There are 3 ways - to log in
SMS OTP login option will not be prompted if you do not have a mobile number registered with Velocity@ocbc. To update your mobile particulars, complete the
Manage Velocity@ocbc Account Form and mail this back to us.
If the Business Mobile Banking account is locked, you can either call us at (65) 6538 1111 (Monday - Friday, 8:30am to 6:00pm, excluding public holidays) or submit the Manage Velocity@ocbc Account Form to us.
Velocity@ocbc users are required to access the system at least once every 360 days, otherwise the account will be disabled. To reactivate your account, the Business Mobile Banking user may contact us at email@example.com or call us at (65) 6538 1111 (Monday - Friday, 8:30am to 6:00pm, excluding public holidays).
There is currently no option to reset your password on the OCBC Business Mobile Banking app. To request for reset of password, click on the 'Forget Password?' hyperlink on the Velocity@ocbc login page and follow the instruction.
To update OCBC of the latest change of users in your company, please complete the Manage Velocity@ocbc Account Form and mail the form back to us.
Concurrent access by the same user to the OCBC Business Mobile Banking app and Velocity@ocbc is not allowed.
Please check your login credentials are correct. The same login credentials of Velocity@ocbc apply to Business Mobile Banking.