Do it all with OCBC Digital

Wealth
Wealth

Invest at your fingertips

Your one-stop investment portal to grow your wealth.

Stay ahead with personalised wealth insights and alerts

You no longer need to worry about missing out on price fluctuations and market movements with personalised market and price alerts.

You no longer need to worry about missing out on price fluctuations and market movements with personalised market and price alerts.

Invest in equities while on the go

Access 15 global exchanges, 24/7 wealth insights and a wide range of investment products.

Access 15 global exchanges, 24/7 wealth insights and a wide range of investment products.

Leave the thinking to us with RoboInvest

Combining technological know-how with human expertise, we bring you the best of both worlds to help you grow your wealth while you sit back and relax.

Combining technological know-how with human expertise, we bring you the best of both worlds to help you grow your wealth while you sit back and relax.

Understand and plan for your future needs

OCBC Life Goals helps you to forecast your long-term needs so you feel more prepared.

OCBC Life Goals helps you to forecast your long-term needs so you feel more prepared.

Keep track of your investment portfolio and invest on the go

Buy, sell and monitor Unit Trusts, Singapore Government Securities and BCIP easily on your mobile.

Buy, sell and monitor Unit Trusts, Singapore Government Securities and BCIP easily on your mobile.

Trade foreign currencies on the go

Buy and sell up to 8 major currencies on the go with attractive exchange rates from Monday to Friday.

Buy and sell up to 8 major currencies on the go with attractive exchange rates from Monday to Friday.

Grow your wealth with our investment solutions

Manage your wealth anytime, anywhere. Invest in Unit Trusts, SGS, TD, BCIP or contribute to your SRS account.

Manage your wealth anytime, anywhere. Invest in Unit Trusts, SGS, TD, BCIP or contribute to your SRS account.

Be covered from life's uncertainties

Find peace of mind for yourself and loved ones with our comprehensive insurance coverage.

Find peace of mind for yourself and loved ones with our comprehensive insurance coverage.

The power of investing in gold and silver is now in your hands

Diversify your portfolio with safe haven investments without physical storage and at zero sales charge.

Diversify your portfolio with safe haven investments without physical storage and at zero sales charge.

Money management
Money management

Stay on top of your finances

Track and manage your money, with personalised insights to plan ahead.

Take control of all your money

Enabled by SGFinDex, Your Financial OneView shows you a consolidated view of your money from your banks and selected government agencies.

Learn more

Track and manage your money with ease

Track your spending all in one place. Set spending limits and we'll notify you when you're spending too fast.

Learn more

Turn Insights into action

Receive personalised recommendations based on your holdings and find out how you can save more, earn more and spend wiser.

Learn more

Never miss a bill payment with GIRO

Automate your payments in real-time via eGIRO with OCBC or directly from the IRAS portal.

Learn more

Hassle-free fund transfer

Transfer funds via PayNow or FAST. Plus, enjoy lower charges on overseas fund transfers.

NEW Seamless QR withdrawals and mobile payments

Introducing Scan & Pay on the OCBC Digital app - make seamless mobile payments at participating merchants and cardless cash withdrawals at OCBC ATMs by scanning the QR code.

Learn more

Plan for your short-term goals

Time to save for that dream holiday! Set up a Savings Goal and track your progress.

Login to set up now

All your cards under your control

Lock your card, request for a replacement card, activate your new card and more – all with just a new tap with our card control features.

Learn more

Lifestyle
Lifestyle

Reward your lifestyle

Enjoy rewards to match your lifestyle, with convenient online and wallet-less transacting options.

Go wallet-less with OCBC Pay Anyone™

It pays kopitiam uncles. Malls. Canteens. Peers and dears. You can also withdraw cash by scanning the QR code at our ATMs.

It pays kopitiam uncles. Malls. Canteens. Peers and dears. You can also withdraw cash by scanning the QR code at our ATMs.

Turn your spending into rewards with STACK

Introducing the one-stop digital loyalty platform that allows you to easily track and combine points from various rewards programmes, to redeem for e-vouchers instantly.

Introducing the one-stop digital loyalty platform that allows you to easily track and combine points from various rewards programmes, to redeem for e-vouchers instantly.

Get more with OCBC Cards

Enjoy exclusive offers, rebates and rewards with OCBC Cards. Whether it’s retail therapy you seek or a gastronomic meal you crave, find the perfect deal to suit your every indulgence.

Enjoy exclusive offers, rebates and rewards with OCBC Cards. Whether it’s retail therapy you seek or a gastronomic meal you crave, find the perfect deal to suit your every indulgence.

Instant approvals
Instant approvals

Easy Apply with Instant Approvals

From opening a bank account to applying for a loan, get your banking needs sorted in an instant.

Instant Bank Account opening

Open a new bank account instantly with MyInfo. No supporting documents required – simply login with your SingPass and you’re good to go!

Learn more

Seamless Card approvals

Easily apply for a credit or debit card online and open up to a world of exclusive rewards and easy transacting on-the-go.

Learn more

Get the Cash Loans you need

Discover our range of flexible and affordable repayment schemes to suit your needs.

Learn more

All the home expertise you need

Whether you’re a first-time home buyer, upgrader, or investor, find advice you can trust on OCBC OneAdvisor Home and enjoy instant loan approval with Myinfo.

Learn more

Stay secure

Manage all your banking needs with OneToken and Singpass
Enjoy a hassle-free, seamless and secure online banking experience when you activate OneToken and integrate your Singpass mobile login.

One digital token on your mobile for all your banking needs

No more hardware token or SMS OTPs to make transactions. All you need is your mobile phone once you’ve activated your OneToken.

Learn more

No more hardware token or SMS OTPs to make transactions. All you need is your mobile phone once you’ve activated your OneToken.

Learn more

Have one less password to remember

Gain easy access to OCBC Digital Banking to manage all your banking needs with your Singpass Mobile.

Learn more

Gain easy access to OCBC Digital Banking to manage all your banking needs with your Singpass Mobile.

Learn more
GET STARTED WITH OCBC DIGITAL BANKING

OCBC Digital

Available on Apple App Store, Google Play and Huawei App Gallery

Download now

Available on Apple App Store, Google Play and Huawei App Gallery

Download now

Available on Apple App Store, Google Play and Huawei App Gallery

Download now

Available on Apple App Store, Google Play and Huawei App Gallery

Download now

OCBC Pay Anyone™

Available on Apple App Store, Google Play and Huawei App Gallery

Download now

Available on Apple App Store, Google Play and Huawei App Gallery

Download now

Available on Apple App Store, Google Play and Huawei App Gallery

Download now

Available on Apple App Store, Google Play and Huawei App Gallery

Download now

FAQs
What are the key features in the OCBC Digital app?

We are constantly enhancing the mobile banking experience and cannot wait to get the cool new stuff out for you to enjoy! This is why we are progressively building and releasing these updates. We hope that you enjoy the new experience, and encourage you share your feedback with us. 

Your Activity

  1. What is “Your activity” on the Account Summary dashboard?

    • You can view all your latest transactions across all your Current, Savings and card accounts at one glance in “Your activity”. This includes your last 7 transactions from the past 7 days (including today).
    • Tap on “See more” to view all transactions from the past 7 days. You may also tap on a transaction to view more details, as well as links to actions such as viewing overall spending activity on Money In$ights or to Raise a dispute (applicable for credit cards).
    • Please note that only posted transactions will appear in “Your activity”, as well as in account transaction history (see point 5 below). There may be a lead time between when the transaction is performed and shown on the dashboard.
  2. How do I view my transaction history for individual accounts from the Account Summary dashboard?

    You can view details and transaction history (past 6 months) of individual accounts through either of these:

    • Tap on What you have / What you owe > Select a Current/Savings account or card
    • Tap on “See more” beside “Your activity” > Tap on the filter button beside “View all transactions” > Select a Current/Savings account or card
  3. How can I view more details for a transaction?

    Tapping on the individual transactions, will launch a pop-up with details such as merchant and transaction date, and links to “Money Insights” and “Raise a dispute” (applicable for credit cards).

  4. Why are transaction details shown partially in my account transaction history, whereas I can view all transaction details in “Your activity” on the Account Summary dashboard? (for 1-factor authentication customers)

    Your transaction details are shown  fully in “Your activity” on the Account Summary dashboard to provide you with quick access to your most recent transactions. We are working towards rolling this out for the account transaction history interface.

Insights

  1. Why am I not getting these personalised insights that others are seeing? Is it exclusive to some customers only?

    These personalised insights are not exclusive, customers may receive them when certain criteria are met.

  2. What is SRS contribution insight about? Does it include details such as balance to contribute?

    The insight is a reminder that you have contributed to your SRS last year, but have yet to do so this year. Therefore, the insight serves as a reminder to you.

  3. I have already acted upon the personalised insight, why do I still see it?

    Your personalised insights will only be refreshed by the first week of each month.

  4. I want to stop receiving these personalised insights, can I turn them off?

    Currently there is no available function to turn off the insights, but this option will be made available in the future.

  5. For the Food and Drink report, are food delivery services such as GrabFood included?

    Yes, the transactions listed within the Food and Drink report will include such merchants.

FRANK

  1. I have a FRANK product, why can’t I see the FRANK skin?

    The FRANK skin is currently available to our Personal Banking customers between the age of 16 to 29 years old, holding an eligible FRANK product, i.e. FRANK account, FRANK debit or credit card. This excludes Premier and PPC customers.

  2. Will I still see the FRANK skin after I close my FRANK account?

    The FRANK skin will be made available as long as you have an eligible FRANK product linked to your access code, which includes FRANK credit or debit card.

  3. I wish to revert to the original OCBC Mobile Banking app without the FRANK skin, how do I do it?

    • Tap on the top left menu
    • Tap on “Online Banking settings” > Tap on the toggle button beside “Frank theme”
  4. Why do some screens on the OCBC Mobile Banking app look slightly different from the rest?

    We are progressively updating the app with the redesigned interface and new look, starting with the Welcome screen, Notification inbox, Account Summary dashboard, All transactions page, Main menu, Current and Savings account, and card details. Other sections will be updated with the new designs over time.

  5. Can I customise the buttons on the quick access bar on Welcome screen and Account Summary dashboard?

    No, these buttons are not customisable. The buttons are selected by the bank to give customers access to commonly-performed and important transactions and services on the app.

  6. Do I need to upgrade my mobile device to download and use the latest app?

    The app is supported on devices running on iOS 11 and Android 5, or later. If your app is not running on these versions, please upgrade your operating systems on your mobile device.

  7. I do not like the new version of the app. How do I switch to the previous version?

    Once you update to the latest version, you cannot revert to previous versions of the app. However, we are happy to take your feedback and improve the app further.

  8. Must I upgrade to the latest version in order to continue using Mobile Banking? Can I continue with the current version?

    You can continue using the current version on your mobile device  with no disruption to your experience. However, we may require you to update to the latest version in the future for your security –  you will be informed via a pop-up on the app then.

 

Guide to OCBC Digital Banking
Apply for Online Banking

Via online / OCBC Digital

  1. Go to https://www.ocbc.com/getonline

  2. Fill in the details and submit the online form
  3. You will get instant access to Online Banking.

By mail

Collect and complete an online banking application form from any of our branches.

Mail it to:
Oversea-Chinese Banking Corporation Ltd
Account Services
Bras Basah Post Office
Locked Bag Service No. 8
Singapore 911886

At any of our branches
1. Visit any of our branches
2. Select your Internet Banking PIN on the spot
3. Start accessing Online Banking immediately

Internet Banking in Simplified Chinese
  1. Is Simplified Chinese language available on Internet Banking and OCBC Digital?

    Yes, it is available on Internet Banking and OCBC Digital.

  2. How do I select my language preference?

    Internet Banking:
    You may click on the language bar located at the top menu and select your preferred language.

    OCBC Digital:
    Tap on top left menu > Settings > Online Banking settings > tap on slider to turn on Chinese language

     

  3. Will I be able to type Chinese characters into form fields on OCBC Digital app?

    No, all forms fields will only accept input in English as the language enhancement is not applicable to our back-end systems.

  4. Will language selection made in Internet Banking be reflected in OCBC Digital app and vice-versa?

    Currently this is not possible. We are working on syncing the language selection between Internet Banking and OCBC Digital app and making it available in the future.

     

  5. Will I be able to see content in Chinese language across all services and features in the OCBC Digital app?

    No, we are progressively translating the app. Most services, including viewing of account information, invest, application of products, e-statements, cheque services, settings, secured mailbox are available in Chinese language in this phase (April 2020).
More questions and answers
Additional information

Access investment ideas, market updates and thematic articles from OCBC investment experts

phone

Set price alerts to monitor price fluctuations and market movements

phone

Invest on the go using the OCBC Mobile Banking app.

phone

Track and review your portfolio as and when you want to so you never miss out on market movements.

phone

Manage your finances with personalised tips

phone

Learn more about your food spending habits with a monthly report*

phone

To see this report, you need to have at least 2 transactions each for a minimum of 3 merchants.