Online & Mobile Banking

Online Transactions

OCBC Pay Anyone™


What is the OCBC Pay Anyone™ service about?

OCBC Pay Anyone™ is a new service on OCBC Mobile Banking that allows OCBC customers with a personal savings and/or current account(s) to send money to recipient(s) up to a cumulative limit of S$1000 per day. The collection details will be sent to the recipient's Singapore-registered mobile number, email address or Facebook wall (that is only visible to the recipient).

OCBC Pay Anyone™ is currently available on iPhone and Android smart phone.

To use this service, simply download the OCBC Mobile Banking application via App Store or Google Play and click on the "Pay Anyone" 
 banner located at the bottom OCBC Mobile Banking login page. Alternatively, click on the arrow to go to the second page and click on the “Pay Anyone icon”

Pay Bills

Via Online Banking:
Online payments can be made to any billing organisations registered with us. Pay directly from your bank account or OCBC credit card:

  1. Login to online banking.
  2. Under “Payment & transfer” menu, click “Pay bills”
  3. Select ‘Pay billing organisation’
  4. Choose what bill you want to pay and follow the online instructions

Not all billing organisations support credit card payments. Please check with the respective billing organisations.

Via Mobile Banking:

  1. Login to mobile banking.
  2. Tap on the menu bar on the top left of the screen.
  3. Tap on “Pay bills”.
  4. Tap on “Billing organisation”.
  5. Choose the account to pay the bill from, the billing organisation, date of transfer, amount to transfer and “Slide to Submit”.
  6. Review your details and tap on “Confirm payment” to complete the bill payment.

Pay OCBC credit card bills

Via Mobile Banking:

    1. Login to mobile banking.
    2. Tap on the menu bar on the top left of the screen.
    3. Tap on “Pay bills”.
    4. Tap on “Credit card”.
    5. Choose the account to pay the bill from, the billing organisation, date of transfer, amount to transfer and “Slide to Submit”.
    6. Review your details and tap on “Confirm payment” to complete the credit card bill payment.

Pay any card (and other banks' credit cards)

Via Mobile Banking:

  1. Login to mobile banking.
  2. Tap on the menu bar on the top left of the screen.
  3. Tap on “Pay bills”.
  4. Tap on “Credit card”.
  5. Choose the account to pay the bill from, the billing organisation, date of transfer, amount to transfer and “Slide to Submit”.
  6. Review your details and tap on “Confirm payment” to complete the credit card bill payment.

Pay fines

 

  1. Login to online banking.
  2. Select ‘Payment & transfers’ under the menu
  3. Select ‘Pay bills’
  4. Select ‘Single bill payment’ on the left menu
  5. Select the billing organisation to pay, and enter the “Bill reference no.”
  6. Follow the online instructions

Add payee for bill payment

Via Mobile Banking
Adhoc bill payment and/or Add billing organisation:

  1. Login to mobile banking.
  2. Tap on “Billing organisation”.
  3. Tap on “Single bill payment”.
  4. Select “Billing organization” from the list.
  5. Input “Bill reference no.”, date of transfer, transfer amount and “Slide to Submit”.
  6. Review your details and tap on “Confirm payment”.
  7. Enter One-Time Password.
  8. Tap on “Add this billing organisation” to add the “Billing organisation” to payee list.

Pay a company not inthe list of organisations


You cannot make payment to a company not in the list of billing organisations

However, we’re always adding new billing organisations. If there is one you think we should add, let us know via our online enquiry form.

Make payment for terminated credit card


  • Login to online banking.
  • Select ‘Payment & transfers’ under the menu
  • Select ‘Pay bills’
  • Select ‘Single bill payment’ on the left menu 
  • Search for "OCBC / Plus! Credit Card" under billing organisations.
  • Enter your credit card number under "Bill reference number".
  • Select the payment date and the amount.
  • Follow the online instructions

Transfer funds

Via Mobile banking:

  1. Login to mobile banking.
  2. Tap on the menu bar on the top left of the screen.
  3. Tap on “Transfer funds”.

You can transfer to an account:

  1. In Singapore
           a) via an account number 
           b) via mobile, NRIC or FIN number
           c) PayNow
  2. Overseas
           a) to an account overseas
           b) to a foreign currency in Singapore (other bank)

Money2India Transfers

  • Visit https://m2inet.icicibank.co.in/m2iNet to login with your User ID and password
  • Select NetExpress transfer mode and add your OCBC Bank account details
  • Select the Receiver, Purpose of Remittance and enter the Remittance amount
  • Confirm the provided details to initiate the NetExpress request
  • You will receive a Money2India unique transaction tracking number and instructions to fund the request
  • Log in to OCBC Online Banking
  • From the top menu bar, select "Payment & transfer" > "Pay bills"
  • On the left navigation menu, select "Single bill payment"
  • Select "ICICI Bank" from the drop-down list for billing organisation
  • Enter the unique Tracking Number provided by ICICI Bank Money2India in the "Bill reference no." field
  • Enter payment details:
    • The amount in SGD;
    • The payment date (if it is not today); and
    • The bank account to pay from
  • Confirm the details on the next screen, and click “Submit >” to complete the request

Add or delete payee for fund transfer

Via Mobile Banking

Add payee

  1. Login to mobile banking.
  2. Tap on the menu bar on the top left of the screen.
  3. Tap on “Transfer funds”.
  4. Tap on “Add or delete payees”.
  5. Tap on “Add payee”.
  6. Follow the mobile banking instructions to add payee.

Delete payee

  1. Login to mobile banking.
  2. Tap on the menu bar on the top left of the screen.
  3. Tap on “Transfer funds”.
  4. Tap on “Add or delete payees”.
  5. Tap on the “Delete payee” button.
  6. Follow the mobile banking instructions to delete payee.

Add a non-OCBC account as payee


  1. Login to online banking.
  2. Select “Payment & transfer, and click on “Transfer funds”
  3. Select "to another bank account in Singapore"
  4. Click “Add account”
  5. Select the kind of account you want to transfer to.
  6. Follow the online instructions

You will be asked for a one-time password (OTP) before you can transfer funds to this account.

Notify payee of transferred funds


After you have completed made the funds transfer, you can notify your beneficiary by filling in the following information:

 

  • To: The “To” field will be automatically filled in if you have updated your payee’s email. Alternatively, you may choose to enter the email address on this page which will be automatically updated to the respective beneficiary's details.
  • From: You can input a name/nick and your personal email address that is familiar to your recipient in the “From” section. This will enable them to recognise who you are.
  • Cc: If you wish to receive a copy of the email, you can do so by selecting “Your email address as above”.
  • Personal Message: You can personalise your email by composing a message to the beneficiary.

The details of the requested transfer will be included automatically as part of the email message with your personal account information filtered out so as to ensure your confidentiality.

Same-day transfer to other banks

Transferring funds to other bank accounts in Singapore is free and take 2 to 3 business days to process. Transfers made after 9:00 PM will only be processed the next business day. For recurring or future dated transfers, the daily limit will apply on the day of the transfer. If the funds are returned to us, a processing fee of 0.50 SGD will apply.

Same-day transfer
For urgent transfers, use our Same-day transfer service to transfer your SGD funds to other bank accounts in Singapore on the same day. A 5.00 SGD service charge applies for each same-day transfer. Same-day transfers submitted after 4:30 PM, or on a weekend or public holiday, will be processed the next business day (charge still applies).

Important: Please set up the Beneficiary Account Name and Beneficiary Account no. as per the receiving bank's record to avoid delays.

Transfer funds to overseas via Telegraphic transfer

Via Mobile Banking:

  1. Login to mobile banking.
  2. Tap on the menu bar on the top left of the screen.
  3. Tap on “Transfer funds”.
  4. Tap on “Overseas”.
  5. Choose the funding account, beneficiary account, remitting currency, enter transfer amount before you “Slide to Submit”.
  6. Follow the mobile banking instructions to complete the overseas funds transfer.

Make a fixed deposit placement


You need to have an existing OCBC SGD Fixed Deposit Account to make a fixed deposit placement online. If you do not have one, please visit any of OCBC branch today to open an account and make an active receipt.


To make a fixed deposit placement:

  1. You are required to have a Fixed Deposit with us and a Current account or Savings account
  2. Login to online banking
  3. Click on your fixed deposit in the “Overview” page and then click “Place new deposit”.
  4. Select the time deposit account of your choice.
  5. Enter the amount for your fixed deposit placement.
  6. Enter the deposit period.
  7. Select the account from which your fixed deposit will be funded.
  8. Click “Next” to proceed.

 

This service is not applicable for ESTEEM and CPF Time Deposit Account holders.

Apply for Travel Insurance

Via Online Banking

You need to have an existing account (deposit or credit/debit card).

  1. Log in to Online Banking
  2. Click on Investments and insurance on the menu, and select Buy insurance.
  3. Click on buy now under Explorer Travel Insurance.
  4. Fill in your travel details and select the insurance plan you wish to purchase.
  5. Your personal details will be pre-populated. If you are buying for other travellers, you will need to fill in their particulars.
  6. Confirm that all information provided is correct and click on proceed to payment.
  7. Select the account you wish to pay your premium from, and click on next.
  8. Confirm the payment details, and click on submit.
  9. Upon successful submission, your application of insurance is completed and you will receive your policy documents in the email address you have provided.

 

Via Mobile Banking:

  1. Launch your OCBC Mobile Banking app
  2. Tap on arrow ‘>’ on login page
  3. Tap on ‘Insurance’ icon
  4. Select Explorer Travel Insurance.
  1. Fill in your travel details and select the plans you wish to purchase.
  2. Fill in travellers’ personal details.
  3. Enter your credit/debit card details for payment and click on proceed to payment.
  4. Upon successful submission, your application of insurance is completed and you will receive your policy documents in the email address you have provided.

Do a balance transfer

Via Online Banking
You will need to have an OCBC credit card or EasiCredit account

  1. Login to online banking
  2. Select “Open an account” and click “Transfer your balance”
  3. Enter the details to transfer the balance from
  4. Follow the online instructions

Via Mobile banking:

  1. Login to mobile banking.
  2. Tap on the menu bar on the top left of the screen.
  3. Tap on “More services”.
  4. Select “Card services” and choose “Apply for balance transfer”.
  5. Follow the mobile banking instructions to complete the transaction.

 

Top-up cards

Via Online Banking:

  1. Login to online banking
  2. Select “Payment & transfer” and click “Top up cards”
  3. You can top up your SingTel Hi!Card or StarHub Prepaid Card
  4. Enter the details of your card
  5. Follow the online instructions

Via Mobile Banking:

  1. Login to mobile banking.
  2. Tap on the menu bar on the top left of the screen.
  3. Tap on “More services”.
  4. Select “Top-up cards”.
  5. Select “Telco prepaid card” for “Singtel Hi!Card Top-up” and “StarHub Prepaid Card Top-up”
  6. Select “EZ-Link card” for “EZ-Link Card Top-up”
  7. Follow the mobile banking instructions.

Apply for IPO


  1. Login to online banking
  2. Select “Investment & trading ” and click “Initial public offering” (IPO)
  3. The list of current IPO available will be shown. If there are no IPO at that moment, a notice will be shown to you.
  4. Follow the online instructions