OCBC Digital Banking | Digital Bank Services in Singapore

The all-new OCBC app. Inspired by you.

A banking experience that is uniquely yours.

Get ready for the all-new OCBC app that is designed to understand your banking needs, wants and quirks better than your best friend.

Banking that Thinks Ahead For You

Get intelligent insights for smarter banking decisions.

Pay Smoothly, Everywhere Life Takes You

Scan QR codes and pay easily, in over 40 countries.

Manage Your Money, Like a Pro

Manage and track your financial goals, all in one place.

what you will love
Cut to the chase with smart shortcuts

Cut to the chase with smart shortcuts

Why wade through menus when you can zip straight to your favourite services? After logging in, tap our newly designed shortcuts to start banking.

Prefer certain shortcuts on your home screen? Choose from over 15 services!

It is all about you

It is all about you

Get what you need, when you need it. We will send you personalised messages that are relevant and meaningful. This is what you will come to know as the OCBC experience.

All your products at one glance

All your products at one glance

See all your products in one place or get a consolidated view of your wealth under our new ‘Net worth’ tab.

Navigate with ease – no manuals required

Navigate with ease – no manuals required

Looking for your cards or to update your personal details? Our intuitive new menu will make it a breeze.

Apply for new products in just a few taps

Apply for new products in just a few taps

Levelling up your finances should never be a chore. In just a few taps, easily browse and apply for products through our smooth and streamlined application flows.

No ATM card? Get cash anyway

No ATM card? Get cash anyway

Do not sweat the small stuff like looking for your ATM card. Just scan a QR code using the OCBC app to withdraw cash from any OCBC ATM in Singapore.

a quick look at what you can expect

Watch the new OCBC app in action

With customisable shortcuts and a personalised experience, the OCBC app is here to make banking as smooth as your morning coffee.

New Users

Logging in for the first time?

We have prepared easy step-by-step guides for you to get started and navigate through OCBC app.

New users
Security measures

We take your safety seriously

Safeguarding your interests and money is a priority to us. With increased digital banking activity, beware of fraud and online scams. Learn how to make use of our security measures to protect yourself.

digital bank security
RECOGNISED BY LEADING INSTITUTIONS FOR PUTTING YOU FIRST

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Additional information


Trademarks usage

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Android, Google Pay and Google Play are trademarks of Google LLC.

HUAWEI, the Huawei logo and the AppGallery logo are trademarks of Huawei Technologies Co., Ltd.


GET STARTED WITH OCBC DIGITAL BANKING

OCBC app

Available on Apple App Store, Google Play and Huawei App Gallery

Download now

Available on Apple App Store, Google Play and Huawei App Gallery

Download now

Available on Apple App Store, Google Play and Huawei App Gallery

Download now

Available on Apple App Store, Google Play and Huawei App Gallery

Download now

FAQs
Common questions
How can I access the OCBC app?

Go to your device’s app store to download or update the app:

  • iOS devices: App Store
    Best viewed in OS version 14.5 and above
  • Android devices: Google Play Store
    Best viewed in OS version 9 and above
  • Devices using HUAWEI Mobile Services: HUAWEI AppGallery
How do I activate OCBC OneToken?

You can do so easily via the OCBC app. Activation should only be carried out on the primary mobile device you use for banking. For detailed instructions, refer to our illustrated step-by-step guide or the FAQs below.

Alternatively, activate OCBC OneToken using SMS OTP and a Token Key or a hardware token.

I do not see my latest account balance(s) and/or transaction(s) on the home screen. What should I do?

Please refresh the page by swiping down on the screen.

How can I pay a bill for my OCBC credit card?

Please take these steps:

  1. Log in to the OCBC app.
  2. Tap the ‘Cards’ tab and navigate to the card you wish to make a payment for.
  3. Tap the card to see more details.
  4. Tap ‘Card bill payment’.
How can I request a fee waiver for my OCBC credit card?

Please take any of the following options:

  1. Via Internet Banking
    1. Log in to OCBC Internet Banking.
    2. Click on ‘Customer Service’ > Credit card fee waiver.
  2. Via the OCBC app
    1. Log in to the OCBC app.
    2. Tap ‘More’ at the bottom bar.
    3. Tap ‘Card services’ > Request fee waiver.
  3. Via Phone Banking
    1. Have your OCBC credit card ready.
    2. Call our Personal Banking hotline (OCBC website > Contact us) and, when asked, say ‘credit card fee waiver’.
    3. Key in your 16-digit card number.

We will review your request and inform you of the outcome immediately.

How can I access and/or download my statements?

Please take these steps:

  1. Log in to the OCBC app.
  2. Tap ‘More’ at the bottom bar.
  3. Under ‘Documents – Statements & Letters’, tap ‘View Documents’ > Statements.
How can I add or remove a payee?

To add a payee

  1. Log in to the OCBC app.
  2. Tap ‘Pay & Transfer’ at the bottom bar.
  3. Tap ‘Payee list’ > Local and overseas payee > Add payee.
  4. Follow the instructions shown.

For your security, it will take at least 12 hours for the payee to be added.

To delete a payee

  1. Log in to the OCBC app.
  2. Tap ‘Pay & Transfer’ at the bottom bar.
  3. Tap ‘Payee list’ > Local and overseas payee > Delete payee.
  4. Follow the instructions shown.
What should I do if I encounter a technical error when I login?

If you encounter this error message, do ensure that you are using the latest version of the OCBC app. Please exit and relaunch the app before reattempting log in.

 

If the issue persists, please delete and reinstall the app. Do note that you would need to reactivate your OneToken and the 12-hour cooling period before activation applies.