OCBC Mobile Push Notifications

Stay up-to-date by receiving timely alerts for banking activities, account updates and bill payments. Simply register for push notification on your OCBC Mobile Banking app to keep track of your transactions and manage your account securely.

Benefits
Timely alerts and updates

Timely alerts and updates

Receive alerts/updates on your account and banking activities instantly.

Receive alerts/updates on your account and banking activities instantly.

Better banking experience

Better banking experience

Seamless and centralised experience within the OCBC Mobile Banking app.

Seamless and centralised experience within the OCBC Mobile Banking app.

Secure

Secure

Receive alerts/updates only on your registered device.

Receive alerts/updates only on your registered device.

Types of notifications
icon_fundtransfer
Funds transfer
icon_bill
Bill payment
icon_enets
eNETS payment
icon_giro
GIRO termination
icon_invest
Investments
icon_statement
E-Statements
icon_otherbanking
Other banking transactions
icon_cards
Debit and Credit Card local-spend transactions
Deposits-related transactions
FAQs
What are the alerts that I will receive by way of Push Notifications?
  • Availability of your e-Statements
  • Prices of unit trusts
  • Payment reminders for credit cards and other bills
  • Activities relating to savings goals
  • Funds transfers to and from your own account(s)
  • Local and overseas fund transfers and addition of funds transfer payees
  • Update of transaction signing limits for transfers
  • Addition of bill payment organisations and update of authorisation limits
  • GIRO termination
  • eNets payments
  • Linking and delinking of accounts to OCBC cards/Internet Banking
  • Debit and Credit Card local-spend transactions
  • Deposits-related transactions

We may also send you recommendations of products and services via Push Notifications.

Will I receive any other notifications from OCBC apart from those sent by Push Notifications?

Yes. You will also receive emails for your banking transactions. If you have an email address registered with us, you will receive emails relating to banking transactions by default. If you do not have an email address registered with us, you may update your email address via:

Mobile Banking:

  • Login to Mobile Banking with your access code and PIN/biometric
  • Select "Settings" under Menu
  • Select "Update phone number/email"
  • Update your email address

Internet Banking:

  • Login to Online Banking with your access code and PIN
  • Select “Customer Service” in the top navigation bar
  • Select “Change Personal Details”
  • Update your email address
Why are alerts that I used to receive through SMS now being sent via Push Notifications instead?

By sending you more alerts through Push Notifications, we will be able to provide you with a more seamless and centralised experience within our OCBC Mobile Banking app. You will be able to access more of your past banking activities in a single Notifications inbox.

Can I revert to SMS notifications after opting for Push Notifications?

Yes, you may switch to receiving alerts via SMS through settings available in the ‘Manage e-Alerts’ screen under ‘Customer Service’ on OCBC Internet Banking.

More questions and answers