Phone Banking

SMS Banking

Services Available

Please send the SMS request from the mobile number you registered with us. Send the request to 72323 (local) or +65 9327 2323 (overseas).

 

ServicesSMS FormatOne-Time Password
(OTP) Required?
Waiver Requests

We will reply to you via SMS within 10 business days. Waiver request is subjected to approval.
Card waiver
WAV space <NRIC> space <Last 4 digits of card number> to 72323

Example : WAV S7612345X 1234

Easicredit waiver
ASF space <NRIC> space <Last 4 digits of ATM card number> to 72323

Example : ASF S7612345X 1234
 
N
Card Activation Activate your Credit or Debit Card
ACT space <NRIC/Passport> <Last 4 digits of card number> to 72323

Example : ACT S7612345X 1234

Activate your ATM Card
AEC space <NRIC/Passport> <Last 4 digits of card number> to 72323

Example : AEC S7612345X 1234
 
Y
Activate your card for overseas ATM Cash withdrawal ATM space <NRIC> <Last 4 digits of card number> activate or deactivate to 72323

Example : ATM S7612345X 1234 activate OR
Example : ATM S7637838X 1234 deactivate
 
Y
Activate the magnetic stripe on your card MAG space <NRIC> space <last 4 digits of card number> <activate/ deactivate> <if activate, duration in days, max 999, put 0 to deactivate>

Example : MAG S7612345X 1234 activate 10 OR
Example : MAG S7612345X 1234 deactivate 0
 
Y
Balance Enquiry

(excludes Plus! Savings Account and SGD/Foreign Currency Fixed Deposits)
BAL space <NRIC> space <last 6 digits of account>

Example : BAL S7612345X 123456
 
Y
To check on your credit card latest statement outstanding balance BAL space <NRIC> space <last 4 digits of card>

Example : BAL S7612345X 1234
 
Y
Check last 5 Transactions on your Saving/Current Account LAST space <NRIC> space <last 6 digits of account number>

Example : LAST S7612345X 123456
 
Y
Check last 5 Transactions on your Credit Card LAST space <NRIC> space <last 4 digits of card>

Example : LAST S7612345X 1234
 
Y
Rewards Redemption REW space <NRIC> space <last 4 digits of card number> space <reward ID> space <# of vouchers>

Example : REW S7612345X 1234 654321 9
 
N
Find the nearest branch location FIND space <my location>

Example : FIND Jurong
 
N
List the account numbers of your Products Holding

[returns only last 8 digits of card number or 6 digits of account number]
LIST <NRIC>

Example : LIST S7612346X
 
Y
Request for Temporary Limit Increase TEMP space <NRIC> space <last 4 digits of credit card number> space <desired total limit> space <reason: travel, marriage, medical or other> space <duration in months>

Example : TEMP S7612345X 1234 10000 TRAVEL 2
 
N
Request for a list of SMS Banking Services MENU  
N

Eligibility

You must

a) Be a NRIC holder with registered with us
b) Hold at least one of the following accounts:
    a. Savings Account
    b. Current Account
    c. Personal credit card holder (excluding business/ corporate cards)
c) Have your mobile number registered with us and sign up for SMS OTP authentication.

Update mobile phone number for SMS OTP (one-time password)