Help And Support

General - General

Frequently asked questions
  • Apply for Securities via Electronic Securities Application (ESA) using both cash and CPF

    You can do so at an ATM and OCBC Online Banking (not available on OCBC Digital app).

    Via OCBC Online Banking

    1. Go to
    2. Under “Investment and Insurance”, select “Electronic Securities Application”.

    Via ATM

    1. Select "More Services".
    2. Select "Investment Services".
    3. Select "Electronic Security Application".
    4. Select the counter you wish to apply for.
  • Unsuccessful application

    Unused CPF funds will be refunded to your CPF Investment Account, which are then transferred to your CPF Ordinary Account at the end of the month.

  • SGS Treasury Bill/Bond and Rights Application

    You can use cash to apply for any such issue at any OCBC ATM.

  • Timings for Electronic Securities Application (ESA)

    Electronic Securities Application (ESA) service is available between 6:30am to 9:50pm from Monday to Saturday and 8:00am to 10:15pm on Sunday and Public Holidays.