To start, click on the “Need help?” button.
Please do not key in confidential information like your account or personal details, unless otherwise prompted. Your use of the service is subject to the terms and conditions.
To start, click on the “Need help?” button.
Please do not key in confidential information like your account or personal details, unless otherwise prompted. Your use of the service is subject to the terms and conditions.
Answering your questions on day-to-day banking.
For better results, try to use at least 3 words in your request.
Please do not key in confidential information like your account or personal details.
Your use of the services are subject to the terms and conditions.
You may be directed to third party websites. OCBC Bank shall not be liable for any losses suffered or incurred by any party for accessing such third party websites or in relation to any views or opinions expressed or any products and/or services provided by any provider under such third party websites.
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If you are a sole proprietor or authorised person as per your company’s board resolution to make a change:
Please use the forms below if your company requires more than 2 authorised persons to make a change.
Forms are best viewed on desktop using Adobe Acrobat Reader. If you are unable to view the content of this form, please download and save a copy in your local drive to access the form or upgrade your Adobe Reader to version 9 and above.
Call, write to us, or locate an OCBC branch near you
Get your Mailing Address updated instantly when you login with Velocity. Select Tools > Change Address.
If you cannot see the option or need to update your Registered Address, proceed to the online form below.
Submit your request digitally via our online form. You will need to login with your SingPass Mobile app.
Get your company and account names updated instantly when you login with OCBC Velocity. Select Tools > Change Business Name.
If you cannot see the option, proceed to the online form below.
Submit your request digitally via our online form. You will need to login with your SingPass Mobile app.