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Mandatory transaction alerts
Stay informed by enabling important alerts for your banking activities
Transaction alerts are timely notifications related to your account(s) and banking activities that we send you via the OCBC Digital app (as Push Notifications), Email or SMS.
Transaction alerts notify you of important banking activities, such as account/card transactions (e.g. payments) or changes to key account settings (e.g. contact details or transaction limits).
Provides real time alerts
Transaction alerts help secure your banking experience by sending you prompt notifications on transactions that are taking place in real time, allowing you to quickly spot and act on any incorrect or suspicious transactions.
Empowers you to act quickly
Transaction alerts notify you of transactions made with your debit and credit cards, empowering you to raise a dispute if any transactions are unauthorised or incorrect.
Gives you easy access to alerts
Transaction alerts we send you via Push Notifications are stored in your inbox on the OCBC Digital app – just tap on the bell icon at top right to easily access them. They can help you easily verify any transaction you made within the last 6 months.
- Enable and customise transaction alerts for a variety of transaction types via the OCBC Digital app or OCBC Online Banking.
- Get transaction alerts via OCBC Mobile Push Notifications.
- Always read the alerts we send you carefully and alert us if any transaction was not made by you.