Help And Support
Payments and Transactions - General
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Pricing guide
Pricing for Personal Banking products
Download the full pricing guide for Personal Banking Products.
Pricing for Business Banking products
Download the full pricing guide for Business Banking Products.
Pricing for Premier Banking products
Download the full pricing guide for Premier Banking Products.
Pricing for Premier Private Client products
Download the full pricing guide for Premier Private Client Products.
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SMS Notification Alerts for Transactions
We will update you with your transaction details by sending SMS notification alerts to your mobile phone number. You will receive instantaneous SMS alerts when you make the following transactions.
No.
Type of SMS Alerts
Default Enrolment Settings
Default Amount
1
Overseas ATM cash withdrawal
Auto-enrolment
S$1.00
2
Local ATM cash withdrawals,
top-ups and NETS purchasesAuto-enrolment
S$1,000.00
3
Funds transfers and bill payments at ATM
Auto-enrolment
S$1,000.00
4
Other account debit alerts*
- Cheques
- GIRO
- Remittance
- Others (such as other financial transactions via branches and Phone Banking)
No auto-enrolment Amount shall be determined by customer 5
Online Banking payments and transfers
Auto enrolment
S$0.01
6
Update of contact details via ATM and Online Banking
Auto-enrolment#
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7
Activation/Deactivation of overseas ATM cash withdrawal feature
Auto-enrolment#
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8
Activation of credit and debit cards
Auto-enrolment#
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9
Change of alert settings
Auto-enrolment#
10 Deposit
- Other transactions via other banking channelsNo auto-enrolment Amount shall be determined by customer 11 Debit/credit card transactions^
Auto-enrolment S$1,000.00 * If your transaction exceeds S$100,000.00, we will send you SMS notification alerts irrespective of the alert setting.
# You are unable to unsubscribe to this alert as it is mandatory.
^ Transactions initiated by the Bank, such as credit card cashbacks, will not trigger notifications.You may choose to customise the alert settings via OCBC Online Banking.
For more enquiries, please call 1800 363 3333 or visit any of our OCBC branches.Update Your Mobile Phone Number Now
To ensure you are kept informed of your account/transaction details, it is important for the bank to be updated with your current mobile phone number.
You may update your mobile phone number via the following methods:
- OCBC Online Banking
- OCBC ATM
- Call +65 6363 3333 using your telephone PIN
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Pay Any Card service via ATM
- Insert ATM card
- Select language
- Key in your PIN
- Select "MORE SERVICES"
- Select "BILL PAYMENT"
- Select "PAY OTHER BANK'S CREDIT CARD"
- Follow the instructions to complete the transaction