For full redemption of all loans for your mortgaged property, you will need to submit an application with the Home Loan Service Form 2 months before the intended prepayment date. If your mortgaged property is an overseas property, you will need to submit an application with the Home Loan Service Form 3 months before the intended prepayment date. If your loan is tagged to Singapore Inter-Bank Offer Rate (SIBOR), Singapore Overnight Rate (SOR) or Cost of Funds, the prepayment date will be the first Rate Review Date (RRD) after the notice period. You will need to pay interest in lieu if insufficient notice is given.

Any cash reward you received may be clawed back. Clawback of cash reward and prepayment penalty (if any) will be indicated in the Letter of Offer (LO) or the latest Supplementary Letter of Offer (SLO).

You can either choose to deduct the full redemption amount from the OCBC account used for your monthly instalments or arrange with your appointed law firm to write to the Bank to facilitate your request. If you appoint a law firm that is not on the panel, we have the right to appoint a firm on the panel to act for OCBC Bank; you will be charged legal fees by both law firms.

If we have issues processing your request, you will receive an email from us with more details.

You can make an ad-hoc payment to reduce your outstanding loan balance via cash, CPF or a combination of both for your Private Home Loan or HDB Home Loan by submitting your request with the Home Loan Service Form. You will need to submit an application with the Home Loan Service Form 1 month before the intended prepayment date. If your loan is tagged to Singapore Inter-Bank Offer Rate (SIBOR), Singapore Overnight Rate (SOR) or Cost of Funds, the prepayment date will be the first Rate Review Date (RRD) after the required 1-month notice period. You will need to pay interest in lieu if insufficient notice is given.

Your intended prepayment amount should be minimally S$5,000 and in multiples of S$1,000. Prepayment penalty (if any) will be based on your interest rate package and if your loan is still within lock-in period. Any such prepayment penalty will be indicated in the Letter of Offer (LO) or the latest Supplementary Letter of Offer (SLO).

If your loan has been fully disbursed, you can choose to keep the instalment amount unchanged or revise the instalment amount accordingly. If you are using CPF funds to service your monthly instalment, you will need to inform CPF Board to revise the monthly amount deducted from CPF account to the Bank.

The Bank will send a system-generated advice to you confirming:

• The receipt of notice
• Amount of prepayment
• Effective date of prepayment

You can then instruct CPF Board on when to remit funds or arrange for cash to be credited to your direct debiting account on the effective date by:

• Completing online form CPF Form 4B (for Private Home Loan) or completing CPF Form HBL4 (for HDB Loan) at www.cpf.gov.sg (log in with your Singpass)

You will receive a system-generated advice informing you on the effective date and revised instalment amount after the prepayment has been made.

If we have issues processing your request, you will receive an email from us with more details.

If you intend to make a partial or full prepayment of your bridging loan, please download Home Loan Request Form to submit your request.

We will need to receive your notice at least 1 week before the proposed deduction date. Please include:

• Date of letter by the Bank to confirm your partial repayment instruction
• Loan account number and mortgage property details
• Instructions to cancel the repayment (indicate the amount)
• Sign the letter and submit it at any OCBC Bank branch or mail it to:

  
  Loan Operations (Secured Loan)
  Bras Basah Post Office
  Locked Bag Service No. 8
  Singapore 911886

Find out more information about repricing your existing home loan under the Home Loans Repricing page. You can submit an application with the Home Loan Service Form.

The Bank will be in touch with you in 2 working days after your application is submitted.

You can submit an application with the Home Loan Service Form. There will be a processing fee of S$500 for your request.

Your request is subjected to review by the Bank. It can only be processed if there are sufficient funds in your account for the deduction of the relevant fees (if any). Your monthly instalment amount will be revised thereafter. You will receive a system-generated advice once your request is processed.

For your lengthening of loan tenure request, the Bank will be in touch with you in 2 working days after your application is submitted. For your shortening of loan tenure request, you will receive a system-generated advice once it is processed.

If we have issues processing your request, you will receive an email from us with more details.

You can submit a Home Loan Service Form application to change the debiting account of your loan. If you intend to change the debiting account of your home to a joint account operated with joint signing authority or a third party account, you may submit the Consent Form for Direct Debit Authorisation (First Party) or Consent Form for Direct Debit Authorisation (Third-Party) at any OCBC Bank branch or mail it to:

• 
  Loan Operations (Secured Loan)
  Bras Basah Post Office
  Locked Bag Service No. 8
  Singapore 911886
  
  

Once the request is processed, your monthly instalment as well as any fees relating to your home loan will be deducted from the new direct debiting account.

The fire insurance will be cancelled automatically upon full redemption of the housing loan if:

• An early full redemption is performed, and a lawyer was engaged to complete the redemption and discharging of the title deed or;
• The fire insurance was arranged by the Bank (e.g. Great Eastern General)

A home loan account statement will be sent to you every year, dated 31 December. If your property is an Australian or United Kingdom property, you will receive an additional statement dated 30 June or 30 April respectively.

You can request your home loan account statements by submitting the Account Information Update/Request form available in the Accounts section at OCBC Help and Support > Banking forms. We do not charge for retrieving your loan statement for the current year. There will be a fee of S$50 plus Goods & Services Tax (GST) per statement for retrieving previous years’ statements.

You need to engage a lawyer who must write to us asking that your title deeds be discharged. Mail the request to:

• 
  Loan Operations (Secured Loan)
  Bras Basah Post Office
  Locked Bag Service No. 8
  Singapore 911886
  
  

If you do not write to us, the bank will appoint a lawyer who will contact you within 2 months.

If you have not appointed a lawyer to represent yourself by then, you can appoint the bank’s lawyer to act for you. There is no timeline set as it depends on how quickly you respond to the lawyer.

Send a written request to:

• 
  Loan Operations (Secured Loan)
  Bras Basah Post Office
  Locked Bag Service No. 8
  Singapore 911886
  
  

If your request is approved, there will be a custody fee of S$500 a year.

There is no premium refund for fire insurance tagged to HDB property home loan. For fire insurance tagged to Private property home loan, it will take about 4-6 weeks for the premium to be credited to your Direct Debit Authorization (DDA) Account, depending on when the endorsement is done by OAC.

In the event that your DDA Account is closed, we will send you a cashier's order.

Upon cancellation of policy, you will receive:

• A letter, to inform you if funds have been credited to your account or sent to you as a cashier’s order
• Endorsement Note states the effective date of cancellation
• Tax Invoice shows the policy period and gives a breakdown of the charges

You will receive the renewal policy and a notification letter 1 month before the deduction due date.