Mail-in application:

1. Download the form or collect it from our branches.

2. Mail completed form back to the following address:

   Oversea-Chinese Banking Corporation Ltd

   Account Services (eBanking)

   Privy Box No. 920340

   Singapore 929292

At a branch:

1. You can select your Telephone PIN on the spot (applicable during account opening).

You can then start to access phone-in banking by calling 1800 363 3333 or (65) 6363 3333 when calling from overseas.

Mail us the completed form for a re-issuance of your Telephone PIN.

Quick access to:

• Balance enquiries (savings, current, foreign currency call/checking, credit card accounts)
• Cheque status enquiries
• Recent account activity enquiries
• Funds transfers to your own and third-party accounts (both OCBC and non-OCBC)
• Bill payments
• Requests to stop cheque payment
• Account statement requests
• Credit card statement requests
• Telephone PIN changes
• Reporting the loss of OCBC ATM cards, credit cards or passbooks
• Rates enquiries
• Fax-on-Demand service for forms and brochures
• Insurance enquiries and travel insurance activation

From 23 November 2026, we will no longer offer the following services via Phone Banking:

• Funds transfers to third-party accounts
• Bill payments to other billing organisations
• Bill payments for someone else's OCBC credit card
• Enquiries about rates, branch locations and opening hours
• Fax-on-Demand service for forms and brochures

You may continue to access these services via the channels shown below:

^* Download and/or view these documents directly at OCBC.com, instead of receiving them via fax.