How to change PIN
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Step 1: Log in with access code and PIN
On desktop
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Step 2: Click on “Customer service”
On desktop
Click on “Change PIN” under “Online banking settings”.
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Step 3: Follow the instructions on your desktop screen
On desktop
Enter and submit the One-Time Password sent to you via SMS.
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Step 4: Follow the instructions to change your PIN
On desktop
Enter your current and new PIN, confirm your new PIN and click on “Submit”.
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Step 5: Follow the instructions on your desktop screen
On desktop
Enter and submit the One-Time Password sent to you via SMS.
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Step 6: And you’re done!
On desktop
You may use your new PIN from the next login.
Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC Digital app to make your transactions.