OCBC ONECOLLECT

OCBC OneCollect Digital Merchant Solution

Why your business needs this

Get notified when payment is received at point of sale

Receive payment directly to your business account

Low cost QR-based merchant solution in Singapore (supports PayNow, WeChat Pay, ShopeePay, and UnionPay)

Eligible for customers with

Existing OCBC SGD Business Account

(Need an OCBC Business Account? Open one instantly online)

Must be registered to PayNow and OCBC Velocity

Whether you are a retailer, F&B or service provider, collect payments instantly and manage transactions easily with OCBC OneCollect.

WHAT IT DOES

OCBC OneCollect helps merchants collect QR payments through PayNow, WeChat Pay, ShopeePay and UnionPay.

OCBC OneCollect digital merchant solution supports PayNow, WeChat Pay, ShopeePay and UnionPay QR for real-time collection, notification and transaction management. You do not need to login to your business banking account each time to check if customers have paid at point of sale, wait for days to receive payments and waste time on paper-based reconciliation.

The OneCollect app is intuitively designed for business owners and frontline staff to just download and start collecting with little technical knowledge required. Whether you are a retailer, F&B or any storefront business, you can save on merchant commission and skip the hassle of setting up or renting a point-of-sale equipment.

With OCBC OneCollect, your customers can pay with ease through the scan-and-pay apps for PayNow QR from participating banks and non-banking financial institutions*, WeChat Pay QR (WeChat app), ShopeePay QR (Shopee app) and UnionPay QR (supported by more than 50 global mobile wallets) .



See how OCBC OneCollect can help your business

Key benefits
Get Paid. Get Notified. Be Assured.

Business owners and frontline staff can now speed up collection of payments from customers and improve business cash flow. With OCBC OneCollect, you no longer need to check if customers have paid, or wait to receive cheque and credit card payments.

Reconcile Automatically. Useful Reporting. Save Time & Money.

Automatically consolidate your transactions across multiple businesses and get an overview of your daily sales in one place. Improve your business operations with OCBC OneCollect.

Download. Scan. Collect.

OCBC OneCollect is intuitively designed for simple set up. As a mobile app, you can add new users and terminals for your business on the go, as well as utilise your counter space better. It is also great for roadshows and pop-up events as you can easily add more points of sale anytime.

TESTIMONIAL

Itacho Sushi - Mr Lim Zhi Seng, Operations Manager

Itacho Sushi - Mr Lim Zhi Seng, Operations Manager

"We want to avoid long lines at the cashier so payments must be quick. OCBC OneCollect notification feature is very useful as it immediately alerts us after a successful transaction. We no longer have to check our account balance or trouble customers to show us their confirmation message"

The Green Bar - Ms Caryn Lim, Co-Founder

The Green Bar - Ms Caryn Lim, Co-Founder

“Daily tally of transactions is much easier. It captures all PayNow transactions and separates them by outlet, which is time-saving. I also like the option of generating a QR code in real-time which eliminates the need for customers to input the payment amount.”

Sindy Durian - Jonah Wong, MD and Theodore Tung, GM

Sindy Durian - Jonah Wong, MD and Theodore Tung, GM

“The notification feature is very useful. Our cashiers do not have to WhatsApp us to check that a PayNow payment is in. But now, OCBC OneCollect immediately notifies them when a payment is in.”

Ukulele Movement - Simon Mok and Glyn Chan, Founders

Ukulele Movement - Simon Mok and Glyn Chan, Founders

“Ukuleles can cost a few hundred dollars on average so we prefer our cashiers to input the price and generate a QR code that our customers just scan. It reduces the chance of customer paying the wrong amount and makes the payment process more hassle free to improve the customer experience overall.”

Get started with OCBC OneCollect

Be registered on PayNow

Business Internet Banking (OCBC Velocity)

Before you apply

Eligibility requirements

Have an OCBC Business Account
You need an OCBC SGD Business Account. If you do not have one, you can apply online.
Be PayNow registered
Your OCBC Business Account is registered to PayNow
Have an Android or iOS device
Screen sizes of between 4.7 inches to 6.2 inches
iOS version 12.0 or later
Android version 8.0 and up

Huawei devices are not compatible.

Have access to OCBC Velocity
Subscribe to OCBC Velocity
*Payment schemes
Please refer to ABS website for the latest list of PayNow institutions.

Fees and charges

Setup fee
N.A
Transaction fee
PayNow – 0.25% deducted monthly based on the total funds collected. (First 3 months waived for SME customers#)
Non-PayNow – 1.50% deducted daily from the total funds collected.
Service fee
N.A

Terms and Conditions

Read the Terms and Conditions governing OCBC OneCollect, found in the Singapore Product Addendum to the Business Account Terms and Conditions.

^ “Business Day” means any day other than Saturday, Sunday or a public holiday in Singapore.
# SMEs (i.e. Small & Medium Enterprises) are defined as enterprises with operating receipts not more than $100mil or employment not more than 200 workers (definition based on Singapore Department of Statistics). Waiver is as determined by OCBC in its sole discretion.

How to get started

Not an OCBC Business Banking customer?

Open your OCBC Business Account and get free access to OCBC OneCollect! Instantly open your account online and get your account number on the spot.

Learn more

Download the app

Download OCBC OneCollect now

FAQS
Click here to view FAQs
See all questions
What are the advantages of OCBC OneCollect?

With OCBC OneCollect, businesses can:

  • speed up collection of payments from your customers (credited into your OCBC business account instantly for PayNow QR collections and within 2 days for other non-PayNow QR collections)
  • collect payments using PayNow QR, WeChat Pay QR, ShopeePay QR and UnionPay QR.
  • displace or minimize cash handling.
  • reduce transaction or administrative fees incurred from other payment collection facilities.
  • enjoy simplified reconciliation across multiple businesses or outlets.
Beyond PayNow QR, what are the other QR payments which are accepted on the OneCollect app?

You can accept payments from your customers who wishes to pay via:

  • UnionPay QR
  • WeChat Pay QR
  • ShopeePay QR
How do I register for OneCollect?

A) OCBC Business app

  • Login to the app, and on the menu icon, select "Settings > Manage OneCollect".
  • Register your OneCollect Admin Mobile Number and follow the on-screen instructions. (Note that the mobile number registered here will be the admin of OneCollect)
  • Thereafter, download the OCBC OneCollect app and set up the terminal and user details as required.

OR

(B) OCBC Velocity (Business Internet Banking)

  • Login to OCBC Velocity, and on the navigation bar, select “Tools > Manage OneCollect”.
  • Register your OneCollect Admin Mobile Number and follow the on-screen instructions. (Note that the mobile number registered here will be the admin of OneCollect)
  • Thereafter, download the OCBC OneCollect app and set up the terminal and user details as required.
See all questions
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