E-Statement is an electronic version of your paper statement in Adobe PDF format that can be retrieved through OCBC Velocity. As an OCBC Velocity user, you automatically receive e-Statements. You can retrieve up to the last 12 months of e-Statements.

This helps to reduce paper clutter and save time in organising or keeping your monthly paper statements. This is also In line with OCBC’s objective of building a sustainable future to adopt more environmentally friendly practices by moving towards paperless through digitalisation.

OCBC Velocity:

1. Login to OCBC Velocity.
2. At the top menu, select Accounts > e-Statements.

Mobile Banking:

1. Login to OCBC Business app.
2. Tap on the top left menu > e-Statements.

OCBC Velocity:

1. Login to OCBC Velocity.
2. At the top menu, select Accounts > e-Statements.
3. Select Manage.
4. Ensure there is an email address entered to receive notifications.
5. Select the accounts you want to stop receiving hard copy account statements for under the e-Statements column.

You will need to be on Velocity Classic or Standard Service Packages in order to specify who can receive your company’s e-Statements. Any of the Velocity Authorisers will be able to make the selection or changes. All Velocity users of the account will receive an email notification of any changes made.

This is a free service available to all customers.

You will be notified via email when a change to e-Statement preference is made on Velocity.

Adobe Acrobat Reader version 7.0 and above is required to view and print your e Statements. This software is free and can be downloaded from http://get.adobe.com/reader/.

We strongly encourage you to continue with e-Statements to enjoy the benefits of e-Statements and going paperless with us.

To receive hard copy statements, follow these steps:

OCBC Velocity:

1. Login to Internet Banking.
2. At the top menu, select Accounts > e-Statements.
3. Select Manage.
4. Select the accounts you want to start receiving hard copies account statements for under the Hard copies & e-Statements column.

You will need to be on Velocity Classic or Standard Service Packages in order to access Manage e-Statements menu. You will also need to be a Velocity Authoriser in order to make the change.

Your hard copy statement will be available in the immediate statement cycle if you make the selection before the statement print date.