Stay connected with OCBC Digital Banking

NEW FEATURES ON THE OCBC MOBILE BANKING APP
OTHER FEATURES FOR YOUR BANKING NEEDS
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Live hassle-free

Our digital solutions will make your daily banking transactions easier.

All your cards under your control

All your cards under your control

Lock your card, request for a replacement card, activate your new card and more – all in just a few taps with our card control features.

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Go wallet-less with OCBC Pay Anyone™️

Go wallet-less with OCBC Pay Anyone™

It pays kopitiam uncles. Malls. Canteens. Peers and dears. You can also withdraw cash by scanning the QR code at our ATMs.

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One digital token on your mobile for all your banking needs

One digital token on your mobile for all your banking needs

No more hardware token or SMS OTPs to make transactions. All you need is your mobile phone once you've activated your OneToken.

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Hassle-free fund transfer

Hassle-free fund transfer

Transfer funds via PayNow or FAST. Plus, enjoy lower charges on overseas fund transfers.

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Seize opportunities

Never miss another banking or investment opportunity with a wealth of solutions you can access instantly.

Access investment ideas, market updates and thematic articles from OCBC investment experts

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Set price alerts to monitor price fluctuations and market movements

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Invest on the go using the OCBC Mobile Banking app.

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Track and review your portfolio as and when you want to so you never miss out on market movements.

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Manage your finances with personalised tips

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Learn more about your food spending habits with a monthly report*

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To see this report, you need to have at least 2 transactions each for a minimum of 3 merchants.

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Fulfil aspirations

Make better plans and achieve your ambitions with a range of financial planning tools and products.

GET STARTED WITH OCBC DIGITAL BANKING

OCBC Digital Banking

Available in English and Chinese

OCBC Pay Anyone™ app

FAQs
What is new in the latest OCBC Mobile Banking app

 1. What is new in the latest OCBC Mobile Banking app?

The latest OCBC Mobile Banking App release in Aug 2019 is a major update from the previous version. The main updates are:

  1. New design – the app sports a completely new look. The re-designed user interface also enables easier access to commonly-performed transactions (such as Transfer Funds and Pay Bills) through one-tap quick access buttons, as well as a new re-designed main menu.
  2. One view of all transactions – view your latest transactions across all Current, Savings and card accounts at a glance. This is available on the Account Summary dashboard –“Your activity” to view the last 7 transactions from the past 7 days; and tap on “See more” to view all transactions from the past 7 days.
  3. OCBC Banking Assistant – interact with an AI-based voice banking assistant who can help you with banking enquiries and bill payments, using just your voice. Access this by tapping on the “Banking Assistant” icon at the bottom after logging on.
  4. Manage Wealth – (introduced in Jul 2019) customers can now access and perform wealth-management services and activities on the Mobile Banking app.
  • Access to wealth content: such as market insights, investment ideas and thematic content
  • Invest on the go: buy and sell unit trusts, Singapore Government Securities, make contributions to your SRS account and pay for shares
  • Keep track: of investment portfolios and UT price movements by setting alerts.

2. Why is the app being updated so frequently? There was one update made last month

We are completely redesigning the mobile banking experience and cannot wait to get the cool new stuff out for you to enjoy! This is why we are progressively building and releasing these updates. We hope that you enjoy the new experience, and encourage you share your feedback with us.

3. Do I need to upgrade my mobile device to download and use the latest app?

The app is supported on devices running on iOS 10.3 and Android 4.4, or later. If your app is not running on these versions, please upgrade your operating systems on your mobile device.

4. What is "Your activity" on the Account Summary dashboard?

  • You can view all your latest transactions across all your Current, Savings and card accounts at one glance in "Your activity". This includes your last 7 transactions from the past 7 days (including today).
  • Tap on “See more” to view all transactions from the past 7 days. You may also tap on a transaction to view more details, as well as links to actions such as viewing overall spending activity on Money In$ights or to Raise a dispute (applicable for credit cards).
  • Please note that only posted transactions will appear in “Your activity”, as well as in account transaction history (see point 5 below). There may be a lead time between when the transaction is performed and shown on the dashboard.

5. How do I view my transaction history for individual accounts from the Account Summary dashboard?

You can view details and transaction history (past 6 months) of individual accounts through either of these:

  1. Tap on What you have / What you owe > Select a Current/Savings account or card
  2. Tap on “See more” beside “Your activity” > Tap on the filter button beside “View all transactions” > Select a Current/Savings account or card

6. How can I view more details for a transaction?

Tapping on the individual transactions, will launch a pop-up with details such as merchant and transaction date, and links to “Money Insights” and “Raise a dispute” (applicable for credit cards).

7. Why do some screens on the OCBC Mobile Banking app look slightly different from the rest?

We are progressively updating the app with the redesigned interface and new look, starting with the Welcome screen, Notification inbox, Account Summary dashboard, All transactions page, Main menu, Current and Savings account, and card details. Other sections will be updated with the new designs over time.

8. Why are transaction details shown partially in my account transaction history, whereas I can view all transaction details in “Your activity” on the Account Summary dashboard? (for 1-factor authentication customers)

Your transaction details are shown fully in “Your activity” on the Account Summary dashboard to provide you with quick access to your most recent transactions. We are working towards rolling this out for the account transaction history interface.

9. Can I customise the buttons on the quick access bar on Welcome screen and Account Summary dashboard?

No, these buttons are not customisable. The buttons are selected by the bank to give customers access to commonly-performed and important transactions and services on the app.

10. I do not like the new version of the app. How do I switch to the previous version?

Once you update to the latest version, you cannot revert to previous versions of the app. However, we are happy to take your feedback and improve the app further.

11. Must I upgrade to the latest version in order to continue using Mobile Banking? Can I continue with the current version?

You can continue using the current version on your mobile device with no disruption to yourexperience. However, we may require you to update to the latest version in the future for your security – you will be informed via a pop-up on the app then.

Guide to Digital Banking
Apply for Online Banking

Via online / mobile banking

  1. Go to https://internet.ocbc.com/internet-banking/inbregistration/index

  2. Fill in the details and submit the online form
  3. You will get instant access to Online Banking.

By mail

Collect and complete an online banking application form from any of our branches.

Mail it to:
Oversea-Chinese Banking Corporation Ltd
Account Services
Bras Basah Post Office
Locked Bag Service No. 8
Singapore 911886

At any of our branches
1. Visit any of our branches
2. Select your Internet Banking PIN on the spot
3. Start accessing Online Banking immediately

Internet Banking in Simplified Chinese
  1. Is Simplified Chinese language available on Internet Banking and Mobile Banking?

    Yes, it is available on Internet Banking and Mobile Banking.

  2. How do I select my language preference?

    Internet Banking:
    You may click on the language bar located at the top menu and select your preferred language.

    Mobile Banking:
    Tap on top left menu > Settings > Online Banking settings > tap on slider to turn on Chinese language

     

  3. Will I be able to type Chinese characters into form fields on OCBC Mobile Banking app?

    No, all forms fields will only accept input in English as the language enhancement is not applicable to our back-end systems.

  4. Will language selection made in Internet Banking be reflected in Mobile Banking app and vice-versa?

    Currently this is not possible. We are working on syncing the language selection between Internet Banking and Mobile Banking app and making it available in the future.

     

  5. Will I be able to see content in Chinese language across all services and features in the Mobile Banking app?

    No, we are progressively translating the app. Most services, including viewing of account information, invest, application of products, e-statements, cheque services, settings, secured mailbox are available in Chinese language in this phase (April 2020).
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