OCBC ATM/Phone Banking/Internet Banking/Mobile Banking Payment can be made at any OCBC ATM, through OCBC Phone Banking at 1800 363 3333, OCBC Internet Banking at www.ocbc.com/, or OCBC Mobile Banking. Payment received after 9.00pm will be reflected on the next business day.
Interbank GIRO Payments will be debited automatically on the Payment Due Date from your designated bank account as indicated in your Interbank GIRO application form. If the Payment Due Date falls on a Saturday, Sunday or Public Holiday, the deduction will be made on the previous working day.
Cheque Payment Cheques should be crossed and made payable to OCBC Bank – Credit Cards. You may download our Business Reply Envelope or mail it to:
Cheque payments must be cleared by the Payment Due Date, and will not be processed on Saturdays, Sundays and Public Holidays. Cheque payments can be dropped at Quick Cheque Deposit (QCD) Boxes at all OCBC branches and Fastlanes in Singapore. Please DO NOT send post-dated cheques.
Cash Payment Cash Payment are accepted at all OCBC Bank branches and Cash Deposit Machines located at OCBC Fastlanes in Singapore. Please DO NOT send cash by mail.
iNETS Kiosks/AXS Stations Payments can be made via NETS or CashCard at any iNETS Kiosk or AXS Stations islandwide. For payment made before 5 pm, your account will be credited on the next calendar day. Please make payment to individual card account separately.
Click "Redeem your rewards" and a new browser will open automatically.
Select card type and click "next".
Select the rewards category you are interested in.
Select the Account / Card No. to redeem from. Your OCBC$ Rewards voucher will be sent to the corresponding mailing address of the selected account. To redeem an OCBC$ Reward that requires OCBC$ and cash, please select a credit card account as the cash component will be debited from your credit card account.
Select your desired OCBC$ Reward and click "add to cart".
Select the OCBC Card number you wish to use to make your redemption.
Select the quantity of the reward.
Select "Check Out" to confirm redemption or click ‘Continue Shopping’ to continue redeeming more OCBC$ Rewards.
To redeem an OCBC$ Reward that requires OCBC$ and cash, please select a credit card account as the cash component will be debited from your credit card account.
An OCBC$ Rewards voucher will be sent to you within 7 working days.
Download the OCBC Mobile Banking app or visit ocbc.com/login on your smartphone’s browser.
Select “Get Deals & Rewards”, followed by “Redeem Rewards".
Select the reward you wish to redeem.
Login with your Online Banking access or your credit card details to redeem the reward.
Click on “Submit” to confirm your redemption.
An OCBC$ Rewards Voucher will be sent to you within 7 working days.
Call 1800 363 3333 or (65) 6363 3333 when overseas.
Press 1 for English, 2 for Mandarin
Press *3 and enter your phone banking access code and PIN followed by #
Press 3 for Rewards, temp limit increase or PIN change
Press 1 for Rewards Redemption.
Enter your 16-digit Credit Card Number follow by #.
Press 1 to confirm.
Enter the 6-digit product code.
Enter quantity of the reward.
Press 1 to confirm
An OCBC$ Rewards Voucher will be sent to you within 7 working days
Note: This service is applicable to principle card only.
All Foreign currency transactions made in US dollars will be converted into Singapore dollars at the rate determined by the respective card associations or such rates as the Bank may determine from time to time. Transactions made in foreign currency other than US dollars will first be converted to US dollars before they are converted into Singapore dollars at the rate determined by the respective card associations (Visa or MasterCard International) or such rates as the Bank may determine from time to time. The conversion rate is applied on the date of posting to the Card Account and may be different from the rate in effect on the date of transaction. All foreign currency transactions mentioned above (including reversals and refunds) will be subject to: (i) Conversion costs incurred by the bank at 1% ; and/or (ii) Bank Administrative Fee of 1.8%
An additional fee will be levied on all Visa and MasterCard transactions effected in Singapore dollars and processed overseas (including online transactions). This includes but is not limited to (i) any Visa or MasterCard retail transaction presented in foreign currency that you choose to pay in Singapore dollars via dynamic currency conversion and (ii) any online retail card transaction charged to your Visa and MasterCard cards on overseas websites in Singapore Dollars. The additional fee charged is 0.8% and 1% on all converted Singapore dollar amounts for Visa and MasterCard transactions respectively.
With effect from 15 October 2016, the dynamic currency conversion (DCC) fee charged for Visa Card transactions on all converted Singapore dollar amounts will be revised from 0.8% to 1%.