Help And Support

Payments and Transactions - FAST

Frequently asked questions
  • Information

    Fast And Secure Transfers (FAST) allows you to transfer funds in an instant! For more information, click here.

  • List of participating banks

  • FAST Fact Sheet

    For the press release and fact sheet for FAST, please click here.

  • Changes in Citibank banking details from 15 April 2019

    With effect from 15 April 2019, Citibank Singapore Limited will operate under a new SWIFT Bank Identifier Code (“BIC”) and Bank Code. The new BIC and Bank Code are set out in the table below. 

    You will need to select Citibank Singapore Limited’s BIC when you initiate new fund transfer from your OCBC accounts to Citibank Singapore Limited accounts. The changes are relevant to transactions involving a transfer of funds to Global Consumer Banking, CitiBusiness or Citi International Personal Bank accounts, and is applicable to all Fast and Secure Transfer (FAST), inter-bank GIRO, MAS Electronic Payment System (MEPS) and SGD Telegraphic Transfers.

    Citibank Singapore Limited

    (Payment instructions to these accounts should contain the new bank identifier codes)

    Citibank N.A., Singapore Branch

    (No change to bank identifier codes)

    Applicable Businesses

    • Global Consumer Banking*
    • CitiBusiness#
    • Citi International Personal Bank
    • Corporate and Investment Banking
    • Citi Private Bank
    • Citi Commercial Bank

    SWIFT Bank Identifier Code (BIC)

    CITISGSL

    CITISGSG

    Bank Code

    9201

    7214

    FAST bank description

    CITIBANK SINGAPORE LIMITED

    CITIBANK NA SINGAPORE

    Short name displayed in OCBC ATM fund transfer screen

    CITI-SG

    CITI-NA

    * Wealth management products and services, unsecured and secured products
    # Business Banking accounts with Citibank Singapore Limited
    Whom does this impact
    Customers who have currently set up a Citibank payee belonging to the segments listed above.

    How this impacts you

    FAST Transfers to Citibank payees with bank description name “Citibank NA Singapore” will fail with effect from 15 April 2019. This applies to future dated transfers set up before 15 April 2019 as well.

    What you need to do from 15 April 2019 onwards

    1. If you have successfully performed a FAST transfer to an existing Citibank NA Singapore Account (the “Payee”) belonging to the segments listed above, between 11 April 2018 and 10 April 2019, OCBC Bank will convert the banking details of the Payee from “Citibank NA Singapore” to “Citibank Singapore Limited”, without any action required of you. This includes changing a new BIC/Bank code.

      Please note that OCBC Bank will make these changes without any further instruction from you.

    2. For the remaining affected Payees that were not converted to the new banking details, please use the steps below to delete your existing payee details and add a new payee with the correct details:

    FAST transfer

    1. Log in to OCBC Internet Banking.
    2. On the “Payment & transfer” tab of the top navigation, select “Transfer funds” in the dropdown menu.
    3. Select “Add & manage payees” on the left menu
    4. Select the affected Citibank payee that you wish to delete and click on “Delete account”
    5. Click on “Add account” under the category “Accounts at other banks in Singapore” and select “Citibank Singapore Limited” as the bank name.
    6. Fill in the required details and a token PIN will be required to successfully add the new Citibank payee with the updated details

    Recurring / Future-dated transfer

    1. Log in to OCBC Internet Banking
    2. On the “Payment & transfer” tab of the top navigation, select “Transfer funds” in the dropdown menu
    3. Select “Manage future-dated and recurring transfer” on the left menu
    4. Click on “Delete” for the corresponding funds transfer to the affected Citibank banking account
    5. Select the recurring/ future transfers scheduled and click on “Delete Selected"
    6. Ensure that the status is changed to “Deleted”
    7. After deletion, select “Add & manage payees” on the left menu
    8. Select the affected Citibank banking accounts that you wish to delete and click on “Delete account”
    9. Click on “Add account” under the category “Accounts at other banks in Singapore” and select “Citibank Singapore Limited” as the bank name
    10. Fill in the required details and a token password will be required to successfully add the new Citibank payee with the updated details
    11. Select “Make a transfer” on the left menu.
    12. Click on make a transfer “to another bank account in Singapore”
    13. Enter the details of the transfer and click on “Submit”

    Please note that from Saturday 13 April 2019 (12am) till Monday 15 April 2019 (8am), FAST and PayNow service will not be available for Citibank.

    For more information, please visit https://www.citibank.com.sg/gcb/otherservices/payments-transfers.htm

  • Changes in Standard Chartered banking details from 29 June 2020

    With effect from 29th June 2020, Standard Chartered Bank will operate under a new SWIFT Bank Identifier Code (“BIC”) and Bank Code. The new BIC and Bank Code are set out in the table below. 

    To make a new fund transfers from OCBC Bank accounts to STANDARD CHARTERED BANK Singapore’s accounts- please select the new Standard Chartered BIC code.

    These changes are relevant to transactions involving a transfer of funds to Retail Banking or Business Banking accounts, and are applicable to all Fast and Secure Transfer (FAST), inter-bank GIRO, MAS Electronic Payment System (MEPS) and Telegraphic Transfers transactions intended for accounts with Standard Chartered Bank (Singapore) Limited (SCBSL).

    Standard Chartered Bank Singapore


    (Payment instructions to these accounts should contain the new bank identifier codes)

    Applicable Businesses:

    • Retail Banking (Retail + Wealth)
    • Business Banking
    • Corporate & Institutional Banking
    • Commercial Banking
    • Private Banking

    Bank Code:

    9496

    SWIFT Bank Identifier Code (BIC):

    SCBLSG22

    FAST bank description:

    Standard Chartered Bank Singapore

    Short name displayed in OCBC ATM fund transfer screen

    SCB-SG

    For more information, please visit https://www.sc.com/sg/important-information/new-bank-identifier-code/


    What do I need to do if I have set up fund transfer payee to Standard Chartered Bank?

    New banking details will be required for funds transfer to Standard Chartered Bank Singapore’s accounts from 29 June 2020 onwards.


    1. If you have added FAST / GIRO payee or have set up future-dated or recurring FAST / GIRO transfers to “Standard Chartered Bank” Account(s) (the “Payee”), OCBC Bank will convert the banking details of the Payee from “Standard Chartered Bank” to “Standard Chartered Bank Singapore”, without any action required of you. This includes changing a new BIC/Bank code.Please note that OCBC Bank will make these changes without any further instruction from you.
    2. For the remaining affected Payees that were not converted to the new banking details, please use the steps detailed in Point 6 below to delete your existing payee details and add a new payee with the correct details.

    Important: Transfers made to an account with incorrect Standard Chartered Bank entity selected will be rejected by Standard Chartered Bank and you may incur additional charges.


    How will i know if OCBC has make the change for me?

    You can see the changes in the “Payee details” . You will see the bank name changed from “Standard Chartered Bank” to “Standard Chartered Bank Singapore”.


    Will OCBC be changing all my fund transfer payees to Standard Chartered Bank Singapore for me?

    OCBC will help you to change the banking details for FAST / GIRO / MEPS payees.For other fund transfers (Telegraphic Transfers), please use the steps detailed in Point 6 (question 5) below to delete your existing payee details and add a new payee with the correct details. If you are unsure, please check with your beneficiary or Standard Chartered Bank before you set up or perform a transfer to your payee. Transfer made to an account with incorrect Standard Chartered Bank entity selected will be rejected by Standard Chartered Bank and you may incur additional charges.


    I need to do a funds transfer to Standard Chartered Bank now. What should I do?

    You can select Standard Chartered Bank Singapore entity from the drop down list.


    How do I delete the existing Standard Chartered Bank payee and create a new payee with the new entity Standard Chartered Bank Singapore?

    1. Login to OCBC Internet Banking.
    2. On the “Payment & transfer” tab of the top navigation, select “Transfer funds” in the dropdown menu.
    3. Select “Manage future-dated and recurring transfer” on the left menu.
    4. Click on “Delete” for the corresponding funds transfer to the affected Standard Chartered Singapore banking account.
    5. Select the recurring/ future transfers scheduled and click on “Delete Selected".
    6. Ensure that the status is changed to “Deleted”.
    7. After deletion, select “Add & manage payees” on the left menu.
    8. Select the affected Standard Chartered banking accounts that you wish to delete and click on “Delete account”.
    9. Click on “Add account” under the category “Bank accounts overseas”. Select “Standard Chartered Bank (Singapore) Limited” as the bank name.
    10. Fill in the required details and a token password will be required to successfully add the new Standard Chartered Bank Singapore payee with the updated details.
    11. Select “Make a transfer” on the left menu.
    12. Click on make a transfer “to a bank account overseas”.
    13. Enter the details of the transfer and click on “Submit”.

    For more information, please visit https://www.sc.com/sg/important-information/new-bic-and-bank-code/

  • Changes in Maybank banking details from 5 November 2018

    Malayan Banking Berhad, Singapore Branch (MBS) will be transferring its Community Financial Services business to Maybank Singapore Limited (MSL), a subsidiary incorporated in Singapore. The transfer will include:


    1. For Retail
      • Personal banking
      • Privilege wealth
      • Premier wealth
      • Private wealth
    2. SME – Retail, Small Medium Enterprises (RSME) Banking and
    3. Commercial Banking

    Whom does this impact

    Customers who have currently set up a Maybank payee belonging to the segments listed above

    How this impacts you

    Fund Transfers to Maybank payees with bank description name “Malayan Banking Berhad” will fail from 5 November 2018. This applies to future dated transfers set up on or before 5 November 2018 as well.
    What you need to do from 5 November onwards

    1. If you have successfully performed a FAST transfer to an existing Maybank Singapore Branch Account (the “Payee”) belonging to the segments listed above, between 3 November 2016 to 2 November 2018, OCBC Bank will convert the banking details of the Payee from “Malayan Banking Berhad” to “Maybank Singapore Limited”, without any action required of you. This includes changing a new BIC/Bank code.
    2. Please note that OCBC Bank will make these changes without any further instruction from you.

    3. For the remaining affected Payees that were not converted to the new banking details, please use the steps below to delete your existing payee details and add a new payee with the correct details:

    FAST transfer

    1. Login to OCBC Internet Banking.
    2. On the “Payment & transfer” tab of the top navigation, select “Transfer funds” in the dropdown menu.
    3. Select “Add & manage payees” on the left menu
    4. Select the affected Maybank retail banking accounts that you wish to delete and click on “Delete account”
    5. Click on “Add account” under the category “Accounts at other banks in Singapore” and select “Maybank Singapore Limited”as the bank name.
    6. Fill in the required details and a token PIN will be required to successfully add the new Maybank payee with the updated details

    Recurring / Future-dated transfer

    1. Login to OCBC Internet Banking
    2. On the “Payment & transfer” tab of the top navigation, select “Transfer funds” in the dropdown menu
    3. Select “Manage future-dated and recurring transfer” on the left menu
    4. Click on “Delete” for the corresponding funds transfer to the affected Maybank retail banking account
    5. Select the recurring/ future transfers scheduled and click on “Delete Selected"
    6. Ensure that the status is changed to “Deleted”
    7. After deletion, select “Add & manage payees” on the left menu
    8. Select the affected Maybank retail banking accounts that you wish to delete and click on “Delete account”
    9. Click on “Add account” under the category “Accounts at other banks in Singapore” and select “Maybank Singapore Limited”as the bank name
    10. Fill in the required details and a token password will be required to successfully add the new Maybank payee with the updated details
    11. Select “Make a transfer” on the left menu.
    12. Click on make a transfer “to another bank account in Singapore”
    13. Enter the details of the transfer and click on “Submit”

    Change in Maybank Banking details with effect from 5 November 2018

    For funds transfers to

    Maybank Singapore Limited

    For funds transfer to

    Malayan Banking Berhad,

    Singapore Branch

    Bank’s full name:

    Maybank Singapore Limited

    “MSL”

    Malayan Banking Berhad,

    Singapore Branch

    “MBS”

    Customer segment

    Community Financial Services

    1. For Retail
      • Personal banking
      • Privilege wealth
      • Premier wealth
      • Private wealth
    2. SME - Retail, Small Medium Enterprises (RSME) Banking
    3. Commercial Banking

     Global Banking

    1. Corporate banking
    2. Global markets

    SWIFT Bank Identifier Code (BIC):

    MBBESGS2

    MBBESGSG

    Bank Code:

    7302

    9636

    FAST bank description:

    Maybank Singapore Limited

    Malayan Banking Berhad

    Name displayed in OCBC Online Banking fund transfer screen

    Maybank Singapore Limited

    Malayan Banking Berhad

    Short name displayed in OCBC ATM fund transfer screen

    MAYBK-SG

    MAYBK-BR

    Please note that from Friday 2 November 2018 (4pm) till Monday 5 November 2018 (8am), FAST and PayNow service will not be available for Maybank.

    For more information on the change in Maybank Banking details, please visit https://info.maybank2u.com.sg/about-us/local-incorporation.aspx

  • Changes in HSBC Banking Details

    Hongkong and Shanghai Banking Corporation Limited, Singapore Branch ("HSBC Singapore Branch") is subsidiarising its Retail Banking and Wealth Management business in Singapore (the "RBWM Business") whereby retail accounts of the RBWM Business of HSBC Singapore Branch (the "HSBC Singapore Branch Retails Accounts") will be automatically transferred to a locally incorporated subsidiary, HSBC Bank (Singapore) Limited (the"Subsidiary").


    How it impacts you and what you need to do
    If you would like to do an adhoc or future-dated/recurring fund transfer to HSBC Retail Account, please update your existing HSBC payee banking details manually by following these steps below. You may update the stored details of HSBC payee(s) manually via OCBC Online Banking from 9 May 2016 (0900hr) to prevent the FAST transfer from being rejected.
    Ad-hoc FAST transfer

    1. Login to OCBC Internet Banking
    2. On the "Payment & transfer" tab of the top navigation, select "Transfer funds" in the drop down menu
    3. Select "Add & manage payees" on the left menu
    4. Select the affected HSBC personal banking accounts that you wish to delete and click on "Delete account"
    5. Click on "Add account" under the category "Accounts at the other banks in Singapore" and select "HSBC (Personal)" as the bank name
    6. Fill in the required details and a token PIN will be required to successfully add the new HSBC payee with the update details


    Future-dated / Recurring transfer

    1. Login to OCBC Internet Banking
    2. On the "Payment & Transfer" tab of the top navigation, select "Transfer funds" in the dropdown menu
    3. Select “Manage future-dated and recurring transfer” on the left menu
    4. Select the affected fund transfer to HSBC personal banking account and click 'Delete". Ensure that the status is changed to "Deleted"
    5. After deletion, select 'Add & manage payees" on the left menu
    6. Select the affected HSBC personal banking accounts that you wish to delete and click on "Delete account"
    7. Click on "Add account" under the category "Accounts at other banks in Singapore" and select "HSBC(Personal)" as the bank name
    8. Fill in the required details and a token password will be required to successfully add the new HSBC payee with the updated details
    9. Select "Make a transfer" on the left menu
    10. Click on make a transfer to "another bank account in Singapore"
    11. Enter the details of the transfer and click on "Submit"

      For more information on the change in HSBC banking details, please visit http://www.hsbc.com.sg/retailbank.


    HSBC banking details changes with effect from 9 May 2016

      Funds transfers to HSBC personal account
    (changes with effect from 9 May 2016)
    For funds transfer to HSBC corporate account
    (No change)
    Bank's full name: HSBC Bank (Singapore) Limited The Hongkong and Shanghai
    Banking Corporation Limited, Singapore Branch
    Swift Bank Identifier Code (BIC): HSBCSGS2 HSBCSGSG
    Bank Code: 9548 7232
    Fast Bank description: HSBC BANK (SINGAPORE) LTD HONGKONG AND SHANGHAI BANKING CORP
    Name displayed in
    OCBC Onling Banking fund transfer screen
    HSBC (Personal) HSBC (Corporate)
    Short name displayed in
    OCBC ATM fund transfer screen
    HSBCPERS HSBC BIZ
  • Termination of The Royal Bank of Scotland plc from FAST and GIRO Funds Transfer

    Hongkong and Shanghai Banking Corporation Limited, Singapore Branch ("HSBC Singapore Branch") is subsidiarising its Retail Banking and Wealth Management business in Singapore (the "RBWM Business") whereby retail accounts of the RBWM Business of HSBC Singapore Branch (the "HSBC Singapore Branch Retails Accounts") will be automatically transferred to a locally incorporated subsidiary, HSBC Bank (Singapore) Limited (the"Subsidiary").


    How it impacts you and what you need to do
    If you would like to do an adhoc or future-dated/recurring fund transfer to HSBC Retail Account, please update your existing HSBC payee banking details manually by following these steps below. You may update the stored details of HSBC payee(s) manually via OCBC Online Banking from 9 May 2016 (0900hr) to prevent the FAST transfer from being rejected.
    Ad-hoc FAST transfer

    1. Login to OCBC Internet Banking
    2. On the "Payment & transfer" tab of the top navigation, select "Transfer funds" in the drop down menu
    3. Select "Add & manage payees" on the left menu
    4. Select the affected HSBC personal banking accounts that you wish to delete and click on "Delete account"
    5. Click on "Add account" under the category "Accounts at the other banks in Singapore" and select "HSBC (Personal)" as the bank name
    6. Fill in the required details and a token PIN will be required to successfully add the new HSBC payee with the update details

    Future-dated / Recurring transfer

    1. Login to OCBC Internet Banking
    2. On the "Payment & Transfer" tab of the top navigation, select "Transfer funds" in the dropdown menu
    3. Select “Manage future-dated and recurring transfer” on the left menu
    4. Select the affected fund transfer to HSBC personal banking account and click 'Delete". Ensure that the status is changed to "Deleted"
    5. After deletion, select 'Add & manage payees" on the left menu
    6. Select the affected HSBC personal banking accounts that you wish to delete and click on "Delete account"
    7. Click on "Add account" under the category "Accounts at other banks in Singapore" and select "HSBC(Personal)" as the bank name
    8. Fill in the required details and a token password will be required to successfully add the new HSBC payee with the updated details
    9. Select "Make a transfer" on the left menu
    10. Click on make a transfer to "another bank account in Singapore"
    11. Enter the details of the transfer and click on "Submit"

      For more information on the change in HSBC banking details, please visit http://www.hsbc.com.sg/retailbank.


    HSBC banking details changes with effect from 9 May 2016

      Funds transfers to HSBC personal account
    (changes with effect from 9 May 2016)
    For funds transfer to HSBC corporate account
    (No change)
    Bank's full name: HSBC Bank (Singapore) Limited The Hongkong and Shanghai
    Banking Corporation Limited, Singapore Branch
    Swift Bank Identifier Code (BIC): HSBCSGS2 HSBCSGSG
    Bank Code: 9548 7232
    Fast Bank description: HSBC BANK (SINGAPORE) LTD HONGKONG AND SHANGHAI BANKING CORP
    Name displayed in
    OCBC Onling Banking fund transfer screen
    HSBC (Personal) HSBC (Corporate)
    Short name displayed in
    OCBC ATM fund transfer screen
    HSBCPERS HSBC BIZ
  • Termination of FAST and GIRO Funds Transfer Services for Far Eastern Bank Limited

    1. When will the funds transfer service to FEB be terminated?
      • FAST funds transfer service to Far Eastern Bank Ltd (“FEB”) will be terminated from 29 September 2017, 16:00hr.
      • GIRO funds transfer service to Far Eastern Bank Ltd (“FEB”) will be terminated from 28 March 2018, 00:00hr.
    2. What will happen to my recurring/future dated FAST funds transfer to FEB?

    3. From 29 September 2017, 16:00 hr, any recurring or future dated FAST funds transfer to FEB will not be successful and you will receive SMS notification of the unsuccessful transaction on the day of the transfer.


    4. What will happen to my recurring/future dated GIRO funds transfer to FEB?
    5. From 28 March 2018, 00:00hr, any recurring or future dated GIRO funds transfer to FEB will not be successful and you will receive SMS notification of the unsuccessful transaction on the day of the transfer.


    6. What should I do if I have made funds transfer arrangements to my beneficiary’s FEB account?
    7. Please contact your beneficiary to make alternative arrangements for funds transfer.


    8. How do I delete my FEB funds transfer beneficiary?
      • Login to OCBC Internet Banking with your Access Code and PIN.
      • At the top navigation menu, select "Payments & transfers" > "Transfer funds"
      • Enter a One-Time-Password (OTP).
      • On the left menu, click on "Add & manage payees".
      • Select the affected FEB banking account(s) that you wish to delete and click on "Delete account".
      • Click on “Yes” to confirm the deletion. You will receive SMS notification when the beneficiary is successfully deleted.
    9. How do I delete my recurring/future dated funds transfer to FEB?
      • Login to OCBC Internet Banking with your Access Code and PIN.
      • In the top navigation menu, go to "Payment & Transfer" > "Transfer funds".
      • Select “Manage future-dated and recurring transfer” on the left menu
      • Select the affected fund transfer to FEB banking account and click on “Delete". Please ensure that the status is changed to "Deleted".
    10. If you received an SMS from OCBC on the termination of FAST Funds Transfer for FEB, please do the following steps:
      1. Contact your beneficiary to make alternative arrangements for funds transfer.
      2. Delete existing FEB beneficiary and future-dated / recurring funds transfer.
        • Please refer to steps in point 5 and 6 above.
      3. Add new Payee if required
        • Select “Add & manage payees” on the left menu.
        • Select “Accounts at other banks in Singapore” > “Add account”
        • Select bank and click on “Next”.
        • Enter the required details and click on “Next”.
        • Enter hardware token password.
      4. Set-up future-dated / recurring funds transfer to new payee
        • Select “Make a transfer” > “to another bank account in Singapore” on the left menu.
        • Enter the required details and click on “Next”.