Apply for Digital Banking access | Step-by-step guides for Digital Banking | OCBC Singapore

Step-by-step guides for Digital Banking

Apply for Digital Banking access
Check your account balances
Activate OneToken via SMS OTP and Email OTP
Activate OneToken via SMS OTP and Token Key
Activate OneToken via Hardware Token
Apply Credit Card
Login with SingPass Mobile
Manage card e-Alerts
Manage deposit e-Alerts
Change Documents password
Manage Statements
Manage Letters
View Statements and Letters
Register for PayNow via SMS
Register for PayNow via Digital Banking
Online Banking Access Code and Pin
Change PIN
Update mailing address
Check cheque status
Request for cheque book
Stop cheque transaction
Enable Chinese Language
Link-delink account
Update personal details
Register for OCBC Push Notifications
Activate OCBC OneTouch or OCBC OneLook
Apply for Global Savings Account
Single bill payments
Future or recurring bill payments
Add billing organisations
Transfer funds using OCBC Digital app (Unique Entity Number)
Transfer funds using OCBC Digital app (Account Number)
Transfer funds using OCBC Digital app (NRIC/FIN Number)
Setup GIRO
Manage GIRO arrangements
View and repeat last 5 Overseas Funds Transfer
Add new payee for Overseas Funds Transfer
Transfer funds to an existing payee for Overseas Funds Transfer
Make foreign exchange fund transfers
Manage transaction limits
Activate credit/debit card
Request fee waiver
Manage card daily limit
Dispute transactions
Manage overseas card usage
Top up card
Reset card PIN
Replace card
Lock/unlock card
Report lost card
Link/unlink debit card to Global Savings Account
Open an Online Equities Account
Access equities and view your portfolios
Add a desired stock to watchlist
Create, rename or delete watchlist
Buy your stock - Pay Upfront (Lower Fees)
Buy your stock (in SGD)
Sell your stock (in SGD)
Buy your stock (in foreign currency)
Sell your stock (in foreign currency)
Edit your orders
Withdraw your orders
View your e-Statements
Settle your trades
Apply for Blue Chip Investment Plan (BCIP)
Apply for CPF Investment Account (CPFIA)
Apply for Supplementary Retirement Scheme (SRS) Account
Exchange Foreign Currencies
Set Rate Alerts
Set Auto-Execute Orders
Apply for Time Deposit
Apply for Credit Line
Perform Balance Transfer
Apply for ExtraCash Loan
Withdraw Time Deposit before maturity
How to apply Digital Banking access
  • Step 1: Sign up for a Digital Banking account

    On mobile app

    Tap on "Trouble Logging in?" and select "Get help".

    On desktop

    Click on "Sign up now".

  • Step 2: Fill in your ATM/credit/debit card details (Last 8 digits of card no. & 6-digit PIN)

    On mobile app

    On desktop

  • Step 3: Fill in your personal details, enter the generated captcha and tap on "Next"

    On mobile app

    Fill in your Identification type, Identification no. & Date of Birth.

    On desktop

    Fill in your Identification type, Identification no. & Date of Birth.

  • Step 4: Accept the Terms & conditions / Reset your Online Banking PIN or Access Code

    On mobile app

    Tap on "Agree" to accept the Terms & conditions.

    On desktop

    Under the drop down menu, select “Reset Online Banking PIN or Access Code” and click on "Next".

  • Step 5: Create and confirm your new Online Banking PIN / Accept the Terms and conditions

    On mobile app

    Enter your current ATM/credit/debit card PIN, create and confirm your new 6-digit Online Banking PIN and tap on "Submit".

    On desktop

    Click on "Accept" to accept the terms and conditions governing the use of OCBC Internet Banking Service.

  • Step 6: Tap on “Submit” to confirm your mobile no. / Create your new PIN on desktop

    On mobile app

    On desktop

    Enter your personal details and New PIN before clicking submitting them for account registration.

  • Step 7: And you’re done!

    On mobile app

    You have successfully registered for SMS OTP. Tap on "Next" to proceed to set up OneToken.

    On desktop

For your security, to access services like adding payees, changing transaction limits and updating personal details, you must wait up to 12 hours for OCBC OneToken to be fully activated.

Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC app to make your transactions.