Help And Support
Investments - Corporate Actions
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Frequently Asked Questions
1. How do I respond via OCBC Online Banking (OCBC Internet/Mobile Banking) to a corporate action for shares that I have bought using my CPF Investment Account and/or SRS Account?
Via OCBC Internet Banking
Either:
- Log in to OCBC Online Banking with your Access Code and PIN
- In the top navigation bar, select Investment and Insurance > Retirement Portfolio > Corporate actions
Or:
- Log in to OCBC Online Banking with your Access Code and PIN
- Scroll down to Retirement Portfolio > CPF Investment Account/SRS Account
- Select Retirement Portfolio Summary > Corporate actions
Via OCBC Mobile Banking app
- Log in to the OCBC Mobile Banking app using your Access Code and PIN or OCBC OneTouch™ / OCBC OneLook™
- Tap on the menu bar on the top left of the screen > Invest > Corporate actions
Via OCBC Mobile Banking Web
- Log in to OCBC Mobile Banking via your web browser using your Access Code and PIN
- Tap on the menu bar on the top left of the screen > More Services > Investments > Corporate actions
2. Can I respond to a corporate action for shares that I have bought using cash from my OCBC current and/or savings account?
No. This feature is only available for shares bought using a CPF Investment Account and/or SRS Account maintained with OCBC Bank
3. What are the corporate actions I can respond to via OCBC Internet/Mobile Banking?
The corporate actions are:
- Scrip Dividend
- Cash Offer
- Share Offer
- Rights Application
- Exercise of expiring Warrants
4. Can I submit a corporate action response through OCBC Internet and Mobile Banking available 24 hours a day, 7 days a week?
Yes, this service is available 24 hours a day, 7 days a week, including public holidays.
5. I responded to a corporate action through a paper response slip. Can I check the status via OCBC Online Banking?
Yes, you can log in to OCBC Online Banking to check the status the next working day.