Contact Us | 24-Hours Hotline | OCBC

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To start, click on the “Need help?” button.

Please do not key in confidential information like your account or personal details, unless otherwise prompted. Your use of the service is subject to the terms and conditions.

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Manage your accounts, cards and more on the OCBC Digital app and OCBC Online Banking.

OCBC Digital
OCBC Digital

Available on Apple App Store, Google Play and Huawei AppGallery.

Download now

Available on Apple App Store, Google Play and Huawei AppGallery.

Download now
OCBC Online Banking

Have trouble logging in? Retrieve your Access Code/PIN and register now if you do not have an online banking account.

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Have trouble logging in? Retrieve your Access Code/PIN and register now if you do not have an online banking account.

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Contact us

Call us

Call us to speak to a customer service executive.

From 12am to 7.59am, we can only assist with urgent enquiries, such as those relating to fraud and lost cards. This will allow us to keep our lines clear for fraud and scam-related enquiries.

If you have questions about other matters, please call us from 8am to 11:59pm.

Personal Banking
Call 6363 3333 or +65 6363 3333 from overseas

Premier Banking
Call 1800 Premier (1800 773 6437) or +65 6530 5930 from overseas

Premier Private Client
Call 1800 424 8888 or +65 6424 8888 from overseas

Voyage Exchange (Concierge)
Call 6593 9999 or +65 6593 9999 from overseas

OCBC Voyage Customer Service
Call 6438 6088 or +65 6438 6088 from overseas

Bank of Singapore Voyage Customer Service
Call 6363 3888 or +65 6363 3888 from overseas

Collections hotline
Call 6319 9756 (Home Loan, Car Loan) or +65 6319 9756 from overseas
Call 6319 9753 (Cards, EasiCredit, Student Loan, Renovation Loan) or +65 6319 9753 from overseas

Card Fraud Management
Call 6535 7677 or +65 6535 7677 from overseas

Email us

Email us via the OCBC Digital app or OCBC Online Banking.

We will take 5 working days to reply. If you need help urgently, please call us.

Write to us

Send a physical letter to our mailing address.

OCBC Bank
65 Chulia Street
#01-00
OCBC Centre
Singapore 049513