GREAT TravelCare | OCBC Singapore

    great travelcare

    Travel without worry - even if you have to cancel, postpone or shorten your trip for any reason*

    How this will benefit you

    Receive up to S$1 million overseas medical coverage

    Cancel for any reason and get 50% of your money back

    Optional add-on coverage for pre-existing conditions^

    Who can apply

    Adults above 18 years old

    Children below age 18 or full-time students below age 25, unemployed and unmarried

    Singaporean, Singapore PR or foreigners with a valid pass or work permit

    Apply now
     

    Get up to 50% off when you apply from now till 11 Nov 2025!Find out more

    Go beyond basic cover – with our coverage, you can cancel for any reason* and add on protection for pre-existing conditions^.

    *Applicable when you purchase Gold or Platinum travel plan within 30 days of your initial payment or deposit for your trip.

    ^Applicable as an add-on benefit for Gold and Platinum plan with additional premium.

    Promotions
    Launch promotion: Up to 50% off!

    Celebrate our launch with limited-time discounts! Use the promo codes below at checkout to unlock your savings:

    • 50% off single-trip plans: SIN50
    • 30% off annual plans: ANN30

    Valid from 8 October to 11 November 2025 only.

    Terms and conditions apply.

    Get up to S$68 cashback with a family plan!

    Travelling as a family? Exclusively for parents of kids with an OCBC MyOwn Account, receive up to S$68 cashback when you purchase a GREAT TravelCare family plan from now till 31 December 2025:

    • Single-trip family plan: Receive S$28 cashback with a minimum spend of S$120
    • Annual family plan: Receive S$68 cashback

    Save more on your family adventures today!

    Terms and conditions apply.

    BENEFITS
    Comprehensive overseas medical coverage

    Up to S$1 million comprehensive overseas medical coverage

    Stay protected for overseas medical expenses, including up to S$1 million coverage for medical evacuation and repatriation.

    Stay protected for overseas medical expenses, including up to S$1 million coverage for medical evacuation and repatriation.

    Changed plans? Cancel for any reason and get your money back

    Changed plans? Cancel for any reason* and get your money back

    Enjoy the flexibility to cancel, postpone or shorten your trip for any reason*, and get back 50% of your non-recoverable flight, accommodation and entertainment ticket expenses.

    Buy this policy within 30 days of the initial payment or deposit made for your trip booking to enjoy this benefit.

    How does this benefit work?

    Enjoy the flexibility to cancel, postpone or shorten your trip for any reason*, and get back 50% of your non-recoverable flight, accommodation and entertainment ticket expenses.

    Buy this policy within 30 days of the initial payment or deposit made for your trip booking to enjoy this benefit.

    How does this benefit work?

    Travel with confidence, even with pre-existing conditions^

    Travel with confidence, even with pre-existing conditions^

    Get optional add-on coverage of up to S$200,000 for overseas medical expenses and up to S$15,000 for trip cancellation due to pre-existing conditions^, starting from just S$22.

    What is covered in this benefit?

    Get optional add-on coverage of up to S$200,000 for overseas medical expenses and up to S$15,000 for trip cancellation due to pre-existing conditions^, starting from just S$22.

    What is covered in this benefit?

    Covers travel delay and baggage delay as short as 4 hours

    Covers travel delay and baggage delay as short as 4 hours

    Frustrated with flights and baggage delays? Worry no more – you can now claim for delays as short as 4 hours (applicable for Platinum plan).

    Frustrated with flights and baggage delays? Worry no more – you can now claim for delays as short as 4 hours (applicable for Platinum plan).

    Loss of frequent flyer points

    Loss of frequent flyer points

    Get up to $1,000 for non-recoverable travel expenses such as flights+ and accommodations redeemed using frequent flyer points, in the event of unexpected trip cancellations or postponement.

    Get up to $1,000 for non-recoverable travel expenses such as flights+ and accommodations redeemed using frequent flyer points, in the event of unexpected trip cancellations or postponement.

    Financial access for your beneficiary

    Leisure adventure activities and sports equipment protection#

    Stay protected while you satisfy your adrenaline rush on leisure activities like scuba diving, bungee jumping and mountaineering-plus get extra coverage for your sports equipment.

    Stay protected while you satisfy your adrenaline rush on leisure activities like scuba diving, bungee jumping and mountaineering-plus get extra coverage for your sports equipment.

    *Applicable when you purchase Gold or Platinum travel plan within 30 days of your initial payment or deposit for your trip.

    ^Applicable as an add-on benefit for Gold and Platinum plan with additional premium.

    #Leisure adventurous activities coverage is applicable for Gold and Platinum plans; sports equipment coverage is applicable for Platinum plan only.

    +Loss of frequent flyer points benefit is only applicable for economy class flight tickets.

    For your trip to Australia, you purchased GREAT TravelCare (Platinum plan).

    You have Asthma, a pre-existing condition. For your trip to Norway, you purchased GREAT TravelCare (Platinum Plan) with the optional add-on for pre-existing condition.

    The scenario above is for illustrative purposes only. The policy’s terms and conditions apply.

    *Applicable when you purchase Gold or Platinum travel plan within 30 days of your initial payment or deposit for your trip.

    ^Applicable as an add-on benefit for Gold and Platinum plan with additional premium.

    View Pricing Plan
    Basic Gold Platinum
    Personal accident and medical benefits
    Medical expenses while overseas
    Adult under 70 years

    S$100,000

    S$500,000

    S$1,000,000
    Adult age 70 years or above

    S$20,000

    S$100,000

    S$200,000
    Child

    S$30,000

    S$200,000

    S$300,000
    Maximum limit for family cover

    S$200,000

    S$1,000,000

    S$2,000,000
    Medical expenses while in Singapore
    Adult under 70 years

    S$5,000

    S$15,000

    S$25,000
    Adult age 70 years or above

    S$2,000

    S$5,000

    S$8,000
    Child

    S$3,000

    S$10,000

    S$15,000
    Maximum limit for family cover

    S$15,000

    S$50,000

    S$100,000
    Emergency medical evacuation / Repatriation
    Maximum limit for each insured person

    S$200,000
    (There is no cover for pre-existing conditions)

    S$1,000,000
    Limits for pre-existing conditions: S$150,000

    S$1,000,000
    Limits for pre-existing conditions: S$200,000
    Accidental death and permanent disability
    Adult under 70 years

    S$100,000

    S$250,000

    S$500,000
    Adult age 70 years or above

    S$50,000

    S$100,000

    S$150,000
    Child

    S$30,000

    S$75,000

    S$100,000
    Maximum limit for family cover

    S$250,000

    S$650,000

    S$1,200,000
    Travel inconvenience benefits
    Trip cancellation for any reason* (Cover 50% of travel expenses)
    Maximum limit for each insured person

    Not covered

    S$3,000

    S$6,000
    Maximum limit for family cover

    S$6,000

    S$12,000
    Trip postponement for any reason* (Cover 50% of travel expenses)
    Maximum limit for each insured person

    Not covered

    S$1,000

    S$2,000
    Maximum limit for family cover

    S$2,000

    S$4,000
    Trip curtailment for any reason* (Cover 50% of travel expenses)
    Maximum limit for each insured person

    Not covered

    S$4,000

    S$8,000
    Maximum limit for family cover

    S$8,000

    S$16,000
    Travel delay
    While overseas
    (Maximum limit for each insured person)

    S$100 for every 6 hours
    Max S$500

    S$100 for every 6 hours
    Max S$1,500

    S$100 for every 4 hours
    Max S$2,000
    While in Singapore
    (Maximum limit for each insured person)

    S$100 for every 6 hours
    Max S$100

    S$100 for every 6 hours
    Max S$200

    S$100 for every 4 hours
    Max S$500
    Loss of frequent flyer points
    Maximum limit for each insured person

    Not covered

    S$500

    S$1,000
    Lifestyle benefits
    Adventurous leisure activities
    Maximum limit for each insured person

    Not covered

    Covered

    Covered
    See more coverages

    Adult age 70 years or above

    Medical expenses while overseas
    Basic

    S$20,000

    Gold

    S$100,000

    Platinum

    S$200,000

    Child - Medical expenses while overseas

    Basic

    S$30,000

    Gold

    S$200,000

    Platinum

    S$300,000

    Maximum limit for family cover - Medical expenses overseas

    Basic

    S$200,000

    Gold

    S$1,000,000

    Platinum

    S$2,000,000

    Medical expenses while in Singapore

    Adult under 70 years
    Basic

    S$5,000

    Gold

    S$15,000

    Platinum

    S$25,000

    Adult age 70 years or above
    Basic

    S$2,000

    Gold

    S$5,000

    Platinum

    S$8,000

    Child
    Basic

    S$3,000

    Gold

    S$10,000

    Platinum

    S$15,000

    Maximum limit for family cover
    Basic

    S$15,000

    Gold

    S$50,000

    Platinum

    S$100,000

    Emergency medical evacuation / Repatriation

    Maximum limit for each insured person
    Basic

    S$200,000
    (There is no for pre-existing conditions)

    Gold

    S$1,000,000
    Limits for pre-existing conditions: S$150,000

    Platinum

    S$1,000,000
    Limits for pre-existing conditions: S$200,000

    Accidental death and permanent disability

    Adult under 70 years
    Basic

    S$100,000

    Gold

    S$250,000

    Platinum

    S$500,000

    Adult age 70 years or above
    Basic

    S$50,000

    Gold

    S$100,000

    Platinum

    S$150,000

    Child
    Basic

    S$30,000

    Gold

    S$75,000

    Platinum

    S$100,000

    Maximum limit for family cover
    Basic

    S$250,000

    Gold

    S$650,000

    Platinum

    S$1,200,000

    Trip cancellation for any reason* (Cover 50%)

    Maximum limit for each insured person
    Basic

    Not covered

    Gold

    S$3,000

    Platinum

    S$6,000

    Maximum limit for family cover
    Basic

    Not covered

    Gold

    S$6,000

    Platinum

    S$12,000

    Trip postponement for any reason* (Cover 50%)

    Maximum limit for each insured person
    Basic

    Not covered

    Gold

    S$4,000

    Platinum

    S$8,000

    Maximum limit for family cover
    Basic

    Not covered

    Gold

    S$8,000

    Platinum

    S$16,000

    Travel delay

    While overseas
    (Maximum limit for each insured person)
    Basic

    S$100 for every 6 hours
    Max S$500

    Gold

    S$100 for every 6 hours
    Max S$1,500

    Platinum

    S$100 for every 4 hours
    Max S$2,000

    While in Singapore
    (Maximum limit for each insured person)
    Basic

    S$100 for every 6 hours
    Max S$100

    Gold

    S$100 for every 6 hours
    Max S$200

    Platinum

    S$100 for every 4 hours
    Max S$500

    Loss of frequent flyer points

    Maximum limit for each insured person
    Basic

    Not covered

    Gold

    S$500

    Platinum

    S$1,000

    Adventurous leisure activities

    Maximum limit for each insured person
    Basic

    Not covered

    Gold

    Covered

    Platinum

    Covered

    Boost your coverage with optional add-ons

    Sometimes, your basic travel coverage isn't enough. That's why we have add-on options to cater to your travel needs.

    Basic Gold Platinum
    Pre-existing conditions cover^ (Optional Add-on)
    Medical expenses while overseas
    Child or adult below 70 years old

    Not covered

    S$150,000
    Co-payment: S$100 per outpatient visit

    S$200,000
    Co-payment: S$100 per outpatient visit
    Adult 70 years old and above

    Not covered

    S$100,000
    Co-payment: S$100 per outpatient visit

    S$150,000
    Co-payment: S$100 per outpatient visit
    Overseas traditional Chinese medicine
    Maximum limit for each insured person

    Not covered

    S$500
    Limit per visit: S$80

    S$600
    Limit per visit: S$80
    Emergency medical evacuation and repatriation
    Maximum limit for each insured person

    Not covered

    S$150,000

    S$200,000
    Hospital visit or compassionate visit
    Maximum limit for each insured person

    Not covered

    S$3,000

    S$5,000
    Condolence cash
    Maximum limit for each insured person

    Not covered

    S$2,000

    S$2,000
    Trip cancellation due to pre-existing medical condition (Cover 50% of travel expenses)
    Maximum limit for each insured person

    Not covered

    S$10,000
    Co-payment: 50%

    S$15,000
    Co-payment: 50%
    Trip postponement due to pre-existing medical condition (Cover 50% of travel expenses)
    Maximum limit for each insured person

    Not covered

    S$2,000
    Co-payment: 50%

    S$3,000
    Co-payment: 50%
    Trip disruption due to pre-existing medical condition (Cover 50% of travel expenses)
    Maximum limit for each insured person

    Not covered

    S$10,000
    Co-payment: 50%

    S$15,000
    Co-payment: 50%
    See more coverages

    Pre-existing conditions cover* (Optional Add-on)

    Medical expenses while overseas
    Child or adult below 70 years old
    Basic

    Not covered

    Gold

    S$150,000
    Co-payment: S$100 per outpatient visit

    Platinum

    S$150,000
    Co-payment: S$100 per outpatient visit

    Adult 70 years old and above
    Basic

    Not covered

    Gold

    S$100,000
    Co-payment: S$100 per outpatient visit

    Platinum

    S$200,000
    Co-payment: S$100 per outpatient visit

    Overseas traditional Chinese medicine

    Maximum limit for each insured person
    Basic

    Not covered

    Gold

    S$500
    Limit per visit: S$80

    Platinum

    S$600
    Limit per visit: S$80

    Emergency medical evacuation

    Maximum limit for each insured person
    Basic

    Not covered

    Gold

    S$150,000

    Platinum

    S$200,000

    Repatriation

    Maximum limit for each insured person
    Basic

    Not covered

    Gold

    S$150,000

    Platinum

    S$200,000

    Hospital visit or compassionate visit

    Maximum limit for each insured person
    Basic

    Not covered

    Gold

    S$3,000

    Platinum

    S$5,000

    Condolence cash

    Maximum limit for each insured person
    Basic

    Not covered

    Gold

    S$2,000

    Platinum

    S$2,000

    Trip cancellation due to pre-existing medical condition (Cover 50%)

    Maximum limit for each insured person
    Basic

    Not covered

    Gold

    S$10,000
    Co-payment: 50%

    Platinum

    S$15,000
    Co-payment: 50%

    Trip postponement due to pre-existing medical condition (Cover 50%)

    Maximum limit for each insured person
    Basic

    Not covered

    Gold

    S$2,000
    Co-payment: 50%

    Platinum

    S$3,000
    Co-payment: 50%

    Trip disruption due to pre-existing medical condition (Cover 50%)

    Maximum limit for each insured person
    Basic

    Not covered

    Gold

    S$10,000
    Co-payment: 50%

    Platinum

    S$15,000
    Co-payment: 50%

    Emergency help overseas
    24-hour emergency assistance

    Reach our 24-hour emergency assistance services via any of the 3 ways below for travel and medical assistance. This includes translation assistance, medical advice, arrangement of hospital admission, emergency medical evacuation and more.

    HOW TO CLAIM

    By Online Submission:
    Submit your claim online

    1

    Download and print the claim form.
    Complete the relevant sections.

    2

    Attach all original receipts and supporting documents.

    3

    Mail it to the claims department.

    FAQS
    Common questions
    More questions and answers
    What does "Trip inconveniences for any reason" benefit cover?

    “Trip inconveniences for any reason" benefit is applicable for Gold and Platinum plan if the policy was purchased within 30 days from your initial travel booking. We will reimburse you up to 50% for all covered travel expenses incurred, capped at the maximum limits of your selected plan, if your trip was impacted by any of the following:

    • Trip cancellation for any reason: We will pay this benefit if you have had to incur a covered travel expense as a result of the entire trip being cancelled for any reasons not covered under trip cancellation benefit.
    • Trip postponement for any reason: We will pay this benefit if you have had to incur a covered travel expense as a result of the entire trip being postponed for any reasons not covered under trip postponement benefit.
    • Trip curtailment for any reason: We will pay this benefit if your trip has commenced for at least 48 hours, and you have had to incur a covered travel expense as a result of you having to return to Singapore before your planned return date for any reasons not covered under trip disruption benefit.

    General exclusion applies, please refer to policy wording for more information.

    Does this policy cover adventurous activities?

    Yes, you will enjoy adventurous activities coverage when you purchase our Gold and Platinum plan. This policy covers accidental injury or death when you participate in these activities for leisure purposes and safety procedures are adhered to.

    Examples of activities include artificial rock climbing, bungee jumping, hang-gliding, helicopter or airplane sightseeing rides, hot-air balloon rides, skydiving, all-terrain vehicle (ATV) rides, jet-skiing, paragliding, parasailing, zip-lining or zip-riding, canoeing or white-water rafting, mountaineering, hiking or trekking, underwater activities involving a breathing apparatus for diving, and winter sports.

    All insured persons must keep to the limitations set out in the policy wording.

    What is the definition of “pre-existing medical condition”?

    Pre-existing medical condition refers to:

    • any condition, illness, disease, injury, disability or birth defect which you have received medical advice for, been diagnosed with, received medical treatment for, been prescribed drugs for, been hospitalised for or undergone surgery for during the 12 months immediately before the start of the trip; or
    • any signs or symptoms that appeared during the 12 months immediately before the start of the trip and for which a cautious person could reasonably be expected to have received medical advice or counselling, undergone investigations, had diagnostic tests, received medical treatment, had surgery, been hospitalised or been prescribed drugs.

    For an annual multi-trip policy, any medical condition you have made a claim for in connection with a previous trip will be a pre-existing condition for subsequent trips.

    Can I purchase this policy if I am suffering from a pre-existing medical condition?

    Yes, you can. In general, pre-existing medical conditions are not covered as it is a general exclusion under the policy. To be covered for claims where the causes are directly linked to a pre-existing medical condition, you are encouraged to include the optional pre-existing condition cover (additional premium is applicable) when purchasing your policy.

    More questions and answers
    BEFORE YOU APPLY

    Eligibility requirements

    Minimum age

    18 years old

    Nationality

    Singaporeans, Singapore PRs and foreigners with a valid pass/work permit

    Child coverage

    Children aged between 3 months and 18 years old, and full-time students below 25 years old can apply for child coverage

    More information

    Important notes

    Policy owner's protection scheme

    Policy wording

    Terms and conditions

    Terms & Conditions Governing the GREAT TravelCare 2025 Launch Promotion

    READY TO APPLY?

    From now till 11 November 2025, enjoy up to 50% off travel insurance!

    OCBC app
    OCBC app

    or

    Desktop browser
    Mobile browser

    How Cancel For Any Reason Cover works

    When can you make a claim under Cancel For Any Reason benefit?

    IMPORTANT NOTE:
    Initial trip deposit refers to the first booking you make for your trip. This can include bookings made for your transportation, accommodation, or entertainment tickets. Entertainment tickets include tickets to concerts, sports events, theater performances, amusement parks and other entertainment purposes.

    We will also only reimburse 50% of the relevant travel costs.


    
General exclusions apply. Refer to the policy wording for more information.

    Pre-existing conditions coverage

    What is a pre-existing condition?

    Any condition, illness, injury, disability or birth defect for which:

    • You received medical advice, diagnosis, treatment, medication, surgery, or were hospitalized in the 12 months before your trip; or you had signs or symptoms in the last 12 months before your trip.

    Examples of conditions can include allergies, asthma, arthritis, diabetes, epilepsy, eczema, heart disease, high blood pressure, lung disease or stroke.

    How this cover helps you

    This covers you for issues arising from pre-existing conditions, including:

    • Overseas medical expenses
    • Traditional Chinese Medicine overseas
    • Emergency evacuation
    • Trip cancellation, postponement or disruption
    • Hospital or family visits if needed
    • Repatriation and condolence cash

    What is not covered

    • You have a terminal prognosis with a life expectancy of less than 12 months.
    • Your pre-existing condition worsens within 30 days before your trip, where a doctor advised tests specialist care or surgery.

    Note: This add-on benefit will cover up to 45 days from the start of the trip.

    Important notes

    The above is for general information only. It is not a contract of insurance. It does not constitute an offer to buy an insurance product or service. It is also not intended to provide any insurance or financial advice. The precise terms and conditions of the plans are specified in the insurance policy contract. GREAT TravelCare is underwritten by Great Eastern General Insurance Limited, a wholly owned subsidiary of Great Eastern Holdings Limited, part of the OCBC Group. GREAT TravelCare is not a bank deposit or obligation of, or guaranteed by OCBC.

    No representation or warranty whatsoever (including without limitation any representation or warranty as to accuracy, usefulness, adequacy, timeliness or completeness) in respect of any information (including without limitation any statement, figures, opinion, view or estimate) provided herein is given by OCBC and it should not be relied upon as such. OCBC does not undertake an obligation to update the information or to correct any inaccuracy that may become apparent at a later time. All information presented is subject to change without notice. OCBC shall not be responsible or liable for any loss or damage whatsoever arising directly or indirectly howsoever in connection with or as a result of any person acting on any information provided herein.

    Claims arising from events that have already occurred or made known to public via authorities or media before your application will not be covered.

    Information presented as at 8 October 2025.

    Policy Owner's Protection Scheme

    This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us or visit the General Insurance Association (GIA) or SDIC websites (www.gia.org.sg or www.sdic.org.sg).

    Attention: Claims Department
    Great Eastern General Insurance Limited
    1 Pickering Street, #01-01
    Great Eastern Centre,
    Singapore 048659

    Note: Retain all original receipts and documents for the next 6 months in case they are required for further investigation.

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