Weixin Pay QR is a QR payment network accepted by participating merchants in Mainland China.

OCBC app users can scan and pay securely at participating merchants that accept Weixin Pay QR payments across Mainland China.

You can do so at participating merchants that accept WeixinPay QR payments in Mainland China.

Simply look out for the WeixinPay acceptance marks displayed at the store or the cashier:

You can pay by scanning the merchant's Weixin Pay QR code:

1. Open the OCBC app and tap Scan & Pay.
2. Scan the merchant's Weixin Pay QR code.
3. Tap Okay, take me there to be redirected to the Weixin Pay payment platform.
4. Enter the payment amount and view the exchange rate.
5. Review and confirm the payment.
6. Payment completed.

There is no option to generate your own QR code to pay.

You can make payments from SGD0.10 or equivalent. The maximum you may pay per day (daily spend limit) is SGD2,000 or equivalent. This limit cannot be changed.

Additional limits are also imposed by the payment networks:

• CNY 10,000 per transaction and daily cumulative limit
• CNY 50,000 montlhy cumulative limit
• USD 50,000 or equivalent annual cumulative limit

You will be charged in SGD (based on the exchange rate displayed). Payments can only be made from your SGD account.

No. Apart from the conversion rate applied, you will not incur additional fees from using the service.

The foreign exchange rate is determined based on prevailing wholesale interbank rates or the government-mandated rate, as shall be determined by the respective Card Associations and/or payment service provider.

Conversions shall be based on a mark-up of 2% above the foreign exchange rate. The mark-up serves to cover services provided and administration by us and our service providers in connection with foreign currency transactions.

The exchange rate will be valid at the point of inputting the transaction amount. Should you close the OCBC app or idle too long in the OCBC app and get logged out, the exchange rate will be refreshed.

If the purchase amount exceeds SGD 200, for your account security, transaction signing with your OCBC OneToken or hardware token will be required.

Yes, Weixin QR uses the EMV specifications which is in line with global payment security standards.

No, your personal information will not be shared with any third party throughout the entire payment process.

No, you can simply scan and pay with using OCBC app. Payment will be debited from your selected OCBC SGD current or savings account.

Please check that your mobile phone's internet connection is stable.

If your payment is rejected, ensure that:

• You have sufficient funds in your eligible OCBC SGD current or savings account; and
• You have not exceeded the maximium daily spend limit of SGD 2,000 or equivalent.
• You have not exceeded the per transaction and maximum daily spend limit of CNY 10,000 imposed by Weixin Pay
• You have not exceeded the annual cumulative limit of USD 50,000 imposed by UnionPay

Merchants may also be subjected to additional acceptance limits imposed by their acquirer or payment network. As a result, you may occasionally encounter payment failures even when your account and limits are in order.

If the issue persists, please contact us and provide the following information:

• Background / context of the case
• Merchant / outlet name
• Merchant / outlet location
• Photo of the merchant outlet (if available)
• Payment receipt or any information provided by the merchant
• Screenshot of the transaction in the OCBC app (Transaction History)
• Details of any alternative payment made, including a screenshot of the transaction (if available)

We will review the case and advise on the next steps. Please retain all receipts and supporting documents for reference.

No. OCBC Scan & Pay cannot be used as a payment method within WeChat Mini Programs.

A UnionPay Virtual Token, also known as a Tokenised Card, is a digital token issued by OCBC to facilitate UnionPay QR and Weixin Pay QR transactions.

When you make your first UnionPay QR or Weixin Pay QR transaction, you will be prompted to accept the Terms and Conditions and activate the token. The token will be issued and activated upon your confirmation.

You may disable your UnionPay Virtual Token (Tokenised Card) through the OCBC app.

Simply naviate to More > Payments & transfers > Manage UnionPay & Weixin Pay and toggle off to disable the token. This will prevent any further UnionPay QR and Weixin Pay QR transactions..

To reactivate the token, simply make another UnionPay QR or Weixin Pay QR transaction and accept the Terms and Conditions when prompted. The token will be enabled upon receiving your confirmation.

No. There are no additional fees for provisioning or using a UnionPay Virtual Token (Tokenised Card).

There is a CNY 10,000 per transaction/daily accumulative limit implemented on Weixin Pay’s end (Not on OCBC’s end).

There is a USD 50,000 annual accumulative limit implemented on UPI’s end. (Not on OCBC’s end).

Weixin Pay refers to the payment services within Mainland China, while WeChat Pay is used exclusively for markets outside of Mainland China.