer to the full listing of merchant offers at www.ocbc.com/ppcdebit.

    11. How is my foreign currency transaction processed when I link my Premier Private Client World Elite™️ Debit Card to a Premier Global Savings Account?

      If your Premier Global Savings Account is linked to your Premier Private Client World Elite™️ Debit Card, purchases made in foreign currencies and overseas ATM cash withdrawals will be automatically deducted from your respective foreign currency account with no foreign currency transaction fees. For example, if you make a USD 100 purchase using your Debit Card linked to your Premier Global Savings Account, the USD 100 transaction will be deducted directly from the USD funds in your Premier Global Savings Account. There will be no foreign currency transaction fees nor administrative fees. Similarly, you will be able to withdraw foreign currency funds from an overseas ATM directly from the respective foreign currencies within your Premier Global Savings Account. Overseas ATM cash withdrawal fees may apply.

    12. How do I open a new Premier Global Savings Account?

      You would be able to open a new Premier Global Savings Account via any of these channels:

      1. Apply via OCBC Online Banking
      2. Apply via OCBC Digital app

        Select ‘Main Menu’ > ‘Apply’ > ‘Accounts’ > ‘Premier Global Savings Account’
      3. At any OCBC Banking Branch
    13. I already have a Premier Global Savings Account. How do I link my Debit Card to this account?

      You would be able to link your Debit Card to your Premier Global Savings Account via OCBC Digital app

      Select ‘Main Menu’ > ‘Card Services’ > ‘ATM transactions – Link/Delink Accounts’

    14. How many foreign currencies can I transact with my Premier Global Savings Account-linked Debit Card?

      There are 7 available foreign currencies: Australia Dollar (AUD), Canadian Dollar (CAD), Euro (EUR), British Pound (GBP), Hong Kong Dollar (HKD), New Zealand Dollar (NZD), and US Dollar (USD). Chinese Yuan Offshore (CNH) is not available for purchase or cash withdrawal transactions. All Chinese Yuan Offshore transactions will be charged to your SGD account linked to the Debit Card.

    15. What should I do if I have recurring bill payment arrangements (e.g. iTunes, telcos, etc) setup on my Premier World Elite™ Debit Card previously?

      To avoid any service disruption or any late payment fees or interest of any kind, do update any recurring payment arrangements with billing organisations with your new Premier Private Client World Elite™️ Debit Card details by the date stated in the letter or SMS.

18 March 2021

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  • Update to Terms and Conditions governing Electronic Banking Services

    From 19 March 2021, the terms and conditions will be revised to include terms relating to OCBC ATM Service — ATM Face Verification Access Means. View the revised Terms and Conditions governing Electronic Banking Services.

11 March 2021

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  • Revision to Terms and Conditions governing OCBC RoboInvest

    Please note that from 10 April 2021, the Terms and Conditions governing OCBC RoboInvest will be revised as follows:

    (a) incorporation of additional provisions on Compliance and Sanctions, and Amendments; and 

    (b) amendments to clauses relating to Your information, Liability, Indemnity, Termination and Consequence upon Termination.

    A summary of the changes can be found here.

    View the revised Terms and Conditions governing OCBC RoboInvest.

10 March 2021

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01 March 2021

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  • Notification of additional clause in Terms and conditions governing Banking Facilities

    Please be informed that with effect from 1 April 2021, the Terms and conditions governing Banking Facilities will be revised to incorporate additional clauses in relation to Sanctions1, Sanction Countries2 and related terms.

    A summary of the changes can be found here.

    Please refer to the revised Terms and conditions governing Banking Facilities.

    1"Sanctions" means any trade, economic or financial sanctions, embargoes or restrictive measures or related laws or regulations enacted, imposed, administered or enforced from time to time by sanction authorities.

    2"Sanctioned Country" means, at any time, a country or territory which is the subject or target of any comprehensive or country-wide or territory-wide Sanctions, including but not limited to North Korea, Iran, Syria, Cuba and Crimea region of the Ukraine.

  • Update to Investment Products' terms and conditions
  • The Terms and conditions governing OCBC Credit / Debit Cards Programmes will be revised on 1 April 2021

    Merchant Category Codes

    On 1 April 2021, we will make additions to the Merchant Category Codes (MCCs) exclusion list. This means that transactions made under the following MCCs will not earn any rewards/rebates:

    MCCs Applicable to
    4111, 4121, 4131
    Payments made to Grab Transport, Gojek and licensed taxi operators (including Comfort, Citycab, Transcab, SMRT Taxi, Premier Taxi, Prime Taxi and HDT Taxi) will continue to earn rewards/rebates
    Plus! Debit and Credit Cards
    5047
    Healthcare – Medical, Dental, Ophthalmic and Hospital Equipment and Supplies
    All OCBC Cards
    5262
    Specifically Shopee Pay
    All OCBC Cards
    8062
    Hospitals
    Payments made to private hospitals (e.g. Parkway Medical or Raffles Medical) using VOYAGE or Premier VISA Infinite Credit Cards will continue to earn rewards/rebates
    All OCBC Cards except VOYAGE Cards and the Premier VISA Infinite Credit Card

    VOYAGE Credit Card and OCBC Premier VISA Infinite Credit Card

    The Terms and Conditions Governing the VOYAGE Credit Card and OCBC Premier VISA Infinite Credit Card Programmes will also be revised:

    1. We will no longer extend complimentary travel personal accident and travel inconvenience insurance to VOYAGE and Premier VISA Infinite Cardholders.
    2. We will no longer send monthly SMS reminders regarding VOYAGE Transfer Service entitlements – VOYAGE Cardholders will still be able to see their Transfer Service balance via our rewards portal or on their statements. Any miscellaneous charges incurred, such as Extra Stop Service and Waiting Time, will be shown as ‘Miscellaneous Adjustments’ on VOYAGE Cardholders’ monthly card statements.


    Details of changes

    Please refer to the links for the changes to our terms and conditions:

    1. OCBC$ Rewards Programme
    2. OCBC Titanium Rewards Credit Card
    3. OCBC Robinsons Group Credit Card
    4. OCBC BEST Denki Credit Card
    5. OCBC 90°N Card
    6. OCBC VOYAGE Card
    7. OCBC 365 Credit Card
    8. Plus! Credit Card
    9. FRANK Credit Card
    10. OCBC Cashflo Credit Card
    11. OCBC Great Eastern Cashflo Credit Card
    12. Plus! Debit Card
    13. FRANK Debit Card
    14. OCBC YES! Debit Card
    15. OCBC Business Debit Card
    16. OCBC Premier VISA Infinite Credit Card

20 January 2021

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  • Discontinuation of OCBC FRANK Mastercard Debit Card and OCBC Platinum Mastercard Debit Card on 1 March 2021

    Following a holistic review of our debit card offerings, we will no longer offer the OCBC FRANK Mastercard Debit Card and OCBC Platinum Mastercard Debit Card. While you can no longer use these cards on 1 March 2021, you will be issued an OCBC YES! Debit Card as a replacement and this new card will be linked to the same bank account as your OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card.

    The OCBC YES! Debit Card comes with better benefits including a 1% rebate at over 10 merchants such as Grab, FairPrice Online and McDonald’s. In addition, the OCBC YES! Debit Card is enabled with Visa payWave so you can make payments faster, cleaner and safer simply with a wave of your card. Read the full list of card benefits and terms and conditions.

    To avoid any service disruption or any late payment fees or interest of any kind, do update any recurring payment arrangements with billing organisations with your new OCBC YES! Debit Card details.

    Frequently asked questions

    1. What should I do if I have an OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card?
      You may continue using your existing card until 28 February 2021 (date inclusive). Thereafter, please destroy it by cutting it into two. This is to protect you from potential fraudulent activities. You will be issued an OCBC YES! Debit Card as a replacement and this new card will be linked to the same bank account as your OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card.
      To avoid any service disruption or any late payment fees or interest of any kind, do update any recurring payment arrangements with billing organisations with your new OCBC YES! Debit Card details when you receive it.
    2. What is the difference between the OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card and the OCBC YES! Debit Card?
      The OCBC YES! Debit Card comes with better benefits including a 1% rebate at over 10 merchants such as Grab, FairPrice Online and McDonald’s. In addition, the OCBC YES! Debit Card is enabled with Visa payWave so you can make payments faster, cleaner and safer simply with a wave of your card. Read the full list of card benefits and terms and conditions.
    3. How do I know which bank account my OCBC YES! Debit Card is linked to?
      You may log on to Internet Banking or the OCBC Digital app to find out which bank account your OCBC YES! Debit Card is linked to. Your new OCBC YES! Debit Card will be linked to the same bank account as your OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card.
      If you to wish to link more bank accounts to your new OCBC YES! Debit Card for ATM withdrawals, you may do so via:
      • Internet Banking & OCBC Digital Banking: Card Services > Link/ Delink
      • OCBC ATM
    4. Is there any contactless payment feature available with the OCBC YES! Debit Card?
      Yes, the OCBC YES! Debit Card comes with Visa payWave, which allows you to wave your card to make payment for purchases. The transaction amount will be deducted directly from your account linked to the card.
    5. Is the OCBC YES! Debit Card secure?
      The OCBC YES! Debit Card comes with an embedded Europay MasterCard Visa (EMV) chip. This is a security standard for cards globally that will protect you better against potential fraudulent activities.
      We have also further enhanced the card security by:
      • Allowing cardmembers to set their preferred daily Visa spending limit.
      • Providing transaction alerts for transactions that are above S$1,000 (default) or the cardmember’s preferred trigger amount.
      • Protecting cardmembers against card theft or loss by limiting their liability for lost/stolen cards, provided that they notify us immediately and assist us in the recovery and investigation of the unauthorized charges in accordance with the OCBC Debit Cardmembers Agreement.
    6. I notice you still offer the OCBC FRANK Visa Debit Card. Can I apply for that?
      Yes, you may apply for another debit card to better suit your needs. Find out more about the OCBC FRANK Visa Debit card.
    7. Can I still use the OCBC YES! Debit Card to withdraw cash overseas?
      Yes. However you will need to activate the overseas ATM cash withdrawal feature via OCBC Online Banking, SMS, or mail in forms. Applicable fees for Overseas ATM Cash Withdrawal charges will apply. View more details.
    8. I have previously set a higher/ lower withdrawal limit for my OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card. Will the new OCBC YES! Debit card have the same settings?
      Yes, your OCBC YES! Debit Card will have the same setting as your OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card.
    9. What are my other options for ATM withdrawal?
      Apart from using your debit card, you can also use OCBC Pay Anyone™ for Cardless Cash Withdrawals. Simply scan the QR code on the ATM screen with the OCBC Pay Anyone App to withdraw cash. Find out more.

14 January 2021

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  • Chinese New Year Branch Closures
    1. We will be closing early on 11 February 2021 for Chinese New Year

    Our branches will be closing early at the respective timings below on 11 February 2021.

    Branches closing at 11.30am

    Bedok North

    Marina Bay Financial Centre

    Serangoon Garden

    Bukit Batok

    North

    Sixth Avenue

    Bukit Panjang

    OCBC Centre

    Thomson

    Jurong West

     

     

     

    Branches closing at 1.30pm

    Ang Mo Kio Central

    Holland Village

    Parkway Parade Premier Centre

    Bedok

    Hougang Mall

    Paya Lebar Square

    Bishan

    Ion Orchard

    Tampines

    Causeway Point

    Jurong East

    Tiong Bahru Plaza

    Choa Chu Kang

    Jurong Point

    Toa Payoh Central

    City Square Mall

    Marine Parade

    United Square

    Clementi

    Nex

    Waterway Point

    Compass One

    Northpoint

    White Sands

    Harbourfront

    Orchardgateway

     


    2.
    All branches will be closed on 12 – 14 February (Friday to Sunday) for the Chinese New Year public holiday.

    Business will resume the next day on 15 February 2021 (Monday) for all branches.

11 January 2021

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  • Chinese New Year New Notes Exchange 2021

     

    From 18 January till 6 February 2021, book a slot online and exchange new notes at OCBC Branches.

    Find out more at ocbc.com/cnynewnotes.

1 January 2021

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  • Revision to Interest rates for 360, Bonus+ Savings, Premier Dividend+ Savings, Premier EasiSave, Premier Statement Savings, Private EasiSave (Personal and Corporate), Private Statement Savings (Personal and Corporate), Premier Trade SGD Cash, EasiSave Gold Accounts from 1 February 2021

    Dear Valued Customer,

    We wish to inform you that, on 1 February 2021, we will be revising the interest rates for the following deposit accounts.

    Please refer to the tables below for more information.

    Updates to 360 Account

     
    Earn bonus interest (% a year) on the first S$75,000 of your account balance:
     

    SALARY

    Credit your salary of at least S$1,800 through GIRO.

     

      SAVE

    Increase your account balance by S$500 compared to the previous month.

      

    Insure

    Insure with OCBC Bank and earn this bonus interest for 12 months.

    Invest

    Invest with OCBC Bank and earn this bonus interest for 12 months.

    GROW

    Earn this extra bonus on the first S$75,000 if your account balance is S$200,000 and above.

    First S$25,000

    0.3%
    _______________
    0.1%
    _______________
    0.3%
    _______________
    0.3%
    _______________

    0.4%
    Next S$25,000
    0.6%
    _______________
    0.2%
    _______________
    0.6%
    _______________
    0.6%
    _______________
    Next S$25,000
    1.2%

    0.4% 1.2% 1.2%
     
     
    You will earn a base interest of 0.05% a year on your entire account balance

    Updates to Bonus+ Savings, Premier Dividend+ Savings, Premier EasiSave, Premier Statement Savings, Private EasiSave (Personal and Corporate), Private Statement Savings (Personal and Corporate), Premier Trade SGD Cash, EasiSave Gold Accounts

    Bonus+ Savings Account

    Interest category

    Prevailing rates (a year)

    Rates from 1 February 2021 (a year)

    Monthly Save and No Withdrawal Bonus interest rate

    0.25%
    (5x base interest)

    0.25%
    (5x base interest)

    Monthly No Withdrawal Bonus interest rate

    0.20%
    (4x base interest)

    0.10%
    (2x base interest)

    Base interest rate

    0.05%

    0.05%

     

    Premier Dividend+ Savings Account

    Interest category

    Prevailing rates (a year)

    Rates from 1 February 2021 (a year)

    Monthly Save and No Withdrawal Bonus interest rate

    0.30%
    (6x base interest)

    0.30%
    (6x base interest)

    Monthly No Withdrawal Bonus interest rate

    0.25%
    (5x base interest)

    0.15%
    (3x base interest)

    Base interest rate

    0.05%

    0.05%

     

    Premier EasiSave, Premier Statement Savings, Private EasiSave (Personal and Corporate), Private Statement Savings (Personal and Corporate), Premier Trade SGD Cash Accounts

    Account balance

    Prevailing rates (a year)

    Rates from 1 February 2021 (a year)

    First S$300,000

    0.05%

    0.05%

    Above S$300,000

    0.08%

    0.05%

     

    EasiSave Gold Account

    Account balance

    Prevailing rates (a year)

    Rates from 1 February 2021 (a year)

    First S$300,000

    0.05%

    0.05%

    Above S$300,000

    0.08%

    0.05%

1 December 2020

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  • We will make changes to the OCBC Premier World Elite™ Debit Card rebates programme

    From 1 January 2021, you will get a 1% rebate on overseas spending when your payment in a foreign currency is deducted from an SGD denominated account. Also from 1 January 2021, we will discontinue the 1% rebate at duty-free stores.

    These changes are part of the revised terms and conditions for our Premier World Elite™ Debit Card rebates programme.

25 November 2020

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  • Early Branch Closure for the Year-End Festive Season

    All our branches will be closing at 3.30pm on 24 December (Thursday) & 31 December 2020 (Thursday). We are closed on Christmas on 25 Dec 2020 & New Year on 1 Jan 2021. Normal operating hours will resume on 26 December (Saturday) and 2 January 2021 (Saturday) respectively.

2 November 2020

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  • Deferment of Interest Rate Increase on Residential Property Loans on Bank-Managed Rates

    The scheduled rate increases on home loans / term loans will be deferred to 18 April 2021. This applies to loan accounts with scheduled interest rate increases from 1 June 2020 until further notice.

1 November 2020

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  • Interest Rate Revision for NTUC-OCBC Starter Account and update to Terms and conditions Governing NTUC-OCBC Starter Account

    From 1 December 2020, the Terms and Conditions Governing NTUC-OCBC Starter Account Programmes will be revised.

    The interest rates that we pay on your account will be revised.

    View the updated terms and conditions and please refer to the tables below for more information.

    Deposit balance

    Current rates
    (a year)

    Rates from 1 December 2020
    (a year)

    Base interest rate

    All amounts

     

    0.05%

     

    No change

    Bonus interest rate*

    First S$50,000

     

    0.60%

     

    0.40%

30 October 2020

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  • We regret that all OCBC Robinsons Credit Cards will be cancelled on 15 April 2021

    With Robinsons ending its operations in Singapore, the OCBC Robinsons Credit Card will be cancelled on 15 April 2021.

    From 6 November 2020, you will no longer earn any rebates for shopping at Robinsons and Marks & Spencer. However, you will still earn Robinsons$ for all purchases made using your OCBC Robinsons Credit Card. Robinsons$ can be used at all Marks & Spencer and Robinsons Singapore stores.

    A letter with more information will be mailed to you soon.

    For any questions, you can view our frequently asked questions.

29 October 2020

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  • Revision to SGD Time Deposit interest rates from 2 November 2020

    Dear Customers

    From 2 November 2020, the interest rates for SGD Time Deposit will be revised as follows:

     

    S$5,000 – S$20,000

    >S$20,000 – S$50,000

    >S$50,000 – S$999,999

    Tenure
    (months)

    Prevailing rates
    (a year)

    Rates from 2 November 2020 
    (a year)

    Prevailing rates
    (a year)

    Rates from 2 November 2020
     (a year)

    Prevailing rates
    (a year)

    Rates from 2 November 2020
    (a year)

    9 - 12

    0.15%

    0.10%

    0.15%

    0.10%

    0.15%

    0.10%

    13 - 14

    0.20%

    0.15%

    0.20%

    0.15%

    0.20%

    0.15%

    15

    1.25%

    0.20%

    0.20%

    0.20%

    0.20%

    0.20%

    16 - 24

    0.25%

    0.20%

    0.25%

    0.20%

    0.25%

    0.20%

    36

    1.55%

    0.50%

    0.25%

    0.20%

    0.25%

    0.20%

    48

    1.95%

    0.70%

    0.25%

    0.20%

    N.A.

    N.A.

    The revised rates will apply to new and renewed placements from 2 November 2020.

    The interest rates for tenure of other lengths remain unchanged.

8 October 2020

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  • Revisions to interest rates of SGD Time Deposit from 10 October 2020

    Dear Customers

    From 10 October 2020, the interest rates for SGD Time Deposit will be revised as follows:

    Tenure
    (months)

    Deposit Amount

    Prevailing rates
    (a year)

    Rates from 10 October 2020
    (a year)

    1 - 2

    S$5,000 to S$999,999

    0.05%

    0.05%

    3 - 5

    S$5,000 to S$999,999

    0.10%

    0.05%

    6 - 8

    S$5,000 to S$999,999

    0.15%

    0.10%

    9 - 12

    S$5,000 to S$999,999

    0.25%

    0.15%

    13 - 14

    S$5,000 to S$999,999

    0.35%

    0.20%

    15

    >S$20,000 to S$999,999

    0.35%

    0.20%

    16 - 24

    S$5,000 to S$999,999

    0.40%

    0.25%

    36

    >S$20,000 to S$999,999

    0.40%

    0.25%

    48

    >S$20,000 to S$50,000

    0.40%

    0.25%

    The revised rates will apply to new and renewed placements from 10 October 2020.

    The interest rates for tenure of other lengths remain unchanged.

    Please visit ocbc.com/notices for more information.

    Thank you for banking with us.

  • Rebranding of Monthly Savings Account to Mighty Savers Account

    Dear customers,

    We will be rebranding Monthly Saving Accounts where the account holder(s) are 15 years old and below to Mighty Savers Account. This will take effect by 30 November 2020. There will be no changes to your account number or account related information. For more details, please refer to the Frequently asked questions.

6 October 2020

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  • Update to OCBC Debit Cardmembers Agreement

    From 6 November 2020, the OCBC Debit Cardmembers Agreement will be revised. All foreign currency transactions made with your OCBC Debit Card will be subject to a foreign exchange fee of 3.25% of the foreign transaction amount (comprising a currency conversion charge (1%) imposed by the respective card associations, and a bank administrative fee (2.25%)) unless:

    • your card is the default card linked to your Global Savings Account;
    • you have allowed card transactions in foreign currencies supported by your Global Savings Account to be debited from the corresponding foreign currency account; and
    • there is sufficient foreign currency balance in the corresponding Global Savings Account.

    Where you meet the conditions above, the card transaction amount (other than transactions in Chinese Offshore Renminbi (CNH)) will be debited from your corresponding Global Savings Account, and no currency conversion charge nor bank administrative fee will be charged.

2 October 2020

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  • Update to the Terms and conditions governing Electronic Banking Services
    From 2 October 2020, clause 3G on Access to OCBC Internet Banking Service on GroupCo Platform has been added. View the revised Terms and Conditions.

1 October 2020

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  • Revision of the Excess Fees for Premier Global Savings Account from 1 November 2020

    Dear Customers

    We wish to notify you that with effect from 1 November 2020, we will be revising the Excess Fees (incidental overdraft charge for accounts without limits) applicable to the Premier Global Savings Account. Please refer to the table below for the revised fees.

    Currency Excess Fees from 1 Nov 2020 (a year)
    (subject to a minimum fee, as stated in the 3rd column)
    Minimum fee
    AUD Prime + 2% p.a. on the excess amount 10
    CAD 8
    CHF 8
    EUR 6
    GBP 4
    HKD 40
    JPY 700
    NZD 12
    THB 220
    USD 5
  • Update to Terms and conditions governing Deposit Accounts

    From 1 November 2020, the Terms and Conditions Governing Deposit Accounts will be revised as follows:

    • Revision to clause 3.5; and
    • Insertion of a new clause 3.6.
    View the revised Terms and conditions governing Deposit Accounts.

18 September 2020

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  • Update to Terms and conditions governing OCBC Credit Card Balance Transfer

    Effective 18 September 2020, the Terms and Conditions governing OCBC Credit Card Balance Transfer will be revised with the addition of a new clause:

    • Upon cancellation or termination of all your OCBC Credit Card(s), your Credit Card Balance Transfer Account(s) will remain open so long as there is an outstanding balance on your Balance Transfer Account(s). View the updated terms and conditions.
    • This change allows for customers to continue paying off the outstanding amount on their Balance Transfer Account(s) at the relevant prescribed rates, instead of having the full outstanding amount immediately due.
  • Updates to the Terms and conditions governing Electronic Banking Services

    From 18 September 2020, clause 3F on Electronic Signature Feature has been added. View the revised terms and conditions.

1 September 2020

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  • Update to Terms and conditions governing OCBC Great Eastern Cashflo Credit Card

    Effective 1 October 2020, the Terms and conditions governing OCBC Great Eastern Cashflo Credit Card will be revised as follows:

    • There will be a 1% processing fee imposed on new or renewed Great Eastern premiums that are split into 12 months instalments; and
    • Great Eastern insurance premiums will no longer be awarded cash rebates

    Please visit www.ocbc.com/GECashflo for the full terms and conditions and commonly asked questions.

  • Update to Terms and conditions governing OCBC Cashflo Credit Card

    Effective 1 October 2020, the Terms and conditions governing OCBC Cashflo Credit Card will be revised as follows:

    • There will be a 1% processing fee imposed on new or renewed Great Eastern premiums that are split into 12 months instalments; and
    • Great Eastern insurance premiums will no longer be awarded cash rebates

    Please visit www.ocbc.com/Cashflo for the full terms and conditions and commonly asked questions.

  • Discontinuation of OCBC Premier VISA Debit Card with effect from 1 November 2020

    As part of our efforts to streamline our offerings, your OCBC Premier VISA Debit Card will no longer be usable from 1 November 2020.

    To ensure there is no service disruption or any late payment fees or interest of any kind, please have your auto-billings that is currently on your Premier VISA Debit Card (if any) re-tagged to your Premier World Elite™ Debit Card or any other OCBC Debit card of your choice.

    Frequently asked questions

    1. What should I do after my Premier VISA Debit Card is terminated?

      Your old Premier VISA Debit Card will be available to use until 1 November 2020. Thereafter, please destroy it by cutting it into two. This is to protect you from potential fraudulent activities.

      If you have an OCBC Premier World Elite™ Debit Card (PWDC), or have been notified that it is on the way, then you may continue using your PWDC in place of your old Premier VISA Debit Card. If you do not have a PWDC, you may apply for one by contacting your Relationship Manager.

      Please activate your new PWDC to start using it if you have not already done so.

    2. What is the difference between my old Premier VISA Debit Card and the Premier World Elite™ Debit Card?

      The PWDC comes with similar card functions, but with added benefit of unlimited 1% rebate with minimum spend of S$400 across selected categories. You can find the full list of the features and applicable terms and conditions.

    3. My existing PWDC is damaged/ lost. How do I request for a new one?

      You may simply call the premier hotline at 1800 773 6437 or your Relationship Manager to request for a PWDC replacement.

    4. If I am applying for or am expecting to receive a new PWDC, what is the PIN for the new PWDC?

      1. If you’re activating your new debit card via the ATM: You will be prompted to enter a new PIN immediately.
      2. If you’re activating your new debit card via OCBC Online Banking: A new card PIN will be mailed to you 5-7 days after you have activated your new debit card.
    5. How will I know which bank account my PWDC is linked to?

      You may log on to OCBC Digital Banking to find out which bank account your PWDC is linked to. If you’ve been informed that a new PWDC will be mailed to you, the new PWDC will be linked to the same bank account as your old Premier VISA Debit Card.

      If you to wish to link more bank accounts to your new PWDC for ATM withdrawals, you may do so via:

      • OCBC Digital Banking
      • OCBC ATM
    6. Is there any contactless payment feature available with the PWDC?

      Yes, the PWDC comes with MasterCard payWave, which allows you to wave your card to make payment for purchases. The transaction amount will be deducted directly from your account linked to the debit card.

    7. Is the PWDC secure?

      The debit card comes with an embedded Europay MasterCard Visa (EMV) chip. This is a security standard for cards globally that will protect you better against potential fraudulent activities.

      We have also further enhanced the card security by:

      • Allowing cardmembers to set their preferred daily Mastercard spending limit.
      • Providing transaction alerts for transactions that are above S$1,000 (default) or the cardmember’s preferred trigger amount.
      • Protecting cardmembers against card theft or loss by limiting their liability for lost/stolen cards, provided that they notify us immediately and assist us in the recovery and investigation of the unauthorized charges in accordance with the OCBC Debit Cardmembers Agreement.
    8. Can I still use the PWDC to withdraw cash overseas?

      Yes. However you will need to activate the overseas ATM cash withdrawal feature via OCBC Online Banking, SMS, or mail in forms. Find out more.

      Applicable fees for Overseas ATM Cash Withdrawal charges will apply.

    9. Where can I get the full list of merchant offers available with the PWDC?

      You can refer to the full listing of merchant offers.

    10. What are my other options for ATM withdrawal?

      Apart from using your debit card, you can also use OCBC Pay Anyone™️ for Cardless Cash Withdrawals. Simply scan the QR code on the ATM screen with the OCBC Pay Anyone App to withdraw cash. For more information, refer to ocbc.com/payanyone.

  • Discontinuation of OCBC FRANK Mastercard Debit Card and OCBC Platinum Mastercard Debit Card with effect from 1 November 2020

    Following a holistic review of our debit card offerings, we will no longer offer the OCBC FRANK Mastercard Debit Card and OCBC Platinum Mastercard Debit Card from 1 November 2020. While you can no longer use these cards from 1 November onwards, you will be issued an OCBC YES! Debit Card as a replacement and this new card will be linked to the same bank account as your OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card.

    The OCBC YES! Debit Card comes with better benefits including a 1% rebate at over 10 merchants such as Grab, FairPrice Online and McDonald’s. In addition, the OCBC YES! Debit Card is enabled with Visa payWave so you can make payments faster, cleaner and safer simply with a wave of your card. Read the full list of card benefits and terms and conditions.

    To avoid any service disruption or any late payment fees or interest of any kind, do update any recurring payment arrangements with billing organisations with your new OCBC YES! Debit Card details.

    Frequently asked questions

    1. What should I do if I have an OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card?

      You may continue using your existing card until 31 October 2020 (date inclusive). Thereafter, please destroy it by cutting it into two. This is to protect you from potential fraudulent activities. You will be issued an OCBC YES! Debit Card as a replacement and this new card will be linked to the same bank account as your OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card.

      To avoid any service disruption or any late payment fees or interest of any kind, do update any recurring payment arrangements with billing organisations with your new OCBC YES! Debit Card details when you receive it.

    2. What is the difference between the OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card and the OCBC YES! Debit Card?

      The OCBC YES! Debit Card comes with better benefits including a 1% rebate at over 10 merchants such as Grab, FairPrice Online and McDonald’s. In addition, the OCBC YES! Debit Card is enabled with Visa payWave so you can make payments faster, cleaner and safer simply with a wave of your card. Read the full list of card benefits and terms and conditions.

    3. How do I know which bank account my OCBC YES! Debit Card is linked to?

      You may log on to OCBC Digital Banking to find out which bank account your OCBC YES! Debit Card is linked to. Your new OCBC YES! Debit Card will be linked to the same bank account as your OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card.

      If you to wish to link more bank accounts to your new OCBC YES! Debit Card for ATM withdrawals, you may do so via:

      • OCBC Digital Banking: Card Services > Link/ Delink
      • OCBC ATM
    4. Is there any contactless payment feature available with the OCBC YES! Debit Card?

      Yes, the OCBC YES! Debit Card comes with Visa payWave, which allows you to wave your card to make payment for purchases. The transaction amount will be deducted directly from your account linked to the card.

    5. Is the OCBC YES! Debit Card secure?

      The OCBC YES! Debit Card comes with an embedded Europay MasterCard Visa (EMV) chip. This is a security standard for cards globally that will protect you better against potential fraudulent activities.

      We have also further enhanced the card security by:

      • Allowing cardmembers to set their preferred daily Visa spending limit.
      • Providing transaction alerts for transactions that are above S$1,000 (default) or the cardmember’s preferred trigger amount.
      • Protecting cardmembers against card theft or loss by limiting their liability for lost/stolen cards, provided that they notify us immediately and assist us in the recovery and investigation of the unauthorized charges in accordance with the OCBC Debit Cardmembers Agreement.
    6. I notice you still offer the OCBC FRANK Visa Debit Card. Can I apply for that?

      Yes, you may apply for another debit card to better suit your needs. Find out more about the OCBC FRANK Visa Debit card.

    7. Can I still use the OCBC YES! Debit Card to withdraw cash overseas?

      Yes. However you will need to activate the overseas ATM cash withdrawal feature via OCBC Online Banking, SMS, or mail in forms. Applicable fees for Overseas ATM Cash Withdrawal charges will apply. View more details.

    8. I have previously set a higher/ lower withdrawal limit for my OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card. Will the new OCBC YES! Debit card have the same settings?

      Yes, your OCBC YES! Debit Card will have the same setting as your OCBC FRANK Mastercard Debit Card or OCBC Platinum Mastercard Debit Card.

    9. What are my other options for ATM withdrawal?

      Apart from using your debit card, you can also use OCBC Pay Anyone™ for Cardless Cash Withdrawals. Simply scan the QR code on the ATM screen with the OCBC Pay Anyone App to withdraw cash. Find out more.

  • Revision to interest/dividend rates for 360, Bonus+ Savings, Bonus Saver, Child Development Extra, FRANK, Global Savings, Premier Dividend+ Savings, Premier Global Savings, Private Global Savings, NTUC-OCBC Al-Wadiah Savings, Al-Wadiah Savings Accounts from 1 October 2020

    Please also note the updates to the Terms and conditions governing the OCBC 360 Account from 1 October 2020.

    Dear Customers

    Interest rates have continued to trend lower since the Federal Reserve cut US interest rates almost to zero in March to mitigate the economic impact of the COVID-19 pandemic.

    As a result, we have to make changes to the following deposit accounts. If and when the interest rate situation improves, you may be assured that we will adjust our product offerings accordingly.

    We thank you for your support and for being understanding.

    Please refer to the tables below for more information.

    Updates to 360 Account

    1. Here are the changes to the 360 Account’s bonus interest rates and requirements:

     

    Prevailing rates (a year)

    Rates from 1 October 2020 (a year)

    Salary Bonus

    Up to 1.20%

    Same

    Save Bonus

    Up to 0.40%

    Same

    Grow Bonus

    0.80%

    0.40%

    Wealth Bonus

    Up to 1.20%
    (For purchases of eligible investment and/or insurance policies)

    Up to 1.20%
    (For purchases of eligible insurance policies)
    +
    Up to 1.20%
    (For purchases of eligible investments)

    The following illustration shows how the 360 Account will work from 1 October 2020:

     
    Earn bonus interest (% a year) on the first S$75,000 of your account balance:
     

    SALARY

    Credit your salary of at least S$1,800 through GIRO.

     

      SAVE

    Increase your account balance by S$500 compared to the previous month.

      

    WEALTH (Insure)

    Insure with OCBC Bank and earn this bonus interest for 12 months.

    WEALTH (Invest)

    Invest with OCBC Bank and earn this bonus interest for 12 months.

    GROW

    Earn this extra bonus on the first S$75,000 if your account balance is S$200,000 and above.

    First S$25,000

    0.4%
    _______________
    0.1%
    _______________
    0.4%
    _______________
    0.4%
    _______________

    0.4%
    Next S$25,000
    0.8%
    _______________
    0.2%
    _______________
    0.8%
    _______________
    0.8%
    _______________
    Next S$25,000
    1.2%

    0.4% 1.2% 1.2%
     
     
    You will earn a base interest of 0.05% a year on your entire account balance

    2. Please note clause 2.2 and 3.3 in the Terms and Conditions Governing the OCBC 360 Account will be revised.

    Updates to Bonus+ Savings, Bonus Saver, Child Development Extra, FRANK, Global Savings, Premier Dividend+ Savings, Premier Global Savings, Private Global Savings, NTUC-OCBC Al-Wadiah Savings and Al-Wadiah Savings

    Bonus+ Savings Account

    Interest category

    Prevailing rates (a year)

    Rates from 1 October 2020 (a year)

    Monthly Save and No Withdrawal Bonus interest rate

    0.35%
    (7x base interest)

    0.25%
    (5x base interest)

    Monthly No Withdrawal Bonus interest rate

    0.30%
    (6x base interest)

    0.20%
    (4x base interest)

    Base interest rate

    0.05%

    0.05%

     

    Premier Dividend+ Savings Account

    Interest category

    Prevailing rates (a year)

    Rates from 1 October 2020 (a year)

    Monthly Save and No Withdrawal Bonus interest rate

    0.40%
    (8x base interest)

    0.30%
    (6x base interest)

    Monthly No Withdrawal Bonus interest rate

    0.35%
    (7x base interest)

    0.25%
    (5x base interest)

    Base interest rate

    0.05%

    0.05%

     

    Bonus Saver Account

    Interest category

    Prevailing rates (a year)

    Rates from 1 October 2020 (a year)

    Monthly No Withdrawal Bonus interest rate

    0.15%

    0.05%

    Base interest rate

    0.05%

    0.05%

     

    Child Development Extra Account

    Account balance

    Prevailing rates (a year)

    Rates from 1 October 2020 (a year)

    First S$10,000

    2.00%

    0.60%

    Next S$10,000

    2.00%

    0.80%

    Above S$20,000

    2.00%

    2.00%

     

    FRANK Account

    Account balance

    Prevailing rates (a year)

    Rates from 1 October 2020 (a year)

    First S$25,000

    0.20%

    0.10%

    Next S$25,000

    0.30%

    0.20%

    Above S$50,000

    0.05%

    0.05%

     

    Global Savings Account

    Prevailing rates (a year)

    Rates from 1 October 2020 (a year)

    United States Dollar (USD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.02%

    0.02%

    0.03%

    0.04%

     

    0.01%

    0.01%

    0.02%

    0.02%

    Australian Dollar (AUD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.02%

    0.02%

    0.03%

    0.04%

     

    0.01%

    0.01%

    0.02%

    0.02%

    New Zealand Dollar (NZD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.02%

    0.02%

    0.03%

    0.04%

     

    0.01%

    0.01%

    0.02%

    0.02%

    Chinese Yuan (CNH)

    First $500,000

    Next $1,500,000

    Next $3,000,000

    $5,000,000 and above

     

    0.10%

    0.15%

    0.20%

    0.25%

     

    0.01%

    0.01%

    0.01%

    0.01%

     

    Premier Global Savings Account

    Prevailing rates (a year)

    Rates from 1 October 2020 (a year)

    United States Dollar (USD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.02%

    0.02%

    0.04%

    0.06%

     

    0.01%

    0.01%

    0.03%

    0.03%

    Australian Dollar (AUD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.02%

    0.02%

    0.04%

    0.06%

     

    0.01%

    0.01%

    0.03%

    0.03%

    New Zealand Dollar (NZD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.02%

    0.02%

    0.04%

    0.06%

     

    0.01%

    0.01%

    0.03%

    0.03%

    Chinese Yuan (CNH)

    First $500,000

    Next $1,500,000

    Next $3,000,000

    $5,000,000 and above

     

    0.10%

    0.15%

    0.25%

    0.30%

     

    0.02%

    0.02%

    0.02%

    0.02%

     

    Private Global Savings Account

    Prevailing rates (a year)

    Rates from 1 October 2020 (a year)

    United States Dollar (USD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.02%

    0.02%

    0.04%

    0.06%

     

    0.01%

    0.01%

    0.03%

    0.03%

    Australian Dollar (AUD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.02%

    0.02%

    0.04%

    0.06%

     

    0.01%

    0.01%

    0.03%

    0.03%

    New Zealand Dollar (NZD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.02%

    0.02%

    0.04%

    0.06%

     

    0.01%

    0.01%

    0.03%

    0.03%

     

    NTUC-OCBC Al-Wadiah Savings Account

    Account balance

    Prevailing rates (a year)

    Rates from 1 October 2020 (a year)

    First S$10,000

    0.05%

    0.05%

    Next S$40,000

    0.05%

    0.05%

    Next S$300,000

    0.05%

    0.05%

    Next S$650,000

    0.08%

    0.05%

    Above S$1,000,000

    0.10%

    0.05%

     

     

    Al-Wadiah Savings Account

    Account balance

    Prevailing rates (a year)

    Rates from 1 October 2020 (a year)

    First S$10,000

    0.05%

    0.05%

    Next S$40,000

    0.05%

    0.05%

    Next S$300,000

    0.05%

    0.05%

    Next S$650,000

    0.08%

    0.05%

    Above S$1,000,000

    0.10%

    0.05%

    Thank you for banking with us.

1 August 2020

Expand allCollapse all

30 July 2020

  • Update to Terms and conditions governing OCBC Cognitive Agent (the “Enquiry Assistant”)

    From 3 August 2020, the Terms and conditions governing OCBC Cognitive Agent (the “Enquiry Assistant”) will be revised. View the updated Terms and conditions.

22 July 2020

  • Cancellation of EZ-Link Top & Tap service

    Our EZ-Link Top and Tap service will be cancelled from 21 August 2020. Read our FAQs to find out how you can continue to top up your card. We are sorry for the inconvenience.

     

13 July 2020

  • OCBC Anti-Money Laundering / Countering the Financing of Terrorism & Sanctions Notice

    As a global financial hub, Singapore is exposed to money laundering, terrorist financing and proliferation financing (collectively, Financial Crime) risks. The potential social and economic damage brought by these illicit activities to Singapore and the international financial markets is immense and severe. This is because such activities may involve drug dealings, illegal arms dealings, extortion, kidnapping, corruption, tax evasion, unlicensed money lending, terrorism activities and other serious crimes. These will not only lead to an increase in crime, but also bring harm to legitimate businesses.

     

    OCBC Group – i.e. OCBC Bank and its subsidiaries, branches in and outside Singapore – are committed to complying with the sanctions laws and regulations issued by the Singapore Government including the Monetary Authority of Singapore, the United Nations Security Council, the European Union and the United States Treasury Department’s Office of Foreign Assets Control and the United Kingdom’s Office of Financial Sanctions Implementation of HM Treasury as well as the applicable laws and regulations of the jurisdictions in which we operate. OCBC Group does not establish business relationships or transact with sanctioned individuals, entities, sanctioned countries or territories (such as North Korea, Iran, Syria, Cuba and Crimea)[1], where such relationships or transactions are non-compliant with the above sanctions laws and regulations, or are against the OCBC Group’s internal AML/CFT and sanctions risk policies.

     

    This means that we will proactively take measures to combat financial crime in order to safeguard the Group as well as our customers’ business reputation, assets and interests. Such measures may include:

     

    • Monitoring and analysing your account activities;
    • Contacting you for additional information as and when necessary, where such information is not available from our monitoring and analysis, to ensure compliance with applicable laws, regulations and policies;
    • Rejecting or blocking transactions that are not permitted by the applicable laws, regulations and policies; and
    • Suspending or imposing any conditions on the access to or operations of your account or services provided to you, or restricting the channels available to access or operate your accounts.

     

    We seek your cooperation and support should you receive such enquiries from us.

     

    [1] This includes the use of OCBC’s Digital Banking services from the sanctioned countries or territories.

  • Introduction of Fee for Urgent Delivery of Card via Courier Services

    From 1 July 2020, all requests for urgent delivery of Credit and/or Debit Card via courier services will be subject to a courier fee of S$12.84 per Card (inclusive of prevailing GST).

  • Update to Terms and conditions governing OCBC Investment Services

    From 15 June 2020, the Terms and conditions governing OCBC Investment Services will be revised. View the updated Terms and conditions.

  • Revisions to rates of SGD Time Deposit

    With effect from 6 June 2020, the interest rates for SGD Time Deposit (TD) will be revised as follows:

     

    S$5,000 – S$20,000

    >S$20,000 – S$50,000

    >S$50,000 – S$999,999

    Tenure
    (months)

    Prevailing rates
    (a year)

    Rates from 6 June 2020 
    (a year)

    Prevailing rates
    (a year)

    Rates from 6 June 2020
     (a year)

    Prevailing rates
    (a year)

    Rates from 6 June 2020
    (a year)

    1 - 2

    0.10%

    0.05%

    0.10%

    0.05%

    0.10%

    0.05%

    3 - 5

    0.15%

    0.10%

    0.15%

    0.10%

    0.15%

    0.10%

    6 - 8

    0.20%

    0.15%

    0.20%

    0.15%

    0.20%

    0.15%

    13

    0.50%

    0.35%

    0.50%

    0.35%

    0.50%

    0.35%

    14

    0.80%

    0.35%

    0.80%

    0.35%

    0.80%

    0.35%

    15

    1.25%

    same

    1.25%

    0.35%

    1.25%

    0.35%

    16 - 24

    1.25%

    0.40%

    1.25%

    0.40%

    1.25%

    0.40%

    36

    1.55%

    same

    1.55%

    0.40%

    1.55%

    0.40%

    48

    1.95%

    same

    1.95%

    0.40%

    NA

    NA

    The revised rates will apply to new and renewed placements from 6 June 2020.

    The interest rates for tenure of other lengths remain unchanged.

  • Deferment of Interest Rate Increase on Residential Property Loans on Bank-Managed Rates

    The scheduled rate increases on home loans / term loans will be deferred to 18 January 2021. This applies to loan accounts with scheduled interest rate increases from 1 June 2020 until further notice. Bank-managed rates refer to Mortgage Board Rates and Fixed Deposit Mortgage Rates.

  • Revision to interest rates for the 360, Bonus+ Savings, Child Development, Global Savings, Premier Dividend+ Savings, Premier Global Savings, Private Global Savings, Plus! Savings and NTUC-OCBC Starter Accounts from 1 July 2020

    Please also note updates to the Terms and Conditions Governing the OCBC 360 Account from 1 July 2020

    Dear Customers

    We are dedicated to providing value to customers who bank with us.

    Unfortunately, interest rates have trended lower as central banks around the world ease monetary policy to support economic growth. The Federal Reserve, in particular, had cut US interest rates to close to zero in March to mitigate the economic impact of the COVID-19 pandemic.

    We will continue to monitor the interest rates situation and improve our product offering once it is viable to do so.

    We thank you for your support and look forward to serving you through these exceptional times.

    Please refer to the tables below for more information.

    Updates to 360 Account

    1. Here are the changes for 360 Account’s bonus interest rates and requirements:

     

    Prevailing rates (a year)

    Rates from 1 July 2020 (a year)

    Salary Bonus

    Up to 2.40%

    Up to 1.20%

    Spend Bonus

    Up to 0.40%

    No longer offered

    Save Bonus

    Up to 0.40%

    Same

    Grow Bonus

    0.80%

    Same

    Wealth Bonus

    Up to 1.20%

    Same

     

    The following illustration shows how the 360 Account will work from 1 July 2020:

     
    Earn bonus interest (a year) on the first S$70,000 of your account balance:
     

    SALARY

    Credit your salary of at least S$1,800 through GIRO.

     

     SAVE

    Increase your account balance by S$500 compared to the previous month.

      

    WEALTH

    Insure or invest with OCBC Bank and earn this bonus interest for 12 months.

    GROW

    Earn this extra bonus on the first S$70,000 if your account balance is S$200,000 and above.

    First S$35,000

    0.6%
    _______________
    0.2%
    _______________
    0.6%
    _______________

    0.8%
    Next S$35,000
    1.2%

    0.4% 1.2%
     
     
    You will earn a base interest of 0.05% a year on your entire account balance


    2. Please note clause 2.2 in the Terms and conditions governing the 360 Account will be revised and clause 3.3 will be removed.


    Updates to Bonus+ Savings, Child Development, Global Savings, Premier Dividend+ Savings, Premier Global Savings and Private Global Savings Accounts

    Bonus+ Savings Account

    Prevailing rates (a year)

    Rates from 1 July 2020 (a year)

    Monthly Save and No Withdrawal Bonus interest rate

    0.50%
    (10x base interest)

    0.35%
    (7x base interest)

    Monthly No Withdrawal Bonus interest rate

    0.45%
    (9x base interest)

    0.30%
    (6x base interest)

    Base interest rate

    0.05%

    0.05%



    Premier Dividend+ Savings Account

    Prevailing rates (a year)

    Rates from 1 July 2020 (a year)

    Monthly Save and No Withdrawal Bonus interest rate


    0.55%
    (11x base interest)

    0.40%
    (8x base interest)

    Monthly No Withdrawal Bonus interest rate


    0.50%
    (10x base interest)

    0.35%
    (7x base interest)

    Base interest rate

    0.05%

    0.05%



    Child Development Account

    Prevailing rates (a year)

    Rates from 1 July 2020 (a year)

    First S$10,000

    Next S$10,000

    Above S$20,000

    1.00%

    2.00%

    2.00%

    0.60%

    0.80%

    2.00%



    Global Savings Account

    Prevailing rates (a year)

    Rates from 1 July 2020 (a year)

    United States Dollar (USD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.02%

    0.03%

    0.05%

    0.08%

     

    0.02%

    0.02%

    0.03%

    0.04%

    Australian Dollar (AUD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.03%

    0.03%

    0.05%

    0.08%

     

    0.02%

    0.02%

    0.03%

    0.04%

    New Zealand Dollar (NZD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.03%

    0.03%

    0.05%

    0.08%

     

    0.02%

    0.02%

    0.03%

    0.04%



    Premier Global Savings Account

    Prevailing rates (a year)

    Rates from 1 July 2020 (a year)

    United States Dollar (USD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.02%

    0.05%

    0.08%

    0.12%

     

    0.02%

    0.02%

    0.04%

    0.06%

    Australian Dollar (AUD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.03%

    0.03%

    0.08%

    0.10%

     

    0.02%

    0.02%

    0.04%

    0.06%

    New Zealand Dollar (NZD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.03%

    0.03%

    0.08%

    0.10%

     

    0.02%

    0.02%

    0.04%

    0.06%




    Private Global Savings Account

    Prevailing rates (a year)

    Rates from 1 July 2020 (a year)

    United States Dollar (USD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.02%

    0.05%

    0.10%

    0.20%

     

    0.02%

    0.02%

    0.04%

    0.06%

    Australian Dollar (AUD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.03%

    0.03%

    0.08%

    0.10%

     

    0.02%

    0.02%

    0.04%

    0.06%

    New Zealand Dollar (NZD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.03%

    0.03%

    0.08%

    0.10%

     

    0.02%

    0.02%

    0.04%

    0.06%



    Updates to Plus! Savings and NTUC-OCBC Starter Account

    Plus! Savings Account

    Prevailing rates (a year)

    Rates from 1 July 2020 (a year)

    First S$50,000

    Next S$450,000

    Above S$500,000

    0.10%

    0.15%

    0.10%

    0.05%

    0.05%

    0.05%



    NTUC-OCBC Starter Account

    Prevailing rates (a year)

    Rates from 1 July 2020 (a year)

    Base interest rate

    First S$50,000

    Next S$450,000

    Above S$500,000

     

    0.10%

    0.15%

    0.10%

     

    0.05%

    0.05%

    0.05%

    Bonus interest rate*

    First S$50,000

     

    0.90%

     

    0.60%

    *Bonus interest rate is applicable with minimum salary crediting amount of S$1,000 month via GIRO and at least 3 transactions on your NTUC Plus! Visa Credit/Debit card monthly

  • Update to Terms and conditions governing NTUC-OCBC Starter Account

    From 1 July 2020, the Terms and Conditions Governing NTUC-OCBC Starter Account Programmes will be revised. The interest rates that we pay on your account will be revised. Click here for the updated Terms and Conditions.

  • Update to Terms and conditions governing OCBC YES!, FRANK, and Premier World Elite Debit Cards Programmes

    From 1 July 2020, the Terms and Conditions Governing OCBC YES! Debit Card Rebates Programme, Terms and Conditions Governing OCBC FRANK Debit Card Rebates Programme and Terms and Conditions Governing OCBC Premier World Elite Debit Card Rebates Programme will be revised. To better identify transport-related transactions, the terms and conditions have been amended to clarify that rebates for Transport Category will only be awarded for transactions coming in as MCC 4121 (Taxicabs and Limousines).

    For example, payments for Grab rides charged to the card directly will be awarded the 1% rebate, while payments made to top up the GrabPay Wallet will not. For avoidance of doubt, the monthly minimum spend requirement of $400 to qualify for rebates will continue to apply.

    • Please click here to view the revised terms and conditions governing OCBC YES! Debit Card Rebates Programme.
    • Please click here to view the revised terms and conditions governing OCBC FRANK Debit Card Rebates Programme.

    In addition, there will be updates to the list of transactions that do not qualify as eligible transactions for the minimum spend requirements or determining the eligibility for any spend requirement for the OCBC Premier World Elite Debit Card Rebates Programme.

    • Please click here to view the revised terms and conditions governing OCBC Premier World Elite Debit Card Rebates Programme.
  • Updates to FRANK Credit Card Cashback Programme

    On 1 July 2020, the following changes will be made to the FRANK Credit Card Cashback Programme:

    • Instead of spending at least S$400 monthly in stores to earn cashback, you will qualify if you make at least S$600 in transactions – both online and in stores – a month.
    • New cashback category: You will earn 6% cashback (up to S$25 a month) for making contactless payments using your mobile phone (e.g. Apple Pay, Samsung Pay, Google Pay, FitbitPay and GarminPay).
    • New cashback category: You will earn 6% cashback (up to S$25 a month) for foreign currency transactions made in stores.
    • The maximum cashback you can earn in a month will go up to S$75.

    A summary of the details are as follows:

        Cashback % Maximum amount that you can earn
    Cat A Online transactions 6% S$25
    Cat B In-store mobile contactless payments 6% S$25
    Foreign currency transactions made in stores (not online) 6%
    Cat C All other transactions 0.3% S$25
      Total monthly cashback (A + B + C) S$75
      Minimum spending requirement (transactions made online and in stores) in a month S$600

    No further action is required.

    Please click here for the revised Terms and Conditions.

  • Revision to interest rates for selected deposit accounts from 1 June 2020

    Dear Customers

    We wish to notify you that with effect from 1 June 2020, we will be revising the interest rates that we pay on our deposit accounts. Please refer to the below tables for the revised interest rates.

    Basic Banking, Moi, MultiSave, OCBC Savers, OCBC SmartSenior, OCBC WealthSavers, Passbook Savings, Passbook Savings (Debit Card), Passbook Trust, Savings (PAR), School Savings, Seniorate, SmartParent, SmartSavings, Special Savings (CPF), Statement Savings, Statement Savings (Debit Card), Statement Savings - Trust, Student EasiStart, Young Savers Accounts

    Account balance

    Prevailing rates (a year)

    Rates from 1 June 2020 (a year)

    First S$350,000

    0.05%

    0.05%

    Next S$650,000

    0.08%

    0.05%

    Above S$1,000,000

    0.10%

    0.05%

     

    EasiSave and MoneyMax Accounts

    Account balance

    Prevailing rates (a year)

    Rates from 1 June 2020 (a year)

    First S$100,000

    0.05%

    0.05%

    Next S$250,000

    0.08%

    0.05%

    Next S$650,000

    0.10%

    0.05%

    Above S$1,000,000

    0.15%

    0.05%

     

    Easisave Gold Account

    Account balance

    Prevailing rates (a year)

    Rates from 1 June 2020 (a year)

    First S$100,000

    0.10%

    0.05%

    Next S$200,000

    0.20%

    0.05%

    Next S$700,000

    0.20%

    0.08%

    Above S$1,000,000

    0.25%

    0.08%

     

    Premier Easisave, Premier Statement Savings, Private Easisave (personal and corporate), Private Statement Savings (personal and corporate) Accounts

    Account balance

    Prevailing rates (a year)

    Rates from 1 June 2020 (a year)

    First S$100,000

    0.05%

    0.05%

    Next S$200,000

    0.075%

    0.05%

    Next S$50,000

    0.075%

    0.08%

    Next S$650,000

    0.125%

    0.08%

    Above S$1,000,000

    0.15%

    0.08%

     

    Premier Trade SGD Cash Account

    Account balance

    Prevailing rates (a year)

    Rates from 1 June 2020 (a year)

    First S$300,000

    0.15%

    0.05%

    Above S$300,000

    0.15%

    0.08%

     

    Mighty Savers® Account and Monthly Savings Account

    Interest category

    Prevailing rates (a year)

    Rates from 1 June 2020 (a year)

    CDA Advantage Bonus interest rate

    0.15%

    0.10%

    Monthly Save and No Withdrawal Bonus interest rate

    0.10%

    0.05%

    Base interest rate

    0.05%

    0.05%

     

    Bonus Savers Account

    Interest category

    Prevailing rates (a year)

    Rates from 1 June 2020 (a year)

    Monthly No Withdrawal Bonus interest rate

    0.25%
    (5x base interest)

    0.15%
    (3x base interest)

    Base interest rate

    0.05%

    0.05%

     

    CPF Investment Account

    Account balance

    Prevailing rates (a year)

    Rates from 1 June 2020 (a year)

    First S$250,000

    0.05%

    0.05%

    Next S$750,000

    0.08%

    0.05%

    Above S$1,000,000

    0.10%

    0.05%

  • Update to Terms and Conditions Governing OCBC Credit / Debit Cards Programmes

    From 1 June 2020, the Terms and Conditions Governing OCBC Credit / Debit Cards Programmes will be revised. Rewards points (OCBC$, Robinsons$, Travel$, VOYAGE Miles) will be awarded for every S$5 spent on a per transaction basis (instead of being awarded for each S$1 spent). Prevailing rates for the awarding of reward points shall continue to apply (with the exception of revised rates for VOYAGE Card – please refer below).

    There will also be updates to the MCC exclusion list for the awarding of Rewards/Rebates. Please refer below for any additional changes to the respective products’ terms and conditions, and click on the links to view the revised terms and conditions.

    • For OCBC$ rewards programme, click here.
    • For OCBC Titanium Rewards Credit Card, click here.
    • For OCBC Robinsons Group Credit Card, click here.
    • For OCBC BEST Denki Credit Card, click here.
    • For OCBC Arts Credit Card, click here.
    • For OCBC Platinum Credit Card, click here.
    • For OCBC 90°N Card, click here.
    • For OCBC VOYAGE Card, click here. Some examples of the changes include the following:
      • Changes to Airport Transfer Service programme: the qualifying spend conditions will be updated to minimum $5,000 to earn 1 ride and $10,000 to earn 2 rides.
      • Changes to OCBC VOYAGE Rewards earn rate:
        • 1.3 VM (instead of 1.2 VM) will be awarded for every S$1 spent in local retail transactions
        • 1.3 VM (instead of 1.6 VM) will be awarded for every S$1 spent in local dining transactions
        • 2.2 VM (instead of 2.3 VM) will be awarded for every S$1 spent in foreign currency transactions
    • For OCBC 365 Credit Card, click here.
    • For Plus! Credit Card, click here.
    • For FRANK Credit Card, click here.
    • For OCBC Cashflo Credit Card, click here.
    • For OCBC Great Eastern Cashflo Credit Card, click here.
    • For Plus! Debit Card, click here.
    • For FRANK Debit Card, click here.
    • For OCBC YES! Debit Card, click here.
    • For OCBC Business Debit Card, click here.

     

    For avoidance of doubt, all Reward points earned shall be calculated based on each block of S$5 charged to the relevant card per transaction, and cardmembers will not be entitled to any partial or pro-rated award of any reward points for any amount charged that does not amount to a S$5 block. Amounts charged in multiple transactions will not be combined to make up a S$5 block. As an illustration, a customer who spends an amount between S$10 and S$14.99 in a single transaction can earn reward points in accordance with his/her relevant credit card reward/rebate programme. However, a customer who spends S$4.90 in a single transaction, or who spends S$2.50 in one transaction and S$2.50 in another transaction, will not be awarded any reward points.

  • Revision to interest rates for the following products from 2 May 2020 and updates to requirement for bonus interest and Terms and Conditions Governing the OCBC 360 Account from 2 May 2020

    We wish to notify you that with effect from 2 May 2020, we will be revising the interest rates that we pay for our 360, Bonus+ Savings, Mighty Savers®, Monthly Savings, FRANK, Bonus Savers, Child Development, Global Savings, Premier Dividend+ Savings, Premier Easisave, Premier Statement Savings, Private Easisave, Private Statement Savings, Premier Global Savings and Private Global Savings Accounts. Please refer to the below tables for the revised interest rates.

    Updates to 360 Account

    1. Here are the changes for 360 Account’s bonus interest rates and requirements:

     

    Prevailing rates (a year)

    Rates from 2 May 2020 (a year)

    Salary Bonus

    Up to 2.0%

    Up to 2.4%

    To qualify, credit your salary of at least S$1,800 (previously S$2,000) through GIRO.

    Spend Bonus

    Up to 0.6%

    Up to 0.4%

    Step-up Bonus

    Up to 0.6%

    Up to 0.4%

    Grow Bonus

    1.0%

    0.8%

    Boost Bonus

    1.0%

    No longer offered

    Wealth Bonus

    Up to 1.2%

    Up to 1.2%

     

    The following illustration shows how the 360 Account will work from 2 May 2020:

     
    Earn bonus interest (a year) on the first S$70,000 of your account balance:
     

    SALARY

    Credit your salary of at least S$1,800 through GIRO.

     

     SPEND

    Spend at least S$500 on OCBC Credit Cards.

      

    STEP-UP

    Increase your account balance by S$500 compared to the previous month.

    WEALTH

    Insure or invest with OCBC Bank and earn this bonus interest for 12 months.

    First S$35,000

    1.2%
    _______________
    0.2%
    _______________
    0.2%
    _______________
    0.6%
    _______________
    Next S$35,000
    2.4%

    0.4% 0.4% 1.2%
     
      GROW

    Earn this extra bonus on the first S$70,000 if your account balance is S$200,000 and above.

    0.8%

     
    You will earn a base interest of 0.05% a year on your entire account balance


    2. Please note clause 2.2 in the Terms and Conditions Governing the OCBC 360 Account will be revised and clause 3.6 will be removed.


    Updates to the remaining accounts

    Bonus+ Savings Account

    Prevailing rates (a year)

    Rates from 2 May 2020 (a year)

    Monthly Save and No Withdrawal Bonus interest rate

    0.7%
    (14x base interest)

    0.5%
    (10x base interest)

    Monthly No Withdrawal Bonus interest rate

    0.7%
    (14x base interest)

    0.45%
    (9x base interest)

    Base interest rate

    0.05%

    0.05%



    Mighty Savers® Account

    Prevailing rates (a year)

    Rates from 2 May 2020 (a year)

    CDA Advantage Bonus interest rate

    0.35%

    0.15%

    Monthly Save and No Withdrawal Bonus interest rate

    0.2%

    0.1%

    Base interest rate

    0.05%

    0.05%



    Monthly Savings Account

    Prevailing rates (a year)

    Rates from 2 May 2020 (a year)

    CDA Advantage Bonus interest rate

    0.35%

    0.15%

    Monthly Save and No Withdrawal Bonus interest rate

    0.2%

    0.1%

    Base interest rate

    0.05%

    0.05%



    FRANK Account

    Prevailing rates (a year)

    Rates from 2 May 2020 (a year)

    First $10,000

    Next $15,000

    Next $25,000

    Next $50,000

    Next $400,000

    Above $500,000

    0.2%

    0.3%

    0.3%

    0.3%

    0.4%

    0.0%

    0.2%

    0.2%

    0.3%

    0.05%

    0.05%

    0.05%



    Bonus Savers Account

    Prevailing rates (a year)

    Rates from 2 May 2020 (a year)

    Monthly No Withdrawal Bonus interest rate


    0.48%
    (2.4x base interest)

    0.25%
    (5x base interest)

    Base interest rate

    0.2%

    0.05%



    Child Development Account

    Prevailing rates (a year)

    Rates from 2 May 2020 (a year)

    First $20,000

    Next $16,000

    Above $36,000

    2.0%

    2.0%

    0.05%

    1.0%

    2.0%

    2.0%



    Premier Dividend+ Savings Account

    Prevailing rates (a year)

    Rates from 2 May 2020 (a year)

    Monthly Save and No Withdrawal Bonus interest rate


    0.8%
    (16x base interest)

    0.55%
    (11x base interest)

    Monthly No Withdrawal Bonus interest rate


    0.8%
    (16x base interest)

    0.5%
    (10x base interest)

    Base interest rate

    0.05%

    0.05%



    Premier Easisave and Premier Statement Savings, Private Easisave (personal) and Private Statement Savings (personal) Accounts

    Prevailing rates (a year)

    Rates from 2 May 2020 (a year)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

    0.1%

    0.2%

    0.2%

    0.25%

    0.05%

    0.075%

    0.125%

    0.15%



    Private Easisave (corporate) and Private Statement Savings (corporate) Accounts

    Prevailing rates (a year)

    Rates from 2 May 2020 (a year)

    First $100,000

    Next $150,000

    Next $100,000

    Next $650,000

    Next $1,000,000

    Above $2,000,000

    0.15%

    0.15%

    0.225%

    0.225%

    0.25%

    0.3%

    0.05%

    0.075%

    0.075%

    0.125%

    0.15%

    0.15%



    Global Savings Account

    Prevailing rates (a year)

    Rates from 2 May 2020 (a year)

    Australian Dollar (AUD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.03%

    0.03%

    0.10%

    0.15%

     

    0.03%

    0.03%

    0.05%

    0.08%

    New Zealand Dollar (NZD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.03%

    0.03%

    0.10%

    0.15%

     

    0.03%

    0.03%

    0.05%

    0.08%

    Chinese Yuan Offshore (CNH)

    First $500,000

    Next $1,500,000

    Next $3,000,000

    Above $5,000,000

     

    0.20%

    0.20%

    0.25%

    0.50%

     

    0.10%

    0.15%

    0.20%

    0.25%

    Sterling Pound (GBP)

    All balances

     

    0.05%

     

    0.00%



    Premier Global Savings Account

    Prevailing rates (a year)

    Rates from 2 May 2020 (a year)

    Australian Dollar (AUD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.10%

    0.10%

    0.30%

    0.50%

     

    0.03%

    0.03%

    0.08%

    0.10%

    New Zealand Dollar (NZD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.05%

    0.05%

    0.10%

    0.30%

     

    0.03%

    0.03%

    0.08%

    0.10%

    Chinese Yuan Offshore (CNH)

    First $500,000

    Next $1,500,000

    Next $3,000,000

    Above $5,000,000

     

    0.20%

    0.20%

    0.40%

    0.50%

     

    0.10%

    0.15%

    0.25%

    0.30%

    Sterling Pound (GBP)

    All balances

     

    0.05%

     

    0.00%

    Canadian Dollar (CAD)

    All balances

     

    0.05%

     

    0.00%




    Private Global Savings Account

    Prevailing rates (a year)

    Rates from 2 May 2020 (a year)

    Australian Dollar (AUD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.10%

    0.10%

    0.40%

    0.60%

     

    0.03%

    0.03%

    0.08%

    0.10%

    New Zealand Dollar (NZD)

    First $100,000

    Next $250,000

    Next $650,000

    Above $1,000,000

     

    0.05%

    0.05%

    0.30%

    0.60%

     

    0.03%

    0.03%

    0.08%

    0.10%

    Canadian Dollar (CAD)

    All balances

     

    0.10%

     

    0.00%

    Sterling Pound (GBP)

    All balances

     

    0.05%

     

    0.00%

    Hong Kong Dollar (HKD)

    All balances

     

    0.05%

     

    0.00%

31 March 2020

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  • Temporary disabling of the Easy Q service with immediate effect

    In line with the Government’s move to encourage safe distancing, we have implemented precautionary measures in our branches, including temperature screening, health declaration and limiting the number of customers in the branch.

    With the new measures in place, customers using the Easy Q service will not be able to directly access the branch anymore. Hence, we are temporarily disabling the Easy Q service with immediate effect. As we practise safe distancing during this period, we have a variety of digital solutions which allow you to bank on the go or from the comforts of your own home. You can pay bills, transfer funds and check account balance on the OCBC Digital app. To find out more, click here.

    Thank you for your understanding and apologies for the inconvenience caused.

26 March 2020

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  • NETS transaction advices will be discontinued
    From 4 May 2020, we will stop sending NETS transaction advices to customers who have linked their OCBC accounts with NETS POS terminals. They may view NETS transactions via Online Banking, account statement or passbook.

7 February 2020

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  • We have put in place precautionary measures to protect the health and well-being of our customers and colleagues while ensuring the continuity in our services and operations

    The health and well-being of our customers and colleagues are of paramount importance to us. With the evolving situation regarding 2019-nCov, we have put in place precautionary measures at our offices and branches as we continue our services and operations. These measures include:

    • Temperature screening will be rolled out progressively at our offices and branches.
    • Visitors to our offices will be required to declare their travel history.
    • Hand sanitizers have been placed in offices and branches. Cleaning frequency in common areas such as branch lobbies, lifts, corridors and toilets have been increased.
    • Face masks have been distributed to all frontline colleagues and non-frontline colleagues where necessary.
    • Teams will be split to different locations.
    • Colleagues who have returned from Mainland China on and from 14 January 2020 are required to stay at home for 14 calendar days. They are to seek medical attention promptly if feeling unwell.

    We encourage customers or visitors who suspect they may have been exposed to the virus or who are feeling unwell to seek medical care promptly.

    We will continue to monitor the situation closely and act accordingly in the best interests of our customers and employees.

1 February 2020

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  • New revisions to the terms and conditions governing FRANK Debit Card Rebates Programme (The "Programme")

    Effective 1 Feb 2020, there will be revisions to the terms and conditions governing OCBC FRANK Debit Card Rebates Programme (The "Programme"). Under Clause 1(b), it will be revised to expand on the list of excluded transactions, along with their Merchant Category Code and Description:

    MCC

    Excluded Organisation

    4829

    Wire Transfer Money Orders (WTMOs)

    5199

    Nondurable Goods (Not Elsewhere Classified)

    6012

    Member Financial Institution - Merchandise and Services

    6051

    Quasi Cash- Merchant (Non-Financial Institutions- Foreign Currency, Non-Fiat Currency, Cryptocurrency

    6211

    Securities - Brokers and Dealers

    6300

    Insurance Sales, Underwriting and Premiums

    5960

    Direct Marketing Insurance Services

    6513

    Real Estate Agents and Managers

    6540

    Non-Financial Institutions - Stored Value Card Purchase/Load

    7349

    Cleaning, Maintenance and Janitorial Services

    7523

    Automobile Parking Lots and Garages

    7995

    Gambling- Betting, including Lottery Tickets, Casino Gaming Chips, Off-Track Betting, and Wagers at Race Tracks

    8211

    Schools, Elementary and Secondary

    8220

    Colleges, Universities, Professional Schools and Junior Colleges

    8241

    Schools, Correspondence

    8244

    Schools, Business and Secretarial

    8249

    Schools, Trade and Vocational

    8299

    Schools And Educational Services- Not Elsewhere Classified

    8398

    Charitable/Religious Organizations

    8661

    Charitable/Religious Organizations

    8651

    Political Organizations

    9211

    Court Costs Including Alimony and Child Support

    9222

    Fines

    9223

    Bail and Bond Payments

    9311

    Tax Payments

    9399

    Government Services- Not Elsewhere Classified

    9402

    Postal Services- Government Only

    9405

    Intra-Government Purchases- Government Only

  • New revisions to the terms and conditions governing OCBC YES! Debit Card Rebates Programme (The "Programme")

    Effective 1 Feb 2020, there will be revisions to the terms and conditions governing OCBC YES! Debit Card Rebates Programme (The "Programme"). Under Clause 1(b), it will be revised to expand on the list of excluded transactions, along with their Merchant Category Code and Description:

    MCC

    Excluded Organisation

    4829

    Wire Transfer Money Orders (WTMOs)

    5199

    Nondurable Goods (Not Elsewhere Classified)

    6012

    Member Financial Institution - Merchandise and Services

    6051

    Quasi Cash- Merchant (Non-Financial Institutions- Foreign Currency, Non-Fiat Currency, Cryptocurrency

    6211

    Securities - Brokers and Dealers

    6300

    Insurance Sales, Underwriting and Premiums

    5960

    Direct Marketing Insurance Services

    6513

    Real Estate Agents and Managers

    6540

    Non-Financial Institutions - Stored Value Card Purchase/Load

    7349

    Cleaning, Maintenance and Janitorial Services

    7523

    Automobile Parking Lots and Garages

    7995

    Gambling- Betting, including Lottery Tickets, Casino Gaming Chips, Off-Track Betting, and Wagers at Race Tracks

    8211

    Schools, Elementary and Secondary

    8220

    Colleges, Universities, Professional Schools and Junior Colleges

    8241

    Schools, Correspondence

    8244

    Schools, Business and Secretarial

    8249

    Schools, Trade and Vocational

    8299

    Schools And Educational Services- Not Elsewhere Classified

    8398

    Charitable/Religious Organizations

    8661

    Charitable/Religious Organizations

    8651

    Political Organizations

    9211

    Court Costs Including Alimony and Child Support

    9222

    Fines

    9223

    Bail and Bond Payments

    9311

    Tax Payments

    9399

    Government Services- Not Elsewhere Classified

    9402

    Postal Services- Government Only

    9405

    Intra-Government Purchases- Government Only

     

24 January 2020

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  • We will be closing early on 24 January 2020 (Friday) for Chinese New Year

    Our branches will be closing early at the respective timings below on 24 January 2020. All branches will be closed on 25, 26 & 27 January 2020 for Chinese New Year. Normal operating hours will resume on 28 January 2020 (Tuesday).

    Branches closing at 11.30am

    Ang Mo Kio

    Marina Bay Financial Centre

    Serangoon Garden

    Bedok North

    North

    Sixth Avenue

    Bukit Batok

    NTU (FRANK Store)

    SMU (FRANK Store)

    Bukit Panjang

    NUS (FRANK Store)

    Thomson

    Hougang

    OCBC Centre

    Woodlands

    Jurong West

     

     

    Branches closing at 1.30pm

    Ang Mo Kio Central

    Hougang Mall

    Paya Lebar Square

    Bedok

    Ion Orchard

    Sun Plaza

    Bishan

    Jurong East

    Suntec City

    Causeway Point

    Jurong Point

    Tampines

    Choa Chu Kang

    Kallang Wave

    Tiong Bahru Plaza

    City Square Mall

    Marine Parade

    Toa Payoh Central

    Clementi

    Nex

    United Square

    Compass One

    Northpoint

    Waterway Point

    Harbourfront

    Orchardgateway

    White Sands

    Holland Village

    Parkway Parade Premier Centre

     

    Business Banking Centre closing at 12.30pm

    Ubi Business Banking Centre

     

     

21 January 2020

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  • Updates to the terms and conditions governing OCBC RoboInvest

    From 21 Jan 2020, clause 7.2 under section 2 has been revised. Please click here to view the revised terms and conditions.

17 January 2020

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  • All our branches will be closing at 4.30pm on 17 January 2020 (Friday) for a company event

    Normal operating hours will resume on 18 January 2020 (Saturday).

16 January 2020

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  • Update to Terms and Conditions Governing OCBC Great Eastern Cashflo Credit Card

    Effective 16 January 2020, the Terms and Conditions Governing OCBC Great Eastern Cashflo Credit Card will be revised as follows:

    1. Cash rebates earned on eligible Great Eastern policy premiums spend will be reduced from 1% to 0.3%.
    2. All other eligible spend will receive up to 1.2% cash rebate.

    Please refer to the below table for the revised cash rebate rate:

     

    Eligible Great Eastern premiums

    Other eligible spend (less than S$1K)

    Other eligible spend (more than S$1K)

    Current Rebate Earn Rate

    1%

    0.5%

    1%

    Revised Rebate Earn Rate

    0.3%

    0.3%

    1.2%


    To see the full list of eligible spends, please refer to Clause 5.4 on the Terms and Conditions.

    For the complete list of card benefits, please visit www.ocbc.com/personal-banking/cards/great-eastern-cashflo-credit-card.page or click here for the revised T&Cs.

  • New revision on 5% cash rebate for OCBC Robinsons Group Credit Card

    Effective 16 Jan 2020, the 5% cash rebate awarding for transactions spent on OCBC Robinsons Group Credit Card will be limited to Robinsons and Mark & Spencer only. Other transactions will be awarded with Robs$ instead, click here to find out more on Robs$.

9 January 2020

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  • Updates to the terms and conditions for PayNow service

    From 9 Jan 2020, clause 25 will be revised to provide more clarification on the registration of PayNow service (from a PDPA perspective). Please click here to view the revised terms and conditions.

1 January 2020

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  • Cessation of 3% rebate for all Singapore Sports Hub transactions made using OCBC Credit Cards

    Effective 1 January 2020, all Singapore Sports Hub transactions will not be eligible for 3% rebate. This includes ticket purchases to shows, concerts and sporting events, entrance fees and facilities booking fees for all Sportshub locations including OCBC Aquatic Centre, OCBC Arena, National Stadium, Singapore Indoor Stadium or Water Sports Centre.

16 December 2019

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  • Integration of the OCBC OneWealth™ app into OCBC Digital app

    The OCBC OneWealth™ app investment features are now fully integrated into the OCBC Digital app. With this move, the OCBC OneWealth™ app will be discontinued from 16 Dec 2019.

3 December 2019

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  • Revision of credit card foreign currency transaction fee

    All foreign currency transactions are subjected to currency conversion charge imposed by the respective card associations and bank administrative fee of the foreign transaction amount.

    From 3 December 2019, the bank administrative fee for foreign transactions on OCBC Credit Cards (except for NTUC Plus! Visa Credit Card and OCBC Plus! Visa Credit Card) will be revised from 2% to 2.25% of the foreign currency transaction amount.

  • Revision of Cash Advance fee

    Effective 3 December 2019, the Cash Advance fee will be revised from 6% to 8% (except that there will be no change to the fee for NTUC/OCBC Plus! Visa Credit Cards) of the amount withdrawn, subject to a minimum fee of S$15.

  • Late Fee Revision for EasiCredit and Personal Credit Line

    For Annual Income S$30,000 and above
    Effective 3 December 2019, the late fee for your EasiCredit account and Personal Credit Line account will be revised from 25% of the amount past due (minimum charge of S$85 and maximum charge of S$125) to a fixed amount of $120.

    For Annual Income S$20,000 to S$29,999
    Effective 3 December 2019, the late fee for your EasiCredit account will be revised from S$80 to S$120.

  • Annual Fee Revision for EasiCredit and Personal Credit Line

    Effective 3 December 2019, the annual fee for your EasiCredit account and Personal Credit Line account will be revised from $80 to $120.

2 December 2019

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  • Revision to interest rates for Mighty Savers®, Monthly Savings, Bonus+ Savings and Premier Dividend+ Savings Accounts from 2 December 2019

    Dear Customers

    We wish to notify you that with effect from 2 December 2019, we will be revising the interest rates that we pay on our Mighty Savers®, Monthly Savings, Bonus+ Savings and Premier Dividend+ Savings Accounts. Please refer to the below table for the revised interest rates.

    For Mighty Savers® Account

     

    Prevailing rates

    Rates from 2 December 2019

    CDA Advantage Bonus interest rate

    0.40% a year

    0.35% a year

    Monthly Save and No Withdrawal Bonus interest rate

    0.35% a year

    0.20% a year

    Base interest rate

    0.05% a year

    0.05% a year

     

    For Monthly Savings Account

     

    Prevailing rates

    Rates from 2 December 2019

    CDA Advantage Bonus interest rate

    *not applicable to accounts opened from 1 May 2018 onwards

    0.40% a year

    0.35% a year

    Monthly Save and No Withdrawal Bonus interest rate

    0.35% a year

    0.20% a year

    Base interest rate

    0.05% a year

    0.05% a year

     

    For Bonus+ Savings Account

     

    Prevailing rates

    Rates from 2 December 2019

    Monthly Save and No Withdrawal Bonus interest rate

    0.4% a year

    (8x base interest)

    0.7% a year

    (14x base interest)

    Monthly No Withdrawal Bonus interest rate

    1.0% a year

    (20x base interest)

    0.7% a year

    (14x base interest)

    Base interest rate

    0.05% a year

    0.05% a year

     

    For Premier Dividend+ Savings Account

     

    Prevailing rates

    Rates from 2 December 2019

    Monthly Save and No Withdrawal Bonus interest rate

    0.5% a year

    (10x base interest)

    0.8% a year

    (16x base interest)

    Monthly No Withdrawal Bonus interest rate

    1.1% a year

    (22x base interest)

    0.8% a year

    (16x base interest)

    Base interest rate

    0.05% a year

    0.05% a year

    Thank you for banking with us.