These FAQs apply to OCBC credit and debit cards, excluding business cards.

Adding a debit or credit card to a mobile wallet will allow you to make secure contactless payments using your mobile device.

As part of industry efforts to minimise fraud and scams, OCBC OneToken – your digital token in the OCBC app – must be used instead of SMS One-Time Passwords to add OCBC cards to mobile wallets from 31 July 2025.

Do also note that, from 11 August 2025, the adding of OCBC cards to Garmin Pay™ and Fitbit Pay™ will no longer be supported.

Please read Questions 5 and 6 for the steps to add OCBC cards to Apple Wallet, Samsung Wallet and Google Wallet.

OCBC debit and credit cards can be added to selected mobile wallets. Please ensure that:

• The card you wish to add has been activated and has not been locked.
• The card you wish to add must be in your name.
• The latest version of the OCBC app must be installed on your device.
• OCBC OneToken must be activated on your device (you will only be able to add a card to a mobile wallet 12 hours after activating OCBC OneToken)

Yes, you can continue to pay using cards that were added to your mobile wallet before 31 July 2025.

For Apple (iOS) devices

1. Open the Wallet app and tap ‘+’ to add a card.
2. Follow the instructions in the app to choose the card you wish to add (e.g. hold the card near the device or fill in the card details manually).
3. Tap ‘Verify with OCBC’ to open the OCBC app and authorise the request by tapping ‘Confirm’.
4. Return to the Wallet app to finish adding your card. For added convenience, set the card as your default card for payment.

For Samsung devices

1. Open the Samsung Wallet app and tap ‘+’ to add a card.
2. Follow the instructions to fill in the details of the card you wish to add.
3. Tap ‘Go to bank website’ (if you are adding a Mastercard) or ‘Card issuer web verification’ (if you are adding a Visa card).
4. When you receive a push notification from OCBC, tap it to open the OCBC app and authorise the request by tapping ‘Confirm’.
5. Return to the Samsung Wallet app to finish adding your card. For added convenience, set the card as your default card for payment.

For Google devices

1. Open the Google Wallet™ app and tap ‘New credit or debit card’.
2. Follow the instructions in the Google Wallet™ app to fill in the details of the card you wish to add.
3. Tap ‘Sign in to bank website’.
4. When you receive a push notification from OCBC, tap it to open the OCBC app and authorise the request by tapping ‘Confirm’.
5. Return to the Google Wallet™ app to finish adding your card. For added convenience, set the card as your default card for payment.

For Apple devices (iOS, iPadOS, watchOS, macOS or visionOS)

After activating OCBC OneToken – available via the OCBC app – on an iPhone of your choice, you may add your card to an Apple Watch. This Apple Watch must be linked to the iPhone that OCBC OneToken is activated on.

However, your card cannot be added to other secondary Apple devices (e.g. iPhone, iPad, Mac or Apple Vision Pro). We are working to make it possible to add cards to such secondary devices in the future.

For Samsung devices

Yes, your card can be added to a secondary Samsung device. Just take these steps:

1. Open the Samsung Wallet app on the secondary device and tap ‘+’ to add a card.
2. Follow the instructions in the Samsung Wallet app to fill in the details of the card you wish to add.
3. Tap ‘Go to bank website’ (if you are adding a Mastercard) or ‘Card issuer web verification’ (if you are adding a Visa card).
4. When you receive a push notification from OCBC on your primary device (the device that the OCBC app is installed – and OCBC OneToken is activated – on), tap it to open the OCBC app on that device and authorise the request by tapping ‘Confirm’.
5. Return to the Samsung Wallet app on the secondary device to finish adding your card. For added convenience, set the card as your default card for payment.

For Google devices

Yes, your card can be added to a secondary Google device. Just take these steps:

1. Open the Google Wallet™ app on the secondary device and tap ‘New credit or debit card’.
2. Follow the instructions in the Google Wallet™ app to fill in the details of the card you wish to add.
3. Tap ‘Sign in to bank website’.
4. When you receive a push notification from OCBC on your primary device, tap it to open the OCBC app on that device and authorise the request by tapping ‘Confirm’.
5. Return to the Google Wallet™ app on the secondary device to finish adding your card. For added convenience, set the card as your default card for payment on your secondary device.

Please ensure that:

• Your mobile device is connected to the Internet.
• Your device settings allow for push notifications to be sent via the OCBC app.
• You have enabled push notifications via the OCBC app.

If you missed or did not receive the notification, tap 'Request a new one'. Alternatively, return to your device's wallet app and repeat the earlier steps to try again.

You will need to have Online Banking access and activate OCBC OneToken to add your card to a mobile wallet. Please take the following steps.

To get Online Banking access:

• Go to ocbc.com/ApplyNow and follow the instructions.

To activate OCBC OneToken:

1. Download the OCBC app from the App Store or Google Play.
2. Log in using your Online Banking Access Code and PIN.
3. Follow our step-by-step guide to activate OCBC OneToken.

For your security, you will be able to add your card to a mobile wallet only 12 hours after activating OCBC OneToken.

We will send you an SMS and email, and – depending on your notification preferences – a push notification, after your card has been added to these wallets.

The Terms and conditions governing Electronic Banking Services, and OCBC Credit Cardmembers Agreement or OCBC Debit Cardmembers Agreement apply.

Apple Wallet is a registered trademark of Apple Inc.
Google Wallet is a registered trademark of Google LLC.
Samsung Pay and Samsung Wallet are registered trademarks of Samsung Electronics Co., Ltd.
Garmin®, the Garmin logo, and Garmin Pay™ are trademarks of Garmin Ltd. or its subsidiaries.
Fitbit®, the Fitbit logo and Fitbit Pay™ are registered trademark(s) or trademark(s) of Fitbit, Inc. and/or its affiliates in the United States and other countries.