Empowering you to bank safely and securely, our No.1 priority
OCBC OneTouch™ and OCBC OneLook™ are two features designed to offer easy, quick and secure access to the OCBC Digital app.
The services leverage the fingerprint or facial recognition technology on your device, allowing you to log in securely to the OCBC Digital app – and instantly get to your account information and the banking services you need.
If you have activated OCBC OneTouch™ or OneLook™ on your device, you will not have to enter your Access Code and PIN to log in.
Provides greater security
After you have registered for OCBC OneTouch™ or OCBC OneLook™ on your device, logging in to the OCBC Digital app via biometrics is only possible using your unique fingerprint or face pattern (which are registered and stored solely on your device).
Allows access on one device at a time
Enable OCBC OneTouch™ or OCBC OneLook™ on the OCBC Digital app as an added layer of protection. OCBC OneTouch™ or OCBC OneLook™ can be used only on one device at a time – once you activate the service on a new device, you will not be able to use it on an older one. This ensures that only you – using a device you currently own – can log in to the OCBC Digital app via OCBC OneTouch™ or OCBC OneLook™.
Prevents unauthorised access
By registering only your own fingerprint pattern and face on your device, and securing it with a strong password, you can prevent unauthorised parties from accessing your online banking account.
- Perform a one-time activation of OCBC OneTouch™️ or OCBC OneLook™️ with your Access Code, PIN and One-Time Password (OTP).
- Remember to enrol only your own biometrics (face or fingerprint) on your device.
- Protect your device with a strong password to keep it secure.
- Never share your credentials or device with anyone.