Help And Support

Investments - Corporation Actions

Frequently asked questions
  • Frequently Asked Questions

    1. How do I respond via OCBC Online Banking (OCBC Internet/Mobile Banking) to a corporate action for shares that I have bought using my CPF Investment Account and/or SRS Account?

    Via OCBC Internet Banking

    Either:

    1. Log in to OCBC Online Banking with your Access Code and PIN
    2. In the top navigation bar, select Investment and Insurance > Retirement Portfolio > Corporate actions

    Or:

    1. Log in to OCBC Online Banking with your Access Code and PIN
    2. Scroll down to Retirement Portfolio > CPF Investment Account/SRS Account
    3. Select Retirement Portfolio Summary > Corporate actions

    Via OCBC Mobile Banking app

    1. Log in to the OCBC Mobile Banking app using your Access Code and PIN or OCBC OneTouch™ / OCBC OneLook™
    2. Tap on the menu bar on the top left of the screen > Invest > Corporate actions

    Via OCBC Mobile Banking Web

    1. Log in to OCBC Mobile Banking via your web browser using your Access Code and PIN
    2. Tap on the menu bar on the top left of the screen > More Services > Investments > Corporate actions


    2. Can I respond to a corporate action for shares that I have bought using cash from my OCBC current and/or savings account?

    No. This feature is only available for shares bought using a CPF Investment Account and/or SRS Account maintained with OCBC Bank


    3. What are the corporate actions I can respond to via OCBC Internet/Mobile Banking?

    The corporate actions are:

    1. Scrip Dividend
    2. Cash Offer
    3. Share Offer


     4. Can I submit a corporate action response through OCBC Internet and Mobile Banking available 24 hours a day, 7 days a week?

    No, this service is only available from 9am to 9pm, Mondays to Saturdays, excluding public holidays.

     
    5. I responded to a corporate action through a paper response slip. Can I check the status via OCBC Online Banking? 

    Yes, you can log in to OCBC Online Banking to check the status the next working day.