OCBC Business Banking Notices | OCBC Business Banking SG

01 October 2022

Expand allCollapse all
  • Revisions to the Terms and Conditions Governing OCBC Business Debit Card Rebates Programme (“The Programme”) with effect from 1 November 2022

    Dear Valued Corporate Customers,

    Effective 1 November 2022, there will be revisions to the Terms and Conditions Governing OCBC Business Debit Card Rebates Programme (“The Programme”).

    Under The Programme, cardholders will now enjoy up to 1% rebate on their everyday business spend:

    1. 0.2% base rebate on all Base Transactions; and
    2. 0.8% bonus rebate on Business Travel, E-commerce Business and E-commerce Retail transactions, in addition to the 0.2% base rebate.

    For a revised copy of the Terms and Conditions Governing OCBC Business Debit Card Rebates Programme, visit the OCBC website > Business Banking > SMEs > Transactions > Transfers in Singapore dollars > Scroll down to Business Debit Card.

    If you require more information, please contact our hotline at 1800 363 3333.

    Thank you for banking with OCBC.

01 October 2022

Expand allCollapse all
  • Revision of Fees for CHF and EUR Business Accounts from 1 November 2022

    Dear Valued Corporate Customers,

    With effect from 1 November 2022, there will be a revision to the service charge for CHF and EUR Business Accounts.

      Foreign Currency Business Accounts
     

    Currency

    Daily Balance

    Service Charge Payable
    (In respective currency)

    Service Charge

    CHF

    CHF 25,000 and below

    Waived

    Above CHF 25,000

    Waived

    EUR

    EUR 25,000 and below

    Waived

    Above EUR 25,000

    Waived

    Service charge will be calculated on daily basis and is subject to periodic revision based on market conditions.

    Thank you for banking with us.

01 October 2022

Expand allCollapse all
  • Revision of Fees for Business Growth Account from 1 November 2022

    Dear Valued Corporate Customers,

    With effect from 1 November 2022, there will be a revision to the monthly service charge for Business Growth Account as follows:


      Business Growth Account
    Service Charge S$15 per month if monthly average balance falls below S$1,000

     

    Thank you for banking with us.

01 August 2022

Expand allCollapse all
  • Express Bulk Cash Deposit New Cut-off Time

    Dear Express Bulk Cash Deposit Customers,

    We are revising the daily cut-off time for the deliverance of security bags with effect from 15 August 2022.

    Branches Current Cut-off Time New Cut-off Time
    • Ang Mo Kio Central
    • Bedok
    • Causeway Point
    • Choa Chu Kang
    • Clementi
    • Compass One
    • Harbourfront
    • Hougang Mall
    • ION Orchard
    • Jurong East
    • Jurong Point
    • Marine Parade
    • NEX
    • Northpoint
    • Orchardgateway
    • Tampines
    • Toa Payoh Central
    • Waterway Point
    6pm (Mon - Sun)
    After 6pm, the cash will be counted and credited on the next working day.
    5pm (Mon - Sun)
    After 5pm, the cash will be counted and credited on the next working day.
    • Bishan
    • City Square Mall
    • Holland Village
    • Paya Lebar Square
    • United Square
    • White Sands
    6pm (Mon - Sun)
    After 6pm, the cash will be counted and credited on the next working day.
    5pm (Mon - Sun)
    After 5pm, the cash will be counted and credited on the next working day.
    1.30pm (Sat)
    After 1.30pm, the cash will be counted and credited on the next working day.
    No change
    • Bukit Batok
    • Bukit Panjang
    • North
    • OCBC Centre
    • Serangoon Garden
    • Sixth Avenue
    • Thomson
    4pm (Mon - Sun)
    After 4pm, the cash will be counted and credited on the next working day.
    No change
    11.30am (Sat)
    After 11.30am, the cash will be counted and credited on the next working day.
    No change

    We apologise for any inconvenience caused and appreciate your kind understanding.

  • Revision of Fees for Business Foreign Accounts from 1 August 2022

    Dear Valued Corporate Customers,

    With effect from 1 August 2022, there will be a revision to the monthly account fee and monthly service charge for Business Foreign Accounts – SGD Chequing Account and Multi-Currency Business Account as follows:

      SGD Chequing Account Multi-Currency Business Account
    Monthly Account Fee S$50 per month per account.

    Waived for first 2 months.
    US$50 per month per account.

    Waived for first 2 months.
    Monthly Service Fee S$200 per month if monthly average falls below S$30,000.

    Waived for first 2 month
    US$200 per month if monthly average balance falls below US$30,000.

    Monthly average balance is determined based on aggregated balances across all currencies in one account.

    Waived for first 2 months.

    Visit https://www.ocbc.com/business-banking/help-and-support/accounts-and-services/business-foreign-accounts-pricing-guide for more information.

    Thank you for banking with us.

  • Service Fee for Cash Withdrawal at non-OCBC ATMs in Malaysia

    With effect from 15 May 2022, there will be a change in service fee charged for cash withdrawal performed at non-OCBC ATMs in Malaysia. For cash withdrawals performed in Malaysia using OCBC Corporate ATM Card and Business Debit Card, below fees will apply:

    At OCBC Malaysia ATMs Free

    At other Malaysia ATMs that accept:
    VISA/Mastercard

    • Nominal 3% service charge on the S$ equivalent of the amount withdrawn (minimum S$5 and maximum S$20 per transaction)
    • Administrative fee of 2.25% of the foreign currency transaction^
    • Additional service fee, which may vary from bank to bank, may be imposed by the ATM bank

    ^Foreign currency transactions are converted to local currency based on the rate determined by the respective card associations. Cost incurred by the Bank due to this currency conversion, together with the administrative fee, will be debited to your account as part of the foreign currency transaction.

    The change in service fee for cash withdrawal performed at non-OCBC ATMs in Malaysia is due to the discontinuation of MEPS-NETS service. More details on the discontinuation of the MEPS-NETS service are available at https://www.ocbc.com/personal-banking/help-and-support/atms/general#meps-discontinuation-wef15may22.

    Thank you for banking with OCBC.

03 March 2022

Expand allCollapse all
  • Implementation of Best Execution Policy from 3 March 2022

    With effect from 3 March 2022, we will be implementing written policies and procedures in respect of our placement and/or execution of customers’ orders on the best available terms (commonly referred to as “Best Execution”). For more details, please refer to the “Best Execution Policy” document that will be made available on https://www.ocbc.com/group/policies.

01 December 2021

Expand allCollapse all
  • Revisions to OCBC Business Account Terms and Conditions from 1 January 2022

    Dear Valued Corporate Customer,

    With effect from 1 January 2022, the OCBC Business Account Terms and Conditions will be amended.

    The amendments can be found in the Singapore Product Addendum:

    • New Clauses 11.14 to 11.16

    The revised version of the OCBC Business Account Terms and Conditions will be available on https://www.ocbc.com/iwov-resources/sg/ocbc/business/pdf/business_account_terms_and_conditions.pdf from 1 December 2021.

    Thank you for banking with us.

01 November 2021

Expand allCollapse all
  • Revisions to OCBC Business Account Terms and Conditions from 8 November 2021

    Dear Valued Corporate Customer, 

    With effect from 8 November 2021, there will be revisions to the OCBC Business Account Terms and Conditions.

    The revisions can be found in the Singapore Product Addendum: 

    • New Clause 12

    The revised version of the OCBC Business Account Terms and Conditions will be available on https://www.ocbc.com/iwov-resources/sg/ocbc/business/pdf/business_account_terms_and_conditions.pdf from 8 November 2021.

    Thank you for banking with us.

29 October 2021

Expand allCollapse all
  • The Digital Business Dashboard will be discontinued on 29 November 2021

    Digital Business Dashboard Frequently Asked Questions

    If you have registered and been using the Digital Business Dashboard before 29th November 2021, please take note of the following.

    GENERAL

    1. What has changed?

    The Digital Business Dashboard will no longer be available effective from 29th November 2021. Consequently, from 29th November 2021, you will no longer be able to access the Digital Business Dashboard through the display link from Velocity that is current found on the top right-hand corner as depicted below.

    2. Is there any impact to my data that was previously reflected on the Digital Business Dashboard?

    No. The Digital Business Dashboard is a dashboard that draws data from the online business applications provided by your relevant service providers that you already use and have.

    Your respective metrics (Tiles) data from your respective online business applications will not be affected. You can still access the data from your respective applications.

    3. What will happen to the other apps that I have purchased online previously?

    The subscriptions for the other third party applications and services you may have connected or purchased through the Digital Business Dashboard will still be active and unaffected. You may still be able to login directly through the respective platforms and/or applications provided by the relevant third party service providers.

    4. Is there any cost to me now that the Digital Business Dashboard is no longer available?

    No. The Digital Business Dashboard was provided free of charge, and there is similarly no charge now that the dashboard is no longer available.

    5. What happens to my data previously displayed on the Digital Business Dashboard?

    The data that is generated, collected and/ or processed by the online business applications provided by the relevant third-party service providers (as made available through Digital Business Dashboard) will continue to be stored and processed by them, in accordance with their relevant terms and conditions and privacy policies. Please refer to them directly for more details.

    Your banking data (including without limitation, data relating to your accounts and the services and/or products provided by OCBC to you) will only be retained on the Digital Business Dashboard for a limited duration to ensure a smooth transition before it is deleted and removed from the Digital Business Dashboard. Your banking data will continue to remain available in Velocity.

    6. Do I need to terminate the connections from my existing apps to the business dashboard?

    No. There is no action required on your end and you would still be able to access your respective online business applications from the platforms and/or applications provided by the relevant third party service providers.

14 October 2021

Expand allCollapse all
  • Our Business Banking Desk at OCBC Centre Branch will only be available from Monday to Friday

    With effect from 4 December 2021, our business banking desk at OCBC Centre branch is available from Monday to Friday, 9.00am to 4.30pm. We are closed on Saturday, Sunday and Public Holidays.

    OCBC Centre Branch
    65 Chulia Street #01-01
    OCBC Centre
    Singapore 049513

    Our business account opening service remains available online 24/7. Simply scan on the QR code or search for ‘OCBC Business Account’.

    For other enquires, visit https://www.ocbc.com/business-banking or contact our Business Banking Service Managers at +65 6538 1111, from Monday to Friday, 8am to 8pm.

01 October 2021

Expand allCollapse all
  • Revision of Service Fee from 1 October 2021

    Dear Valued Corporate Customers,

    Kindly note that we will be revising the Service Fee to Service Charge in our pricing guide.

    In addition, the Service Charge for CHF, EUR and JPY Business Accounts will be computed based on daily balance instead of monthly average balance. There are no changes to existing threshold or interest rates.

      Foreign Currency Business Accounts
    Service Charge Currency Daily balance Service charge payable
    (in respective currency)
    CHF CHF 25,000 and below Waived
    Above CHF 25,000 2.5% p.a. for a daily balance* in excess of CHF 25,000
    EUR EUR 25,000 and below Waived
    Above EUR 25,000 0.75% p.a. for a daily balance* in excess of EUR 25,000
    JPY JPY 3,000,000 and below Waived
    Above JPY 3,000,000 0.5% p.a. for a daily balance* in excess of JPY 3,000,000

    *Service charge will be calculated on daily basis, and is subject to periodic revision based on market conditions.

    Thank you for banking with us.

  • Revision of Hardware token pricing from 1 October 2021

    Dear Valued Corporate Customers,

    With effect from 1 Oct 2021, the hardware token fee will be revised from $20 to $50. Customers are encouraged to switch to digital token (OCBC OneToken).

    Please complete the Apply and Manage OCBC Velocity Form and submit it through one of these options

    • Email: Use the email address linked to your OCBC Business Account to email us at bizupdate@ocbc.com
    • Mail: The address can be found on the Form.
    • Any OCBC Bank branch (except FRANK Stores and Premier Banking Centres)
  • Toa Payoh Central Business Banking Desk will be permanently closed from 1 June 2021

    We wish to inform you that Toa Payoh Central Business Banking Desk will be permanently closed from 1 June 2021.

    To open a new business account, simply apply online.

    Our Business Banking Desk services are available at:

    OCBC Centre Branch

    65 Chulia Street #01-01
    OCBC Centre
    Singapore 049513

    Operating Hours
    Mon-Fri: 9.00am to 4.30pm
    Sat: 9.00am to 11.30am
    Sundays and Public Holidays: Closed

    Please contact our Business Banking Service Managers at +65 6538 1111 if you have further queries. Our hotline is open from Mondays to Fridays, 8am to 8pm.

    Thank you.

  • Revisions to OCBC Business Account Terms and Conditions from 1 June 2021

    Dear Valued Corporate Customer,

    With effect from 1 June 2021, there will be revisions to the OCBC Business Account Terms and Conditions.

    The revisions can be found in the Singapore Local Addendum:

    • New Clause 5.8
    • New Clause 5.9
    • New Clause 5.10

    The revised version of the OCBC Business Account Terms and Conditions will be available on https://www.ocbc.com/business-banking/Forms.html from 1 June 2021.

    Thank you for banking with us.

  • Revision of terms and conditions for trade finance applications with effect from 1 May 2021

    Dear Valued Corporate Customer,

    Effective 1 May 2021, we will be revising the terms and conditions for trade finance applications.

    Please download the latest application forms with the revised terms and conditions from https://www.ocbc.com/business-banking/help-and-support/trade, starting 1 May 2021.

    Do note that old application forms will no longer be accepted after 30 June 2021.

    Please contact our Trade Finance service staff through the Trade Hotline at (65) 6318 7777 if you have further queries.

    Thank you for banking with us. We look forward to your continued support.

22 April 2021

Expand allCollapse all
  • Revisions to the Terms and Conditions Governing OCBC Business Debit Card Rebates Programme (“The Programme”) with effect from 1 April 2021

    Dear Valued Corporate Customers,

    Effective 1 April 2021, there will be revisions to the Terms and Conditions Governing OCBC Business
    Debit Card Rebates Programme (“The Programme”). The revisions are as follows:

    Under Clause 3: Other Conditions

    Clause 3(d) will be revised to expand on the list of excluded transactions, along with their
    Merchant Category Code and Description


    The revised copy of the Terms and Conditions Governing OCBC Business Debit Card Rebates
    Programme (“The Programme”) can be found at bit.ly/BDCApr21.

    If you require more information, please contact our hotline at
    Thank you for banking with OCBC.

  • Free Business Deposit Card Issuance extended till 30 June 2022

    Dear Corporate Customers,

    We encourage you to transact digitally with OCBC, we will be extending our current promotion of free business deposit card issuance till 30 June 2022, e.g., waiving the card issuance fee for each business deposit card issued.

    Business Deposit Card

    Description Card Issuance/Replacement Charges
    Card Issuance S$5 per card (Promotion extended: Free for application before 30 June 2022)
    Replacement of card due to lost/stolen/ damaged card S$5 per card

    Benefits of using Business Deposit Card:

    • Skip the branch queues. Deposit cash anytime at an OCBC ATM
    • No personal identification number (PIN) required
    • No account balance displayed
    • No need to memorise account number

    To apply, kindly visit https://www.ocbc.com/business-banking/smes/transactions/business-deposit-card

    Thank you for banking with us.

19 April 2021

Expand allCollapse all
  • Revision of Outward Remittance Telegraphic Transfer Cable Charge for Branch with effect from 1 June 2021

    Dear Valued Corporate Customers,

    With effect from 1 June 2021, the branch cable charge fee for Outward Remittance Telegraphic Transfer will be revised as follows:

    Outward Remittances

    Telegraphic Transfer
    Account Holder Cable Charge
    OCBC Velocity
    (Business Internet Banking)
    Branch
    All Accounts Flat fee of S$25 Flat fee of S$35

    Customers are encouraged to login to OCBC Velocity account to make Telegraphic Transfer transaction.

    Please feel free to approach any of our branch staff if you need further assistance on this matter. Alternatively, you can contact our Business Banking Commercial Service Centre at +65 6538 1111.

    Thank you for banking with us.

01 April 2021

Expand allCollapse all
  • Revisions to the Terms and Conditions Governing OCBC Business Debit Card Rebates Programme with effect from 1 April 2021

    Dear Valued Corporate Customers,

    Effective 1 April 2021, there will be revisions to the Terms and Conditions Governing OCBC Business Debit Card Rebates Programme (“The Programme”). The revisions are as follows:

    Under Clause 3: Other Conditions

    Clause 3(d) will be revised to expand on the list of excluded transactions, along with their Merchant Category Code and Description

    The revised copy of the Terms and Conditions Governing OCBC Business Debit Card Rebates Programme (“The Programme”) can be found at bit.ly/BDCApr21.

    If you require more information, please contact our hotline at 1800 363 3333.

    Thank you for banking with OCBC.

  • Revision of Business Foreign Account Pricing with effect from 1 April 2021

    Dear Valued Corporate Customer,

    With effect from 1 April 2021, the minimum monthly average balance for Business Foreign Accounts will be revised as follows

      Business Foreign Accounts
    Minimum Monthly Average Balance SGD Chequing Account Multi-Currency Business Account
    S$30,000 US$30,000

    Please feel free to approach any of our branch staff if you need further assistance on this matter. Alternatively, you can contact our Business Banking Commercial Service Centre at +65 6538 1111.

    Thank you for banking with us.

  • Revision of monthly service fee for EUR Business Accounts with effect from 1 April 2021

    Dear Valued Corporate Customer,

    Effective 1 April 2021, the monthly service fee will be revised for EUR Business Accounts as follows:

      EUR Business Accounts
    Monthly Service Fee Monthly average balance Service Fee
    EUR 25,000 and below Waived
    Above EUR 25,000 0.75% p.a. for a monthly average balance in excess of EUR 25,000

    Please feel free to approach any of our branch staff if you need further assistance on this matter. Alternatively, you can contact our Business Banking Commercial Service Centre at +65 6538 1111.

    Thank you for banking with us.

27 January 2021

Expand allCollapse all
  • Updates on Express Bulk Cash Deposit Services

    Dear Valued Customers,

    We wish to inform you of the following revisions:

    1. Discontinuation of Reusable Security Bags and Tags supplied by Envopak with immediate effect

      The Reusable Security Bags or Tags supplied by Envopak have been discontinued with immediate effect.

      You may order the new Reusable Security Bags or Tags supplied by Tydenbrooks any time by completing the Application Form for Express Bulk Cash or Cheque Deposit and submitting the form to your Relationship Manager or Business Banking Service Manager or your preferred OCBC branch for collection of bags.

      Do take note that the Security Tags supplied by Tydenbrooks cannot be used on the Security Bags supplied by Envopak. The purchase of the new Reusable Security Bags or Tags is required for your continued use of Express Bulk Cash or Cheque Deposit service.

    2. Revision of price for the purchase of OCBC Reusable Security Bag effective 1 March 2021

      Product Description Current Price Revised Price
      (Inclusive of GST)
      OCBC Reusable Security Bag Size: 305mm(W)x 405mm(L)x75mm(H)
      Code: TNS001
      $53.00 $56.00

      Thank you for your continued support.

21 January 2021

Expand allCollapse all
  • Our Business Banking Desks will be closing at 3pm on 29 January 2021 (Friday) for a company event.

    Dear Valued Customers,We wish to inform you that our Business Banking Desks will be closing at 3pm on 29 January 2021(Friday) for a company event.

    OCBC Centre Branch 65 Chulia Street
    #01-01
    OCBC Centre
    Singapore 049513
    OCBC Toa Payoh Central
    Branch
    520 Lorong 6 Toa Payoh
    #02-53
    Singapore 310520

    OCBC Centre Branch’s Desk will resume the next day on 30 January 2021 (Saturday).

    Please contact our Business Banking Service Managers at +65 6538 1111 if you have further queries.

    Thank you for your continued support.

  • Renaming of Velocity@ocbc from 31 Jan 2021
    From 31 January 2021, Velocity@ocbc will be called OCBC Velocity.

    You can continue to use the functions available to you.

    There may be instances where Velocity@ocbc is still used in forms and documentation, please
    note that this refers to OCBC Velocity.

05 January 2021

Expand allCollapse all
  • Revision of OCBC Business Account Terms and Conditions from 8 February 2021
    Dear Valued Corporate Customers,

    With effect from 8 February 2021, OCBC’s Business Account Terms and
    Conditions will be revised in connection with the OCBC PayNow Corporate Service.

    The revisions made are in relation to the direct access of eligible non-bank financial
    institutions (NFIs) to have direct access to Fast and Secure Transfers (FAST) and
    PayNow. You will enjoy greater flexibility with your corporate bank account to make
    real-time funds transfers to NFI e-wallets as well as receiving money from the ewallets.

    The revision can be found in the Singapore Product Addendum, clause 8.

    The revised version of the OCBC Business Account Terms and Conditions will be
    available on www.ocbc.com/business-banking/Forms.html from 8 February 2021.

    Thank you for banking with OCBC.

01 October 2020

Expand allCollapse all
  • Ubi Business Banking Centre will close on 30 October 2020

    We wish to inform you that the last day of operations for Ubi Business Banking Centre will be on 30 October 2020 at 5.30pm.

    You may visit our nearest branch, OCBC Paya Lebar Square branch, located at 60 Paya Lebar Road, #01-45, Singapore 409051, for your banking needs. Alternatively, our counter services are also available at all OCBC branches. Please see our branch locator for a list of our branches.

    For business account opening service, please visit any of our Business Banking Desks below. Alternatively, our online business account opening service is available 24/7.

    OCBC Centre Branch 65 Chulia Street #01-01 OCBC Centre Singapore 049513
    OCBC Toa Payoh Central Branch 520 Lorong 6 Toa Payoh #02-53 Singapore 310520

    Please contact our Business Banking Service Managers at +65 6538 1111 if you have further queries.

    Thank you for your continued support.

  • Submission and collection of trade finance documents at Ubi Business Banking Centre will cease on 30 October 2020

    Dear Valued Corporate Customers,

    We wish to inform you that the last operating day of the OCBC Ubi Business Banking Centre will be on 30 October 2020 at 5:30pm.

    Submission of trade finance documents
    The last submission of your trade finance documents at the Trade Document Deposit Box will be at 4pm on 30 October 2020. Trade finance documents can no longer be accepted via the Trade Document Deposit Box after this time.

    Collection of trade finance documents
    Please arrange to collect your trade finance documents by 4pm on 30 October 2020. After this time, any uncollected trade financedocuments will need to be collected from OCBC Tampines Centre 2.

    Your submission/collection of trade finance documents will continue to be served at the following centres:

    OCBC Centre South 18 Church Street #04-00 Singapore 049479
    OCBC Tampines Centre 2 31 Tampines Ave 4 #01-00 Singapore 529680

    Please contact our Business Banking Service Managers at +65 6538 1111 if you have further queries.

    Thank you for your continued support.

01 September 2020

Expand allCollapse all
  • Free FAST/PayNow transactions extended till 31 December 2020

    Dear Corporate Customers,

    To reduce the need to handle physical cash or cheques especially during this difficult COVID-19 period, we encourage you to transact with us digitally on Velocity@ocbc (business internet banking) at www.ocbc.com/velocity to enjoy the benefits of digital payments and make payments to PayNow registered individual/business via NRIC, mobile number or UEN. Find out how to do so at www.ocbc.com/paynowpayments

    We will be offering the promotion below.

    Now we are:

    • extending outgoing FAST/PayNow offer till 31 December 2020
    • providing the number of free transactions to 50/month (Business Growth Account will continue to enjoy unlimited free FAST and GIRO transactions)
    Promotion Promotion Period
    First 50 free outgoing FAST/PayNow transactions each month* via Velocity@ocbc/Business Mobile Banking 1 Jan to 31 December 2020

    * Rebates on FAST/PayNow outgoing transactions of S$0.50/per transaction will be credited to your account in the following month.

    How can my company enjoy this promotion?

    If your company What you should do
    is subscribed to Velocity@ocbc transacting service package (Standard/Classic/Premium) Transact now

    Make your first FAST/PayNow outgoing transaction by 31 December 2020 to enjoy the promotion
    is subscribed to Velocity@ocbc non-transacting service package only, UPGRADE to transacting package service package (Standard/Classic/Premium) Upgrade now

    Upgrade and make your first FAST/PayNow outgoing transaction by 31 December 2020 to enjoy the promotion
    is NOT subscribed to Velocity@ocbc transacting service package (Standard/Classic/Premium) Apply now

    Apply and make your first FAST/PayNow outgoing transaction by 31 December 2020 to enjoy the promotion

    Terms and conditions

    1. OCBC Bank reserves the right to vary these terms and conditions at any time at its absolute discretion without notice.
    2. OCBC Bank’s decision on all matters relating to this promotion is final and binding.

01 August 2020

Expand allCollapse all
  • Revision of OCBC Business Account Terms and Conditions from 1 August 2020
    Dear Valued Corporate Customers,

    With effect from 1 August 2020, OCBC’s Business Account Terms and
    Conditions will be revised in connection with the OCBC PayNow Corporate
    Service and our offering of a new service, OCBC OneCollect.

    The revisions can be found in the Singapore Product Addendum:

    • Under Terms and Conditions for Registration for the OCBC PayNow
    Corporate Service: New Clause 8.16
    New Terms and Conditions Governing OCBC OneCollect: New Clause 11

    The revised version of the OCBC Business Account Terms and Conditions can
    be downloaded from www.ocbc.com/business-banking/Forms.html from 1 July
    2020.

    Thank you for banking with OCBC.
  • Revisions to the Terms and Conditions Governing OCBC Business Debit Card Rebates Programme (“The Programme”) with effect from 1 June 2020

    Dear Valued Corporate Customers,

    Effective 1 June 2020, there will be revisions to the Terms and Conditions Governing OCBC Business Debit Card Rebates Programme (“The Programme”). The revisions are:

    Under Clause 3: Other Conditions
    Clause 3(d) will be revised to expand on the list of excluded transactions, along with their Merchant Category Code and Description

    The revised copy of the Terms and Conditions Governing OCBC Business Debit Card Rebates Programme (“The Programme”) can be found at https://bit.ly/2WrcOTf

    If you require more information, please contact our hotline at 1800 363 3333.

    Thank you for banking with OCBC.

  • Free FAST/PayNow transactions extended till 31 July 2020

    Dear Corporate Customers,

    To reduce the need to handle physical cash or cheques during this difficult COVID-19 period, we encourage you to transact with us digitally on Velocity@ocbc (business internet banking) at www.ocbc.com/velocity to enjoy the benefits of digital payments and make payments to PayNow registered individual/business via NRIC, mobile number or UEN. Find out how to do so at www.ocbc.com/paynowpayments

    We are offering the promotion below:

    • extending outgoing FAST/PayNow offer till 31 July 2020
    • increasing the number of free transactions from 30/month to 50/month (during this period (Business Growth Account will continue to enjoy unlimited free FAST and GIRO transactions)
    Promotion Promotion Period
    First 50 free outgoing FAST/PayNow transactions each month* via Velocity@ocbc/Business MobileBanking

    *Rebates on FAST/PayNow outgoing transactions of S$0.50/per transaction will be credited to your account in the following month.
    1 Jan to 31 Jul 2020

    How can my company enjoy this promotion?

    If your company What you should do
    is subscribed to Velocity@ocbc transacting service package (Standard/Classic/Premium) Transact now

    Make your first FAST/PayNow outgoing transaction by 31 Jul 2020 to enjoy the promotion
    is subscribed to Velocity@ocbc non-transacting service package only, UPGRADE to transacting package service package (Standard/Classic/Premium) Upgrade now

    Upgrade and make your first FAST/PayNow outgoing transaction by 31 Jul 2020 to enjoy the promotion
    is NOT subscribed to Velocity@ocbc transacting service package (Standard/Classic/Premium) Apply now

    Apply and make your first FAST/PayNow outgoing transaction by 31 Jul 2020 to enjoy the promotion

    Terms and conditions

    1. OCBC Bank reserves the right to vary these terms and conditions at any time at its absolute discretion without notice.
    2. OCBC Bank’s decision on all matters relating to this promotion is final and binding.
  • Revision of interest rates for Foreign Currency Call Account

    Dear Valued Corporate Customers,

    Due to the recent monetary policy developments in the US and Australia which have seen policy rates reduced to near zero, we will be revising the interest rates for USD and AUD to 0% p.a. with effect from 1 June 2020 on your Foreign Currency Call Account.

    The revisions are:

    Currency Current Interest Rates (% p.a.) Revised Interest Rates (% p.a.)
    American Dollar
    (US$)
    First $50,000: 0.00%
    Next $450,000: 0.00%
    Next $500,000: 0.02%
    Above $1,000,000: 0.03%
    First $50,000: 0.00%
    Next $450,000: 0.00%
    Next $500,000: 0.00%
    Above $1,000,000: 0.00%
    Australian Dollar
    (AUD)
    First $50,000: 0.00%
    Next $450,000: 0.00%
    Next $500,000: 0.10%
    Above $1,000,000: 0.20%
    First $50,000: 0.00%
    Next $450,000: 0.00%
    Next $500,000: 0.00%
    Above $1,000,000: 0.00%

    Thank you for banking with OCBC. We look forward to your continued support.

  • Important reminder on your incoming JPY payments
    Dear Valued Corporate Customers,

    We wish to remind you that from 4 May 2020, OCBC Tokyo Branch
    will stop accepting incoming JPY payments. Please remind your
    remitters to indicate in their payment instructions - Mizuho Corporate
    Bank, Tokyo SWIFT BIC: MHCBJPJT as our intermediary bank.

    For enquiries, please approach any of our branch staff or call
    +65 6538 1111.

01 April 2020

Expand allCollapse all
  • Revision of OCBC Business Account Terms and Conditions from 1 April 2020
    Dear Valued Corporate Customers,

    In keeping pace with the development of our business banking franchise, we will
    be revising our Business Account Terms and Conditions so as to provide our
    business customers with a more uniform banking experience across the various
    jurisdictions we operate in.

    Key updates include, but are not limited to:

    • Streamlining and simplifying our General Terms and Conditions for Accounts,
    Products and Electronic Services to provide greater convenience for business
    customers that bank with us regionally;
    • Consolidating common clauses to reduce repetition and ease of reference;
    and
    • Removal of clauses relating to products that are no longer offered to business
    customers, such as Fixed Savings Account.

    The revised OCBC Business Account Terms and Conditions can be found at
    www.ocbc.com/bizaccount/tnc.

    The revised OCBC Business Account Terms and Conditions will take effect and
    replace the current version from 1 April 2020.

    Thank you for banking with OCBC.

02 March 2020

Expand allCollapse all
  • Discontinuation of issuance of JPY Demand Draft with effect from 2 March 2020
    With effect from 2 March 2020, we will no longer issue JPY demand
    draft. For payments to beneficiaries in Japan, please pay via
    telegraphic transfer instead.

    If you have made JPY payments via demand draft, please remind
    your beneficiaries to deposit their OCBC-issued drafts before 31
    March 2020.

    For enquiries, please approach any of our branch staff or call:

    • 1800 363 3333 for personal banking customers
    • 1800 773 6437 for premier banking customers
    • +65 6538 1111 for business banking customers
  • Revision to standard charges for Banker’s Guarantee and Standby Letter of Credit from 2 March 2020

    Dear Valued Corporate Customer,

    Effective from 2 March 2020, we will be revising our standard charges for Banker’s Guarantee and Standby Letter of Credit as follows:

    Description Existing charges Revised charges
    Issuance-Direct
    Performance Tenor ≤ 2 years: 1% p.a.
    Tenor > 2 years: 1.5% p.a.
    Minimum chargeable fee is for a period of 1 year or S$150, whichever is higher.
    Tenor ≤ 2 years: 1% p.a.
    Tenor > 2 years: 1.5% p.a.
    Minimum commission:
    Standard Format: S$100
    Non-Standard Format: S$200
    No minimum chargeable period
    Financial 1.5% p.a.

    Minimum chargeable fee is for a period of 1 year or S$150, whichever is higher.
    2% p.a.

    Minimum commission:
    Standard Format: S$100
    Non-Standard Format: S$200

    No minimum chargeable period
    Issuance-Indirect (Outward Counter-guarantee)
    Performance Tenor ≤ 2 years: 1% p.a.
    Tenor > 2 years: 1.5% p.a.
    Minimum chargeable fee is for a period of 1 year or S$150, whichever is higher.

    Tenor ≤ 2 years: 1% p.a.
    Tenor > 2 years: 1.5% p.a.
    Minimum commission: S$500
    No minimum chargeable period
    Financial 1.5% p.a.

    Minimum chargeable fee is for a period of 1 year or S$150, whichever is higher.
    2% p.a.

    Minimum commission: S$500
    No minimum chargeable period
    Note: There will be another set of charges payable for the Guarantor bank's charges
    Description Existing charges Revised charges
    Amendment
    Increase in Amount: Same as issuance (fees are applicable on the incremental amount) Same as issuance fee (on the incremental amount), minimum S$100
    Extension of Expiry Same as issuance (fees are applicable on the extended period) Same as issuance fee (on the extended period), minimum S$100
    Guarantee re-issuance (incorporating amendments) Same as amendment fee S$200
    (if there is no extension of tenor
    or increase in amount)
    Same as issuance fee,
    Minimum S$200
    (if there is extension of tenor or
    increase in amount)
    Others $50 $80
    Advising
    OCBC Customer $30 $30
    Non-OCBC Customer $70 $70
    Miscelleanous
    Inward Claim under
    BG/SBLC issued by
    the bank including
    Pay or Extend
    requests
    Not applicable Flat fee S$200
    Presentation of
    Demand under
    BG/SBLC issued by
    another bank
    Not applicable 1/8% flat, minimum S$200
    Acknowledgement
    of Notice of
    Assignment or
    Transfer of
    BG/SBLC
    Not applicable 1/8% flat, minimum S$300
    Vetting Fee Not applicable S$200
    Cancellation Fee Not applicable S$200
    Certified true copy S$50 S$200
    Tracer
    (nonSWIFT/hardcopy)
    Not applicable S$10
    Description Existing charges Revised charges
    SWIFT
    Issuance (MT760) S$110 per SWIFT S$110 per SWIFT
    Amendments,
    Miscellaneous
    messages and
    Tracers
    (MT767, MT799,
    MT103,202, MT999
    etc)
    S$30 per SWIFT S$30 per SWIFT
    MEPS S$20 per SWIFT S$20 per SWIFT
    Cashier’s order S$25 S$25
    Courier
    Local S$10 S$10
    Overseas Courier fee for respective
    country applies
    Courier fee for respective
    country applies

    Please contact your relationship managers if you have further queries. Alternatively, you can contact our Trade Finance service staff through the Trade Hotline at (65) 6318 7777.

    Thank you for banking with us. We look forward to your continued support.

06 January 2020

Expand allCollapse all
  • Revision of OCBC Business Account Terms and Conditions from 6 January 2020
    Dear Valued Corporate Customers,

    With effect from 6 January 2020, OCBC’s Business Account Terms and
    Conditions will be revised in connection with the offering of a new foreign
    currency business account.

    The revision can be found under Section A: General Terms and Conditions -
    Revised Clause 16A.

    The revised version of the OCBC Business Account Terms and Conditions can
    be downloaded from www.ocbc.com/business-banking/Forms.html from 6
    January 2020.

    Thank you for banking with OCBC.
  • Updates to Business Growth Account from 6 Jan 2020

    Dear Valued Corporate Customers,

    We will be updating your existing Business Growth Account with two new features from 6 Jan 2020:

    Features Current New (from 6 Jan 2020)
    Minimum monthly average balance to maintain S$3,000, else service fee of S$35 per month apply. Requirement to be removed. No more service fee.
    GIRO and FAST transactions bundle Not applicable Free unlimited transactions for GIRO (worth S$0.20 each) and FAST (worth S$0.50 each)

    If you require more information, please contact our Business Banking Commercial Service Centre at +65 6538 1111.

    Thank you for banking with OCBC and your continued support.

  • Update to SGD Business Foreign Account from 6 Jan 2020
    Dear Valued Corporate Customers,

    We are pleased to inform that effective 6 Jan 2020, we will be
    lowering the minimum monthly average balance you have to maintain
    each month for your existing SGD Business Foreign Account from
    S$30,000 to S$10,000.

    If you require more information, please contact our Business Banking
    Commercial Service Centre at +65 6538 1111.

    Thank you for banking with OCBC and your continued support.

26 October 2019

Expand allCollapse all
  • Revisions to OCBC Business Account Terms and Conditions from 26 October 2019
    Dear Valued Corporate Customers,

    With effect from the dates stated below, OCBC’s Business Account Terms and
    Conditions will be revised as follows:

    1) Under Section A: General Terms and Conditions:
    • New Clause 16A
    • New Clause 27.5

    2) Under Section B: Terms and Conditions Governing Electronic Services:

    • Revised Clause 2.3

    3) Terms & Conditions Governing SGQR Service

    • New Section E
    • New definition of “PayNow” under Section B Clause 1

    The revised version of the OCBC Business Account Terms and Conditions can
    be downloaded from www.ocbc.com/business-banking/Forms.html from 26
    September 2019.

    The revisions will take effect from 26 October 2019, provided that if you apply
    for the SGQR Service before 26 October 2019, you agree to be bound by the
    revisions to the Business Account Terms and Conditions relating to Terms &
    Conditions Governing SGQR Service referenced above with immediate effect as
    of the date of such application.

    Thank you for banking with OCBC.

01 October 2019

Expand allCollapse all
  • Reminder on revision in cheque charges

    Dear Corporate Customers,

    We wish to remind you that, from 1 October 2019, S$0.75 is applicable to every SGD cheque cleared. To further support the shift to cheque-free alternatives, we are offering the first 30 free FAST/PayNow outgoing transactions each month via Velocity@ocbc/Business Mobile Banking.

    As part of the nationwide initiative to go chequeless, we urge you to appl for Velocity@ocbc (business internet banking) at www.ocbc.com/velocity to enjoy the benefits of digital payments.

    You can save on cheque charges simply by making payments to PayNow registered individual/business via NRIC, mobile number or UEN instead. Find out more at www.ocbc.com/paynowpayments.

    To help you get started on the digital journey, we are offering the promotion below:

    Promotion Promotion Period
    First 30 free outgoing FAST/PayNow transactions each month* via Velocity@ocbc/Business Mobile Banking

    * Rebates on FAST/PayNow outgoing transactions of S$0.50/per transaction will be credited to your account in the following month.
    1 Jan to 30 Jun 2020

    How can my company enjoy this promotion?

    If your company What you should do
    is subscribed to Velocity@ocbc transacting service package (Standard/Classic/Premium) Transact now

    Make your first FAST/PayNow
    outgoing transaction by 30 Jun
    2020 to enjoy the promotion
    is subscribed to Velocity@ocbc non-transacting service package only, UPGRADE to transacting package service package (Standard/Classic/Premium) Upgrade now

    Upgrade and make your first FAST/PayNow outgoing transaction by 30 Jun 2020 to enjoy the promotion
    is NOT subscribed to Velocity@ocbc transacting service package (Standard/Classic/Premium) Apply now

    Apply and make your first FAST/PayNow outgoing transaction by 30 Jun 2020 to
    enjoy the promotion

    Terms and conditions

    1. OCBC Bank reserves the right to vary these terms and conditions at any time at its absolute discretion without notice.
    2. OCBC Bank’s decision on all matters relating to this promotion is final and binding
  • Revisions to the Terms and Conditions Governing OCBC Business Debit Card Rebates Programme (“The Programme”) with effect from 1 October 2019
    Dear Valued Corporate Customers,

    Effective 1 October 2019, there will be revisions to the Terms and Conditions Governing OCBC
    Business Debit Card Rebates Programme (“The Programme”). The revisions are:

    Under Clause 3: Other Conditions

    Clause 3(d) will be revised to expand on the list of excluded transactions, along with their
    Merchant Category Code and Description

    The revised copy of the Terms and Conditions Governing OCBC Business Debit Card Rebates
    Programme (“The Programme”) can be found at https://bit.ly/2UfoQNY.

    If you require more information, please contact our hotline at 1800 363 3333.

    Thank you for banking with OCBC.
  • Ang Mo Kio Central Branch Business Banking Desk Closure

    Ang Mo Kio Central Branch Business Banking Desk will no longer be available from 1 October 2019.

  • Changes to cheque charges with effect from 1 Oct 2019

    Dear Business Banking Customers,

    With effect from 1 Oct 2019, we will be charging S$0.75/cheque for the first cleared cheque onwards for all SGD accounts.

    As part of the nationwide initiative to go chequeless, we urge you to apply for Velocity@ocbc (business internet banking) at www.ocbc.com/velocity to enjoy the benefits of digital payments.

    You can save on cheque charges simply by making payments to PayNow registered individual/business via NRIC, mobile number or UEN instead. Find out more at www.ocbc.com/paynow-business.

    To help you get started on the digital journey, we are offering the promotion below:

    Promotion Promotion Period
    First 30 free outgoing FAST/PayNow transactions each month* via Velocity@ocbc/Business Mobile Banking

    * Rebates on FAST/PayNow outgoing transactions of S$0.50/per transaction will be credited to your account in the following month.
    1 Oct to 31 Dec 2019

    How can my company enjoy this promotion?

    If your company What you should do
    is subscribed to Velocity@ocbc transacting service package (Standard/Classic/Premium) Transact now

    Make your first FAST/PayNow outgoing transaction by 31 Dec 2019 to enjoy the promotion
    is subscribed to Velocity@ocbc non-transacting service package only, UPGRADE to transacting package service package (Standard/Classic/Premium) Upgrade now

    Upgrade and make your first FAST/PayNow outgoing transaction by 31 Dec 2019 to
    enjoy the promotion
    is NOT subscribed to Velocity@ocbc transacting
    service package (Standard/Classic/Premium)
    Apply now

    Apply and make your first FAST/PayNow outgoing transaction by 31 Dec 2019 to enjoy the promotion

    Terms and conditions

    1. This promotion is offered to selected customers, only by invitation from OCBC Bank.
    2. OCBC Bank reserves the right to vary these terms and conditions at any time at its absolute discretion without notice.
    3. OCBC Bank’s decision on all matters relating to this promotion is final and binding.
  • Revisions to OCBC Business Account Terms and Conditions with effect from 1 July 2019
    Dear Valued Corporate Customers,

    Effective 1 July 2019, there will be revisions to the OCBC Business Account Terms and
    Conditions. The revisions are:

    Under Section A: General Terms and Conditions:

    a. Revised Clause 9
    b. New clause 9A
    c. New clause 18B
    d. Revised Clause 27.2
    e. Revised Clause 28

    The revised version of the OCBC Business Account Terms and Conditions can be
    viewed and downloaded from www.ocbc.com/business-banking/Forms.html from 1 July
    2019.

    Thank you for banking with OCBC.
  • New E-Payments User Protection Guidelines (for Sole Proprietors)
    The E-Payments User Protection Guidelines issued by MAS will be effective from 30 June 2019.

    Find out your responsibility as an account holder and learn how to adopt safe banking measures to protect your bank accounts from unauthorised or erroneous transactions.
     

    Learn more.

01 April 2019

Expand allCollapse all
  • Cessation of submission and collection of trade finance documents at Bukit Batok Business Banking Centre

    Dear Valued Corporate Customers,

    We wish to inform you that Bukit Batok Business Banking Centre will close at 5pm on 15 April 2019.

    Submission of trade finance documents
    The last submission of your trade finance documents at the Trade Document Deposit Box will be at 2:30pm on 15 April 2019. Any trade finance documents submitted via the Trade Document Deposit Box after this time will not be processed by the Bank.

    Collection of trade finance documents
    Please arrange to collect your trade finance documents by 5pm on 15 April 2019. Any uncollected trade finance documents will be returned to OCBC Tampines Centre 2.

    Your submission / collection of trade finance documents will continue to be served at the following centres:

    OCBC Centre South 18 Church Street #04-00 Singapore 049479
    OCBC Tampines Centre 2 31 Tampines Ave 4 #01-00 Singapore 529680
    Ubi Business Banking Centre Blk 302 Ubi Ave 1 #01-59/63 Singapore 400302

    Please contact our Business Banking Service Managers at +65 6538 1111 if you have further queries.

    Thank you for your continued support.

  • Changes to Billing Statement/Tax Invoice for April 2019
    Dear Valued Corporate Customer,

    We will be making changes to the billing statement/tax invoice for April 2019 to
    provide you greater clarity and a consolidated view of your fees, charges and
    rebates.

    Please read on for details on the upcoming changes. Our Business Banking Service
    Managers are just a phone call away at +65 6538 1111 if you have further queries.

    Thank you.
  • The OCBC Business Deposit Card for your daily cash deposit needs
    Dear Valued Corporate Customer,

    The OCBC Business Deposit Card is the best way to handle your daily cash
    deposit needs. Bid goodbye to spending time in branch queues and avoid
    over-the-counter cash deposit fees, your cash deposit is just an easy ATM
    visit away, for you or your employees.

    To find out more, please visit ocbc.com/businessdepositcard.

    New promotion offer
    We are pleased to offer free Business Deposit Card(s) for applications that
    are submitted before 30 June 2019.

    Kindly note that charges for over-the-counter cash deposit fees can be found
    in these business pricing guides.

    Please call our Business Banking Service Managers at +65 6538 1111 if you
    have further queries.

    We look forward to your continuing support. Thank you.

19 March 2019

Expand allCollapse all
  • Revision of Credit Card Foreign Currency Transaction Fee
    All foreign currency transactions are subjected to a currency conversion charge imposed by the respective card associations and bank administrative fee of the foreign transaction amount.

    From 15 March 2019, the bank administrative fee for foreign transactions on OCBC Credit Cards will be revised from 1.8% to 2.0% of the foreign currency transaction amount.

    The foreign transactions on OCBC Credit Cards imposed by the respective card associations remains at 1%.
  • Revision of Business Debit Card Foreign Currency Transaction Fee
    All foreign currency transactions are subjected to a currency conversion charge imposed by the respective card associations and bank administrative fee of the foreign transaction amount.

    From 15 March 2019, the bank administrative fee for foreign transactions on OCBC Business Debit Card will be revised from 1.8% to 2.0% of the foreign currency transaction amount.

    The foreign transactions on OCBC Business Debit Card imposed by the respective card associations remains at 1%.
  • OCBC Anti-Money Laundering / Countering the Financing of Terrorism & Sanction Notice
    Dear Valued Corporate Customers,

    As a global financial hub, Singapore is exposed to money laundering, terrorist financing
    and proliferation financing (collectively, Financial Crime) risks. The potential social and
    economic damage brought by these illicit activities to Singapore and the international
    financial markets is immense and severe. This is because such activities may involve
    drug dealings, illegal arms dealings, extortion, kidnapping, corruption, tax evasion,
    unlicensed money lending, terrorism activities and other serious crimes. These will not
    only lead to an increase in crime, but also bring harm to legitimate businesses.

    OCBC Group – i.e. OCBC Bank and its subsidiaries, branches in and outside Singapore
    – are committed to complying with the sanctions laws and regulations issued by the
    Singapore Government including the Monetary Authority of Singapore, the United
    Nations Security Council, the European Union, United States Treasury Department’s
    Office of Foreign Assets Control and the United Kingdom’s Office of Financial Sanctions
    Implementation of HM Treasury as well as the applicable laws and regulations of the
    jurisdictions in which we operate. OCBC Group does not establish business relationships
    or transact with sanctioned individuals, entities, sanctioned countries or territories (such
    as North Korea, Iran, Syria, Cuba, Crimea, Donetsk and Luhansk)1 , where such relationships or
    transactions are non-compliant with the above sanctions laws and regulations, or are
    against the OCBC Group’s internal AML/CFT and sanctions risk policies.

    This means that we will proactively take measures to combat financial crime in order to
    safeguard the Group as well as our customers’ business reputation, assets and interests.
    Such measures may include:

    • Monitoring and analysing your account activities;
    • Contacting you for additional information as and when necessary, where such
    information is not available from our monitoring and analysis, to ensure compliance
    with applicable laws, regulations and policies;
    • Rejecting or blocking transactions that are not permitted by the applicable laws,
    regulations and policies; and
    • Suspending or imposing any conditions on the access or operations of your account
    or services provided to you, or restricting the channels available to access or operate
    your accounts

    We seek your cooperation and support should you receive such enquiries from us.

    Together, we can safeguard the health and integrity of our financial system and also
    protect your interests and assets.

    Thank you for banking with us. We look forward to serving you again.

    1This includes the use of OCBC’s electronic services (including electronic banking channels and/or platforms) from the sanctioned countries and territories.

01 November 2018

Expand allCollapse all
  • Revisions to OCBC Business Account Terms and Conditions with effect from 1 November 2018
    Dear Valued Corporate Customers,

    Effective 1 November 2018, there will be revisions to the OCBC Business Account
    Terms and Conditions. The revisions are:

    1) Under Section A: General Terms and Conditions:

    a. Revised Clause 1.1
    b. New clause 32.4

    2) Under Section B: Terms and Conditions Governing Electronic Services:

    a. Revised Clause 1.1
    b. Revised Clause 2.1
    c. Revised Clause 3.3
    d. New Clause 3A

    The revised version of the OCBC Business Account Terms and Conditions can be
    downloaded from www.ocbc.com/business-banking/Forms.html from 1 November 2018.

    Thank you for banking with OCBC.

01 October 2018

Expand allCollapse all
  • Revision of interest rates for Foreign Currency Call Account

    Dear Valued Corporate Customers,

    We wish to inform you that from 1 October 2018, there will be changes to the interest rates for
    the Foreign Currency Call Account.

    Currency Available Revised Interest Rates (% p.a.)
    American Dollar (US$) First $50,000: 0.00%
    Next $450,000: 0.00%
    Next $500,000: 0.02%
    Above $1,000,000: 0.03%
    Australian Dollar (AUD)

    First $50,000: 0.00%
    Next $450,000: 0.00%
    Next $500,000: 0.10%
    Above $1,000,000: 0.20%
    All other currencies 0%

    The revised interest rates will be reflected on the Foreign Currency Call Account webpage from 1 October 2018.

    Thank you for banking with OCBC.

  • Revisions to OCBC Business Account Terms and Conditions with effect from 28 July 2018
    Dear Valued Corporate Customers,

    Effective 28 July 2018, the OCBC Business Account Terms and Conditions shall be
    revised in connection with the offering of new services – PayNow Corporate and QR.

    The revisions are found in:

    1) Under Section B: Terms and Conditions Governing Electronic Services:

    a) Revised Clause 1.1
    b) Revised Clause 3.4
    c) Revised Clause 5A.4
    d) Revised Clause 5A.5
    e) Revised Clause 5B.4
    f) Revised Clause 5B.5
    g) Revised Clause 11.1A

    2) New Section C: Terms & Conditions Governing PayNow Corporate Service

    The revised version of the OCBC Business Account Terms and Conditions can be
    downloaded from www.ocbc.com/business-banking/Forms.html from 28 July 2018.

    If you require more information, please contact our Business Banking Commercial
    Service Centre at +65 6538 1111.

    Thank you for banking with OCBC.
  • Revision to cheque clearing fee from 1 June 2018
    From 1 June 2018, we will revise our cheque clearing fee from
    S$0.50 to S$0.75 per cheque for each subsequent cheque after the
    first 30 free/ first 50 free cheques per calendar month.

    The revised fee will be reflected in the business pricing guides.

    Please feel free to approach any of our branch staff if you need
    further assistance on this matter. Alternatively, you can contact our
    Business Banking Commercial Service Centre at +65 6538 1111.

    Thank you for banking with us.

27 April 2018

Expand allCollapse all
  • New ATM Coin Deposit Fee
    With effect from 27 April 2018, you can deposit both coins and notes
    using our ATMs at selected branches. A fee of S$0.012 per coin will
    be imposed for all coin deposits via these ATMs.

    The new fee will be reflected in the business pricing guides.

    Please feel free to approach any of our branch staff if you need
    further assistance on this matter.

    Alternatively, you can contact our
    Business Banking Commercial Service Centre at +65 6538 1111.

    Thank you for banking with us.

03 April 2018

Expand allCollapse all
  • S$40 will be applied to additional reasons for SGD returned cheques
    From 3 April 2018, we will charge S$40 for SGD returned cheques
    issued from your SGD business accounts if the:

    • signature is not in accordance with signing condition
    • signature differs or is incomplete
    • second drawer's signature is missing

    Please issue your cheques correctly to avoid incurring this fee.

    Please approach any of our branch staff if you have any further
    questions. Alternatively, you can contact our Business Banking
    Commercial Service Centre at +65 6538 1111.

    We look forward to serving you.

09 March 2018

Expand allCollapse all
  • Revisions to OCBC Business Account Terms and Conditions with effect from 9 March 2018
    Dear Valued Corporate Customers,

    Effective 9 March 2018, there will be revisions to the OCBC Business Account Terms
    and Conditions. The revisions are:

    Under Section B: Terms and Conditions Governing Electronic Services:

    a) Revised Clause 1.1
    b) Revised Clause 3.3(b)
    c) New Clause 3.3(f)
    d) Revised Clause 9.18

    Starting 9 March 2018, you can download the latest copy of the OCBC Business
    Account Terms and Conditions from www.ocbc.com/business-banking/Forms.html.

    If you require more information, please contact our Business Banking Commercial
    Service Centre at +65 6538 1111.

    Thank you for banking with OCBC.

01 February 2018

Expand allCollapse all
  • Discontinuation of cheque acceptance and acknowledgement over the branch counter
    We will be discontinuing cheque acceptance and acknowledgement
    over the branch counter with effect from 1 February 2018.

    You can deposit your cheques at any of our Cheque Deposit boxes or Cheque
    Deposit machines.

    If you still wish to have an acknowledgement for cheque deposit, you can do so
    using the following services:

    1. Cheque Deposit machine
    o These machines are available at 3 locations: OCBC Centre / Orchard
    Gateway / Kallang Wave branches
    o The cheque image (front) will be printed on the receipt once you have
    successfully deposited a cheque.
    o The machine can accept bulk cheques deposit (maximum 30 pcs per
    deposit).

    2. Express Bulk Cheque Deposit (EBQD) service
    o You can deposit your cheques using security bags and the bank will
    acknowledge on the perforated slip that is attached to the security bag.
    o Please approach our Business Banking Manager or Relationship Manager
    to subscribe for this service.

    Please feel free to approach any of our branch staff if you need further
    assistance.

    Alternatively, you can contact our Business Banking Commercial
    Service Centre at +65 6538 1111.

    Thank you for banking with us

15 November 2017

Expand allCollapse all
  • Revisions to OCBC Business Debit Cardmembers Agreement
    Effective 15 November 2017, there will be revisions to the OCBC Business Debit Cardmembers
    Agreement. The revisions are:

    1) Under Section 12: Amendment

    New clause 12.3

    2) Under Section 16: Miscellaneous

    New clause 16.6
    Revised clause 16.8
    Revised clause 16.10

    3) Under Section 17: Severance

    New clause 17.1

    You can download the latest copy of the OCBC Business Debit Cardmembers Agreement from here.

    If you require more information, please contact our Business Banking Commercial Service Centre at
    +65 6538 1111.

    Thank you for banking with OCBC.

03 November 2017

Expand allCollapse all
  • Revisions to OCBC Business Account Terms and Conditions
    Effective 3 November 2017, there will be revisions to the OCBC Business Account
    Terms and Conditions. The revisions are:

    1) Under Section A: General Terms and Conditions :

    Revised Clause 1.1

    2) Under Section B: Terms and Conditions Governing Electronic Services:

    a) Revised Clause 1.1 h) Revised Clause 8.2
    b) New Clause 5B i) Revised Clause 9.6.8
    c) New Clause 5B.1 j) Revised Clause 9.6.21
    d) New Clause 5B.2 k) Revised Section C :
    Terms & Conditions Governing
    Business Debit Card
    e) New Clause 5B.3  
    f) New Clause 5B.4  
    g) New Clause 5B.5  

    Starting 3 November 2017, you can download the latest copy of the OCBC Business Account Terms and Conditions from www.ocbc.com/business-banking/Forms.html.

    If you require more information, please contact our Business Banking Commercial
    Service Centre at +65 6538 1111.

    Thank you for banking with OCBC.

02 October 2017

Expand allCollapse all
  • Revisions to OCBC Business Account Terms and Conditions
    Effective 2 October 2017, there will be revisions to the OCBC Business Account
    Terms and Conditions. The revisions are:

    1) Under Section A: General Terms and Conditions :

    Revised Clause 1.1

    2) Under Section B: Terms and Conditions Governing Electronic Services:

    a) Revised Clause 1.1 o) New Clause 9.6.22
    b) Revised Clause 3 p) Revised Clause 9.10
    c) New Clause 3.1(d) q) Revised Clause 9.21
    d) Revised Clause 3.2 r) Revised Clause 11.1A
    e) Revised Clause 3.3 (b) s) Revised Clause 12.3
    f) Revised Clause 5A.1 t) Removed Section C : Terms &
    Conditions Governing Easi-ProCheck
    g) Revised Clause 5A.5  
    h) Revised Clause 9.1  
    i) Revised Clause 9.2  
    j) Revised Clause 9.5  
    k) Revised Clause 9.6.5  
    l) Revised Clause 9.6.7  
    m) Revised Clause 9.6.10  
    n) Revised Clause 9.6.13  

    Starting 2 October 2017, you can download the latest copy of the OCBC Business Account Terms and Conditions from www.ocbc.com/business-banking/Forms.html.

    If you require more information, please contact our Business Banking Commercial
    Service Centre at +65 6538 1111.

    Thank you for banking with OCBC.
  • Changes to Marked Cheque fees

    From 1 May 2017, we will be revising marked cheque fees to S$100 per cheque.

    This will apply to marked cheques from both OCBC and other banks presented for funds to be credited on the same day.

      Existing Fees New Fees (from 1 May 2017)
    OCBC Bank cheque S$40 per cheque S$100 per cheque + Courier Charges (if applicable)
    Other Bank cheques S$80 per cheque + Courier Charges (if applicable)

    These revised fees will be reflected in the business pricing guides and business foreign accounts pricing guide from 1 May 2017.

    Please feel free to approach any of our branch staff if you need further assistance on this matter. Alternatively, you can contact our Business Banking Commercial Service Centre at +65 6538 1111.

    Thank you for banking with us.

  • Bank Statement for Foreign Currency Business Account
    From 1 May 2017, we will not send any bank statement for your
    Foreign Currency Business Account if there is no transaction for that
    month.

    Please feel free to approach any of our branch staff if you need
    further assistance on this matter. Alternatively, you can contact our
    Business Banking Commercial Service Centre at +65 6538 1111.

    Thank you for banking with us.

04 April 2017

Expand allCollapse all
  • From 4 April 2017, S$40 will be applied to additional reasons for SGD returned cheques

    Dear Valued Corporate Customer,

    From 4 April 2017, we will charge S$40 for SGD returned cheques issued from your SGD business accounts if:

    • you did not countersign on cheque with alteration
    • you did not state complete amount in words
    • you did not state clear and correct amount in words and figures
    • the words and figures do not match

    Please issue your cheques correctly to avoid incurring this fee.

    Please approach any of our branch staff if you have any further questions. Alternatively, you can contact our Business Banking Commercial Service Centre at +65 6538 1111.

    We look forward to serving you.

01 April 2017

Expand allCollapse all
  • Changes in SGD and USD chequebook courier charges from 1 April 2017

    Dear Valued Corporate Customer,

    The courier charges for SGD and USD chequebooks will increase by $2 from 1 April 2017.

    Cheque book type Delivery mode Current New
    SGD cheque book Express delivery S$18 S$20
    Same-day delivery S$27 S$29
    USD cheque book Express delivery USD12 USD14
    Same-day delivery USDS18 USD20

    Notes:

    Charges are for each delivery trip.

    * Charge is only for the delivery of the cheque book. (exclude chequebook issuance fee of $25 which is only applicable for Business Growth Account)

    1 Delivery on the next business day if request is received before 3.45pm on a business day.

    2 Delivery is by 5pm, same business day if request is received before 10.45am on a business day

    You can obtain the latest version of the request form from Business Banking FORMS page: http://www.ocbc.com/business-banking/Forms.html starting from 1 April 2017.

    • under Category :Account Activities
    • Corporate Cheque Book Request Form

    Please approach any of our branch staff if you have any further questions. Alternatively, you can contact our Business Banking Commercial Service Centre at +65 6538 1111.

15 March 2017

Expand allCollapse all
  • Monthly fee of S$30 will no longer apply for Velocity@ocbc service package with effect from 15 March 2017
    From 15 March 2017, the monthly fee of S$30 will no longer apply for
    Velocity@ocbc (business internet banking) - Standard and Classic
    service package.

    This applies to Business Banking Customers only.

    The fee will be removed from our Business Banking Pricing Guide
    from 15 March 2017.

    Please approach any of our branch staff if you have any further
    questions. Alternatively, you can contact our Business Banking
    Commercial Service Centre at +65 6538 1111.

    We look forward to serving you.

01 January 2017

Expand allCollapse all
  • Discontinuation of Easi-ProCheck service from 1 January 2017

    Dear Valued Corporate Customers,

    From 1 January 2017, Easi-ProCheck service for SGD Business Accounts will be discontinued.

    You can use one or more of these options to make payment from 1 January 2017:

    • Standard cheque book;
    • Self-printing cheques; or
    • e-payment via Velocity@ocbc

    If you have further queries, please call our Business Banking Commercial Service Centre at +65 6538 1111.

    We look forward to your continuing support.

  • Revision of Audit Confirmation charges from 1 January 2017

    From 1 January 2017, the following charges will be revised for Audit Confirmation request:

    Requested by Current Charge New Charge
    Non-Borrowing Customer S$50 per financial year confirmation S$55 per financial year confirmation
    Borrowing Customer

    With retail accounts

    Without retail accounts

    • S$50 per financial year confirmation
    • S$53.50 per financial year confirmation (inclusive of GST)

    The revisions will be reflected in the business pricing guides or business foreign accounts pricing guide from 1 January 2017.

    Please feel free to approach any of our branch staff if you need further assistance on this matter. Alternatively, you can contact our Business Banking Commercial Service Centre at +65 6538 1111.

05 December 2016

Expand allCollapse all
  • Revision of OCBC Business Account Terms and Conditions with effect from 5 December 2016

    Dear Valued Corporate Customers,

    In line with the new Common Reporting Standard (CRS) Policy, there will be revisions to
    the OCBC Business Account Terms and Conditions.

    With effect from 5 December 2016, the existing Clause 40 under Section A: General
    Terms and Conditions will be expanded to include reference to the CRS Policy:

    40. FATCA and CRS Policies

    The Bank’s Foreign Account Tax Compliance Act (FATCA) Policy (the “FATCA
    Policy”) and the Bank's Common Reporting Standard (CRS) Policy (the "CRS
    Policy") form part of the terms and conditions governing the Customer’s
    relationship with the Bank established under these Terms and Conditions. The
    FATCA Policy and the CRS Policy shall be binding on the Customer and the
    Customer agrees to comply with and adhere to the FATCA Policy and the CRS
    Policy, which are accessible at www.ocbc.com/business-policies or available on
    request. These Terms and Conditions are subject to the FATCA Policy and the
    CRS Policy. Should there be any conflict or inconsistency between any of the
    contents of the FATCA Policy and/or the CRS Policy and these Terms and
    Conditions, the contents of the FATCA Policy and/or the CRS Policy (as applicable)
    shall prevail.

    Starting 5 December 2016, you can:

     


    If you require more information, please contact our Business Banking Commercial
    Service Centre at (65) 6538 1111.

    Thank you for banking with OCBC.

01 October 2016

Expand allCollapse all
  • Termination of Overseas Clearing Service for DKK Cheques from 1 October 2016
    Dear Valued Corporate Customer,

    Effective 1 October 2016, overseas clearing service for DKK cheques will be terminated.
    All other overseas cheque clearing services will continue.

    Please contact your relationship managers if you have further queries. Alternatively,
    you can contact our Trade Finance service staff through the Trade Hotline at (65) 6318 7777.

    Thank you for banking with us. We look forward to your continued support.
  • Revision of account charge for JPY Foreign Currency Call Account and JPY Business Foreign Account with effect from 1 October 2016

    Dear Valued Corporate Customer,

    Effective 1 October 2016, the following account charge will berevised for JPY Foreign Currency Call Account and JPY Business Foreign Account:

    What was changed? JPY Foreign Currency Call Account and JPY Business Foreign Account
    Minimum Initial Deposit No change
    Minimum Day End Balance to Earn Interest No change
    Monthly Service Fee Revised charge
    Monthly average balance Service fee
    JPY 3,000,000 and below Waived
    Above JPY 3,000,000 0.50% p.a. for a monthly average balance in excess of JPY 3,000,000

    The revision will be reflected in the Business Banking Pricing Guide or Business Foreign Accounts Pricing Guide from 1 October 2016.

    Please feel free to approach any of our branch staff if you need further assistance on this matter. Alternatively, you can contact our Business Banking Commercial Service Centre at (65) 6538 1111.

01 August 2016

Expand allCollapse all
  • FAST standard fee of S$5 per transaction from 1 August 2016
    The promotional FAST fee of S$2 per transaction via Velocity@ocbc
    will end on 31 July 2016.

    With effect from 1 August 2016, the standard FAST fee of S$5 per
    transaction will apply. Each FAST transaction limit is capped at
    S$50,000.

    Please contact our Business Banking Commercial Service Centre at
    +65 6538 1111 if you have further queries.
  • Business Account Opening Services will be available at these branches from 1 June 2016
    Ang Mo Kio Central Branch 53 Ang Mo Kio Avenue 3
    #B1-32/33 AMK Hub
    (with Premier Banking centre)
    Singapore 569933

    Mon-Fri: 11.00am to 7.00pm
    Bedok Branch 204 Bedok North St 1
    #01-403/405/407
    Singapore 460204

    Mon-Fri: 11.00am to 7.00pm
    Bukit Batok Business Banking Centre Blk 637 Bukit Batok Central
    #01-16
    Singapore 650637
    Mon-Fri: 9.30am to 5.00pm

    Note
    No Counter Services
    Causeway Point Branch 1 Woodlands Square
    #01-16 Causeway Point
    Singapore 738099

    Mon-Fri: 11.00am to 7.00pm
    Choa Chu Kang Branch 304 Choa Chu Kang Ave 4
    #01-663
    Singapore 680304

    Mon-Fri: 11.00am to 7.00pm
    City Square Mall Branch 180 Kitchener Road
    #02-01/02
    Singapore 208539

    Mon-Fri: 11.00am to 7.00pm
    Clementi Branch 3155 Commonwealth Avenue West
    #04-52 to 55 The Clementi Mall
    Singapore 129588

    Mon-Fri: 11.00am to 7.00pm
    HarbourFront Branch 1 Maritime Square
    #02-99/100 HarbourFront Centre
    Singapore 99253

    Mon-Fri: 11.00am to 7.00pm
    Hougang Mall Branch 90 Hougang Ave 10
    #01-01 to 05 Hougang Mall
    Singapore 538766

    Mon-Fri: 11.00am to 7.00pm
    Jurong East Branch 50 Jurong Gateway Road
    #B1-18 Jem
    Singapore 608549

    Mon-Fri: 11.00am to 7.00pm
    Jurong Point Branch 1 Jurong West Central 2
    #B1-31/32/33/46 Jurong Point Shopping Centre
    Singapore 648886

    Mon-Fri: 11.00am to 7.00pm
    Marine Parade Branch 83 Marine Parade Central
    #01-576/578
    Singapore 440083

    Mon-Fri: 11.00am to 7.00pm
    Nex Branch 23 Serangoon Central
    #B2-28/29
    (with Premier Banking centre)
    Singapore 556083

    Mon-Fri: 11.00am to 7.00pm
    Northpoint Branch 930 Yishun Ave 2
    #B1-37/38/39 Northpoint Shopping Centre
    Singapore 769098

    Mon-Fri: 11.00am to 7.00pm
    OCBC Centre Branch 65 Chulia St
    #01-00 OCBC Centre
    (with Premier Banking centre)
    Singapore 049513

    Mon-Fri: 9.00am to 4.30pm
    Orchardgateway Branch 277 Orchard Road,
    orchardgateway, #01-16, #B1-12 & #B2-12
    (with Premier Banking centre)
    Singapore 238858

    Mon-Fri: 11.00am to 7.00pm
    Paya Lebar Square Branch 60 Paya Lebar Road
    #01-45/46/52/53
    Singapore 409051

    Mon-Fri: 11.00am to 7.00pm
    Serangoon Garden Branch 86/88 Serangoon Garden Way
    (with Premier Banking centre)
    Singapore 555982

    Mon-Fri: 9.00am to 4.30pm
    Tampines Branch 1 Tampines Central 5
    #01-02 Tampines CPF Building
    Singapore 529508

    Mon-Fri: 11.00am to 7.00pm
    Toa Payoh Central Branch 520 Lorong 6 Toa Payoh
    #02-52/53
    Singapore 310520

    Mon-Fri: 11.00am to 7.00pm
    Ubi Business Banking Centre Blk 302 Ubi Ave 1
    #01-59/ 63
    (Business Banking centre only)
    Singapore 400302

    Mon-Fri: 10.00am to 5.30pm
  • Discontinuation of Business Account Opening Services at selected branches from 1 June 2016

    Dear Valued Customer,

    We wish to inform you that the following branches will not offer Business Account Opening Services with effect from 1 June 2016:

    Branches without Business Account Opening Services Nearest Alternative Branch
    Thomson Branch
    181 Upper Thomson Road
    (with Premier Banking centre)
    Singapore 574331
    Ang Mo Kio Central Branch
    53 Ang Mo Kio Avenue 3
    #B1-32/33 AMK Hub
    (with Premier Banking centre)
    Singapore 569933

    Operating hours
    Mon - Fri: 11.00am to 7.00pm
    Ang Mo Kio Branch
    629 Ang Mo Kio Ave 4
    #01-1006/1008/1010
    Singapore 560629
    Bukit Timah Branch
    170 Upper Bukit Timah Rd
    #01-01 Bukit Timah Shopping Centre
    Singapore 588179
    Bukit Batok Business Banking Centre
    Blk 637 Bukit Batok Central
    #01-16
    Singapore 650637

    Operating hours
    Mon-Fri: 9.30am to 5.00pm

    Note
    No Counter Services
    Woodlands Branch
    303 Woodlands St 31
    #01-159/161
    Singapore 730303
    Causeway Point Branch
    1 Woodlands Square
    #01-16 Causeway Point
    Singapore 738099

    Operating hours

    Mon - Fri: 11.00am to 7.00pm
    Sun Plaza Branch
    30 Sembawang Drive
    #02-05 Sun Plaza
    Singapore 757713
    Suntec City Branch
    3 Temasek Boulevard
    #02-411/412
    Singapore 038983
    OCBC Centre Branch
    65 Chulia St
    #01-00 OCBC Centre
    (with Premier Banking centre)
    Singapore 049513

    Operating hours
    Mon-Fri: 9.00am to 4.30pm
    Tiong Bahru Plaza Branch
    302 Tiong Bahru Road #01-125/126
    Tiong Bahru Plaza
    Singapore 168732
    Bukit Panjang Branch
    257 Bangkit Rd
    #01-51/55
    Singapore 670257
    Choa Chu Kang Branch
    304 Choa Chu Kang Ave 4
    #01-663
    Singapore 680304

    Operating hours
    Mon - Fri: 11.00am to 7.00pm
    Sixth Avenue Branch
    827 Bukit Timah Road
    (with Premier Banking centre)
    Singapore 279886
    Clementi Branch
    3155 Commonwealth Avenue West
    #04-52 to 55 The Clementi Mall
    Singapore 129588

    Operating hours
    Mon-Fri: 11.00am to 7.00pm
    Holland Village Branch
    249 Holland Ave
    (with Premier Banking centre)
    Singapore 278980
    Jurong West Branch
    502 Jurong West Ave 1
    #01-821
    Singapore 640502
    Jurong Point Branch
    1 Jurong West Central 2
    #B1-31/32/33/46 Jurong Point Shopping Centre
    Singapore 648886

    Operating hours
    Mon - Fri: 11.00am to 7.00pm
    Ion Orchard Branch
    2 Orchard Turn
    #B2-57
    (with Premier Banking centre)
    Singapore 238801
    Orchardgateway Branch
    277 Orchard Road,
    orchardgateway, #01-16, #B1-12 & #B2-12
    (with Premier Banking centre)
    Singapore 238858

    Operating hours
    Mon - Fri: 11.00am to 7.00pm
    Public Holidays: Closed
    Balestier Branch
    360 Balestier Road
    #01-14/15 Shaw Plaza - Twin Heights
    Singapore 329783
    Toa Payoh Central Branch
    520 Lorong 6 Toa Payoh
    #02-52/53
    Singapore 310520

    Operating hours
    Mon - Fri: 11.00am to 7.00pm
    Bishan Branch
    501 Bishan St 11
    #01-372/374
    Singapore 570501

    Please call 6538 1111 if you need further assistance.

    We sincerely apologize for any inconvenience caused.

  • Termination of Travellers’ Cheque Clearing Service from 1 June 2016
    Dear Valued Corporate Customer,

    Effective 1 June 2016, travellers’ cheque clearing service will be
    terminated. All other overseas cheque clearing services will
    continue.

    Please contact your relationship managers if you have further
    queries. Alternatively, you can contact our branch staff if you have
    further queries.

    Thank you for banking with us. We look forward to your continued
    support.
  • Changes in funds transfer instructions involving HSBC retail accounts from 9 May 2016

    The Hongkong and Shanghai Banking Corporation Limited, Singapore Branch (“HSBC Singapore Branch”) is incorporating its Retail Banking and Wealth Management business locally in Singapore (the “RBWM Business”).

    This involves transferring of HSBC’s RBWM Business, currently under the current HSBC Singapore Branch to a locally incorporated subsidiary, HSBC Bank (Singapore) Limited (the “Subsidiary”).

    More information about the local incorporation can be found at www.hsbc.com.sg/retailbank.


    What you need to know

    From 9 May 2016, the two entities – HSBC Singapore Branch and HSBC Bank (Singapore) Limited - will have separate legal names and SWIFT Bank Identifier Codes. These will be applicable if you wish to make funds transfers to HSBC retail (personal) accounts and HSBC corporate accounts:

    HSBC banking details applicable from 9 May 2016
    HSBC Bank details For funds transfers to HSBC personal accounts
    (Should be directed to the new Subsidiary)
    For funds transfers to HSBC corporate accounts
    (Should continue to be directed to the existing legal entity)
    Bank’s full name: HSBC Bank (Singapore) Limited The Hongkong and Shanghai Banking
    Corporation Limited, Singapore Branch
    SWIFT Bank Identifier Code (BIC): HSBCSGS2 HSBCSGSG
    Bank Code: 9548 7232
    FAST bank description: HSBC BANK (SINGAPORE) LTD HONGKONG AND SHANGHAI
    BANKING CORP
    Bank dropdown list selection in Velocity@ocbc (excluding TT) HSBC (Personal) HSBC (Corporate)

    What you need to do

    Before making payment to or collecting funds from a HSBC account from 9 May 2016, ask your payee/beneficiary or payer/customer if their account is a personal or corporate one.

    For Fast and Secure Transfer (FAST) transactions

    From 9 May 2016, you will need to take note of and select the correct HSBC bank name – either HSBC (Personal) or HSBC (Corporate) - from the bank dropdown list selection in
    Velocity@ocbc (excluding TT) when you make any FAST payment or collect funds via FAST using manual entry/template/favourite beneficiary list or upload file functions.

    If you had previously set-up a FAST payment/collection template or a favourite beneficiary list in Velocity@ocbc and have - via FAST - made payment to or collected funds from a HSBC personal account in the past year till 30 April 2016 We will change the HSBC entity to ‘HSBC (Personal)’ in your set-up(s).

    Please verify your setup(s) on or after 9 May 2016 before you make payment to or collect funds from a HSBC personal account.
    1. If you had previously set-up a FAST payment/collection template or a favourite beneficiary list in Velocity@ocbc and:
      1. Have not made payment to or collected funds from a HSBC personal account via FAST; or
      2. Have made payment to or collected funds from a HSBC personal account via FAST on or after 1 May 2016
    2. If you had set-up a new FAST payment/collection template, or a favourite beneficiary list in Velocity@ocbc on or after 1 May 2016 to pay or collect funds from a HSBC personal account
    Select ‘HSBC (Personal)’ from the bank dropdown list selection in Velocity@ocbc (excluding TT). Remember to update your FAST payment/collection templates or favourite beneficiary list.


    On FAST Payment page in Velocity@ocbc

    Ensure you select the correct HSBC bank name under Payee Bank:

    HSBC Personal Account > select HSBC (Personal)
    HSBC Corporate Account > select HSBC (Corporate)



    On FAST Payroll page in Velocity@ocbc

    Ensure you select the correct HSBC bank name under Employee Bank:

    HSBC Personal Account > select HSBC (Personal)
    HSBC Corporate Account > select HSBC (Corporate)



    On FAST Management Payroll page in Velocity@ocbc

    Ensure you select the correct HSBC bank name under Employee Bank:

    HSBC Personal Account > select HSBC (Personal)
    HSBC Corporate Account > select HSBC (Corporate)



    On FAST Collection page in Velocity@ocbc

    Ensure you select the correct HSBC bank name under Payer Bank:

    HSBC Personal Account > select HSBC (Personal)
    HSBC Corporate Account > select HSBC (Corporate)



    On Upload file page in Velocity@ocbc

    Before you upload FAST payment or collection transaction instructions, ensure your OCBC
    file format is updated with the new HSBC banking information:

    For new file format (GIROFASTWITHINV), please key in the correct ‘Bank Code’ (BIC):
    > HSBC Personal Account : HSBCSGS2XXX
    > HSBC Corporate Account : HSBCSGSGXXX

    For all other file formats, please key in the correct ‘Bank Name’:
    > HSBC Personal Account : 9548
    > HSBC Corporate Account : 7232

    Note: There is no difference in the account concatenation logic for HSBC.



    For Inter-Bank GIRO, MAS Electronic Payment System (MEPS) and Telegraphic
    Transfers (TT) transactions

    No action is required from you at this point. You may continue to use the existing bank
    identifier code/name. HSBC will change the bank name if your payee has a HSBC
    personal account.

    > We will advise you of the action required once HSBC provide us with the update.

    > If you wish, you may proceed to update your templates, favourite beneficiary list, manual
    entry or file upload transactions with the correct bank identifier code /name (whichever is
    relevant) of your payees if they have a HSBC retail account.

    > For more information, please refer to the appended Frequently Asked Questions.

    Frequently Asked Questions

    1. What type of HSBC accounts are affected by this HSBC local incorporation?

    Only HSBC retail (personal) accounts are affected by this change. There is no change in
    the banking information for HSBC corporate accounts.

    2. What are the payment types affected by this HSBC local incorporation?
    Payments / Funds transfer via Fast and Secure Transfer (“FAST”), inter-bank GIRO,
    MAS Electronic Payment System (“MEPS”) and Telegraphic Transfers are affected.

    3. When do I need to start using the new set of HSBC bank identifier code/name for
    HSBC retail (personal) accounts?
    You MUST use the new bank identifier code/name for HSBC retail (personal) account
    for FAST payments and collections from 9 May 2016, else your transactions will fail.
    For the other payment types, you may continue to use the existing HSBC bank identifier
    code/name until further notice as HSBC will change the banking information for you.

    4. Am I able to differentiate between a HSBC retail (personal) account and a HSBC
    corporate account?
    There is no way to differentiate between a HSBC retail (personal) account and a HSBC
    corporate account simply from the account number or beneficiary name. You are advised
    to check with your payer/payee if their HSBC account is a corporate or a retail (personal)
    account.

    5. What if I am using both GIRO and FAST Collection to collect bills from my
    customers who have a HSBC retail (personal) account?
    From 9 May 2016 onwards, you MUST use the new bank identifier code/name for FAST
    Collection. However, for GIRO Collection, you may continue to use the existing bank
    identifier code as HSBC will change the banking information for you.

    6. What if I require more information regarding the HSBC local incorporation?
    More information about the local incorporation can be found at
    www.hsbc.com.sg/retailbank

    7. What should I do if I have previously set-up FAST payment or collection templates
    or favourite beneficiary list to pay/collect from a HSBC retail (personal) account?
    Please refer to For Fast and Secure Transfer (FAST) transactions section on page 2.

    8. When can I start to do this amendment?
    You may start to do the amendment from 9 May 2016.

    9. When will I see the new banking information in the bank dropdown list in
    Velocity@ocbc?
    You will see the new banking information for HSBC from 9 May 2016.

25 April 2016

Expand allCollapse all
  • Revisions to OCBC Business Account Terms and Conditions with effect from 25 April 2016
    Dear Valued Corporate Customers,

    With effect from 25 April 2016, there will be revisions to the OCBC Business Account
    Terms and Conditions. The revisions are:

    1) Under Section A: General Terms and Conditions:

    Revised Clause 1.1

    2) Under Section B: Terms and Conditions Governing Electronic Services:

    a) Revised Clause 1.1 i) Revised Clause 9.6.5
    b) Revised Clause 2.4 j) Revised Clauses 9.6.7 to 9.6.9
    c) Revised Clause 3.3a) k) Revised Clause 9.6.13
    d) Revised Clause 3.5c) l) New Clause 9.6.21
    e) Revised Clause 3.7c) m) Revised Clause 9.9
    f) New Clauses 5A.1 to 5A.5 n) Revised Clause 10.1
    g) Revised Clauses 8.1 to 8.2 o) Revised Clause 11.1
    h) Revised Clause 8.4  

    Starting 25 April 2016, you can download the latest copy of the OCBC Business
    Account Terms and Conditions from www.ocbc.com/business-banking/Forms.html.

    If you require more information, please contact our Business Banking Commercial
    Service Centre at (65) 6538 1111.

    Thank you for banking with OCBC.

01 April 2016

Expand allCollapse all
  • Revision of charges for OCBC Security Bag and Tag from 1 April 2016

    Dear Valued Corporate Customer,

    Type of bag / tag Current Price Revised Price
    Reusable Security Deposit Bag
    (For both cash and cheque)
    Size: 305mm(W)x 406mm (L)x100mm(H)
    Code Q4101
    S$46.00
    (inclusive of GST)
    S$53.00
    (inclusive of GST)
    Security Tag
    (Required to secure security deposit
    bags. Each tag can only be used once).
    Code Q881
    S$0.20
    (inclusive of GST)
    S$0.11
    (inclusive of GST)
    Disposable Security Cheque Deposit Bag
    Size: 200mm(W)x 260mm(L)
    Code Q643
    S$0.34 S$0.40
    (inclusive of GST)

    Please call our Business Banking Commercial Service Centre at (65) 6538 1111 if you have further queries.

  • Account set-up fee for JPY Business Accounts with effect from 1 April 2016

    Dear Valued Corporate Customer,

    Effective 1 April 2016, the following fee will be implemented for JPY Business Call Accounts.

    JPY Account (Account Set up fee)
    Current New
    No Charge JPY65,000
    (One time account set up fee for accounts opened from 1 April 2016)

    This will be reflected in our business pricing guides from 1 April 2016.

    Please feel free to approach any of our branch staff if you need further assistance on this matter. Alternatively, you can contact our Business Banking Commercial Service Centre at (65) 6538 1111.

    We look forward to serving you.

31 March 2016

Expand allCollapse all
  • Discontinuation of OCBC Quick Cheque Deposit Service at Caltex Macpherson on Thursday, 31 March 2016, 3:30pm
    Dear Valued Customer,

    Effective Thursday, 31 March 2016 3:30pm, the OCBC Quick
    Cheque Deposit Service at Caltex Macpherson (68
    Macpherson Road) will cease operation.

    You can continue to deposit your cheques at the nearest site at
    Ruby Industrial Complex (80 Genting Lane, Genting Block
    Level 1 Lobby).

    Alternatively, you may wish to deposit your cheques at other
    Quick Cheque Deposit boxes located in all our branches as
    well as selected petrol stations and industrial parks islandwide.

    We apologise for any inconvenience caused.

    Please call our Business Banking Commercial Service Centre
    at (65) 6538 1111 if you have further queries.

    We look forward to your continuing support.

    Thank you.

01 March 2016

Expand allCollapse all
  • Business Account Opening Services will not be available at these branches from 1 March 2016

    Dear Valued Customer,

    We wish to inform you that the following branches will not offer Business Account Opening Services with effect from 1 March 2016:

    Branches without Business Account Opening Services Nearest Alternative Branch
    Bedok North Branch
    88 Bedok North St 4
    #01-163
    Singapore 460088
    Bedok Branch
    204 Bedok North St 1
    #01-403/405/407
    Singapore 460204
    Mon - Sun: 11.00am to 7.00pm
    Geylang Branch
    325/327 Geylang Road
    Singapore 389360
    Marine Parade Branch
    83 Marine Parade Central
    #01-576/578
    Singapore 440083
    Mon - Sun: 11.00am to 7.00pm
    North Branch
    460 North Bridge Road
    #01-00
    Singapore 188734
    OCBC Centre Branch
    65 Chulia St
    #01-00 OCBC Centre
    Singapore 049513
    Mon-Fri: 9.00am to 4.30pm
    Sat: 9.00am to 11.30am
    White Sands Branch
    1 Pasir Ris Central St 3
    White Sands, #01-13
    Singapore 518457
    Tampines Branch
    1 Tampines Central 5
    #01-02 Tampines CPF Building
    Singapore 529508
    Mon - Sun: 11.00am to 7.00pm

    Please call 6538 1111 if you need further assistance.

    We sincerely apologize for any inconvenience caused.

01 February 2016

Expand allCollapse all
  • Reminder on fee for Returned Cheque for SGD Business Accounts
    Dear Valued Corporate Customer,

    Please note that S$40 will be imposed on each cheque returned due
    to technical reasons (eg. date, amount in words, payee name or
    signature is not indicated etc) for SGD business accounts.

    Please issue your cheques correctly to avoid incurring this fee.

    You can contact our Business Banking Commercial Service Centre at
    (65) 6538 1111 if you have further queries.

    We look forward to serving you.

01 January 2016

Expand allCollapse all
  • Security Alert: New variant of Tinba Malware targeting Asia Pacific region (January 2016)
    Dear customers,

    We would like to bring your attention to recent reports of a new variant of Tinba financial malware
    that is targeting the Asia Pacific region, with Singapore being one of the most frequently targeted
    country.

    Once the machine/device is infected, the malware may inject bogus webpages into the browser
    that phish for banking credentials. With the stolen credentials, the fraudster then performs financial
    transactions without the user knowing until it is too late.

    We would like to remind you to stay vigilant, exercise caution and adopt good online banking
    practices:

    • Do not provide authorisation for transactions that you did not initiate or request
    • Do not open suspicious attachments in emails received, even if they are from senders
      you know. These attachments may appear in the form of invoices or other accounting documents.


    How Tinba Works

    1) Your machine/device can be infected by simply clicking on links provided in emails or visiting
    infected websites.


    2) Once infected, an unusual message (like the one shown below) may also be displayed on the
    victim’s machine while fraudulent activity is carried out in the background:

    “We are working on updating the database, so that the service is temporarily
    unavailable. We will try to resume the service as soon as possible. Please try again in a few hours.”


    How to avoid becoming a victim

    • Ensure your machine/device’s operating system, Internet browsers1
      and plugin/extensions are all up-to-date

    • Ensure your machine/device’s operating system is enabled to support Transport Layer
      Security (TLS) 1.2 and above under ‘Internet Options’ > ‘Advanced’ tab > ‘Security’
    • Be on the alert for any irregularities during your internet banking session (e.g. banking
      website redirecting to third party website offering hotline number, altered login flow
      and unsolicited requests for tokens)

    • Pay attention to the URL of a website. Be aware of malicious websites as they may look
      identical to a legitimate site, but the URL is different (e.g., “.com” vs “.net”). A legitimate
      OCBC website will end with “.com” instead of “.net”. Eg. Velocity@ocbc login page:
      https://velocity.ocbc.com.

      For Internet Explorer, you are advised to use IE11 as Microsoft is no longer providing security patches for IE10 and below.

    • Avoid surfing unfamiliar and unsecured websites. An example of an unsecured website URL
      starts with “http” as opposed to a secured website URL starting with “https”. Eg.
      Velocity@ocbc login page: https://velocity.ocbc.com.
    • We recommend that you install and maintain the latest anti-virus software (eg. McAfee,
      Norton Anti-virus). Ideally, do also install and maintain anti-malware software (eg.
      Malwarebytes), firewalls, and email filters. Run these applications on your devices regularly.

    • Use different passwords, especially for your Velocity@ocbc login and email account, along
      with any other online accounts [eg. Subscription-based sites, online merchants, social media,
      etc]

    • Make use of the anti-phishing features offered by your email client and web browser.
      Information about known phishing attacks is also available online at
      http://www.antiphishing.org.

    • Review your email accounts and make sure emails containing attachments that are
      confidential in nature are deleted eg. copies of IDs, invoices, scanned forms with signatures,
      etc. These documents can be saved or archived to your computer hard disk for safekeeping.

    • Do not reveal personal or financial information in email and do not respond to email
      solicitations for these types of information. This includes clicking on links included in emails.

    • If you are unsure whether an email request is legitimate, verify it by contacting the company
      directly. Do not use contact information provided on a website connected to the request;
      instead, check previous statements for contact information.

    • Be alert and watch out for unsolicited phone calls, visits, or email messages from individuals
      asking about employees or other information about your company. If an unknown individual
      claims to be from a legitimate organisation, verify his or her identity directly with the
      organisation. Do not provide any information unless you are certain that the person is
      authorised to have the information.
    What to do if you think your machine/device has been infected

    If you suspect that your machine/device has been infected by malicious software while on your
    internet banking site, please DO NOT proceed with your online banking activities and follow
    the steps below:

    1. Cancel any suspicious-looking transactions in Velocity@ocbc.
    2. Close the browser.
    3. Ensure that your anti-virus/anti-malware software is up to date.
    4. Run your anti-virus/anti-malware software and scan the files on all devices (eg. laptops,
    desktops) that you use to access online banking. If your computer is not installed with an antivirus software or anti-malware, please install the latest version immediately and perform a
    scan on your devices.
    5. Change your password for Velocity@ocbc on a different device/PC immediately.
    6. After the infected computer has been scanned and clean, restart and login to Velocity@ocbc.
    You should not encounter the same bogus site again upon login if the malicious software has
    been completely removed.
    7. If you suspect that the malicious software has not been successfully removed, please do not
    use the same computer for any online banking transactions and seek professional help to
    remove the malicious software. Remember to run an anti-virus/anti-malware scan on an
    alternative computer to make sure it is uninfected before performing any online banking
    transaction.

    We would like to assure you that our internet banking websites remain secure. As
    malicious software are constantly evolving, we strongly recommend that payment makers
    and authorisers always stay vigilant and verify the authenticity of all outgoing payment
    instructions, on top of scanning all devices regularly.

    At OCBC Bank, protecting your information is our priority. For more about online security and how
    to protect yourself from fraud, please visit: www.ocbc.com/business-banking/policies.html >
    Business Internet Banking Security.

    If you have any further queries, please contact us from 8:30am to 6:00pm (Monday to Friday,
    excluding public holidays) at 6538 1111 or, if abroad, at +65 6538 1111.
  • Revisions to OCBC Business Account Terms and Conditions with effect from 1 January 2016
    Dear Valued Corporate Customers,

    With effect from 1 January 2016, there will be revisions to the OCBC Business Account Terms
    and Conditions. The revisions are:

    1) Under Section A: General Terms and Conditions :

    a) Revised clause 1.1

    b) An additional clause will be included as Clause 7.9 under Clause 7. Cheques

    The Bank may at any time, subject to giving the Customer minimum fourteen (14)
    days of notice, without liability or disclosing any reason to the Customer suspend
    the provision of chequebook(s) to the Customer.

    c) Revised Clause 33.3

    2) Under Section B: Terms and Conditions Governing Electronic Services :

    a) Revised Clause 1.1 n) Revised Clause 9.1
    b) Revised Clause 2.1 o) Revised Clauses 9.4 & 9.5
    c) Revised Clause 2.4 p) Revised Clauses 9.6.4 & 9.6.10
    d) Revised Clauses 3 & 3.1b q) New Clauses 9.6.17 to 9.6.20
    e) Revised Clause 3.2 r) Revised Clause 9.7
    f) Revised Clauses 3.3 a. to 3.3 e. s) Revised Clauses 9.8.1 & 9.8.2
    g) Revised Clause 3.5 c. t) Revised Clauses 9. 10 & 9.11
    h) Revised Clause 3.7 a. u) Revised Clause 9.14
    i) Revised Clause 3.9 b. v) Revised Clause 9.21
    j) Revised Clause 4.1 w) Revised Clause 10.1
    k) Revised Clause 4.3 z) New Clause 11.1
    l) Revised Clause 5.6 y) Revised Clause 11.1A
    m) Revised Clause 8.1 z) Revised Clause 12.3

    Starting 1 January 2016, you can download the latest copy of the OCBC Business Account
    Terms and Conditions from www.ocbc.com/business-banking/Forms.html.

    If you require more information, please contact our Business Banking Commercial Service Centre
    at (65) 6538 1111. Thank you for banking with OCBC.

01 December 2015

Expand allCollapse all
  • Business Account Opening Services will not be available at these branches from 1 December 2015

    Dear Valued Customer,

    We wish to inform you that the following branches will not offer Business Account Opening Services with effect from 1 December 2015:

    Branches without Business Account
    Opening Services
    Nearest Alternative Branch
    Hougang Branch
    211 Hougang St 21
    #01-295
    Singapore 530211
    Hougang Mall Branch
    90 Hougang Ave 10
    #01-01 to 05 Hougang Mall
    Singapore 538766
    Mon-Sun: 11.00am to 7.00pm
    Punggol Plaza Branch
    168 Punggol Field
    #01-11/12 Punggol Plaza
    Singapore 820168

    Please call 6538 1111 if you need further assistance.

    We sincerely apologize for any inconvenience caused.

27 November 2015

Expand allCollapse all
  • Corporate customers will be requested to disclose source of funds for large deposits over branch counter starting from 27 November 2015
    Dear Valued Corporate Customers,

    Starting from 27 November 2015, when you deposit large cash
    amounts over our branch counters you will be requested by our staff
    to disclose the source of funds and, where necessary, the purpose of
    the cash deposit.

    These questions are incorporated in the back of the deposit slip,
    where you will be required to declare the source of funds.

    We seek your understanding and cooperation on this new procedure.

    If you require more information, please speak with our branch staff or
    contact our Business Banking Commercial Service Centre at (65)
    6538 1111.

    Thank you.

01 November 2015

Expand allCollapse all
  • Revision of monthly service fee for CHF Business Call Accounts with effect from 1 November 2015

    Dear Valued Corporate Customer,

    Effective 1 November 2015, the monthly service fee will be revised for CHF accounts (Business Call Account & Business Foreign Account – Call Account).

    Current Fee
    Revised Fee
    First
    CHF25,000
    Amount above CHF25,000 First CHF25,000 Amount above CHF25,000
    0% 5% p.a. for monthly average balance in excess of CHF25,000 0% 2.5% p.a. for monthly verage balance in excess of CHF25,000

    The revision will be reflected in the business pricing guides and business foreign accounts pricing guide from 1 November 2015.

    Please feel free to approach any of our branch staff if you need further assistance on this matter. Alternatively, you can contact our Business Banking Commercial Service Centre at (65) 6538 1111.

    We look forward to serving you.

01 October 2015

Expand allCollapse all
  • Revised interest rate for AUD and GBP Business Call Accounts effective 1 October 2015
    Dear Valued Corporate Customer,

    Effective 1 October 2015, the interest rate applicable for your AUD and
    GBP Business Call accounts will be revised to OCBC published board
    rates less 0.5%pa. The minimum will be 0%pa.

    For latest rates, visit www.ocbc.com/business-banking/interest-rates.

    Please feel free to approach any of our branch staff if you need further
    assistance on this matter. Alternatively, you can contact our Business
    Banking Commercial Service Centre at (65) 6538 1111.
  • Discontinuance of physical cheque retrieval service with effect from 1 October 2015
    Effective 1 October 2015, we will no longer offer the service for
    physical cheque retrieval. All physical cheques that are cleared
    through the local clearing system must be kept by the Bank.

    However, if you need to retrieve a copy of the cheque image, please
    make your request through our branches.

    For enquiries, please approach any of our branch staff or call:
    • 1800 363 3333 for personal customers
    • 1800 773 6437 for premier customers
    • (65) 6538 1111 for business customers

1 September 2015

Expand allCollapse all
  • Implementation of Dynamic Currency Conversion Fee (DCC) with effect from 1 September 2015
    Dear Valued Corporate Customer,

    From 1 September 2015, an additional fee will be levied on all Visa and MasterCard transactions
    effected in Singapore dollars in a foreign country or on a foreign website. 0.8% or 1% is levied on all
    converted Singapore dollar amounts for Visa and MasterCard transactions respectively.

    The revision will be reflected in the business pricing guides and business foreign accounts pricing guide from 1 September 2015.

    Please feel free to approach any of our branch staff if you need further assistance on this matter.
    Alternatively, you can contact our hotline 1800 363 3333 (or +65 6363 3333 if you are calling from
    overseas).

1 August 2015

Expand allCollapse all
  • Revised charging for Internal Funds Transfer (IFT) with effect from 1 August 2015

    Dear Valued Corporate Customer,

    Effective 1 August 2015, a fee of S$5 will be imposed for every Internal Funds Transfer request not performed through business internet banking.

    Internal Funds
    Transfer
    perform through
    Existing Pricing Revised Pricing
    (wef 1 August
    2015)
    OCBC Branches /
    Manual Instruction
    • First 3 transactions: FREE
    • 4th transaction onwards: S$5 per transaction
    S$5 per transaction
    Velocity@ocbc
    (business internet
    banking)
    FREE FREE

    The revision will be reflected in the business pricing guides and business foreign accounts pricing guide from 1 August 2015.

    Please feel free to approach any of our branch staff if you need further assistance on this matter. Alternatively, you can contact our Business Banking Commercial Service Centre at (65) 6538 1111.

  • New business internet banking login page from 5 July 2015

    Velocity@ocbc (business internet banking) login page will be refreshed on 5 July 2015
    to include a country selection drop-down list.

    Current login page



    New login page from 5 July 2015

    1. Go to https://velocity.ocbc.com

    2. Select “Singapore” under “Select your country” before keying in your login
    credentials



    3. Click on the ‘Bookmark this page’ hyperlink shown below to bookmark the new
    Singapore login page for faster access in future



    If you had earlier bookmarked the Velocity@ocbc login page and click on your
    bookmark, you will be automatically taken to the Singapore login page (i.e. Singapore
    will be selected for you under “Select your country”). Please log in as usual.

    If you have any further queries, please call (65) 6538 1111 to speak to our Business
    Banking Service Managers from 8:30am to 6:00pm, Monday to Friday (excluding public
    holidays).

    Thank you for banking with us.

  • Security Alert: Increase in frequency of malicious software eg. Dridex, Dyre (Dyreza) (April 2015)

    Dear customers,

    With the rapid increase in frequency of malicious software eg. Dridex, Dyre (Dyreza), we would
    like to remind you to stay vigilant, exercise caution and adopt good online banking practices:

     

    • Do not provide authorisation for transactions that you did not initiate or request
    • Do not open suspicious attachments in emails received, even if they are from senders you know. These attachments may appear in the form of invoices or other accounting documents.

    How to avoid becoming a victim
    • Pay attention to the URL of a website. Be aware of malicious websites as they may look
      identical to a legitimate site, but the URL is different (e.g., “.com” vs “.net”). A legitimate
      OCBC website will end with “.com” instead of “.net”. Eg. Velocity@ocbc login page:
      https://velocity.ocbc.com.

    • Avoid surfing unfamiliar and unsecured websites. An example of an unsecured website URL
      starts with “http” as opposed to a secured website URL starting with “https”. Eg.
      Velocity@ocbc login page: https://velocity.ocbc.com.

    • We recommend that you install and maintain the latest anti-virus software (eg. McAfee,
      Norton Anti-virus). Ideally, do also install and maintain anti-malware software (eg.
      Malwarebytes), firewalls, and email filters. Run these applications on your devices regularly.

    • Use different passwords, especially for your Velocity@ocbc login and email account, along
      with any other online accounts [eg. Subscription-based sites, online merchants, social media,
      etc]

    • Make use of the anti-phishing features offered by your email client and web browser.
      Information about known phishing attacks is also available online at
      http://www.antiphishing.org.
    • Review your email accounts and make sure emails containing attachments that are
      confidential in nature are deleted eg. copies of IDs, invoices, scanned forms with signatures,
      etc. These documents can be saved or archived to your computer hard disk for safekeeping.

    • Do not reveal personal or financial information in email and do not respond to email
      solicitations for these types of information. This includes clicking on links included in emails.

    • If you are unsure whether an email request is legitimate, verify it by contacting the company
      directly. Do not use contact information provided on a website connected to the request;
      instead, check previous statements for contact information.

    • Be alert and watch out for unsolicited phone calls, visits, or email messages from individuals asking about employees or other information about your company. If an unknown individual claims to be from a legitimate organisation, verify his or her identity directly with the organisation. Do not provide any information unless you are certain that the person is authorised to have the information.

    What to do if you think your machine/device has been infected

    If you suspect that your machine/device has been infected by malicious software while on your
    internet banking site, please DO NOT proceed with your online banking activities and follow
    the steps below:

    1. Cancel any suspicious-looking transactions in Velocity@ocbc.
    2. Close the browser.
    3. Ensure that your anti-virus/anti-malware software is up to date.
    4. Run your anti-virus/anti-malware software and scan the files on all devices (eg. laptops,
    desktops) that you use to access online banking. If your computer is not installed with an antivirus software or anti-malware, please install the latest version immediately and perform a
    scan on your devices.
    5. Change your password for Velocity@ocbc on a different device/PC immediately.
    6. After the infected computer has been scanned and clean, restart and login to Velocity@ocbc.
    You should not encounter the same bogus site again upon login if the malicious software has
    been completely removed.
    7. If you suspect that the malicious software has not been successfully removed, please do not
    use the same computer for any online banking transactions and seek professional help to
    remove the malicious software. Remember to run an anti-virus/anti-malware scan on an
    alternative computer to make sure it is uninfected before performing any online banking
    transaction.

    We would like to assure you that our internet banking websites remain secure. As
    malicious software are constantly evolving, we strongly recommend that payment makers
    and authorisers always stay vigilant and verify the authenticity of all outgoing payment
    instructions, on top of scanning all devices regularly.

    At OCBC Bank, protecting your information is our priority. For more about online security and how
    to protect yourself from fraud, please visit: www.ocbc.com/business-banking/policies.html.

    If you have any further queries, please contact us from 8:30am to 6:00pm (Monday to Friday,
    excluding public holidays) at 6922 3133 or, if abroad, at +65 6922 3133.

  • Revision of account charges and new fee for CHF & EUR business accounts with effect from 1 April 2015
    What was changed/new? CHF/EUR Dollar Business Call Account EUR Business Smart Account
    Minimum Initial Deposit Not applicable
    Minimum Day End Balance to Earn Interest Not applicable
    Monthly Service Fee Monthly average balance Service fee
    CHF 25,000 and below Waived
    Above CHF 25,000 5% p.a. for a monthly average balance in excess of CHF 25,000
    EUR 25,000 and below Waived
    Above EUR 25,000 0.5% p.a. for a monthly average balance in excess of EUR 25,000
    Account Setup Fee (New)
    (one time for new accounts opened from 1 April 2015)
    CHF500
    EUR500
    EUR500
  • Revision of account charges for Business Foreign Account (CHF & EUR Call Accounts) with effect from 1 April 2015

    Effective 1 April 2015, the following account charges will be revised for Business Foreign Account (CHF & EUR Call Accounts):

    What was changed? Business Foreign Account (CHF & EUR Call Accounts)
    Minimum Initial Deposit Not applicable
    Minimum Day End Balance to Earn Interest Not applicable
    Monthly Service Fee
    Monthly average balance Service fee
    CHF 25,000 and below Waived
    Above CHF 25,000 5% p.a. for a monthly average balance in excess of CHF 25,000
    EUR 25,000 and below Waived
    Above EUR 25,000 0.5% p.a. for a monthly average balance in excess of >EUR 25,000

    The revisions will be reflected in the business foreign accounts pricing guide from 1 April 2015.

    Please feel free to approach any of our branch staff if you need further assistance on this matter. Alternatively, you can contact our Business Banking Commercial Service Centre at (65) 6538 1111.

  • New fee for SGD Returned Cheque for Business Accounts with effect from 1 April 2015
    Effective 1 April 2015, a new fee of S$40 will be imposed on each
    cheque returned (due to technical reasons – eg. post-dated cheques,
    incomplete date or date not indicated etc) for SGD Business
    Accounts.

    The new fee will be reflected in the business pricing guides and
    business foreign accounts pricing guide from 1 April 2015.

    Please feel free to approach any of our branch staff if you need
    further assistance on this matter. Alternatively, you can contact our
    Business Banking Commercial Service Centre at (65) 6538 1111.

    We look forward to serving you.
  • Revision to standard pricing for trade finance products with effect from 1 April 2015

    Effective from 1 April 2015, we will be revising our standard pricing for trade finance products as follows:

    Description Existing Revised
    Export
    Export Documentary Collection - Export collection handling fees 0.125% of the bill amount, minimum S$50 0.125% of the bill amount, minimum S$75
    Export LC advising - Non account holder S$50 S$70
    Import
    Shipping Guarantee - Bills routed through bank S$50 S$75
    Others
    Transfer Letter of Credit - Without substitution of documents 0.125% of the LC transfer amount, minimum S$75 0.125% of the LC transfer amount, minimum S$300
    Transfer Letter of Credit - With substitution of documents 0.125% of the LC transfer amount, minimum S$150 0.125% of the LC transfer amount, minimum S$500
    Commission-in-lieu-of-exchange - All trade services without FX conversion (where applicable) 0.125% of the bill amount, minimum S$50 0.125% of the bill amount, minimum S$75
    Foreign Currency Cheque - postage fees S$15 S$20*

    *The revised postage fee for foreign currency cheque will be effective from 4 May 2015.

    Please contact your relationship managers if you have further queries. Alternatively, you can contact our Trade Finance service staff through the Trade Hotline at (65) 6318 7777.

    Thank you for banking with us. We look forward to your continued support.

  • Revision of terms and conditions for trade finance applications with effect from 1 April 2015
    Effective 1 April 2015, we will be revising the terms and conditions
    for trade finance applications.

    Please download the latest application forms with the revised terms
    and conditions from www.ocbc.com/business-banking/Forms.html,
    starting 1 April 2015.

    Please contact our Trade Finance service staff through the Trade
    Hotline at (65) 6318 7777 if you have further queries.

    Thank you for banking with us. We look forward to your continued
    support.

23 March 2015

Expand allCollapse all
  • Changes to Interbank GIRO

    The upgrade of the Interbank GIRO infrastructure took place on 23 March 2015. Banks are no longer using branch codes to process GIRO transactions.

    There will not be any impact to you as we will continue to accept all existing GIRO formats at Velocity@ocbc. You do not need to make any
    changes to your file formats and file format mapping immediately.

    Your existing Interbank GIRO arrangements on your OCBC account(s) will also remain unchanged.

    For new Interbank GIRO arrangements with OCBC (from 23 March 2015), you will be required to enter the full bank account number (refer to example below):

    Current account (12-digit) 501123456001
    Savings account (10-digit) 5011234567
    Frequently Asked Questions:
    1. Which day in March 2015 will this be effective?

      The upgrade took place on 23 March 2015.

    2. When will I be required to enter the full bank account?

      You will be required to enter the full bank account number for GIRO transactions submitted from 23 March 2015.

    3. What do you mean by the full account number?

      The full bank account number will include the branch code followed by the existing account number.

      For OCBC, HSBC and State Bank of India, you will need to include the branch code followed by the existing account number. Please see samples:

        Current Post Upgrade
      Bank Name Bank Code Branch Code Account Number SWIFT/BIC Account Number
      OCBC 7339 501 1234567 OCBCSGSGXXX 5011234567
      123456001 501123456001
      HSBC 7232 141 123456789 HSBCSGSGXXX 141123456789
      SBI 7791 227 12345678901 SBINSGSGXXX 27712345678901
      All other banks After the upgrade, you do not need to include the Bank Code and Branch Code. Instead you will only need to include the SWIFT/BIC and the account number.
    4. What is this upgrading about?

      The upgrading will consist of some key improvements:

      • Introduction of SWIFT Bank Identifier Code (BIC)
      • Omission of Bank Codes (replaced by BIC) and Branch Codes when processing GIRO transactions.
      • Expansion of account number field
        • You will be able to key in your full bank account number
        • Prior to this upgrading, your account number consisted of the branch code and account number
      • Provision of more payment information to identify your transaction
    5. Do I need to remember a bank’s BIC for my GIRO transaction via Velocity@ocbc after the implementation?

      You are not required to memorise a bank’s BIC as we will allow you to select the name of the bank that you wish to transfer to.

      For file-upload submissions, there will not be any impact as we will continue to accept all existing GIRO formats on Velocity@ocbc.

      You do not need to make any changes to your file formats and file format mapping immediately.

    6. How does this impact me after GIRO has been upgraded?

      Your existing interbank GIRO arrangements on your OCBC account(s) remain unchanged.

      For new interbank GIRO arrangements with OCBC (from 23 March 2015), you will be required to enter the full bank account number (10 or 12 digit).

    Do’s and Don’ts for Billing Organisations

    1) For the OLD GIRO Application Form
    (Name of form: GIRO Application Format)Do’s

    • Keep to the old format, including Bank and Branch code.

    • Account number should be 7 or 9 digit


    Don’ts

    • Indicate the 10 or 12 digit full bank account number on the old form



    • Leaving the “Branch code” blank on the old form


    2) For the NEW GIRO Application Form
    (Name of form: Application for Interbank GIRO to Pay a Billing Organisation)

    Do’s
    • Indicate full account number (10 or 12 digit)

    • Indicate OCBC Swift BIC correctly


    Don’ts
    • Omitting Branch code and indicate only 7 or 9 digit account number



    • Indicating the “Bank code” instead of the Bank’s SWIFT BIC

30 January 2015

Expand allCollapse all
  • Fraud Advisory: Individuals or Parties claiming to represent Select Securities Limited (30 January 2015)

    It has come to our attention that there have been individuals or parties purporting to represent Select Securities Limited and offering securities services to investors.

    We would like to advise that while Select Securities Limited, registered in Hong Kong, is a subsidiary of OCBC Bank, it has not and does not  provide securities services in any form, including the facilitation of shares purchases, to individuals or companies. Select Securities Limited is an investment holding company of the Bank that has been dormant since 2012. We would like to further highlight that we are not the owners of a website http://www.sshkasia.com bearing the name of Select Securities Limited.

    If you have had interactions with persons purporting to represent Select Securities Limited previously, you are strongly advised to seek your own legal advice immediately and also consider lodging a report with the relevant law enforcement agencies.

    Should you encounter any person or company making representations on behalf of Select Securities Limited, please notify our Business Banking Commercial Service Centre at bizinteract@ocbc.com.

1 December 2014

Expand allCollapse all
  • Revision of OCBC Business Account Terms and Conditions with effect from 1 December 2014
    Dear Valued Corporate Customers,

    In line with the US Foreign Account Tax Compliance Act, (FATCA), there will be
    revisions to the OCBC Business Account Terms and Conditions.

    With effect from 1 December 2014, the additional clause below on FATCA will be
    included as Clause 40 under Section A: General Terms and Conditions:

    FATCA POLICY

    The Bank’s Foreign Account Tax Compliance Act (FATCA) Policy (the “FATCA
    Policy”) forms part of the terms and conditions governing the Customer’s
    relationship with the Bank established under these Terms and Conditions. The
    FATCA Policy shall be binding on the Customer and the Customer agrees to
    comply with and adhere to the FATCA Policy, which is accessible at
    www.ocbc.com/business-policies or available on request. These Terms and
    Conditions are subject to the FATCA Policy. Should there be any conflict or
    inconsistency between any of the contents of the FATCA Policy and these Terms
    and Conditions, the contents of the FATCA Policy shall prevail.”

    Starting 1 December 2014, you can:


    If you require more information, please contact our Business Banking Commercial
    Service Centre at (65) 6538 1111.

    Thank you for banking with OCBC.
  • Drop your cheques at our new Cheque Deposit Service at Ang Mo Kio Esso station from 1 December 2014
    Dear Valued Corporate Customers,

    Greater convenience for you with the latest addition to our cheque
    deposit service at selected petrol stations and industrial parks across
    the island!

    Drop your cheques at our new Quick Cheque Deposit service at Ang
    Mo Kio Esso station: 3551 Ang Mo Kio Ave 3, Spore 569927 from
    1 December 2014, 4:00pm.

    If you require more information, please contact our Business Banking
    Commercial Service Centre at (65) 6538 1111.

    Thank you for banking with OCBC.

11 November 2014

Expand allCollapse all
  • Fraud Advisory for customers based in the United Kingdom (11 November 2014)

    An organisation that goes by the name of OCB Corporation has been representing itself as OCBC Bank in the United Kingdom, using high pressure sales tactics to try to persuade members of the public in UK to purchase certain investments that are recommended by them. Often the victims would be required to execute a Surety Bond in order to finalise the transaction. We would like to advise that OCB Corporation is in no way related to OCBC Bank.

    OCBC Bank does not provide retail banking services to individual customers in the United Kingdom. OCBC Bank’s customer base in the United Kingdom comprises network corporate customers, large corporates, financial institutions and non-bank financial institutions operating in the country.

    Should you be contacted in this regard, please report the matter to Action Fraud at 0300 123 2040 and notify our Business Banking Commercial Service Centre at bizinteract@ocbc.com.

1 November 2014

Expand allCollapse all
  • Revision of banking hours for Ubi Business Banking Centre from 1 November 2014
    Ubi Business Banking Centre will be closed on Saturdays starting from 1 November 2014. The new banking hours will be from Mondays to Fridays, 10.00am to 5.30pm.
  • Business Account Opening Services will not be available at these branches from 1 November 2014

    Dear Customers,

    We wish to inform you that the following branches will not offer Business Account Opening Services with effect from 1 November 2014:

    Branches without Business Account Opening Services Nearest Alternative Branch
    Bukit Batok Branch Bukit Batok Business Banking Centre
    Blk 637 Bukit Batok Central
    #01-16
    Mon – Fri : 9.30am to 5.00pm
    Marina Bay Financial Centre Branch OCBC Centre Branch
    65 Chulia Street
    #01-00 OCBC Centre
    Mon – Fri : 9.00am to 4.30pm
    Saturday : 9.00am to 11.30am

    Please call (65) 6538 1111 if you need further assistance.

    We sincerely apologise for any inconvenience caused.

1 October 2014

Expand allCollapse all
  • Revision of fees and charges for Demand Draft from 1 October 2014

    With effect from 1 October 2014, we will be simplifying the fees and charges for Demand Draft application.

    Please note that Agent Fees and Cable Charges will no longer be applicable.

    The revised pricing applies to Singapore Dollar and Foreign Currency account withdrawals made to third party and same party including time deposits, savings, current and call accounts.

    Account Holder Commission Comm-in-Lieu of Exchange Postage
    Debit from SGD Accounts 1/8% commission (min S$15, max S$100) N.A. If applicable
    Debit from Foreign Currency Accounts with Foreign Exchange 1/8% commission (min S$10, max S$120) N.A. If applicable
    Debit from Foreign Currency Account without Foreign Exchange 1/8% commission (min S$10, max S$120) 1/8% commissionin-lieu of exchange (min S$25, max >S$120) If applicable

    The revised pricing will be reflected in the personal, premier and business pricing guides from 1 October 2014.

    For enquiries, please call:

1 August 2014

Expand allCollapse all
  • Revision of Audit Confirmation charges from 1 August 2014
    Dear Valued Corporate Customers,

    With effect from 1 August 2014, the Audit Confirmation charges for
    Non-Borrowing corporate customer will be revised from S$30 to S$50
    per financial year confirmation.

    A copy of the latest Business Pricing Guide reflecting the above
    revision will be available on www.ocbc.com from 1 August 2014.

    Please feel free to approach any of our branch staff if you need
    further assistance on this matter. Alternatively, you can contact our
    Business Banking Commercial Service Centre at (65) 6538 1111.

    Thank you for banking with OCBC.
  • Notification on Voice Call Recordings
    Please note that your calls from and to OCBC Bank may be recorded for training and quality purposes. Full details of these purposes and how we handle your personal data are available online at www.ocbc.com/business-policies.
  • Revision of OCBC Business Account Terms and Conditions with effect from 1 July 2014
    Dear Valued Corporate Customers,

    In line with the Singapore Personal Data Protection Act (PDPA), there will be revisions to
    the OCBC Business Account Terms and Conditions.

    With effect from 1 July 2014, the additional clauses below on data protection will be
    included as Clause 18A.1 and 18A.2 under the section on terms for ‘Consent for
    disclosure’:

    18A. DATA PROTECTION

    18A.1 Where personal data relating to the Customer is or will be collected, used
    or disclosed by the OCBC Group (as defined herein) and/or the OCBC
    Representatives (as defined herein), the Customer consents to the Bank, its
    related corporations (collectively, the “OCBC Group”), and their respective
    business partners and agents (collectively, the “OCBC Representatives”)
    collecting (including by way of recorded voice calls), using and disclosing
    the Customer’s personal data for purposes reasonably required by the
    OCBC Group and the OCBC Representatives to enable them to provide the
    Products and Services to the Customer. Such purposes are set out in a
    Data Protection Policy, which is accessible at www.ocbc.com/businesspolicies
    or available on request and which the Customer has read and

    understood.

    18A.2 Where personal data relating to any of the Individuals (as defined herein) is

    or will be collected, used or disclosed by the OCBC Group and/or the
    OCBC Representatives, the Customer hereby confirms and represents to
    the OCBC Group and the OCBC Representatives that with respect to any
    personal data of individuals (“Individuals”) disclosed to the OCBC Group
    and/or the OCBC Representatives in connection with the provision of the
    Products and Services to the Customer or at the request of, or by or
    through the Customer from time to time, the Individuals to whom the
    personal data relates have, prior to such disclosure, agreed and consented
    to such disclosure, and the collection (including by way of recorded voice
    calls), use and disclosure of their personal data by the OCBC Group and
    the OCBC Representatives for purposes reasonably required by them to
    enable them to provide the Products and Services to the Customer. Such
    purposes are set out in a Data Protection Policy, which is accessible at
    www.ocbc.com/business-policies or available on request and which the
    Customer confirms that each of the Customer and the Individuals have or
    will have read and consented to.

    Please download the latest updated copy of the OCBC Business Account Terms and
    Conditions from www.ocbc.com/business-banking/Forms.html starting from 1 July 2014.

    If you require more information, please contact our Business Banking Commercial
    Service Centre at (65) 6538 1111. Thank you for banking with OCBC.
  • Closure of Jurong Business Banking Centre

    Jurong Business Banking Centre will cease operations from 5pm on Friday, 27 June 2014.

    A new Business Banking Centre located at Block 637, Bukit Batok Central #01-16, Singapore 650637 will start operations from Monday, 30 June 2014, 9.30am to 5pm.

  • Reinstatement of tracer and US dollar payment cable fee for Trade Finance services with effect from 2 June 2014

    Please be informed that with effect from 2 June 2014, we will no longer waive the first tracer and US dollar payment cable fee for our trade finance services. The reinstated tracer and US dollar payment cable fee will be charged at the standard tracer /cable fee of S$30.

    The reinstatement applies to the following products:

    Description Existing New
    First tracer for Export LC and Export Collections Waived S$30
    First US dollar payment cable fee for Import Collections Waived S$30
    Subsequent tracer or cable sent S$30/tracer or cable S$30/tracer or cable

    If you have further queries, please approach our staff at the trade service counters or contact our Trade Finance service staff through the Trade Hotline at (65) 6318 7777.

    Thank you for banking with us. We look forward to your continued support.

  • Revision of Agent Fees for Overseas Clearing of USD Cheques and Minimum Accepted Value
    From 2 May 2014, agent fees for USD Cheques sent for overseas
    clearing will increase by up to USD71. The minimum accepted value
    of such cheques will be raised from USD100 to USD200.

    These revisions do not apply to USD cheques sent for local clearing.

    Please feel free to approach any of our branch staff if you need
    further assistance on this matter. Alternatively, you can contact our
    Business Banking Commercial Service Centre at (65) 6538 1111.

    We look forward to serving you.
  • Closure of Jalan Besar Business Banking Centre

    Please be informed that with effect from 1 April 2014, the Business Banking Centre at Jalan Besar Branch will be closed.

  • Access to the old Velocity@ocbc (business internet banking) platform will no longer be available 30 days after migration

    A reminder that with your company's migration to our new Velocity@ocbc (business internet banking) platform: https://velocity.ocbc.com, your access to the old platform will no longer be available 30 days after migration.

    Please download all required transaction history from the old platform before your access is discontinued.

3 February 2014

Expand allCollapse all
  • Revision of Incidental Overdraft Charge for Foreign Currency Business Accounts Without Limits

    Effective 3 February 2014, we will be revising the incidental overdraft charge for Foreign Currency Business Accounts without limits to Prime Rate + 4% p.a. on the excess amount.

    The minimum incidental overdraft charges for the following Foreign Currency Business Accounts will also be revised.

    Type of Foreign Currency Business Account Minimum Incidental Overdraft Charge
    USD Call Account
    USD Chequing Account
    USD Business Smart Account
    US$10
    JPY Call Account JPY750

    A copy of the latest Business Pricing Guide reflecting the above revision will be available on www.ocbc.com from 3 February 2014.

    Please feel free to approach any of our branch staff if you need further assistance on this matter. Alternatively, you can contact our Business Banking Commercial Service Centre at (65) 6538 1111.

    We look forward to serving you.

6 December 2013

Expand allCollapse all
  • Fraud Advisory (6 December 2013)

    We do not have a staff by the name of “James Morris” nor do we offer Business Loans with interest rate of 2% and Load re-payment plan of 12 to 24 months. 

    Should you receive any emails from addresses ‘ocbc@36913.com’ and ‘james.morris@ocbc-office.com’ please notify our Business Banking Commercial Service Centre at 6538 1111.

1 October 2013

Expand allCollapse all
  • Revision of Singapore Dollar Business Accounts Minimum Monthly Average Balance & Monthly Service Fee

    Effective 1 October 2013, we will be revising the minimum monthly average balance for the following Singapore Dollar Business Accounts and the applicable monthly service fee, if your account falls below the minimum monthly average balance.

    Details of the revised balance and fee are as follows:

    Type of Singapore Dollar Business Account Minimum Monthly Average Balance Monthly Service Fee
    (applicable if the minimum monthly average balance is not maintained)
    Business Entrepreneur Account S$8,000
    (No change)
    S$35/month
    Waived for first 6 months from date of account opening
    SGD Business Account
    SGD Chequing Account
    Business Privilege Account
    Business 8 Account
    S$10,000 S$35/month

    A copy of the latest Business Pricing Guide reflecting the above revisions (except for Business 8 Account) will be available on www.ocbc.com from 1 October 2013.

    Please feel free to approach any of our branch staff if you need further assistance on this matter. Alternatively, you can contact our Business Banking Commercial Service Centre at (65) 6538 1111.

    We look forward to serving you.

  • OCBC Business Debit Card and Business Credit Card - Deactivation of magnetic stripe

    Dear Valued Corporate Customers,

    From 1 October 2013, the magnetic stripe on all Business Debit Cards and Business Credit Cards will be deactivated for overseas transactions.

    You may wish to activate the magnetic stripe if you are travelling overseas at
    www.ocbc.com/magstripe from 1 October 2013.

    Read more.

  • Additional clause for OCBC Business Debit Card with effect from 1 October 2013

    Dear Valued Corporate Customers,

    With effect from 1 October 2013, the additional clause below for the OCBC Business Debit Card will be included in the OCBC Business Debit Card Agreement and the Business Account Terms and Conditions (Section D: OCBC Business Debit Card Agreement). 

    The additional clause will be included as Clause 16.5 for both sets of Terms and Conditions:

    16.5 Activation of Overseas Magnetic Stripe Transactions The Customer or the Cardholder may at any time activate the overseas magnetic stripe transactions on all or any of the Card(s) issued to him. Where instructions are given by the Customer, Bank may activate the overseas magnetic stripe transactions on all or any of the Cards(s) without the consent of, or the notification to, the Cardholder.

    Please download the latest updated copy of the OCBC Business Debit Card Agreement and the Business Account Terms and Conditions from www.ocbc.com starting from 1 October 2013.

    If you require more information, please contact our Business Banking Commercial Service Centre at +65 6538 1111.

    Thank you for banking with OCBC.

  • OCBC Business Debit Card - One-time password (OTP) via SMS with effect from 1 July 2013

    Dear Valued Corporate Customers,

    For your added security, OCBC will send you an OTP when you make online purchases using your OCBC Business Debit Card, with effect from 1 July 2013.

    OTP will be sent via SMS to your mobile phone. OTP may also be accessed via your existing OCBC personal internet banking hardware token.

    To ensure timely delivery via SMS, your mobile phone number registered with us must be updated. If you have not updated your mobile phone number, please complete the Change of Address/Contact Details (Personal Account) form and mail it back to us. Alternatively, you may visit any of our OCBC branches.

    Please click here to download the form.

    If you require more information, please call us at (65) 6363 3333.

    Thank you for banking with OCBC.

  • Revision in over the branch teller counter bulk cash deposit fee and transaction fees from 1 July 2013

    Please take note of the following revisions that will take effect from 1 July 2013:

    Revision in bulk cash deposit fee over the branch teller counters

    Please note the following revised fees for each and every cash deposit made into your bank account over our branch teller counter:

    First S$20,000 cash deposited in a day: Free

    Every subsequent S$10,000 or less: S$10

    An additional S$50 will be levied if any of the notes are folded or the notes are not sorted by denomination. This fee also applies to cash deposited using the express bulk cash deposit service.

    More than 20 transactions over the counter in one month? New fees apply.

    Your first 20 transactions done over our branch teller counter in a month are free. The 20 transactions are calculated on an aggregate basis for all your bank accounts under the same customer name.

    For the 21st transaction and beyond, we will charge S$3 for each and every transaction done which includes cash deposits, cash withdrawals and cheque encashment.

    If you require further assistance, please approach us at the branch or call us at:

    Thank you for banking with us. We look forward to your continuing support.

  • Discontinuation of OCBC Quick Cheque Deposit Service at Ang Mo Kio Caltex on Friday, 14 June 2013 at 3:30pm

    Dear Valued Customer,

    Effective Friday, 14 June 2013 at 3:30pm, the OCBC Quick Cheque Deposit Service at Ang Mo Kio Caltex (3551 Ang Mo Kio Ave 3, Singapore 569927) will cease with the closure of the Caltex petrol station.

    Your cheque deposit and other banking needs will continue to be served by the nearest full-service branch at:

    Ang Mo Kio Central Branch
    53 Ang Mo Kio Avenue 3
    #B1-32/33 AMK Hub
    Singapore 569933

    Operating hours:
    Monday - Sunday: 11.00am to 7.00pm

    Alternatively, you may wish to deposit your cheques at other Quick Cheque Deposit boxes located in all our branches as well as selected petrol stations and industrial parks islandwide.

    We are constantly looking into the needs of our customers and will explore the possibility of a replacement Quick Cheque Deposit box in the same vicinity. Updates on the new location will be provided as soon it’s available.

    Please call our Business Banking Service Managers at (65) 6538 1111 if you have further queries.

    We look forward to your continuing support.

    Thank you.

  • Update on Activation/Deactivation of Overseas ATM Cash Withdrawal feature
    1. Why is OCBC deactivating overseas ATM cash withdrawal feature?

      • This is part of the Bank’s continuous effort to safeguard your funds and enhance the security features of your cards. The overseas ATM cash withdrawal feature for all OCBC Corporate ATM Cards and OCBC Business Debit Cards will be deactivated from 11 May 2012, unless you have given instructions to us to activate this feature.
    2. How do I activate the overseas ATM cash withdrawal feature?

      • For OCBC Corporate ATM Card, please visit any of our OCBC branches
      • For OCBC Business Debit Card, you can activate the feature via the following methods:
        1. SMS: ATM <space> Your NRIC or Passport Number <space> Last 4 digits of your card <space> activate to 72323 (applicable for local SMS only) (For example: ATM S1234567Y 8888 activate);
        2. SMS: ATM <space> Your NRIC or Passport Number <space> Last 4 digits of your card <space> activate to +65 9327 2323 (if you are overseas) (For example - ATM S1234567Y 8888 activate);
        3. Visit any of our OCBC branches; or
        4. Complete and mail in the Maintenance Form which is available on www.ocbc.com/bdc.
    3. Is it possible to activate my overseas ATM cash withdrawal feature now and then deactivate later?

      • Yes, you can activate/deactivate the overseas ATM cash withdrawal feature for your card at any time. For activation steps, please refer to Question 2 above. Below are the steps for deactivation:
        1. SMS: ATM <space> Your NRIC or Passport Number <space> Last 4 digits of your card <space> deactivate to 72323 (applicable for local SMS only) (For example - ATM S1234567Y 8888 deactivate);
        2. SMS: ATM <space>Your NRIC or Passport Number <space> Last 4 digits of your card <space> deactivate to +65 9327 2323 (if you are overseas) (For example - ATM S1234567Y 8888 deactivate);
        3. Call our hotline at 1800 363 3333 or +65 6363 3333 (if you are overseas);
        4. Visit any of our OCBC branches; or
        5. Complete and mail in the Maintenance Form which is available on www.ocbc.com/bdc.
    4. Will the deactivation of overseas ATM cash withdrawal feature affect overseas purchases made using my OCBC Business Debit Card?

      • No, you can still use your OCBC Business Debit Card to sign for overseas purchases.

  • Additional clause for OCBC Business Debit Card with effect from 10 June 2013

    Dear Valued Corporate Customers,

    With effect from 10 June 2013, the additional clause below for the OCBC Business Debit Card will be included in the OCBC Business Card Agreement and the Business Account Terms and Conditions (Section D: OCBC Business Card Agreement).

    The additional clause will be included as Clause 16.4 for both sets of Terms and Conditions:

    16.4 Activation of Overseas Cash Withdrawal

    The Cardholder may at any time activate the overseas cash withdrawal feature on all or any of the Card(s) issued to him. For the avoidance of doubt, the Bank may activate the Overseas Cash Withdrawal feature on all or any of the Cards(s) pursuant to the instructions of the Customer without the consent of, or the notification to, the Cardholder.

    Please download the latest updated copy of the OCBC Business Card Agreement and the Business Account Terms and Conditions from www.ocbc.com starting from 10 June 2013.

    If you require more information, please contact our Business Banking Commercial Service Centre at (65) 6538 1111.

    Thank you for banking with OCBC.

13 March 2013

Expand allCollapse all
  • Security Advisory: Security Alert on Malware in Circulation

    Dear customers,

    We would like to bring to your attention that there have been recent reports of new malware attacks on internet banking websites. The malware is designed to steal customers’ login and authorisation information such as User Name, Password, Organisation ID and One-TimePassword or Security Code. It may also disable anti-virus protection and take over the control of your infected computer.

    If your computer is infected by the malware, these are some possible ways the malware will attempt to steal your login and authorisation information:

    • you may receive multiple prompts for login information even when your login information has been entered
    • you may be asked to enter login information on only one page. Eg. the fraudulent screen will ask for your User Name, Password, Organisation ID and One-Time-Password or Security Code all on a single page to gain access to your information faster. The normal login process is done over two pages. The legitimate OCBC website asks only for your User Name, Password and Organisation ID on the first page and your Security Code on the second page.
    • you may also be re-directed to a bogus site where your login information would be stolen
    • you may be prompted to enter the One-Time-Password or Security Code from your hardware token even if you did not perform any online transactions from your account.

    We would like to assure you that our internet banking websites remain secure. You are reminded to stay vigilant when banking online. The following are five tips that you can take note of to protect your computer from being infected with such malware:

      • Install anti-virus software in your computer, ensure regular updates with the latest virus signatures and scan your computer regularly.
      • Always type in the URL (https://bb.ocbc.com) manually and verify the internet banking website before providing your login information.
      • Do not enter any Security Code for transactions that you did not initiate or request.
      • Avoid visiting unknown and unsecured websites.
      • Do not open unknown or suspicious attachments, even if they are from senders you know.

    At OCBC Bank, protecting your information has always been our priority. To learn more about online security and tips on protecting yourself from fraud, please visit: http://www.ocbc.com/business-banking/security-privacy.html

    The following is the legitimate Velocity@ocbc login page

    Example of an image of a bogus site that you may be re-directed to if your computer is infected:

    If you experience the above while on your internet banking site, please DO NOT proceed with your online banking activities and follow the steps below:

          1. Close the browser.
          2. Ensure that your anti-virus software is up to date.
          3. Run your anti-virus software and scan your entire computer’s files.
          4. If your computer is not installed with an anti-virus software, please install with an up to date version immediately and perform a scan on your computer.
          5. Perform an Operating System update, for:
            • Windows – Launch Browser > Tools > Windows Update
            • Macintosh – Click on Apple Icon (top left) > Software Update
          6. Restart your computer and login to Velocity@ocbc again. You should not encounter the same bogus site again if the malware is completely removed.
            Change your password immediately in Velocity@ocbc before proceeding to perform your internet banking transactions.
          7. If you suspect that the malware is not successfully removed, please refrain from using the same computer for any internet banking transactions. Login to Velocity@ocbc using another non-infected computer to change your password.
            Note: Authorisers are advised to call the Bank to reset their password.

    For clarification, please contact us at 6538 1111 (or +65 6538 1111 if calling from overseas).

  • Revision of eAlerts@ocbc monthly fee from 1 March 2013

    From 1 March 2013, we will be revising the monthly eAlerts@ocbc monthly service fee:

    Alert Service Package Current Revised
    Cash Management OR Trade Finance S$20 S$25
    Cash Management AND Trade Finance S$30 S$35

    Please call our Business Banking Service Managers at (65) 6538 1111 if you have further queries.

    We look forward to your continuing support.

    Thank you.

  • Revision of annual account service fee for Business Entrepreneur Account from 1 March 2013

    From 1 March 2013, we will be revising the annual account service fee for Business Entrepreneur Account:

    Type of fee Current Revised
    Annual account service fee for Business Entrepreneur Account S$30 S$40

    Please call our Business Banking Service Managers at (65) 6538 1111 if you have further queries.

    We look forward to your continuing support.

    Thank you.

  • Revision of outward Telegraphic Transfer cable charge from 1 March 2013

    From 1 March 2013, we will be revising the outward telegraphic transfer cable charge as follows:

    Channel Current Revised
    Velocity@ocbc (Business Internet Banking) S$20 per transaction S$25 per transaction
    Branch S$20 per transaction S$30 per transaction

    Please call our Business Banking Service Managers at (65) 6538 1111 if you have further queries.

    We look forward to your continuing support.

    Thank you.

1 December 2012

Expand allCollapse all
  • Closure of Marina Bay Financial Centre Business Banking Desk
    Please be informed that with effect from 1 December 2012, the Business Banking Desk at Marina Bay Financial Centre will be closed.
  • Deactivation of magnetic stripe on your Business Debit Card
    From 1 July 2012, the magnetic stripe on your Business Debit Card will be deactivated for local transactions. Thereafter, all local transactions can only be made with the EMV chip on your card. You may, however, continue to use the magnetic stripe for overseas transactions.

1 October 2011

Expand allCollapse all
  • New Service Fee for Business Foreign Currency Call Account with effect from 1 October 2011

    Effective 1 October 2011, a new monthly service fee will be levied if the average monthly balance for the respective foreign currencies in your Business Foreign Currency Call Account falls below the applicable minimum average monthly balance.

    For your easy reference, the details of the new service fee for the respective currencies are as follows:

    Currency Minimum average monthly balance to maintain Service fee (in respective currency)
    AUD 1,000 15
    CAD 1,000 15
    CHF 1,500 15
    EUR 1,000 10
    GBP 500 10
    HKD 8,000 80
    JPY 180,000 1,000
    NZD 1,000 15
    USD 1,000 10

    A copy of the latest Business Pricing Guide reflecting the above new fee will be available on www.ocbc.com from 1 October 2011.

    Please feel free to approach any of our branch staff if you need further assistance on this matter. Alternatively, you can contact our Business Banking Commercial Service Centre at (65) 6538 1111.

    We look forward to serving you.