Car Loan | Help & Support | OCBC Singapore

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Frequently Asked Questions

  • Use / change GIRO account to repay Car Loan

    Complete the OCBC Car Loan GIRO form and mail it to us at:

    Consumer Loan Admin (TC1)
    18 Church Street
    #B1-01 OCBC Centre South Mailroom
    Singapore 049479

    The GIRO application will take about 4 to 6 weeks. You will receive a notification letter upon approval of the application.

  • Terminate GIRO for Car Loan

    At least 5 working days before the next instalment due date, you need to write in or mail the completed GIRO Termination form to:

    Consumer Loan Admin (TC1)
    18 Church Street
    #B1-01 OCBC Centre South Mailroom
    Singapore 049479

  • Get hire purchase agreement

    You will receive an email within 7 days following your loan disbursement, providing you with instructions on how to obtain your hire purchase agreement.

  • View Car Loan details on online banking

    If you have an existing online banking facility, the Auto Loan will be linked automatically.

    If you do not have an existing internet banking facility, you can apply for internet banking with your OCBC deposit account at an ATM machine, at a branch, or by mailing in the completed form.

  • Make full settlement

    Please contact us at 1800 363 3333.

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