To submit a credit card fee waiver request, please use any of the following options:
Via Internet Banking
- Login to OCBC Internet Banking
- Go to "Customer Service"
- Select "Credit card fee waiver"
Via OCBC Digital
- Login via OCBC Digital app
- Tap on the top left menu
- Tap on "More services" → "Card services" → "Credit card fee waiver"
Via Phone Banking
- Have your credit card ready
- Call us and when prompted, and say "credit card fee waiver"
- Key in your 16-digit card number when prompted
Your waiver request is subject to approval. You will be notified on the outcome immediately.