#BeAProAgainstCons with OCBC's security measures and anti-scam tips
Any new card you receive via mail or collect at a branch cannot be used until you have activated it. The ‘Activate credit/debit card’ feature, available on the OCBC Digital app and Internet Banking, lets you do that easily.
And if you ever need to temporarily suspend transactions made with your card, you can use the 'Lock/unlock card' feature on the OCBC Digital app.
In accordance with Association of Banks in Singapore (ABS) regulations, any debit/credit or ATM card you apply for – whether newly issued or a replacement – will need to be activated before it can be used.
Prevents unauthorised use of your card prior to activation
The 'Activate debit/credit card' feature ensures that your new card cannot be used until you have activated it yourself. This stops anyone from using your card should it get lost or stolen in transit.
Prevents unauthorised use of misplaced cards
Misplaced your card or worry it may have been lost? You can use the 'Lock/unlock card' feature on the OCBC Digital app to lock your physical card and prevent unauthorised parties from using it. Your digital card can still be used after locking.
If you confirm that your card has been lost or stolen, you can permanently suspend it via the OCBC Digital app to stop all transactions being made with it.
Takes immediate effect for your convenience
For your convenience, you can activate or lock/unlock a card any time. It will take effect immediately.
The simplest way to activate or deactivate your card is via OCBC Internet Banking or the OCBC Digital app.
-
Step-by-Step Guide to card Activation via OCBC Internet Banking or the OCBC Digital app