Help And Support

Insurance - GREAT Cancer Guard

Frequently asked questions
  • Understanding the policy

    1. What types of cancers are covered?

      Early cancer

      • Carcinoma in situ;
      • Early Prostate Cancer;
      • Early Thyroid Cancer;
      • Early Bladder Cancer;
      • Early Chronic Lymphocytic Leukemia;
      • Neuroendocrine tumours;
      • Gastro-Intestinal Stromal tumours; or
      • Bone Marrow Malignancies.

      Intermediate Cancer

      Carcinoma in situ of Specified Organs treated with Radical Surgery, which is defined as:

      • the total and complete removal of one of the following organs:

        • Breast
        • Prostate
        • Corpus uteri
        • Ovary
        • Fallopian tube
      • the partial or complete removal of one of the following organs:

        • Colon
        • Stomach

      Note: If the organ comes in a pair, the complete and total removal of one side will constitute Radical Surgery. Apart from the colon and stomach, partial removal of an organ will not be covered.

      Major cancer

      As defined under the standard definitions for cancer under the 37 severe-stage Critical Illnesses (Version 2019) under the Life Insurance Association Singapore (LIA). You may refer to for more details.

      Refer to the product summary for definitions of all the 3 stages of cancers covered.

    2. Can I buy this plan for my spouse or children?

      You may only buy this plan for yourself.

    3. What affects the premiums (price) of this policy?

      It depends on the entry age, gender, smoking status and your choice of the coverage.

  • Before you apply

    1. What is a pre-existing condition and why does it matter?

      It is any condition which existed before the policy issue date or date of any reinstatement (if applicable) of this policy and for which:

      1. symptoms of the condition existed that would cause an ordinarily prudent person to seek diagnosis, care or treatment; or
      2. medical advice or treatment was recommended by or received from a Medical Practitioner; or
      3. the insured person has undergone medical tests or investigations.

      This matters because Great Eastern will not pay the cancer benefit for claims that are directly or indirectly caused by, or resulted from a pre-existing condition.

  • After you buy this policy

    1. Can I get a refund if I cancel?

      You will only get your money back in full if you cancel the plan within the 14-day free-look period starting from the day you receive your policy documents.

      You will be notified via SMS and email when the policy document is ready.

    2. How do I make a claim?

      Please follow these steps to file a claim.

    3. Can I get a refund if I did not make a claim?

      No, you will not get any refund if you don’t make a claim. This helps us to make this plan more affordable.

    4. What are the circumstances that I cannot make a claim?

      You cannot make a claim if the diagnosis was made within the first 90 days from the policy issue date or the date of reinstatement of the policy.

      If the claim is caused by pre-existing conditions, alcohol or drug abuse, or any congenital anomaly or defect, the claim is not payable.