Your voice made unstoppable.

Breeze through life by letting your voice do the work for you. Pay bills and more through Banking Assistant.

Features and Benefits

Start banking with your voice

Day-to-day banking has never been easier. Bank with just your voice with OCBC Banking Assistant. And breeze through life, tomorrow and today.

OTHER FEATURES AND SERVICES

Change PIN

Change your PIN instantly via a mobile web link for added security.

Change your PIN instantly via a mobile web link for added security.

Locate nearest ATM

Find the nearest OCBC branch or ATM easily.

Find the nearest OCBC branch or ATM easily.

Using banking assistant

Spending advice with the OCBC Banking Assistant

Enjoy seamless and hassle-free banking at your fingertips. Learn how to get the best out of using the OCBC Banking Assistant with our instructional video.

Bill payments with the OCBC Banking Assistant

Enjoy the convenience of making your bill payments instantly. Watch our instructional video and discover the functions of OCBC Banking Assistant.

OUR DIGITAL BANKING SERVICES

OCBC Mobile Banking

FAQs
What's new in the latest OCBC Mobile Banking app?

The latest OCBC Mobile Banking App release in October 2019 is a major update from the previous version. The main updates are:

  1. New design – the app sports a completely new look. The re-designed user interface also enables easier access to commonly-performed transactions (such as Transfer Funds and Pay Bills) through one-tap quick access buttons, as well as a new re-designed main menu.
  2. One view of all transactions – view your latest transactions across all Current, Savings and card accounts at a glance. This is available on the Account Summary dashboard –“ Your activity ” to view the last 7 transactions from the past 7 days; and tap on “See more” to view all transactions from the past 7 days.
  3. Personalised Insights – these are personalised, bite-sized information that help our customers discover more about their finances and better manage them.
  4. OCBC Banking Assistant – interact with an AI-based voice banking assistant who can help you with banking enquiries and bill payments, using just your voice. Access this by tapping on the “Banking Assistant” icon at the bottom after logging on.
  5. Manage Wealth – (introduced in July 2019) customers can now access and perform wealth-management services and activities on the Mobile Banking app.
    • Access to wealth content : such as market insights, investment ideas and thematic content.
    • Invest on the go : buy and sell unit trusts, Singapore Government Securities, Blue Chip Investment Plans (BCIP) make contributions to your SRS account and pay for shares.
    • Keep track : of investment portfolios and UT price movements by setting alerts.
Why is the app being updated so frequently? There was one update made last month.

We are completely redesigning the mobile banking experience and cannot wait to get the cool new stuff out for you to enjoy! This is why we are progressively building and releasing these updates. We hope that you enjoy the new experience, and encourage you share your feedback with us.

What is “Your activity” on the Account Summary dashboard?
  • You can view all your latest transactions across all your Current, Savings and card accounts at one glance in “Your activity”. This includes your last 7 transactions from the past 7 days (including today).
  • Tap on “See more” to view all transactions from the past 7 days. You may also tap on a transaction to view more details, as well as links to actions such as viewing overall spending activity on Money In$ights or to Raise a dispute (applicable for credit cards).
  • Please note that only posted transactions will appear in “Your activity”, as well as in account transaction history (see point 5 below). There may be a lead time between when the transaction is performed and shown on the dashboard.
How do I view my transaction history for individual accounts from the Account Summary dashboard?

You can view details and transaction history (past 6 months) of individual accounts through either of these:

  • Tap on What you have / What you owe > Select a Current/Savings account or card
  • Tap on “See more” beside “Your activity” > Tap on the filter button beside “View all transactions” > Select a Current/Savings account or card
View more questions and answers