QR Cash Withdrawal service will be progressively rolled out to all OCBC ATMs in Singapore only (except OCBC New ATMs) starting from 5 July 2019 and will be completed by 31 July 2019.

The QR Cash Withdrawal service will not be available at UOB ATMs under the Shared ATM network or at OCBC ATMs overseas.

No, the QR Cash Withdrawal service is only available to OCBC Personal Banking customers. 

CDA is not an eligible bank account for cash withdrawals, including the QR Cash Withdrawal service.

The service is available to all OCBC customers who have OCBC Internet Banking access with eligible bank accounts linked to it, and the OCBC Pay Anyone App installed on their mobile phone.

Foreign currency account is not an eligible bank account for the  QR Cash Withdrawal service.

Get started in these simple steps:

At the ATM: 

Step 1: Tap on the “Withdraw cash with OCBC Pay Anyone” button at the bottom left corner of the ATM screen

Step 2: A QR code will be generated and displayed on the ATM screen

Step 3: Login to the OCBC Pay Anyone App on your mobile phone and scan the QR code

Step 4: On the next screen, select the savings account you want to debit from and enter the amount to withdraw

Step 5: Confirm the transaction on the OCBC Pay Anyone App

Step 6: Collect the cash from the ATM

There is no service fee for using the QR Cash Withdrawal service.

For QR cash withdrawal, you can withdraw cash by using the OCBC Pay Anyone App to scan the QR code on the ATM screen. Other cash withdrawals will require an ATM/Credit/Debit Card and its card PIN.

The daily limit for QR cash withdrawal is set at S$1,000.

Yes, you can still perform a QR cash withdrawal as it has a separate limit from your ATM card withdrawal limit.

Yes, you can still perform a QR cash withdrawal as it has a separate limit from your Pay Anyone/PayNow limit.

No, you will not be able to change the QR cash withdrawal daily limit of S$1,000.

If you need to withdraw more than S$1,000, you can withdraw more funds by using your ATM card and PIN, as long as the withdrawal amount is within your card limit. 

You can press the cancel button on the ATM keypad and logout from the OCBC Pay Anyone App to discontinue with the cash withdrawal transaction.

You can find your QR cash withdrawal transaction details in the OCBC Pay Anyone App under ‘History’. The transaction will also be shown in your monthly bank statement.

An automated SMS alert will be sent to your mobile number registered with the bank for successful and unsuccessful QR cash withdrawal transactions.

The amount withdrawn will be deducted from your bank account immediately.

Yes, you will need to log in securely to the OCBC Pay Anyone App in order to perform the withdrawal. In addition, the QR code generated for each transaction is unique and cannot be reused.

Yes, you may do so. Simply go to “Settings” in the OCBC Pay Anyone App to opt-out from the QR Cash Withdrawal service 

Yes, a SMS alert will be sent to your mobile number registered with the bank when you opt-in from the QR Cash Withdrawal service.

No. The QR Cash Withdrawal service is currently only available through the OCBC Pay Anyone App.